We made an appointment online for an appointment at 2:15 pm on a Saturday. We got there a little…read moreearly and they were packed. Ethan was our sales associate and he was amazing. He unfortunately told us that even though we had an appointment, he would do our best to have us out by 5 PM. We did not bring another vehicle to go anywhere else so there was a few places around there to eat and so we went there. Next thing I know at 2:30 pm I'm getting a text that my car was ready. Beautiful tires, and great service. Ethan was the best!

You might find yourself waiting a bit for the next available rep--but stick with it. There's a…read morereason for that. They take their time with each customer and treat people the way you'd expect--with respect and attention. I stopped in yesterday to set up an appointment. I could've called, but I was already in the area and figured I'd just walk in. Ended up waiting about 10 minutes before being helped--not ideal, but understandable once you see how thorough they are with each customer. Once I got to the counter, things moved smoothly. I was given several time options and booked an 8:15 AM slot. Their automated system kicked in right away with a confirmation text, followed by another message the next morning with an "I'm on my way" link. When I arrived, I checked in through the text--super easy. From there, the whole process was seamless. I even received a notification when my car was ready. The rotation and balance were free since I purchased the tires last year--always a plus. I also had them replace my wipers while I was there since they were due. Overall, I'm very satisfied with how everything was handled. Yes, there might be a short wait upfront, but it's because they're focused on taking care of each customer properly. Hard to complain about that.

Was my first experience with Discount tire. Christian, the…read morecounter man was great. The tech was to check my tire sensors and I had them check them after the tires were mounted and he discovered one tps sensor was bad... so am here for another hour... Honest mistake...but...I need to be somewhere and I hope he rebalances the tire after he installs the new sensor...

I try to use this location but it's work quality and scheduling are failed. THey told me they put…read more35 lbs in my tires but all show 31 or 32 as they did when I brought it in for rotation. I set an appt and even got there early but of course they didn't get to it when promised. They do they business but in future will use another location.

Devon & this Team were AMAZING this morning! They took great care of everyone that was there right…read moreat 8AM; I was taken care of & done & on my way to work by 8:45!!! Great service, super friendly all the way around. I will be back!

Really like Discount Tires and have always received great service. Today I made an appointment to…read morebuy new tires. Paid told it would be about 45 minutes. An hour and half later checked. Was not able to get alignment. It seems making appointment does no good. Its first come first serve, which is fine but don't let one think making an appointment speeds service. Thanks. Will be coming back for alignment but will not be making an appointment!!

Awful. Don't trust your car with these thieves. I asked for new shocks and a tie rod replacement…read more They kept my car for EIGHT WEEKS, didn't bother to replace the tie rod, and put used parts in my car.....then charged me $1,200!!!! They'll try to trick you into financing with this cheap, scheming company called Acima, which basically lets them charge you 4x what the work should actually cost.

Thieves. They put used shocks on my car after keeping it for six weeks....and didn't bother to fix…read morethe other issues I asked them to fix (tie rod, etc...). They'll try to sell you on Acima Finance...DON'T do it. It's a scheme targeting poor people.

I came in here to get a couple of new tires, and the employee told me that I could use an…read moreadjustment on my alignment. I had a feeling I needed one done, but they helped to reassure me that the alignment would correct anywhere and tear on my new tires. They were able to perform the task in a quick man. Employees were very polite and the store was kept very clean! I would definitely be back here to get my tires worked on again.

Excellent Discount Tire location that offers great tire replacement services at good prices. Great…read morefor tire replacements for flat tires. High-quality tires available as well, and helpful staff. Highly recommended!

Beware! Management is lacking from top down starting with Sam the owner. Time management is…read morelacking, customer the service is non existent. They have no system, stand there forever, keep making excuses why they have your car longer than they should-quoted 3 months kept 8! Get the car back glass still all in it, half ass job, back tail light still not working correctly, tint inside was pink instead of matching rest of car, door still unaligned and clips broken inside and pieces still falling off car. They say bring back and they will fix but can't even seem to find anyone or they are always backed up. ZERO INTEGRITY! Find another place to take my car or waste your time and money AND PATIENCE!! Oh and check your pricing-they triple the quote if your insurance is paying. Dishonest.

They have had my car since the beginning of January 2024. It is now the middle of July 2024 and I…read morestill do not have my car. They have actively been working on it since January and it is still tore apart and not completed. I am supposed to be having my engine rebuilt, but they blocked my number so now I cannot contact them. I have no idea what the status of my car is still to this day. All I know is that they have it and I have no way of contacting them since they blocked me. The only person that I can contact them through is my dad's phone. My name is on the title of the car so I do have ownership of the car. Every time my dad calls, they say that they are short handed and they tell him every week that it'll be done the next week... The next week comes and it is still not done. We have been regular customers with them for almost 2 years now so you would think that they would Approach this a lot better. Definitely do not leave your car here unless you have another car to drive for at least six months to a year.