I talked to several vendors and eventually I chose IZ Flooring…read more They did pretty good job and I'm very happy with them. I'd use them again if I have future needs

We had a terrific carpet buying and installation experience with IZ Flooring. We did our research…read morefirst and shopped a few different companies, but we ended up going with IZ Flooring due to their fabulous reviews and because of how quickly and professionally they responded. First, our rep Robert came to our house with tons of options and suggestions. He was able to give us a wide variety and help us select something that uniquely fit our style and budget. He was easy to get a hold of and responded quickly with any questions we had. When we came to the showroom, Robert dopped everything to lead us through the selection process. We could tell he was highly knowledgeable and much more intent on making us happy rather than upselling us on unnecessary products. When instillation day came our installers, Miguel and Israel, were also very professional and highly knowledgeable and skilled. Rarely have I seen harder workers than these two! Their attention to detail--such as lining up the carpet pattern on the stairs and making sure the cut pattern on the risers were balanced--was impressive. The entire job, including moving large furniture, was completed in two days. We couldn't be more pleased! We highly recommend this team for high quality products, professional treatment and advice, and an impressive installation experience.

New Empire Design made our dream kitchen become a reality!…read moreEvery step of the way they were professional, responsive, reliable, and delivered what they promised. Ed and Omar were wonderful to work with! All of their subcontractors did exceptional work in our home, and they graciously collaborated with my husband as he designed and installed custom wood panels on our kitchen ceiling and family room wall. Frankie, our project manager, was at our home the beginning of each day throughout our five-week remodel. We really appreciated the ongoing communication! We highly recommend New Empire Design !

We recently had New Empire Design Center remodel our bathroom, and they did a fantastic job! From…read morestart to finish, the quality of craftsmanship, attention to detail, and overall professionalism were top-notch. They kept everything organized, communicated clearly throughout the project, and made the whole process easy and stress-free. The finished bathroom looks incredible and turned out even better than expected. Highly recommend them for any home renovation

NIGHTMARE doesn't even begin to cover it. Bill strutted in promising the world, then vanished like…read morea coward. He's out here operating with a suspended license, stiffing the demo crew who tore out our flooring, and leaving us with a destroyed home and a half‑finished job. His installer barely got 10% done before the entire crew disappeared without a single word. I've tried calling. I've tried emailing. I even showed up at the local office -- all I got were pathetic excuses and zero accountability. The demo company and I have already filed complaints with the contractors board and the financing company because this man thinks he can just take people's money and run. How does a grown man blatantly steal, lie through his teeth, and operate with zero integrity? Every response he posts to negative reviews is defensive, rude, and dripping with shady behavior. He cannot be trusted. Nothing he says is real. And I have the documentation to back every bit of this up. I wish I had dug deeper before hiring him. If I can stop even one person from getting screwed the way we did, then at least this disaster serves a purpose.

Buyer Beware - My Home Was Left Torn Apart - Their contractor license has been revoked!…read more I never imagined I would be writing a review like this, but I feel obligated to warn other homeowners. I hired Flooring Direct Temecula to replace the flooring throughout my home. On June 22, 2026, I signed a contract for laminate flooring and paid the required deposit to pay for materials. The installation began but stopped abruptly after only part of the flooring was installed because there were no remaining materials. What followed was one of the worst customer service nightmares I have ever had. For more than two weeks, the owner, Bill Norris, completely disappeared. My repeated phone calls and text messages went unanswered. I received absolutely no communication explaining why my home had been left in pieces. During that same time: * The installer told me he had not been paid. * The delivery driver told me he could not reach Bill. * A salesperson ( His son Billy) at Flooring Direct Temecula also told me he could not get Bill to answer his calls. Think about that for a moment. Not only could the customer not reach the owner, but his own employees and subcontractors couldn't reach him either. Because no one would communicate with me, I had to investigate the situation myself. I contacted the flooring manufacturer directly and discovered that only part of my flooring order had ever been purchased. The remaining flooring required to finish my home was sitting at the manufacturer because it had never been paid for. As the homeowner, I was told I could not obtain my own flooring because only the contractor could authorize and pay for its release. Meanwhile, my home was left with exposed subfloors, furniture piled everywhere, and rooms that were unusable. No phone call. No explanation. No plan. No concern for the customer. I ultimately had to open a dispute with Chase Visa to protect my money. I also filed felony charges!!!!!!!!!!! Only after I escalated the situation and informed Bill that I was involving the police to document what had happened and finally pressed formal criminal charges did he finally contact me. This entire situation could have been handled differently with honest communication. Instead, I was left chasing answers from installers, delivery drivers, and manufacturers because the person responsible for my project simply disappeared. This wasn't simply a delayed job. This was a complete breakdown in communication and professionalism that left my family living in an unfinished construction zone while we had no idea whether our project would ever be completed. I strongly encourage anyone considering Flooring Direct Temecula to do extensive research, verify everything independently, and understand exactly who is responsible for your project before paying a deposit. Based on my experience, I cannot recommend this company.

