Great experience with Pro Device Repair! They did an excellent job replacing the back glass on my iPhone 15 Pro Max and also changed the battery. The best part was how convenient the whole process was -- they came to my business, picked up the phone, took it back to their shop, and brought it back in perfect shape. The phone looks and works great. Professional, reliable, and very easy to work with. Highly recommend them! read more

First of all, I want to say that I came here because the reviews were so good. The back of my phone glass was shattered so originally that is what I needed to fix. That cost me 172 dollars. Then with some bad luck, I accidentally dropped my phone while waiting for a new case the very next day and cracked my iPhone screen in the front. They gave me a knock off screen for a decent price. But now my phone is having all these issues where it's overheating and literally acting up like I can't swipe my finger on it sometimes. I thought I would be saving money, but then I finally had enough and took it back in to let them know the issue. Well I left my phone there for 4 hours to have them put a genuine screen back on it and came back only to find out that they didn't have the screen available. First of all, why if the LCD Screen is not good would you put it on in the first place? He was claiming that because of the titanium around my phone, the knock of screens will sometimes not work as well. But when I come back only to find out nothing was done?!! What a waste of my gas money and time! He then said he had to order the screen and would call me today and I've received no phone call. I would not recommend this place. Going to be marching myself to an Apple Store after all. I kind of hoped that after his explanation he would replace my screen for free. Especially after all the money I've already spent -- I may as well just get a new phone almost 400.00 later! read more

Fast service with good customer service. The price was best among few stores and store was great!

I dropped off my phone at 10 AM. Went grocery shopping. When I returned, 40 minutes later, the phone was ready and was 50 % charged. It was a good experience. I would certainly do it again. Thanks. read more

I had got my Iphone screen fixed here months ago now my iphone is ghost touch and not working the best. i wish i can get someone to help me get it fixed. read more

My Windows laptop stopped connecting to Wifi and a quick troubleshooting told me that one of my drivers was missing. Not quite sure why it would go missing, but that's another story. I could download the driver from the Microsoft/Intel site...but my laptop does not have an ethernet port. To get the driver would require me to find another machine, download it there and then move it over through some sort of an external hard drive. This was a Sunday and I looked around and found Pro Device open and had a 4+ rating. The feedback on Yelp was very positive and I can see why. I took it in (around 2 PM on a Sunday) and the technician told me that while he was not a Windows expert, he will put in a call to one of his colleagues who was and get working on it. I got a call an hour or so later and it was fixed. Turns out that it was not a motherboard issue as we were fearing and he was able to determine which driver was missing, downloaded it, and got me back online. Great service and wonderful price. Very conveniently located right off Sunrise and Coloma. They even included a 90-day warranty that covers the same issue should it occur again in that period. I highly recommend them. read more

Technician who was replacing the screen went into my google account and left his businesses a review from my account. What else did he go through, photos? Bank account? Messages? I would avoid this place. read more

Stop in to have my screen repaired. I had my phone back in less than 15 minutes! And I got a really good deal! Great customer service from Max! Also, received a complimentary screen protector. Awesome shop! read more

I've been here twice now. One time for a screen protector (installed for free) and now a screen replacement and screen protector. They replaced the screen for a great price and it only took 10 minutes while I stood there and waited. I'll be back for sure. Highly recommend. read more

Best place to get phone fixed and repair screens and good people inside also good prices on accessories

Friendly and efficient. I was able to get my phone back good as new in less than the time they estimated. Neat!

I have a iPhone 14 Pro Max that got the Green Screen of Death. Arian was able to help me and get the screen replaced in about an hour. Anyone who is complaining about the price.... Bruh. Do you understand the cost of doing business and living in California? After all that what's wrong with making a profit? read more

Great and easy service for iPhone screen replacement. $64 flat service. Done in 40 minutes. Will return if screen cracks again. Thank you!

Required a repair on a Samsung Galaxy S21 Ultra charging port that would no longer charge through a usb C connection. After YouBreakIFix said they would charge $140 to repair,K later went back to them and they said they can't repair the phone because of a chip on my back glass. They then said I needed to pay an extra $110 to fix the back glass to fix the charging port at $140 totalling $250+tax. I called Pro Device Repair and they said they will 100% take care of me without repairing the back glass. They were extremely friendly and took care of me within an hour! YouBreakIfix said 2-3 hours. Thank you Pro Device Repair for taking care of your customers without stress and saving me $200. I will always take ALL of my devices to this location. Thank you again. read more

I had a terrible experience dealing with them, as I had to make several trips to the store for no reason. Therefore, I advise against going to this store to diagnose your phone because they will fix your phone and force you to pay for repairs. Even though they have good reviews on Google, do not be deceived by their tactics. I was disappointed by the attitude of the manager and the employees. I cannot recommend this store, as they charged me $180 for a power IC that I later found out costs only $10-15 on eBay. They did refunded me the money because the phone stopped working withing 24 hour. Do not let them take advantage of you. read more

Good luck if you chose to go here. My experience won't have me coming back. I had a phone screen replaced because it was cracked. The day after it was replaced, the new phone screen was cracked. I called and was told that there was no warranty. I went in and asked to talk to the owner. I was told that he was "out of the country" but that he would call me: he didn't. I went in to the store a few days later, told the person at the counter that the owner didn't call me. He said he would text the owner again and that he would call me: he didn't. I went in about one week after the first trip in and asked to talk to the owner. The person behind the counter got on the phone, talked to the owner for a few minutes, and then hung up. He said that the owner "would not be calling me". I talked about customer service (none), responsibility (none), and a willingness to discuss issues (none). "I just work here." read more

They are very reasonable on their prices So check them out.Best in town. Took my phone over to them and they fixed it right away.

