Had to get 1 of those pestie locking nuts off after the last place lost the key. Was able to get of…read morethe 4 off but struggled with the 4th. Went in and saw the guys in Provo... Was only there like 10 mins, they got the locking nut off and replaced with a nut I had... PS, if you need to see them to get your locking nuts off, they only charge like $10 a tire.. hell cheaper than other places that quoted me ..starting at $25 to $180 a tire. Def got a future customer in me.

My daughter was in the middle of finals and projects when she discovered she had a flat tire. We…read morehad it towed to Discount Tire and it was changed in under an hour. Thanks Quinn and staff!

Great service here! Bronson helped me out loads. They also have a great deal going with the Healthy…read moreCar Special that saved me at least $70 vs going to other service stations. I highly recommend going here

If you want to wait over two hours for an oil change come here! Doesn't matter the time of day,…read morethey've got you!! Long waits are the name of the game, nothing express about this service ^_- I'm going to refer all of my enemies here

I'm so sad to have moved too far from Clegg…read more I have taken four different cars to Clegg over 6 years for a whole menagerie of reasons. They are always honest about their pricing, even when it is higher than other garages in the area. They have explained to me why they would charge what they do, and if I can't afford that, where to go for cheaper service. Because of their honesty on that front, I trust their judgment and pay them more. So heads up, service may cost more here, but I felt like they were honest with why.

5-star service! Quick, reliable customer service. My steering fluid needed to be filled up, and…read morethe Clegg team took care of my car!

So made an appointment yesterday to get my tire changed because after sitting there for two hours…read moreand then finding out that they didn't actually have my tires in stock told me oh yeah we'll go ahead and order these tires and have them in tomorrow. Bring back the car in the next day stand in line for an hour why three or four workers play on a computer acting like they're working. Finally, just left went to big O

Customer service here is terrible…read more From the moment I walked in, I wasn't greeted and was immediately spoken to rudely. I explained exactly what I needed and even mentioned I've worked in the tire industry for 2 years, yet I was still questioned and pressured on my own specifications. I waited over an hour for a simple flat tire replacement. During that time, I asked an employee to grab something from my car he "forgot," and I had to ask again later as there were multiple times he wasn't even busy. After all that waiting, they finally brought my car in, only to refuse service due to a stripped lug nut, That part is understandable. What's not understandable is them trying to pressure me into still buying the tire even after refusing to install it and wasting my time. When I pushed to cancel everything, the "manager" told me he could technically still charge me for installation since the tire was already on the rim, and that I'd have to pay for installation even if I didn't get the tire but he was going to "let it slide." That's not how you handle customers. To top it off, when I went outside to get my car, that same "manager" came up holding a broken plastic piece from my door handle and said, "sorry, I broke it can you take it out for me." No accountability, no real apology. At that point, it felt like the situation was handled out of ego, and frustration rather than professionalism, especially after I pushed back on being charged, not surprised. If customer service matters at all, this damage should be addressed and paid for. I won't be coming back.

Recently, I had an issue with my car window, and also needed an oil change. The mechanics working…read moreon things made a mistake with the window, and when I confronted the owner about it, he was super committed to making it right and the experience I had working with their staff was incredible. They made it right! I took my car here for over 4 years up until I left to move out of state, and after doing over 15+ oil changes on 2 different cars, I can tell you these guys are the real deal. They know their stuff and they have so many services all in one spot (tires, brakes, oil change, emissions, registration, mechanic work, diagnostics). I honestly don't know why any people in Utah would go anywhere else unless it's because these guys happen to be full or something haha. Great experiences for a long period of time with them.

Just know that I had to have my alternator replaced twice in a year because these guys did so bad…read morethe first time. The owner refused to honor the warranty because it was two days over a year. They had also forgot to put my skid plate back on and they accused me of already having a warranty job done due to poor organization. The other shop I went to said they messed a whole bunch of things up. I have been telling everyone I know not to come here and the general consensus is that these guys are incompetent scam artists. Don't let the positive reviews fool you. Most are from the old ownership.

Back in 2003, I was a poor college student driving a 1988 Audi Model 80 Quattro 2.5L 5 cylinder…read moresedan. Things were starting to wear out on it, but buying a newer car was not within the budget. At one point I could no longer unlock the Driver's side door from the outside or inside as the long metal arm between the locking peg and the lock itself broke off. No one made or sold that part anymore. I thought I'd have to finish my last year without a car, and then my first couple paychecks after that trying to get a newer one. The mechanics at Mitchell machined a new part and then installed it for about $20. The car saw me through commissioned officer training in the Air Force, and my young family to our first duty station on the East Coast. I'll always be grateful to Mitchell's for going beyond expectations, and at the same time being super understanding of where I was in my life, how needed the car was, and how limited of a budget I had.

Chad was very straightforward and honest and was making sure I stayed updated the whole time during…read morethe repair. Auto mechanics get a bad rap for a lack of transparency and arbitrary charges, but this shop proves every negative stereotype wrong. They have fair prices and are customer centered. My new exclusive auto repair guys as long as I live in Provo. Thanks Chad.

Fast and friendly service they took care of me right away and offered free popcorn and some tv…read moreentertainment while waiting for my vehicle to finish

I used to love this location, and loved bringing my car here because I trusted the workers, but the…read morelast couple of visits they've been EXTREMELY rough with my car. They don't care about causing any damage to your car and they especially won't inform you when they cause the damage. Took my car in to get a pre-roadtrip check about a month ago, and one of the mechanics snapped my hood cable so my hood is now unable to get open and it will cost between $200-$400 for me to get repaired. Of course, no one informed me that this occurred, so I had no clue my hood was broken until I tried to pop my hood open myself a few days later. My hood was functioning properly before I took it in, yet they declined that they caused damage and refuse to repair it so that's great for me! Went back to get my tires replaced a couple weeks later (don't know why I went back... that was my first mistake), and suddenly the trim on my car around my back tire is starting to come off. It's an easy fix, but it's just upsetting to see the damage they cause and don't inform me of, or even try to fix. Very disappointed. I never write bad reviews, but hopefully this will be helpful to others. You can tell they rush the job, aren't gentle with your car, and clearly couldn't care less about their customers. I would literally steer clear of this Provo location.

They are the best. Miguel made sure I loved the result! They know what they are doing for sure!!read more

they have a wide selection of used tires for a great value! Miguel was super patient and kind!! I…read morereally appreciated it!!

these guys are the best!! took care of me quick and got everything done well! i had no idea what i…read morewas doing walking in and they didn't use it as an opportunity to oversell me. honest good guys over here!! will definitely be back!! they are so friendly too. and the price was unbelievable!!

Honest guys, quick and high quality work! Won't try to oversell you stuff you don't need…read more Definitely recommend.

There were two cars ahead of me but as soon as I pulled up and was greeted, I was able to pull in…read moreand get help. John was nice and professional. Didn't push or try and up-sale me on extra add ons. He helped me get the best discount and other guys working on the car did great. I went for the convenience and quick service. Took two cars and obviously I wanted it to be cheaper but was willing to pay to save time. It's tucked back down the street but easy to find.

Today the hubby, Ralph, and I went for an oil change. We love our sweet honda, which I named…read moreRhonda, after our first dog. Tyler was such a charming gentleman, helping Rhonda stay golden. Special thanks to the other young man, John who was quick and got our car all fixed up. We will be returning. Thank you for the premium service.