Pro Rent-A-Car

Southpark Storage is where I would go first to rent a truck (Penske) or store items. They are…read morefriendly, helpful, and honest. I fully recommend them!

From the owner: Southpark Storage has been part of the Maryville community since 1989. We have recently partnered…read moreup with Penske Truck Rentals to provide our customers with the best moving experience in town!

U-Haul Neighborhood Dealer

3.0

(2 reviews)

Shitty sales service. Was told one thing and come back and it was something totally different…read more Would give em a negative if I could

Robbie was very professional, courteous & gave us very good advice. The move would have been…read moreinfinitely more challenging if I had not gotten the two dollies he recommended. When I came back another time he remembered my name! Reserve online for an even faster check out.

Penske

3.7

We've never used Penske before. I dealt with Blake McClellan, and he walked me through the entire…read moreprocess. His customer service skills were impeccable, thorough, and I'll definitely use Penske again and recommend them highly. It became quickly obvious that Blake had a rare passion for his job and customer service excellence. The cost compared to others was not only competitive but actually beat many we considered. Having 40 years of executive-level management expertise, I would have hired and promoted this young man to coach and lead my team of 900 associates and a budget of $45M, any day of the week.

To put it simply I've never used Penske before, but during a recent move their prices were too good…read moreto pass up. Unfortunately now I know why...the service is terrible. I was scheduled to pick up my truck at 10 am only to be called 20 minutes before to tell me it wouldn't be ready until noon...ok no problem. When I arrived at noon I was told the truck still wasn't there and wouldn't be for another 1-2 hours! They said they tried to call (they most certainly did not) but that they would give me $20 off on my rental. So while I sat for the next hour we decided to fill out all of my paperwork when they informed me that I did not reserve furniture covers even though my email form them showed I had. After realizing I had proof they simply informed me they didn't have any to rent to me and offered to sell me bubble wrap...gee thanks! After this hassle the truck finally arrived and I was told the truck was full of fuel and to return it as such or be charged $8 a gallon!...when I got in the truck it was no where near full and I had to go back inside and force an employee to come recheck the truck gauges to make sure I wasn't screwed even more! LONG STORY SHORT: GO SOMEWHERE ELSE. I guess you get what you pay for.

U-Haul of Farragut

2.8

(16 reviews)

My complaint is against the U-Haul Ferragut store manager in Knoxville, Tennessee…read more On December 7, 2024, I arrived at about 9:40 am at the Farragut U-haul store to pick up a 10-foot truck that I reserved for 10 am. The U-haul employee at the front was trying to give me the available U-haul truck. Then the store manager intervened and refused to give me the available 10-foot truck saying that my truck was broken in the morning on the same day and the available truck would be given to the next customer at noon. First, the manager failed to work on the commonsense rule-of-thumb business ethics: first-come, first-get. More importantly, she conducted a favoritism on the next customer (noon reservation) over me for whatever reason may be - not excluding the possibility based on race, color, or national origin. I was tossed then to the Alcoa store 15 miles farther away to get a 10-foot truck at last. This significantly delayed my moving schedule, not to mention the unnecessary cost for the mileage for the additional 30 miles round trip plus gas cost. This frustrating experience made me brood over my ruined feeling all day. I strongly feel that I was unfairly treated by the manager who should be fired from U-Haul if this event is turned out to be grounded on her subtle aggression or discrimination on me. I will be happy to receive a U-haul's follow up response to my complaint against the manager of the U-Haul in Farragut.

Great service, fast and easy. Return the truck a day early and got reimbursed for that other day…read more Owners are very helpful

Thrifty Car Rental

3.5

(215 reviews)

Friendly and accurate service. Answered all questions and concerns. Both check out and check in…read morewent extremely well. Could not have been better

We had a really bad trip to Knoxville (stuck in Dallas overnight with American Airlines). The car…read morewas reserved in my name as the driver, but we had to pay with my husband's card (he does not have a driver's license due to medical reasons). They were extremely helpful, understanding and efficient. Then when we returned the car, my granddaughter's phone fell between the seats and she didn't know. I went back, they let me get in the car and get it. They are AWESOME!

321 Storage

(5 reviews)

Mark with 321 storage was unbelievable. We were in a bind. Our truck broke down and was in the shop…read morefor repairs and desperately needed a place to temporarily store our fifth wheel camper. Mark offered me a short term reduced price. Not only that, Mark was kind enough to not only warn me of cold temperatures coming but also turned my camper heat on to prevent plumbing issues. Not only that he also filled my near empty propane tank!!!! Unbelievable. So kind and considerate. Highly appreciated!

