Highly recommend. The customer service was outstanding. After hitting a pothole while 90 minutes…read moreaway from home on a Friday at 4:00 , tender collision found a tire for me and changed it ! They refused to accept payment for their service and willingness to go out of their way to help me.

I intentionally decided to wait a few weeks before writing this review to ensure my car was…read moreactually working properly after getting it back. Unfortunately, time hasn't changed how incredibly frustrated I am with the complete lack of professionalism at Tender Car. To be fair, the staff members were nice enough when I actually interacted with them, but the way this business operates is a total nightmare. The only time anyone here ever called me back was when they were trying to get my business in the first place. The second they had my car, all communication completely died. When I brought my vehicle in, I was quoted a finish time of 2 to 3 weeks. Instead, they held onto it for over a month. During that entire time, the communication was practically nonexistent. I never received a single update regarding the status of the repairs. I had to call them repeatedly just to get basic answers, and even then, I was constantly promised a call back that never actually happened. To top it all off, when they finally handed over the keys, I immediately noticed warning lights illuminated on the dashboard that weren't there before. Instead of fixing it, they casually told me the sensors just "needed to be recalibrated" and told me to come back the next day to get it done. How do you return a car to a customer with active warning lights and expect them to drive it home? It wasn't until I left that I also realized the left blinker wasn't even working. They replaced the tailgate, but they installed a rear windshield wiper that didn't even have a blade on it. On top of that, the trunk wasn't aligned properly and now has to be slammed shut with force just to get the "trunk open" warning light to turn off. Telling a customer a vehicle is safe and finished when basic safety features don't function, parts are missing, and warning lights are active is incredibly reckless. If you value your time, your money, and your safety, do yourself a favor and take your business somewhere else. They clearly do not care about customer service or quality control.

I first was recommended to Studer from an insurance company when another individual ran a red light…read moreand hit my car. Bob was great from the start. He has fair pricing, gets you in ASAP for a quote, and has the work done quickly and high quality. The customer service was top notch, he even drove me back home so I didn't need to use a car service. I needed 3 other repairs since, and made sure to always come back to Studer. I couldn't recommend more!

They did an amazing job on my car! Very professional. They will help you. They will support you…read morewhen you're in an accident so I would highly highly recommend them 5 plus rating for sure

I was rear ended around August 5, and by tailgate and bumper had some damage. I looked on YELP…read morefor an auto body shop and Chris from K & S was one of businesses to respond. The business was small, but warm and friendly and he told me to pop in whenever and he could write up an estimate and deal with Progressive even though they are not one of Progressive's providers. I was very lucky to get my car in within a couple days because of all the flooding, auto repair shops were jammed. They kept in touch by email and phone to let me know the status. They had my car for about 15 days because they had to order parts as some were not repairable and also they are not open Saturdays or Sundays. When we did go to pick up my car, the work was fantastic, even better than I thought it could look. I was happy to support a family owned small business. They even did all the paperwork with the insurance so all I had to do was return the rental and drive straight off the lot. Also noted - Ellas Hablan Espanol. I forgot to mention they cover your deductible too

Took my car here to get an estimate and repair. Chris walked me through everything that needed…read morefixing while throughly explaining it all to me. They even salvaged as much as they could. A couple days later they made it look brand new my front bumper, grill, and emblem just needed to be replaced. They polished the hood to match with the front bumper, cleaned & shined my headlights, and vacuumed the inside leaving everything 100x better than when I left it. And the paint job makes it all look brand new. Couldn't recommend them enough!!!

I've been coming to this paint shop since 2004. Mark does great work…read more He's one of the best fabricators I know. E specializes in working with metal. No foam No bondo No tricks . Hes always caried himself in a business manner. Mark does fantastic work. And im locked in here at paintn place .Cause i know i will receive great services... All his prices are reasonable.. Mark has built 2 cars for me .

My daughter had an accident this past winter after an icy overpass froze. Not being from the area…read moreI was referred to Goff's at this location. Jason was extremely helpful and understanding and gave me the help and advice I needed. He gave me an estimate and a quote and even though they had to send it out for repair it came back as expected, working and under the estimate. He kept me in the loop the entire time and helped me keep the repairs within reason due to the value of the car. I can't thank you and Goff's enough. You have a customer for life as a result of my experience. Marty

I wouldn't trust them to cook a frozen fish stick…read more I've had 2 experiences with Reflections. My first was a car that had front end damage. They had to send it out to their regular mechanic for some work. After I got it back the alignment was absolutely horrendous. The body work was acceptable, but here's where I blame Reflections: I took it back to Reflections and explained the issue. They told me to go see their mechanic and explain it to him. Perhaps Reflections should have made initial contact with their mechanic. That's debatable. But I contacted the mechanic myself anyway. The mechanic took it for a drive and verified what I was experiencing. He put it on the lift, looked at it and told me there was nothing wrong. He further explained the problem was something called "torque-steer" - something in the automatic transmission that makes the car pull to one side during acceleration. He added that a lot of cars come like that straight from the factory. He concluded by saying there was absolutely nothing he could do about it. Well... keep piling on the garbage because it didn't do that before the accident. I went back to Reflections and asked they send it out to a different mechanic to get a second opinion. They refused and passed the buck back to me. So now I have to pay for another mechanic to look at the shoddy work that your mechanic did? You don't stand by your mechanic's work? Nice. Well guess what? I did take it to another mechanic. He put it on the lift, looked at it and said, "oh yeah! I can tell the alignment is off just by looking at it." Experience #2 Yeah, I know I should have known better. But I thought maybe things had changed. It had been a while and they seem to get good reviews lately. So I called for an estimate. Immediately the lady that answered did not sound pleasant. She said estimates are scheduled, so we set up a time on another day. I drove down there and was told they couldn't give me an estimate. Ummmm... why? They said they will only give estimates directly to my insurance company. You couldn't have mentioned this over the phone? What if I was paying for it out of my pocket? Could you give me an estimate if that were the case? Thanks for wasting my time. I won't trust a business that won't give me an estimate. My insurance company and I are just supposed to blindly trust what you say? No thanks. Getting estimates gives me different information from different vantage points. I also won't trust a business that won't stand behind their customer when the job didn't go quite smoothly. Hey, sometimes the experience isn't perfect. It happens and I'm OK with that. But it's how you deal with those particular issues that set you apart. I don't care if they happen to be the best body shop in town. Collisions often require mechanical work. If you're not going to stand by your mechanic and send me all over town to deal with a problem YOU were paid to deal with... how exactly am I supposed to trust you?

The guy's at this shop are amazing. Kind, thorough, and fast. Great prices and my car that was…read morebanged up in an accident look's brand new again. And the paint job...WOW, it shines even more than it did before!! I highly recommend GOVANIS AUTO BODY!!

If I could give this place a negative star, I would. I had the worst experience you can imagine. I…read morebrought my car in with three dents. I was told the dents would be fixed, the drivers side would be painted and the front clip would be painted. The only area painted was where the dents were and where there was work on my hood. They never prepped the car. They put a clear coat over dust and hair particles.

They fix everything half heartedly and things consistently break exactly where my car was hit. dont…read moretrust them and would not recommend. genuinely the worst body shop i've ever done business with

After backing up into my garage door I was so upset with myself. Then my neighbor told me about…read moreRoot River Auto Body. They were amazing. My car looks like new. Steve is very knowledgeable and he has an excellent crew working for him. Kudos to his team. Steve will go overboard to save you money, They get a 5 star ratling.