Great nail technicians! Take their time and don't rush. The front desk lady could be a little bit…read moremore welcoming since she is the first one to greet customers.

I requested a deluxe pedicure $45 with Gel polish. When I went to check out my bill had almost…read moredoubled to $89. I asked why and they said they charge an extra $35 for cateyes gel. Nobody mentioned this prior to my pedicure or I would not have gone with Cat eye gel. The man at the checkout counter decreased the bill to $20 extra for gel. Because I was not told beforehand.

Sam always does an amazing job! She is great with helping to pick out colors and nail shapes that…read moresuit the individual. She always goes above and beyond. I appreciate her very much!!!

Honestly sounds like a CYA response because it's absolutely not what happened. RUDE would be a…read morecompliment in comparison to how i was treated. I kindly keep stating throughout that it was not what i wanted... i was told i was not realistic in my expectations. The difference was drastic.

It was my birthday weekend & my friend was in from out of town. Seeing the reviews for Bamboo Nails…read morehad us really excited to finally have our nails done together again. I had called to make an appointment for both of us, & they said there was time available the next day, which we scheduled. The next morning I changed my mind & decided I'd like to do a pedicure instead of a manicure, there were still a few hours left until our appointment so I gave them a call. They asked what time our appointment was & then said it was fine to switch that over. The next day, we arrived 10 minutes before the scheduled time. Coming in we were greeted by an employee who told us to sign in & then left. We signed in & after standing around deciding if we should be picking out colors or not, we decided to sit down. There were 4 employees working with 3 customers. So far, you could say it's going fine, I understand a busy schedule & that something things run behind. It is now 5 minutes past our appointment time & no one else has even acknowledged us yet... We waited about 15 minutes past our appointment time & decided to walk out. I'm not sure what they mean with over 15 years of service but the location I went to had signs that said "Now Open" & we later noticed handwritten signs on the side of the road promoting a sale. Another random thing was that the wifi name they have isn't called Bamboo Nails but rather the previous nail place name, which kinda threw me off a bit too. Overall, they weren't horrible & nothing bad happened. It's just the customer service aspect of it that I'm talking about today... At least direct me to pick a color or let me know where it's okay to sit, even a simple mention of we're running late but finishing up & will be with you in a moment would've been enough.. /: Pretty disappointed & maybe a little glad we were ignored because it ended up giving me an uneasy feeling

Lily Nails has been my go to salon for about two years.Theresa and Kim do a fantastic job with SNS…read moreon my natural nails. It's a warm and friendly salon and the staff is friendly and welcoming.

I went to see Olga for a much needed color and cut. I sent her a couple pictures of what I was…read morelooking for and he did her best to get as close as she could. I'll likely need one to two more stops in for the perfect color without destroying my hair but I am super in love with the color and cut. Best cut I have had in about four years. I moved from Chicago and had a redken master stylist that used to cut me hair. High key prefer Olga. Will be back again :-) I asked for a disconnected asymmetrical cut which means it's much longer in the front than the back. Love it!

I do not recommend this place. Everyone is very kind, but…read morethey do not follow my directions with what I wanted. One time, I went in for a cut just above my shoulders. She cut it just below my EARS. Another time I went in to give them another try, I asked for shorter, just in between my ears and my shoulders... she literally said no to me and cut my hair just above my shoulders. Don't go here xD

The owner goes above and beyond--she's incredibly professional and such a sweet lady. This place is…read morea must-try at least once! Truly one of the best pedicures you'll ever have--so precise and detailed. Highly recommend!

I received my first pedicure as a gift from my daughter for Mother's Day. This was not just a…read morepedicure it was an experience. I entered with the mindset for walking out with pretty polished toes, but quickly changed my focus to healthy feet first. I no longer wanted to put lipstick on the pig. Katrina was very professional, knowledgeable and patient. The atmosphere was beautifully decorated with positive phrases of affirmation and soothing music very relaxing. The room, equipment and staff presentation was as sterile as an operating room. I have Happy Feet!!!!! I will be returning for a follow appointment. You can tell they take pride in what they do.

Love this place! I've been going to Aimee for a couple months now and she is amazing! I never feel…read morerushed and I can really relax into the pedicure. She is very detailed and really cares about the work she's doing. Everyone is pleasant and the atmosphere is relaxed and clean.

I chose a powder that was supposed to be lighter, but it ended up being a completely different…read morecolor because the label was switched. I spent two hours at the salon, and the nail technician didn't seem very well trained. Tony, who is apparently the manager, had to come and finish my nails. I really appreciate that he focused on ensuring the client was satisfied and took the time to get the job done correctly

They are Always polite. I love the way they do pedicures, they do such a good job and my feet feel…read moregreat when they are finished!

Allen is the bestest!! Lisa is great too. I even like Chewy :) I get asked all of the time who…read moredoes my nails and I let them know about the place. I love the fact that they are all personal and make me feel like I am walking onto the set of Cheers, where everybody knows your name and you get to know the other customers because we are all always coming back for the great service. The prices are very affordable and the artwork is amazing. Love these guys.

My fiancée and I called for an appointment before Thanksgiving and the services requested were…read moreavailable. Conveniently located in a plaza with a small coffee shop next door. The quality was superb according to my fiancée--and she knows what she wants in a nail spa. I paid a bit extra for the gel foot massage for me and I highly recommend it for those who've never had the experience. It's only a few minutes from our "regular" place and it was worth the extra drive. My fiancée has found a new place that's high quality and much more personal with little extras that meant a lot. Definitely not a regular nail salon. Give it a try as my fiancée already scheduled our next visit.

I give my gurl 10 stars.the service is outstanding.the salon is peaceful.i was able to bring my…read moretwins in with me and she was helpful with them and doing my nails.you never gonna find a nail tech do her job and go above to help a client.if you went somewhere else they will either talk sh××t or rush you out.she been doing my nails for almost 2 yrs and never go wrong.i had my baby shower in August and my nails was still in tact.that will tell you something.go hit my gurl up,you won't be disappointed

Ivy Nail Spa went above and beyond by making sure I & my loved ones were taken care of. I live in…read moreOregon and have family, friends and other loved ones in NC. I wanted to do something special for 2 amazing ladies for V-Day and flowers were not only too expensive, but impractical at the time. I know that they choose Ivy Nail Spa above many others in the area. I wanted to prepay them for a surprise the next time the gals went in. Since Ivy Nails is a family owned business they don't have all the options for payment that say Amazon does, but that didn't stop them from working with me to find a solution. After we settled on an alternative way to pay (while still keeping it a secret for the recipients) they offered a lower price and asked how I would like my change from the services. They had spent extra time before the shop opened & were diligent with communication. They put in extra time & effort, so I wanted them to keep whatever was left over. They were very grateful & did a fantastic job on the surprise & nail service.! Many Thanks to the good people at Ivy Nail Spa.

Katie did my daughter's nails and her son was there. After my daughter's appt, she received a…read moremessage from Katie's son, stating he got her number from their appointment system and wanted to know if she was interested in hanging out. This made my daughter extremely uncomfortable, putting her in a situation that she wasn't sure how to navigate.

Nghi is the best and Jamie too. Ann gives the best pedicures too. The salon is always clean and the…read morestaff is very friendly and they listen to you. Been a customer for over 4 years now.

Soooo obsessed with perfectly polished. I always call and make an appointment and I never have to…read morewait. The salon is always clean and the chairs are super comfortable. The talent of the staff is incredible. My sns always lasts three weeks and my nails are in the best shape they have ever been in. Highly recommend!