Mark is amazing. Super helpful through the entire process. I will definitely recommend this place…read moreto everyone. Easy to talk to and really understanding. Will use again for all my storage needs!

Westside Storage

We were so pleased with absolutely everything about Westside Storage. First of all, the please is…read moreimmaculately spotless! The units are perfectly maintained inside and out. From the office to the storage units, everything looks freshly painted including the numbers on the units themselves. Sometimes there are some facilities with faded or peeling numbers, not here. The lock system is superb and the automatic gates are flawless. A great big thank you to Donna who facilitated everything with grace, skill, and courtesy! She didn't even charge us extra when we needed to extend a few days. Don't even look elsewhere for one second!

My experience could not have been better. Ultra friendly service, extremely clean facilities and…read moreconvenient to me. I got caught between selling a house and moving to a new one, and Westside Storage was the perfect gap-filler for me. I don't know how you could ask for a better storage facility. Pricing was fair and accurate, as well. 5+ STARS!!! Gary Hamby

Extra Space Storage

Nice easy experience with Chris who helped answer all our questions and explained all of our…read moreoptions while using the storage unit.

Very friendly staff, extremely clean and well maintained facility, and the locks are very secure…read moreand theft-proof. Better rates than many facilities that are not as nice. Excellent business!

Extra Space Storage

(2 reviews)

5 stars, all day long. Convenient location, climate controlled, secure, and very clean. Manager…read moreTom is great to work with, friendly, great customer service. A real person! This is a great facility.

Extra Space Storage was super easy to work with! Great price for what we needed. We only needed to…read morestore items for 2 1/2 months, so they prorated our time as long as we let them know a few days in advance when we'd be moving out. Only had to leave the door open when we left. Didn't even need to drop keys off. Very nice and clean facility as well!

iStorage Self Storage

Renee is top notch. She always goes above and beyond to help me have a great experience.read more

New Midland Self Storage

Great customer service. Well maintained…read more Safety measures. Fair rates. Climate controlled Forklift assistance Multiple entryways The staff will help you if you get lost inside. (So I've heard).

From the owner: New Midland Self Storage is a new concept in affordable climate-controlled mini storage for both…read morehousehold and commercial storage needs. We serve all of Blount and Knox Counties and are conveniently located to Maryville, Alcoa, Louisville, and Friendsville, TN. You may also purchase all of your moving supplies from our Moving Supply Center. Our storage facility is well lit and monitored 24/7. Store with us and become part of the New Midland Family.

Hillard Self Storage

Great family owned facility! Good customer service. Really competitive pricing. Transparent in…read morecommunications. Genuinely nice people.

From the owner: Family/Veteran Owned & Managed 865-673-0095read more

Pro Rent-A-Car - carrental - Updated August 2026

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4.3

(12 reviews)

I had a great experience with Graham Motor Company! Newman made the entire process easy and…read morestress-free. His communication was great, and I never felt pressured. I highly recommend Graham Motor Company to anyone in the market for a new car.

I have purchased many cars over the years, both from dealers and private parties and I have never…read morehad a buying experience as good as my recent purchase of a nearly new 2024 Mitsubishi Outlander PHEV from Matt and Merlin. I traded in my wife's gas-powered SUV and this is the first time we have looked into a hybrid, and everyone involved at Graham were wonderful, taking time to explain operations, scheduling a convenient time to drive down to Knoxville, and essentially having the whole transaction agreed to over the phone so by far the easiest delivery I have ever had. I highly recommend this dealer, even if you're not in the market for a cool Corvette, which is their specialty!

Southland Car & Jeep Rentals

3.7

(19 reviews)

Love this jeep rental company. Margaret was awesome!! She is the mom! Family owned. Great prices…read moreand easy to go topless. LOL. Would rent from them again. Got to keep the Jeep for 24 hours. Can't wait to come back to the mountains and rent another jeep. Go topless!

I just called to ask some questions. The man who answered was so rude!! I went somewhere else…read more Then I came on here and I see so many other reviews that say the same thing. RUDE MAN!! I DONT DO BUSINESS WITH RUDE PEOPLE.

Rusty Wallace Nissan

3.3

(28 reviews)

The salesman was mark he's a Ukrainian dude, I felt like he was trying to relate and definitely…read moregain a connection, it felt like just hanging out with a friend 10/10 service gave honest opinions. And Seth the finance management went above and beyond I've seen anyone go at a dealership, he went out of his way and work he had to talk and joke and find connections, as well as finding me a car that I liked ( which i am more picky than anyone needs to be), after finding me the car he did everything he could to make sure I was satisfied and happy with my purchase including giving me advice money wise and what he would do. I would recommend mark and Seth to anyone looking for a car ever, will take great care of you and make sure your happy with what your paying for!!!!

