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    Private Sneakers

    4.0 (136 reviews)
    Closed 11:00 am - 7:00 pm

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    Store front and the employee on the phone smoking.
    Darlene D.

    While driving around, I saw a sign that said Private Sneakers. When I went home, I looked them up and saw that they had a pretty good shoe selection. My daughter is a sneakerhead, and while looking online, she immediately saw a pair she wanted. We ordered the shoes online for store pick-up. After purchase, it mentioned that it'll take about 3 hours for it to be ready. It actually took longer, and I didn't receive a notification that they were ready until the afternoon of the following day. It's not a big deal, but luckily we didn't need them asap. We did order them way before their closing time, though. When we went to go pick up the order, there was a guy in front of the store on the phone and smoking. I didn't think anything of it until he came in and noticed he was an employee. That already turned me off big time. Not professional at all. If you are an employee of the store, you shouldn't be smoking in front of customers. We weren't greeted, nor were we asked for help, which is unfortunate because my husband and my daughter actually saw a pair of shoes they wanted but just like me, we weren't feeling the lack of customer service. So we just went to the counter to pick up the shoes and left. I saw that they do have other locations, so we might try another. But we most definitely won't be coming back to this location.

    Idalia T.

    Been going here since they first opened up. Great products, always up to date with the new sneaker drops, fair prices and always showing love! The staff is cool too, they hired some new faces with lots of personality. Kelton helped me out today with a purchase and I couldn't be happier with the outcome! Thanks for the love! Oh, and my boy Jonathan always there to keep everything running smoothly, per usual!

    Lost & Found.
    Jordan E.

    Private Sneakers is for the People. This is not your average sneaker/ boutique store. They actually care about there customers and their community. The customer service is top notch. They take the time to make sure your experience is unlike no other. They are very knowledge about the sneaker culture and go above and beyond for you. Plus they get most hype sneakers. Love going here! Thank Private!

    Winning raffled DM does NOT mention you MUST purchase other items in order to get the shoes.
    Dominique P.

    Private Long Beach raffles are legit and they also have a great selection of shoes. One thing I don't like like about this location is that you are FORCED to purchase other items in order to receive the raffled shoes. Now my only issue with this is they never notify you about this until you get think you pick up your shoes it is not mentioned in the DM they send you.

    Cody K.

    Picked up a pair of Nike Dunk Highs up from the Long Beach location! The staff was nice and processed my purchase quickly! Private definitely holds legit raffles, and they're one of the only locations in Orange County that holds good in-store releases. The more you support them, the better/more sneakers they will get, so, SUPPORT YOUR LOCAL SHOP! I'd HIGHLY recommend checking out Private Sneakers!

    Amazing staff! They got the best selection of shoes and they care about what the customer is looking for. Great prices . Will be going back for more shoes .

    Trifecta

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    9 years ago

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    7 years ago

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    10 years ago

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    6 years ago

    Just wanted to say I've never had a bad moment at Private .. being a LB native and a shoe head I appreciate private being for the city ..

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    10 years ago

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    6 years ago

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    9 years ago

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    10 years ago

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    10 years ago

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    10 years ago

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    13 years ago

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    10 years ago

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    13 years ago

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    9 years ago

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    12 years ago

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    13 years ago

    Everyone is so friendly and the selection is amazing!! Great kids section too!

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    10 years ago

    Ron helped my girl get a great Herschel backpack. He was so nice and accommodating. I wish they gave employees commission! Thanks again!

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    13 years ago

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    10 years ago

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    13 years ago

    Outstanding service James was great and did not try to up sale me or sell me shoes I did not need.

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    13 years ago

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    12 years ago

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    10 years ago

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    12 years ago

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    11 years ago

    Best sneaker shop outside of LA. Always the latest drops. Great selection of shoes & clothes.

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    10 years ago

    Shout out to @private.sneakers for the yeezys. Everyone watching football we out here winning legit raffles.

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    12 years ago

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    11 years ago

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    12 years ago

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    12 years ago

    Love this place, they do phone orders, they do FCFS on some exclusive kicks. Not to mention they're customer service is A effing ONE!!!

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    12 years ago

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    10 years ago

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    Page 3 of 4

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    Shoe Palace

    Shoe Palace

    4.1
    (25 reviews)
    5.5 mi

    I went in on Monday 4/21 to exchange a pair of shoes and make a new purchase 2 graphic tshirts. I…read morecame back to exchange the shoes for a smaller size and return the tshirts they didn't fit my son on 4/22. I found the shoes and the cashier asked if I wanted to choose different shirts- I let her know the store didn't have anything I preferred because most other options had provocative graphics for my 13 year old. I was told I had to get a store credit because the exchange from the previous day and purchase were on the same receipt. I asked to speak to a manager and the young female cashier said she was the manager conveniently. I mentioned that she processed the transaction the day before and never mentioned that a refund was not an option if I completed the exchange on the same transaction. I had my son come and pick out something because I didn't want a store credit since I won't be coming to this store anymore. I let her know that as a "manager" and being in customer service she should have let me know that if I wanted to be able to return the new items I needed to process two separate transactions. She said looking down the entire time I will take that into consideration. I didn't want to argue because she was clearly young and lacks experience dealing with customers, as well as experience using a POS system. As a manager she has the ability to override things the system won't process. Especially since she failed to mention the day before that the exchange would be the only future option. Definitely recommend training considering the location of store because that interaction could have went a different way considering her attitude and demeanor. I'm also guessing because they have a security guard sitting in the front of the store they are used to people being unruly. I won't be shopping here ever again.

    Customer service was surprisingly good…read more My 11 year old needed new kicks. Brought him in, they helped him, we left happy.

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    Shoe Palace

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    Private Sneakers - shoes - Updated August 2026

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