The guy could care less and was completely mentally not present the whole time he did my nails. He burnt and cut the crud out of my cuticles with the Dremel to the point that I yelped out. My nails are crooked as can be and he kept hitting the tip of my nails with the Dremel to the point where he broke 2 of my nails and tips had to be added to match my original length. my nails were in great condition and there should've been no reason to have to add . It was complete laziness and negligence on his part. We will never return. Had a terrible attitude the whole time he did, my nails too. Sighing and huffing when I asked him to correct the mistakes that he kept making. I should have made him stop and asked for another nail tech at the beginning when he broke two of my nails. They were my natural nails and were healthy too :(. read more

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This place needs a good shake up. The technicians were just sitting around on their phones or chatting...there were 2 clients. The employees seemed bored, one was playing around with her feet. My tech hardly spoke to me. I had to ask if we were done because as soon as we were done he didn't say a word just sat there on his phone. I'm from Nevada and just visiting. Can't wait to get back to my nail tech there. I certainly not going back to this place. read more

I absolutely love this place, I go there for my nails, and pedicure spas, the techs there are awesome. I've tried three other places, just for curiosity, and I always end up back at Nail Spa. Y'all should check them out! read more

I had a truly enjoyable experience. Me, my mom, and my sister came in for mani pedis and they were so quick and thorough. The nails look beautiful. Definitely worth it. read more

Service was spotty at best. No one used clean tools as far as I could tell. Halfway through applying tips, one popped off because she didn't use the right size on ANY of my fingers. The overall vibe was really off, incredibly unwelcoming. I almost left before I was even seated because I got weird looks from all the staff as soon as i stepped foot in the building. Needless to say my nails are DESTROYED now after they all came off less than a week and a half later. Don't waste your money and spare your nails. read more

They get the job done however because I'm new to the salon they always throw me a book and ask me to choose one of their pedicures. I just want a regular pedicure - but they insist I try one of the $40 ones out of the book. If you are clear about exactly what you want and you are clear you made an appointment upon entering then I'm sure there won't be an issues. Maybe they don't offer $25 gel and $25 pedicures like Massachusetts does? read more

I keep trying this salon since it is so close to home. I 'm not sure I'll be back though. I was enjoying a pretty nice pedi when Hai pulled my tech to start another pedi. He rushed my polish and it smeared in a couple if places. He was very put out by this. He is rude and unprofessional. read more

I went in to get my SNS gel manicure removed. They had me soak in acetone for about 15 minutes. One gentleman removed most of the SNS gel. A second gentlemen buffed the rest of my nails. I have always had pretty thick strong nail beds. The buffing became very painful and I asked him to stop. On one of my nails he buffed right down to the nail bed!! The nail bed is exposed right in the middle of my nail. Five of my nails were left paper thin at the tip. I'm just praying that I don't get an infection on the exposed nail bed. I will not return to this salon. Also found it a bit dirty and they re-use emory boards and other tools between customers. Please Stay away from this Salon. read more

This facility is beyond gorgeous. It's very modern and clean. Ara & Ann are the best nail technician I've ever had. They both take the extra mile to give you the best nails & experience. Scott (the receptionist) works with you for scheduling/appointments/and accommodations while in the salons. 10/10 salon, staff, and experience! read more

This is a wonderful nail salon and I have been going for the past year. I always get the S&S powder manicure and a pedicure! Everyone does a great job and everyone is very friendly! I'm never disappointed!! read more

i had a gift certificate to go here so obviously i went!! i was extremely disappointed in the quality of the SNS manicure, despite their kindness. i had changed my mind on a color and they were so quick to change it, but i can't get over how terrible the actual nails were. lumpy, uneven lengths, burning my nail beds with their machines, and the worst being my finger nails not cut right so when they grew back, it was so painful. i would not recommend this salon, and the manager of the place was the one who did my nails. read more

Nail Spa Village Commons - ouch! - Nail Salons Near Me - Wesley Chapel, North Carolina