Hemet Flooring did an absolutely beautiful job on our flooring installation! We had a great…read moreexperience working with Ryan and his crew from start to finish. Ryan went above and beyond to help us match our existing floors. When an issue came up with the flooring order, he took the time to work with the manufacturer and even drove all the way to Cypress to exchange the material, making sure we received the correct flooring. The installation was quick and the floor looks amazing! Ryan truly cared about making sure everything was done right, and we really appreciate all of his extra effort. We highly recommend Hemet Flooring!

They were very professional and gave us quote on the spot, easy to reach them, Ryan was very…read morehelpful!!

These guys are legit, Aaron was awesome to work with, very communicative, punctual and delivered…read moreamazing results. I would recommend these guys all day and will use them for any flooring project moving forward.

Dustin & his crew are very professional, knowledgeable & they have excellent craftsmanship!…read moreDustin , was so attentive to our wants and seen exactly how we wanted our flooring in the whole house . They went above and beyond . We just love the outcome of our new flooring with luxury Vinyl! Dustin & crew put our carpet we wanted in the bedrooms and installed all new 5 " beautiful accented baseboards through out the homes . Loved Dustin's ability for attention to detail ! Highly highly recommend 5 Star Flooring .. You will not be disappointed!

I cannot say enough good things about Inland Renovation & Construction and the amazing work they…read moredid on my bathroom remodel. Nicholas and John were professional, personable, and a pleasure to work with from start to finish. They took the time to answer questions, kept me informed throughout the project, and paid close attention to every detail. The finished bathroom exceeded my expectations. Everyone who has seen it has commented on how beautiful it looks. My favorite part is the new bathtub. I absolutely love relaxing and soaking in it! I am beyond pleased with the results and will definitely be using them again for all of my future home improvement projects. Angie Valentine

We had a bathroom remodeled and Nick and his crew did a great job and were very good to work with…read more The quality of work is outstanding and the attention to detail and the communication were fantastic throughout the whole project. We would use them again in the future with no hesitation and would highly recommend them to anyone in need of their services.

These guys are amazing! Wonderful to work with and so helpful! Great communication and gorgeous…read morework. Highly recommend if you have a flooring project and can get them (they stay busy for a reason)!

From the time they showed up to quote through the end of the job Josh and his crew were fantastic…read more Had great suggestions and were always really professional in their work taking the time to ensure that everything was exactly how we wanted it. Would definitely use these guys again.

We have been to probably 4 or 5 flooring places and this place was by far the best - customer…read moreservice, pricing, and availability. We redid our entire house, we were able to get the right amount of flooring within 3 days, it was great. Absolute professionals!

I was so lucky to find Rob. He was very professional. He came out the same day I called him to do…read morean estimate. It was fair and I contracted him to do my project. He is truly gifted at his craft. I love, love, love the finished results. Everyone that sees my kitchen are amazed at how custom it looks. I will definitely be recommending him. I even told him he can use we as a referral. Great workmanship, quality and fair pricing what more can you ask for? I wish I could figure out how to add pictures. Because a picture says a thousand words.