Kenny Cristillo is the man you wanna see if your looking for a new vehicle. He is honest and shoots…read moreit straight. Wife and I went in just to LOOK!! Well after the no nonsense and making a connection with us we bought not one but two new vehicles.

Thorpe Automotive

3.0

(6 reviews)

I have purchased 3 vehicles from Thorpe Automotive and from the 1st Time I went there their staff…read morewelcomed my wife and I with honest care listening to what our wants and needs were and finding a vehicle that fit our budget ( We didn't have perfect credit ) They said no problem and made it work The second time because our payments were made on time the got me a better interest rate and a nicer care and my payment didn't go up but very little by the 3rd vehicle this one for our daughter our credit was good at I was able to go to the credit union Not only did they help me get cars the built my credit in the process Thanks Frank Radics and Thorpe Automotive for all you have done for my family. ( Five star dealership )

I purchased my new used vehicle from Thorpe Automotive last month. I was greeted immediately by…read moreFrank, my Salesman, when I arrived. Frank listened to what my needs were and showed me several choices that would work. I settled on the perfect car and financing was simple. If you want to have a great buying experience, check them out! Super friendly and great customer service.

Mazda of Knoxville

3.2

(38 reviews)

It was easy to browse without high pressure. Sometimes I enjoy just looking around the lot without…read morehaving to engage in a long conversation and waste my time or a sales persons'. It was clean and well kept and the people I did bump into were friendly and not too intrusive. This lot is like so many in that it's easy to drive around some parts but there are several dead ends when they have a full inventory. That makes it frustrating to drive through and get stuck or have to back up several hundred feet.

Made an appointment to drive a Miata. It is a 3 hour round trip and when we arrived there was no…read morecar. I asked to see the manager and he and the salesmen on the floor began name calling It was like being in grade school and it turns out he was not really the manager. There are other Yelp reviews of others have this same issue. There is a reason car salesmen have the rep they to and Harper verifies it.

Twin City Hyundai

3.4

(16 reviews)

I was hired as a vendor for this dealership to do transportation for them back in September 2025…read more We moved the vehicle quickly for them with no damage and did a great job. We we're told explicitly to email the invoice to Dalton, the General Manager, to get paid. Unfortunately, they ghosted us after the vehicle was delivered. Over the past 8 months I have left several messages, sent emails, and tried to do everything possible to get paid for the work we did but I can't even get a call back. I hate that I have to write this review - I was even hoping we could do more business together. Life is hard enough right now without getting ripped off for doing honest work. I would not recommend buying from a dealership who handles business this way. If they did this to us, imagine what they will do when you buy from them.

As we drove in our new Sonata on a road trip we ran over a blown truck tire Causing the…read moreundercarriage to break loose we called another dealer in the area who said they could do nothing to help! Hung up and called Twin City Hyundai and they said bring it in! Helped us deal with Insurance offered a pleasant place to sit and refreshments gave us the number of a close rental car area as we were planning to drive to Asheville and they could not give us a loaner for out of state. Took our car in did a diagnostics made sure there was no damage and called the next morning to let us know the car would be ready in only a few hours! Excellent service very curtious kept us informed just so thankful!

Lexus of Knoxville

3.8

(30 reviews)

I worked with Colton as my sales man and he was so amazing and helpful! Never pushy and put me in…read morethe perfect car for me! Mike with finance made the process so easy and explain everything perfectly to me, and over above and beyond for me to be in the vehicle I wanted. HIGHLY recommend Lexus of Knox.

We would like to thank Lexus of Knoxville for their time, patience and great service in helping us…read morewith the purchase of our 3rd Lexus!! No need to shop elsewhere .. Lexus is my fav Thank you Brian and Charlie for all your time and caring enough to actually find and show us our dream car.. color.. size complete in every way. It's gorgeous inside and out and the ride is the most comfortable car yet! Micheal thank you for finance and guidance in a few add ons to help us keep Miss Lexie at her best!! This group here in Knoxville from the show room to the coffee/tea/cocoa and goodies gave us such a great opportunity to take our time and check out all the options... the selections are amazing!! Lexus is eye candy for sure and the cars performance is tops. Thank you all!! The warmth and service is wonderful and truly appreciated. Anyone looking to buy.. this needs to be a choice on your venue.. thank you LEXUS

Dunfee’s Auto Rentals