Zero Stars for Zero Help: Best Buy Cumming, GA (Market Place Blvd)…read more This review is specifically for the Best Buy located on Market Place Blvd in Cumming, GA. It is the most basic things that matter in retail, and when your employees won't even acknowledge an in-person request, it makes the entire company look inept and weak. My request was simple: a warranty replacement for a Zagg screen protector, a product and service I had previously purchased. The last time I needed this service, I went to the mobile department, and it was fast, easy, and seamless. This time, the experience was a complete, hostile disaster. The mobile department was unstaffed. I asked several employees who were standing nearby for help and got nothing but blank stares or swift dismissals. The "greeter" at the front door was equally useless, looking at me as if I was asking them to donate a kidney. I finally learned I needed to go to Geek Squad. When I was eventually helped, the agent acted as if merely talking to me was a huge favor. He put in minimal effort to look up the original purchase, promptly telling me the item wasn't in my account and that I must have gotten it elsewhere. I pulled out my phone, easily found the original purchase online, and showed it to him. He shifted his tactic, condescendingly stated the phone was "too old," claimed they no longer carried the product, and told me to call Zagg myself--and that was the end of his assistance. He was rude, dismissive, arrogant, and had zero professionalism. It is literally as if the staff went out of their way to be rude and unhelpful. Best Buy Cumming must be doing fantastically well, because they certainly don't act like they need or want customers. I don't know who the current manager is, but once upon a time, Best Buy had excellent service. This was a hugely frustrating and disappointing experience. I received zero help on a warranty service I was owed, and it was such a simple, little thing. As I said, if they can't do the basics well, why trust them with the big stuff?

I would give them zero Stars if I could. I bought a computer from these guys and they sold me a…read more"subscription" to Microsoft Word that bills my credit card every year instead of selling me a software package that is a one-time purchase. I've bought many computers before and never had to pay every year. It was a one-time fee and that was it. This new idea of a "subscription" is just a scheme to make Bill Gates even more rich. And they refused to refund my money or even give me a store credit. Now i cannot access any of my documents or edit them. I WILL NEVER BUY ANOTHER COMPUTER FROM THIS STORE!!!!

I dropped my work laptop to do a restart due to the previous employee logged into it…read more It was last minute and He had me done in an hour. He really saved me there so I can continue to be productive. Definitely recommend Js is my new place for any repairs.

Great dude! Even though we didn't have the pleasure of doing business - he was upfront and helped…read moreme with directions in buying a new computer! Great customer service to a stranger - HIGHLY recommend!

I recently had computer issues. Gary at Information Technology Outfitters was simply amazing. He…read morehad my computer fixed in record time AND was so much less expensive than all the other places. He was so knowledgeable, professional and friendly and went above and beyond my expectations. I will always use him for all my computer needs. I highly recommend Gary Helm at Information Technology Outfitter.

From the owner: Computer Repair - Data Recovery - Network Services Online -…read moreRemote - In-shop - On-site

TOP QUALITY SERVICE! Shipping may take some time depending on the parts needed for repair, but…read moreoverall, the best prices and quick service! I had a broken screen, and it arrived in two weeks during a winter storm. The repair took just 30 minutes! Amazing service--this is the only place I trust with my electronics repair!

I had an issue with my daughters laptop computer. Mr Sheldon assessed the problem quickly and sent…read morea text with cost and timing. He replaced the hard drive, battery and Installed windows 11 His price was reasonable. I enjoyed my experience with Pro Computers because Me Sheldon is professional, expeditious and reasonably priced. He doesn't over charge you or charge a large fee just to assess your computer. I also took him my other laptop computer, that was laying around the house for two years, to see if he could repair it. He assessed the problems the same day and the repair cost were very reasonable. I suggest that you visit Pro Computer before you use Best Buy or any other place. You will be glad you did.

I don't usually bother writing reviews here, but I had to take time to acknowledge the fantastic…read moreservice that I received at GeekiT. My iPhone wasn't charging and the cable didn't seem to seat right. I tried cleaning out the port, but no luck. Took the phone in, expecting to pay for a new port. After looking at the phone for a couple of minutes in the back room, I was told "it's all taken care of now". There was some lint wrapped around one of the side contacts. No charge, no waiting, no run-around. I offered to pay something and was told that there was absolutely no charge. I so stunned that I failed to get the name of the gentleman that helped me, but once again - thank you so very much!

Good pricing with very friendly device. Don't hesitate to bring your device repairs here…read more I would recommend that there be a sleeve or package to help with pickup of devices so they don't get damaged again getting them home.

Excellent service, explanation and results. Showed clear knowledge of my internet and WiFi system…read moreand was able to quickly assess it and make the necessary changes to improve my network. I plan to use them again for other similar projects.

Contacted Chris at BitSmith based on his reviews. All five stars for a reason. Chris and team are…read moreknowledgeable, professional, timely, and efficient. They fixed poor reception areas of my home. Got me taking full advantage of my gigabit ethernet and even helped with access out near the pool. Could not be happier.

Overheating laptop restored to like brand new!! Fast service , great communication and updates…read morethroughout. Absolutely awesome - recommend 100%

I've used Computer Medics 2 times in the past year, once to recover data from a failed hard drive…read moreused for storage and backup and the second time for a crashed hard drive on a laptop. Quick and efficient both times.

Brad went well! I've been using Entertainment Mart for…read moreseveral years now and I've NEVER been disappointed. Dependable turn around time and very fair pricing!

Called with a TV problem and was ready to bring it in for repair. After some discussion they they…read moresaid I may not need to bring it in at all and solved my problem on the telephone. Great attitude and when I really need service, I know where to go.