This is not a luxurious nail salon but it is clean, and the nail technicians are very nice and do a good job. Their basic pedi is $25 but includes paraffin. For $5-10 more you can upgrade to one of the aromatherapy spa treatments. On this visit I chose lavendar. They have a nice selection of polish. The only downside is that when you are having gel polish removed, they use the soaking method instead of the little foil thingies on each individual finger. I hate the soaking method because it seems to dry my skin & nails more than the other way. Overall this is not my very favorite nail salon, but it's a good option from time to time...definitely a solid 3 stars. read more

I've been a client of Lina's for 5 years. Great atmosphere and friendly staff. It can get busy at peak times so do yourself a favor and schedule an appointment if you are on a schedule. read more

I love my nail spa!! My daughter and I have been going here for 5 years!!! The place is clean fast and no wait that is over 10 minutes!!!!!

My mom and I come here every month. Great service and kind staff. We love Mary and Hai!

Really like this nail salon. Hi is my go to guy. Knows what shape, length and color combo for my French manicure. I always make an appointment because it can get busy toward the weekends. Wish they were still open on Sunday's! read more

My daughter and I went here to give them a try. First let me say that as soon as we walked in we were greeted and didn't have to wait to get our services done. We both decided to the SNS with tips ($40 each) my daughter had a different person doing her nails than mine...her nails look great and she is very happy with the color and the way they look. The lady that did my nails was very nice and she worked quick. The issue I have with my SNS tip nails is that they look chunky on top and wide, not natural looking like my daughters. I asked for a square shape with rounded corners and some of the nails do have it but some don't. She dipped mine in white powder twice and then color powder another 2 times and then 2 more times in the white powder after that. After all this, she only filled them once on top to get the excess layers off, maybe this is why they look a bit chunky on top? Also, during the nail filing process when she files down the side of your fingers to get the dried up excess powder off; she use used a bit too much force and I got a small cut on the side of my finger. She apologized and applied a green liquid to sanitize or help heal the cut. When she asked me if I liked at the end of my visit, I said yes and I can honestly tell you that they seemed fine when I was there but once I came home and really looked at them I started seeing the flaws like chunky looking not natural look, sharp corners on some, not round like I asked for and the color I picked ( #90 ) which was my fault for picking looked hot pink when outside in the sun, it looks pale pink inside the salon. One of the thumbs has a color stain/imperfection which I guess it might be from the powder that wasn't dipped properly, not sure exactly how that happened but I can see it. Unfortunately, I have to live with these nails and color for at least two more weeks, I wish I didn't but I am not ready to spend another $30 on top of the $95 with $10 tip I left today at the salon. I hate leaving bad reviews specially since my daughter's nails look great but again we had two different nail technicians doing our nails, I wish mine were done by the same lady that did hers. read more

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Just moved here to the clt area and this place was right around the corner I was getting a pedicure and a full set I got my feet done nd she definitely rush to get them done.. after she finished I sat there for a while nobody said anything to me just kept passing by me finally after a few minutes go by someone asked me if I was getting my nails done too I said yes she was like oh I didn't know after taking another customer it's fine finish up it's been already 2 hours might as well wait .. she ask me if I was getting gel I said yes she started cutting my cuticles and I asked her did they do gel X she didn't know what that was, which was surprising since you work at a nail salon.so she went to go ask somebody else that we have it the lady said no we only do acrylics I said that's fine. I'll just stick with the acrylics. The lady who is cutting my cuticle. This was like oh you're not getting a manicure I said no I'm getting acrylics, she was like oh OK well that's $10 for cutting your cuticles why am I paying $10 when I didn't ask you to cut my cuticles you didn't know what you were doing so that's not my fault I didn't ask for that service then finally I go to the guy who's doing my nails before we started. I showed him the picture of how I wanted my nails I said if you can't do it just let me know can you do it he said yes I Can again I really been waiting 3 1/2 hours to get my nails done I'm kind of in a rush at this point, so he starts doing my nails and it's not starting to look like the picture at all. At that point I knew it was not he could not do it again if you can't do it you should tell people you can't do it so one the color that he chose was not the color that was on the picture at all or even close to it so I asked him can he find another color down the color but still wasn't doing the design I wanted so at this point, I'm fed up because I've been here so long you guys are not doing what I'm asking you to your throwing money on my tab, but I didn't ask for so I'm like yo just go ahead paint my nails I'm out of here. I'm literally was crying like I was holding back my tears so bad so when I got in the car I called them because I knew they had a lot of people in the store I didn't want to act up, so I called was put on wait for 25 minutes and still nobody answered so at this point I'm pissed nobody's answering my call you messed up my nails I want my money back horrible horrible service read more

