Seem to be a lot of 5 star reviews.....if you can get them. I made an appointment for an estimate…read morefor 2 new furnaces & 2 air conditioners. I'm rather close to the Skokie office. They no showed for the appointment. Called later on & apologized and asked to reschedule. Sure. Will came out & seemed competent. Said he'd be in touch with an estimate. It's been 2 MONTHS now. Crickets. Another company took the job & work was fabulous. This company is way too disorganized unfortunately.

Our furnace was having issues on a cold Saturday morning . Will, and his stellar team at TRG…read morejumped into action and helped solve the problem. Victor was able to quickly diagnose what was going wrong with our furnace, and he fixed the furnace within 15 minutes. He is phenomenal! My wife and I highly recommend TRG

We had a great experience with Elite HVAC replacing our A/C system. They were knowledgeable,…read morehonest, and realistic about the limitations of our older building. Instead of pushing the most expensive option, they recommended a cost-effective solution that made sense for our situation. The work was completed quickly, the installation looks great, and they left everything impressively clean when they were done. Communication was smooth throughout the process, and we felt confident in their recommendations. We're very happy with the results and would definitely hire Elite HVAC again. Highly recommend!

I just had Elite back out to service/tune up my AC unit for annual maintenance (though admittedly I…read morehaven't had it done since they installed my unit in July 2022, so it was overdue). Other companies were a bit cheaper with coupons, but Elite had a $99 special and I wanted to go with them, since they installed the unit. The first time the technician (Steve) came out, he wasn't able to do anything due to my building's roof drain being clogged and the roof was basically flooded. He sent me a video so I was able to send it to our maintenance people and have them come fix that issue. After the roof was no longer a swimming pool, Steve came back out a week later and presumably did everything that was needed -- all seems to be working well, and he answered a couple of my questions and gave me an estimate for an ambient kit in case I want to run the unit when it's below 60 degrees outside (my condo gets really hot and retains heat). Overall, great customer service, super nice people. I'll continue to use them for my AC needs.

I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot…read moreon! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.

Karl was professional, very thorough in his evaluation and clear and concise in sharing his…read morefindings. Shavitz has always been reliable and efficient.

Shavitz is one of the best HVAC companies in Chicago, and I have used many in my 44 years in the…read morecity. I selected them from several quotes to install a completely new HVAC system 3 years ago, not based on price but because of the time they took to analyze our needs, listen to our concerns, and price a system that fit our house, our budget, and our installation space. Today we had a maintenance visit from Karol D. He was thorough, careful, and (as with all service people from Shavitz) took the time to explain everything he did. I've recommended Shavitz to friends, and will continue to do so.

We had an issue with an AC condenser outside. We were able to get an appointment for the next day…read more Communication was great and booking process was simple. Alexis arrived right at the front of the time window we were given and provided great and quick service. Problem solved. Alexis was kind and helpful and he took the time to explain the problem clearly. I've been using AVH for over 10 years and will continue to do so.

Avoid American Vintage and always get a second opinion before approving expensive repairs…read more I called American Vintage because my HVAC unit stopped working. Their technician came out and diagnosed the issue as a failed control panel and blower motor. I was quoted approximately $1,800 in labor if I signed up for their Home Service Plan, or around $2,500 in labor if I declined. The parts were still under warranty, but their value was roughly $2,100. What didn't make sense to me was that my HVAC system is only three years old, yet I was being told that two major components had failed at the same time. Something felt off, so I decided to call Spacepak directly with my dad who's a tech but not a certified Spacepak tech. Spacepak confirmed it's very unlikely that both components would go out at the same time and we narrowed it down to two things, the control panel or thermistor. I hired a second company who spent time troubleshooting the system instead of immediately recommending major component replacements. Their diagnosis? A faulty SpacePak thermistor--a part that costs about $110 and was covered under warranty. Once that part was identified, the problem was resolved. There was no need to replace the blower motor or control panel. Had I trusted American Vintage's diagnosis, I could have ended up authorizing thousands of dollars in unnecessary repairs and labor charges. On top of that, when my wife started asking questions to Edwar Rivera, service project manager, he was rude, standoffish, and began questioning my wife by telling her to look at her calendar to recall the maintenance service from the years prior and basically blamed that for the reason those two parts failing. The questionable diagnosis was concerning, but the way my wife was treated was equally disappointing. If professionalism and respect matter to you, I would strongly recommend hiring another company. Based on my experience, I have serious concerns about the accuracy of their diagnosis and repair recommendations. I would strongly encourage anyone receiving a costly repair estimate from American Vintage to get a second opinion before spending thousands of dollars. Doing so saved me a significant amount of money