Did a great job. Was able to get my battery replaced quick and easy. Would use them again, thanks.

Way cheaper than where I've gone before and way faster. Service was fast, and polite too.

They are reasonably priced and were quick at replacing the phone screen. The employee that fixed the iPhone was kind and courteous.

Fast cheap reliable service! My back camera stopped working and they were able to fix it in less than 20 minutes. Quick fast reliable and dependable service every. Single. Time. Definitely will be a returning customer and will be referring my friends. read more

Super friendly and fast response time. I found a place closer to home to do the repair but Pro Phone offered me a great price to fix my iPhone 6s camera lense. read more

Mohammed is very personable and professional. He fixed my iPhone LCD with best price in town. Better than mailing off to anyone and you get the phone back in 30 minutes! Hard to find his place but worth the drive. I'll be back too read more

Super honest and professional! There are so many choices when it comes to mobile phone repair so it really does matter who you choose. You also cannot just go by price because there is a big difference in the quality of the parts used. Pro Device Repair uses quality parts and is also the most competitive in price around. I highly recommend this place! read more

They replace the screen that was burnt in and the battery while it was open on my Samsung Galaxy S8 smartphone. I felt the pricing was fair and while it took a little longer than planned it was fixed in 2 hours while waiting. The phone works like new even though it's 6 years old. read more

Very responsive on Yelp. Excellent prices and fast service. It's in the plaza next to Arctic Fox so you might easily miss it. Hopefully I don't break my phone again and have to come back, but if I need it fixed...this is where I'll go. read more

As a small business, we really heavily on our iPads for processing purchases. One iPad was Having an issue connecting to our debit card swipers, and the guy at the Pro Device Repair did a great job fixing the headphone, jack and swipers plug into. They worked great! Mohammad and abdul was very professional and reassuringly calm. EXCELLENT customer service read more

Fair prices, quick 1 hr turnaround and 1 year warranty on screen repairs, what's more to ask? Worth a stop to see what they can do for you. Good customer service. Highly recommended read more

Dropped in here after looking it up on Yelp. My Mom's iPhone 7 Plus was having issues charging because it was not able to stay plugged in. The issue was dust/dirt built up in the port. They were able to fix it for a good price while we waited and we were both relieved we didn't have to replace the phone. read more

Not only near my house, but they do excellent work. Fixed my iPhone twice, and worked on a Mac. Very happy with them

I was on vacation and I broke my screen on my phone. When I came home, I was looking for the closest open screen repair shop I could find on a Sunday. I requested several quotes, and they were not only responsive, but had the best rate for same day turn around (about 2 hours). Very friendly and a 1 year warranty on the new screen. If you're in the Rancho Cordova area and need a new screen, I would recommend this store. read more

SCAMMERS DO NOT GO HERE. Got my iPhone 12 screen replaced here. Not only did they try to charge me higher than I was quoted, I then had to bring my phone back 3 times in 2 weeks because of screen malfunctions. 4th time it broke I brought to apple. Don't waste your money. read more

Brought my computer in for the screen to be replaced on the 7th. I was told four days. I waited longer than the four days to call to ask about my computer....when the phone was answered, I was told very rudely that they had my number and would call me when my computer was done. They also stated that they ordered a screen but it was "defective" and had to order another...fine whatever...I continued to wait and wait and finally called them again to ask about my computer. The same rude man said I called you three times and texted you days ago to tell you it was done. I received ZERO phone calls and ZERO texts. Fine, whatever...I pick my computer up on the 20th....I discovered once I got home that the touch screen did not work. I went today to see what happened and was told that the screen MIGHT be defective...so now they have placed TWO DEFECTIVE COMPUTER SCREENS on my laptop. I was told it would take SEVEN days for the new screen...Mohammed proceeded to say that the "piece" was expensive but it would be no additional charge...not sure what the point of him saying that for when I paid $214 for a working screen. I then said forget it, I'll keep the non-touch screen just refund me half because the service I paid for wasn't executed. I was then told to come in on Monday and talk to the "manager" because he's the only one who discusses refund. I even went as far as saying hey, I need an iPad fixed can you just give me 50% off that service and we call it even...but no...then the woman who was sitting there was rude as all get out. She had her arms crossed and was squinting her eyes in a manner that is deplorable during a customer service situation such as this. I don't want them to handle my computer anymore but I will need for them to refund me a portion of the bill because they DID NOT PROVIDE THE SERVICE I PAID FOR. I will contact the BBB and my card if I am not refunded. read more

Mohammed easily help me with issue today.My iPhone 12 pro screen was broken and he fixed it for me within 30 mins with the best price in town! Great energy as well thanks again! read more

Mohammed was professional and worked quickly. He showed that the repair was not as detailed as I thought it would be. His honesty is appreciated. read more

Fantastic customer service experience! Top rate - great people ! Hard working family ! Definitely recommend

Mohammad is very generous and truly cares about your devices. the prices are lowest in town. i definitely recommend

I got a quote for my iphone 13 pro max the screen was not available Anywhere else. They had it same day went there mohammad fixed it very quick he is the reason i keep coming to the store they always price match and they're very kind I haven't had any issues with the screen and top of that they fix it on a Sunday read more

They have great customer service skills, responsive on Yelp, and take to their warranty word. Unfortunately, I needed to use it, but they fixed it without an issue and I was on my way. That was a relief. I will go back if/when I need to fix my screen again. read more

this place is great!! the prices and customer service he is impeccable!! if you buying a phone.. case.. charger.. he got you!! and his warranty is a year!! love it!! read more