I used to like this place but it has really gone downhill. Their selection of polishes are sad. Some look so old! It's not very clean. The remotes by the chairs are absolutely disgusting!! Most of the regular nail techs are gone. There is a couple of techs there that must be new. They are very rough with leg massages and don't seem adept at using the nippers. When I got home and took a good look at my toes there was still polish on the skin in several places. You can tell they tried to clean them up but didn't do a very good job. A basic pedicure is now $30. Time to find a new salon that gives relaxing pedicures in a clean environment. read more

Love this place and the techs there! I Just moved into the area and was looking for a nail place to go to and I don't regret coming here at all! The techs there are amazing and so welcoming! If you're looking for a relaxing mani/pedi this is your place! They do a wonderful job and to top it off, they also offer complimentary wine! I definitely will recommend this salon to anyone and will be back! Thank you for my amazing services! :) read more

Love the pedicures here. I've been coming to this salon since they opened and haven't been disappointed yet.

Love this nail spa! Convenient, friendly, and they always do a great job!

Honestly I've been here twice thinking maybe the first time was a fluke but went back on 12/23 to get my nails done SNS and honestly I was disappointed again not only has it been less than a week but there's cracks in the nail along with wearing at the tips and fading when you're spending 40 dollars you expect at least a decent job this is the second time this has happened along with they dipped the nail 2 times I've been other places where they do it a minimum of 3 dips and they tried to get away with 1 dip on my ring finger I said it didn't fully cover the nail and then they did a second dip I'm honestly just disappointed in how they turned out and I guess I will be finding a new place reason I gave it 2 stars was the girls that work on your nails are nice but unfortunately I will not be coming back read more

I have been a few times and I see Jen. I love Jen's work and I'm very particular. She does such a great job and pays close attention to the small details. I never feel rushed or hurried when she does my nails and pedicures. She truly gives a spa experience. I highly recommend Jen. read more

I love this spa! I have been going for many years now and my nails always look the best. If you were to go I recommend Hai to do your nails. He always goes a great job with wavered you want and takes his time to make them look the best! read more

Ara is the best!!! My nails are always perfect and her pedicures are to die for.

I realize that customer service and the customer experience is a dying art, but this seems to be particularly pathetic. Maybe it's because they were dealing with two 13 year old girls whose parents were not in the salon waiting the entire time and knew the girls would not be as vocal at adults. They had a 5:30pm appointment. One had a decent experience, the other did not. The one that did not, after a 10 minute wait, was told that they could not do colored French tip nails. Without any nail prep, the tech put on the tips and the acrylic on top of that. What did the tech do after that you ask? She went and gave another customer that walked in a pedicure for the next 30 minutes. When she finally got back to the nails shown here, the tech proceeded to slice up the 13 year old's fingers with the rotary file. Not only did she slice up her fingers, she denied doing it and said, "it doesn't hurt, there's no blood, you're just afraid of the file." The tech would also laugh it off every time she would wince in pain. Well, eventually there was blood from multiple cuts that were finally visible enough for them to put neosporin on them. This girl has been getting acrylics regularly for over a year. She's certainly not afraid of a file. What she's afraid of is a tech who wields a file like a butcher knife. I'm not sure which nail tech worked these nails tonight, but I hope she'll see this and take responsibility for the horrible experience. They finally got out of there 2 hours and 20 minutes later. read more

