Service was better than my local Big 5 in California bit California is full of idiots so this was…read morepleasant. The sales person was always asking if we needed to see more things. The selection was nice for ammo but was looking for hunting ammo since I am going hunting in Texas. Saw things I do not see or maybe my store in Dublin, CA does not have like .308 in bulk. Value seems the same...Same price in California but cheaper tax wins it! Like any other Big 5 and that is not bad. What is great is better service and cheaper tax in Flagstaff, TX.

A bit on the small side as far as this franchise goes. The one waterproof boot I was interested in…read morewas not available in my size. I would have picked up a few more things but they do not have a bathroom for customers. Located right as you enter into Flagstaff with other businesses nearby.

Houston, we have a problem. Race Outfitters, we have a solution!…read more Amazingly helpful and knowledgeable staff. They're particularly helpful with handicap accommodations suggestions. My hubs has a condition that causes shakiness and instability. They were so cordial and acted like that was no big deal and were able to offer solutions for him to be able to do XC with me. Huge selection of everything you could possibly need or want for a day of snow fun. They do complete rentals and of course sales as well. Prices and policies were reasonable. I would definitely use them again. Thank you for helping us to have the perfect trip!

Maybe the strangest retail experience ever. We stopped in during our vacation in Flagstaff to shop…read morefor some hiking shoes. It seemed like half the store was 40% off so we looked around then went to the shoe section. I found some full price Merrell shoes to try. The clerk was having a conversation with a customer about possible Grand Canyon hikes which was interesting....for the first 5 minutes. Made eye contact with the clerk but nothing, just kept talking about hikes and never about the shoes being tried on. Got up and looked for someone else to help but no one available after a lap of the store. Went back to the shoe department, the clerk was STILL talking about hikes and ignoring me standing there with the shoe. Put the shoe back on the shelf, we left and spent our money elsewhere. While we don't give off the hardcore "outdoors" vibe this store is definitely not as cool as they think they are. We were also ignored when first walking through the store while hearing another customer being offered help. Good thing there are a dozen other stores selling the same stuff within a square mile of old downtown. Maybe why so much of the merchandise was 40% off?

Take your business elsewhere, they close at 8pm. This guy closed 5 mins early, when I rattled the…read moredoor he turned around, shook his head and kept doing his paperwork. Never spending a dime here.

Oh Babbitt's what happened to you!! We have always loved this store and made a point t to stop in…read morewhenever we came through Flagstaff. We were here on the 4th of July and were so disappointed with the store. I was thinking about buying a new pair of Altra Trail running/hiking shoes and found the exact pair I wanted. But there was no one that I could see in the store helping customers. I waited a bit but no one ever came. The worst part is as I went up to the counter there were 4 employees behind the counter- 2 on their phones texting or whatever and 2 employees just chatting with each other. Never mind- I live in the Eastern Sierra and can buy my pair at Sage to Summit or East Side in Bishop, CA where I have always found them to go above and beyond on customer service!

First time ever at an REI. Didn't know what to expect. Traveled up to Flagstaff to escape the…read moresummer heat and forgot to pack my trail running shoes. After leaving one of the local running stores unsatisfied I decided to give REI a try. Was pleasantly surprised by their selection, a bit limited but had all the basics covered. Bought a pair a shoes and found they had their Patagonia gear on sale too so ended up getting some great Patagonia trail gear too that helped us stay warm on the unexpectedly cool summer morning runs which was in the 40Fs. Bring long sleeves and light weight running hoodies if running at dawn. I didn't expect much as much for service, especially after my last store experience, however everyone was pleasant, polite and helpful. I was so satisfied I purchased a membership as well.

Nice store, good selection and such nice colors in everything. Many hydroflask colors and sizes on…read moreclearance. Great selection of clearance hiking and running shoes. I always get my shoes here and such great selections if you find your size. I saw a mini camp chair o wanted so much but it was $100. Only weighed one pound. Enjoyed being in the store today. Good stuff here

Rich was super friendly and did not try to pressure any sales and made helpful suggestions. The…read morestore has a good amount of variety considering its size. I was trying on boots, but they have clothing and a large selection of skateboards.

Any place that sells Kühl gear is a place worth supporting. It's not as big as the other outdoor…read moreshop in town but they hold their own. They have a rather large skateboard section so I guess that's a think in Flag. Men's and women's gear, hiking boots, some tents and sleeping bags. Worth a stop in my opinion.

Interesting to have a Foot Locker in a mall that may have seen better days. I would think closer to…read morewhere the REI and Whole Foods are or closer to the university would make more sense. What you would expect from a Foot Locker, running, basketball, and fashionable sneakers. The one nice thing is the mall has plenty of parking.

Great selection of outdoor gear here. I thought it was awesome how the price tags show decreasing…read moreprice as time goes by, so if something doesn't sell at its initial value, it gets cheaper so it will be more likely to sell.

We traveled from Phoenix for the day to catch cooler weather. Passed by this large sports store…read morebecause it appeared they were having a large sale. We both found some great 2nd hand items and items that had been in the warehouse for some time. Great selections but the sale is totally deceiving. It knocks down items per date, but you have to look closely. Which was fine, we both liked our items but the gal who checked me out full price anyway.. $78 she gave me, she gave me 10% off but when we later looked at the tags, I should have only been charged $47!!! We already left town by then, but wonder how many others are buying full for "sale" items. Make sure to check your receipt!