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    Pro Floors

    5.0 (2 reviews)
    Closed 10:00 am - 2:00 pm

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    7 years ago

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    Indefinitely D.

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    6 years ago

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    Rayo Wholesale

    Rayo Wholesale

    3.7
    (63 reviews)

    Yes they have a great selection of flooring and their employees are very friendly, but there were…read moretoo many errors to recommend this company. First, I was recommended by the flooring contractor, who said they would get me the contractor price, which I was told when I purchased from Rayo. As it turns out, the "contractor price" was just their normal price, which I verified by calling and asking for the price. Secondly, they screwed up my underlayment order, giving me a lower-quality underlayment that I thankfully caught before the contractor installed it. This may have had the consequence of needing the flooring to be ripped out and underlayment replaced due to HOA rules of minimum sound abatement quality. And third, they couldn't find a flooring piece and told my contractor it was located at a different store, sending them from this location to Clairmont during rush hour. The piece was actually at this location, but they didn't even try looking for it. This delayed my project two days. Overall, they are untruthful and seem to be careless and unprofessional.

    I would like to start out by saying, yes, they have flooring at a reasonable price. That's about…read morethe end of the positive things I have to say. All businesses are customer service businesses. - The company received payment information -- collected with pen and paper in person -- and ran the payment card. No email confirmation, no call confirmation, no receipt of any sort. - The flooring we ordered was in stock for a week before we were notified that the flooring was in stock. - When we checked on whether our flooring was in stock, we were notified that it was and that it was waiting at their Kearny Mesa facility. - When our contractors arrived to pick up the flooring from Kearny Mesa, they were told that, no, the flooring was still at the Lakeside warehouse. This feels like information that anyone should have at their fingertips. - After picking up the flooring from the Lakeside warehouse -- now two weeks later and in a different location -- we were notified on the day of installation that the flooring NEEDS TO REST AND ACCLIMATE TO THE ROOM FOR 72 HOURS prior to installing. We are aware that, perhaps, our contractor should have known about the requirements of this brand and type of flooring. I'll allow this one point. Our project moved back a full week, and then moved back again, another full week. I understand: maybe it isn't that big of a deal to sell flooring. Maybe it isn't brain surgery. Well, I'm having surgery next week. And now our floors will be put in around those constraints. So maybe, just maybe, customer service -- even without a smile, even just doing the bare minimum of a job, like letting people know that the product they purchased is in stock and, I don't know, maybe the location of where that product could be picked up from -- is still very important. It might not be surgery to you, but it could be surgery for someone else. Would never recommend. Systems are in shambles. Operational disaster. Communication gap after communication gap after misinformation. Do something.

    Village Flooring & Renovations

    Village Flooring & Renovations

    4.6
    (76 reviews)

    My kitchen was just remodeled by Village Flooring and Renovations. Lori did an outstanding job on…read morethe designing of my new kitchen. I am so pleased! Scott did an excellent job on installing my new cabinets. Bryan did a great job on the electrical work. Zach worked on the plumbing, Juan did the tile work with Rafael doing the counter tops. Edgar painted my kitchen and did an excellent job on both the painting and fixing of my pantry door. I had to mention each one as I couldn't be happier with the work that they did. Lori not only designed my kitchen but along with Andre, they both worked to coordinate each step of the job. I HIGHLY recommend this company.

    Lori at Village Flooring & Renovations really helped us find the right style, color, and material…read morewhen we selected our luxury vinyl flooring, we are very happy with our new floors. I also want to say the two workers that installed our floors, Diego and his partner, were not only early on the job, but very respectful being in our home and very tidy. Diego deserves some special praise for some extra detail work he did in the cut of the vinyl to fit around my fireplace and the trim work he did in my kitchen when he replaced my ¾ round wood with composite, it looks fantastic now. I also don't want to forget about the "savior of the hour" Frank from the warehouse division who came to our aid twice. Once for moisture concerns in our slab. He had contacts that were able to roll out quickly to make evaluations, offer solutions, and provide action to resolve the issue so the job could be completed with minimal delay. Then, when the job was right at the end of completion I spilled paint on the new floor. Frank came out to mitigate the damage and showed me some techniques to remove the paint and clean the vinyl so as not to need replacement of the new boards. This team is truly a great representation of Village Flooring & Renovation's professionalism and commitment to customer service! Thank you!! Kim & Dave W, Santee, CA.

    Abbey Carpet & Floors

    Abbey Carpet & Floors

    4.5
    (326 reviews)

    Last year I wanted to replace my tile, carpet and partial engineered floor downstairs with laminate…read moreflooring. I received several bids and ended up going with Frank and his team because of great service and a competitive bid. They did a great job and I decided to use them again this year to complete my entire upstairs. Frank is no longer there and I'm working with Chris this time. I highly recommend them because the floors look great!

    Seamless carpet buying & installation experience. Went with Abbey Carpet & Floors after surveying…read moremuch of Miramar - they ended up with the best pricing per square yard on material and installation. Ordering was fairly straightforward and they were transparent about delivery times & scheduling the install. No upsells or weird sales tactics - just materials & labor at a straightforward price. Installation was superb. Frank(?) and his sons came to install most of it, and we were especially thankful they were thorough with eliminating squeaks in the underlying floorboards (when they could). The overall quality of the job was great. At no extra charge to us, they replaced the noses of our stairs since they found them a bit weak & squeaky once they took the old carpet off. Happy with the Mohawk SmartCushion underlayment as well - I don't think we had a choice here but feeling it now with our Fabrica carpet, it's great. Highly recommended for a seamless, straightforward experience!

    Pro Floors - flooring - Updated July 2026

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