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Just moved to the area and thought I'd give this nail spa a try despite reviews. Well the reviews are accurate. Do not go here!! It was dirty (seat cushions needed to be wiped off, place needed to be swept) and the poorest service I've had in a long time. Only one coat of polish was applied, she used the tip of her nail to clean off polish on my skin which hurt, there was no cleaning around the nail bed, she left polish on one of my toes skin, and I was cut on my toe. Will Not be back here and would not recommend it to anyone! I was a little shocked at how poorly it is run and not worth any amount of money. read more

I will not go anywhere else for my pink & white SNS! Han is amazing! My pedicures are the best value anywhere! Hot stone and paraffin wax included plus the massage! Don't look anywhere else! read more

This place has given me horrible service. I wait almost an hour and thirty minutes ever time. I want a fill in. No more than just a fill in. I get no contact with the workers and they give me weird looks. I usually get a fill in for $25 but they make me pay $35!!! I used to go there constantly but the service has gotten even worse. I have a set of acrylics on right now and got a fill in from there 4 days ago and two of them have already fallen off. It's a very hectic nail spa and if you want to be relaxed I'd choose going to a different one. read more

I am particular about a pedi and this place was great! I did the deluxe, which included a hot stone foot massage. The girl did my nail wonderfully too. I'm unsure of the mixed reviews, or if who I got there was just good? I'll plan on going back!! read more

Great experience every time I've gone! The best SNS dip manicure I've ever gotten. Always timely and very friendly technicians!

Started going to this salon a few years ago. It's clean, you get great services for the value of price. Would recommend to all. Have never had a bad service. Very friendly technicians. read more

Went in last week and got one of the worst manicures I've ever had. Also, the tech must have used a dirty tool because I ended up at the doctors office with an infection in my nail bed and a 7 day course of antibiotics. Disgusting. read more

My husband and I had an excellent experience here for pedicures this weekend. We chose this salon because it was close to our house and open on Sunday. The spa pedicure choices are endless and worth the money. Everyone that worked here was really nice and both technicians we had did a fantastic job. We would definitely go back again. read more

Awful....the people nice but did a terrible job. My nails cut too short, my toes look like garbage and unfinished. I asked them not to cut my toe nails, it was cut so short they will become ingrown. My polish was slapped on and they didn't finish over the nail tip. My finger nails are streaked ....really a crap job. Steer clear.... read more

I have wanted to like this salon really really bad for three years now as it's so close to our home so I've given it numerous chances to make for previous visits but every single time is a disappointment and now I'm finally leaving a review. During previous visits, I've had facial waxing done which took off layers of my skin. Doesn't happen at other places. I've had mainly gel manicures done here and I it never lasts longer than just a couple days before the paint begins to chip and lift. I've sometimes thought it was the particular technician but it happens regardless of the person doing the job. It's must be the brands they use and possIbly a combination of incompetence too. Today was the final straw as I didn't have much time and it seemed to be a busy Sunday so I specifically asked "how long?" Before committing to having my nails done. Woman said, "not long, you can soak while you wait". I took her word for it and they sat me down to soak my nails in acetone drenched foil wraps within 15 minutes. The woman left me sitting there soaking my nails for FORTY minutes. FORTY minutes. My finger tips were burning and at this point I needed to go and didn't want them even finishing the job so I removed the fouls myself and scraped the old polish off with my car key. No one said a thing and I walked out. Now I have sand paper nails I have to fix at home myself when I have time. Had the woman been honest and just a said "it'll be an hour", this would've gone differently. There's a new nail spa at Rea Farms I'll l be going to instead. They're honest about wait times, clean, in and out and their polish always lasts at least 2 -3 weeks like gel was designed to! read more

So many hidden charges. Shady business practices. Customer service is severely lacking and nail services are mediocre at best. With so many other options in the area, I would strongly recommend looking elsewhere for a mani/pedi. read more