I had worked with Chris and the team a few months ago and had a positive experience, so I reached…read moreout to them for maintenance on my AC. Turns out the whole thing had to be replaced. Naim(?) was super patient and kind with me as I asked a ton of questions to understand the situation - he had the same amount of patience when he came out to assess my broken furnace too! Damir and team who came out to replace my AC were super kind as well, doing the job efficiently and even offered to help move my stuff back into the hallway after they were done. Something that stood out to me about this process was the customer service - throughout the process, Mike kept me updated on scheduling, and the whole team overall were great to work with. I'm glad I found a reliable team for my HVAC needs moving forward!

Tried to get a quote for installation work and became nonresponsive even after I followed up three…read moreseparate times. Never ended up with a quote. Try other HVAC companies that are more responsive to customer inquiries.

I met Boris when he was working on the property next door. Turns out he had installed the Space Pak…read morein my 120 yr old farmhouse a year prior to when I purchased the property. Fast forward a year later when there was a sudden gas leak coming from the 30 year old boiler. After 2 contractors came out from my home warranty company and couldn't address the issue or the leak.... I called Boris. He was able to locate the issues within the boiler and installed essentially all new components in the unit at a fair price. It's now running like new, just in time for the chilly fall weather to hit. I would highly recommend Next Step, they are honest, reliable and get the job done quickly.

Boris was AMAZING! I know nothing about our heating system in our old house and he talked me…read morethrough the scare of being without heat unexpectedly on a bitterly cold night. He was fast, efficient, and empathetic for a clueless new homeowner. He also texted later to follow up and make sure things were still working well. Can I give 10 stars?! Highly recommend!

A couple of months ago, I moved to a new house. Since I hadn't been happy with my previous HVAC…read morecompany, I thought it was the perfect time to find a new one. So, of course, I turned to Yelp! That's how I found Hero Air. I called to schedule an AC tune-up and asked if they could come on Memorial Day since I had the day off from work. The person I spoke with thought they would be working that day, so he scheduled the appointment. The next day, Vladi called to apologize and explained that they had decided to reserve Monday for emergency calls only. I completely understood and asked if I could have a late afternoon appointment on a different day, since I'm a teacher and prefer not to miss school. He was very accommodating and scheduled me for the upcoming Wednesday between 4 and 6 p.m. Communication throughout the process was excellent, with both email and text updates. Luis arrived early and patiently waited for me to get home. He was a true professional, and I really appreciated his work ethic. He showed me how to change the filter and explained why I wasn't getting good airflow in my bedroom. Another thing I like about this company is that they don't try to sell you annual maintenance plans--in fact, they don't even offer them. They simply come when they're needed. The pricing is fair and reasonable. I highly recommend Hero Air and look forward to working with them again in the future.

Vlad at Hero Air came out in a timely manner to service our AC that was not cooling properly. He…read morewas professional, knowledgeable and shared projected costs up front so there would not be any surprises. I highly recommend Hero Air for your HVAC repair needs!

My heat gave out on what turned out to be the coldest morning of the year so far--not exactly ideal…read moretiming. I called iTemp in a bit of a panic, and Jimmy arrived within 30 minutes. He quickly figured out the issue, sourced a replacement part (covered under warranty), and had everything up and running in under an hour. The whole experience was impressively fast, the service was excellent, and the price was more than fair. I'd absolutely recommend iTemp!

Jimmy's service was straightforward, honest, down-to-earth, and highly communicative. Answered all…read moreof my questions and gave me helpful tips for taking care of the furnace. Exactly what I was looking for. Absolutely recommended!

Vinnie and Preferred Comfort are great. Thorough, honest and knowledgeable…read more Unfortunately I did not know about Preferred Comfort previously as I got completely screwed by ABC to the tune of $2200 as I had to go out of town therefore had to let them get my heat back on. When I got back from my trip I called Preferred Comfort and he cleaned and assessed both of my furnaces and water heater and gave a clear explanation of the status and recommend actions. Preferred Comfort will be my choice for HVAC from now on. Buyer beware if you call ABC!

Vini and his team provided great service for us including installing a new AC unit. Their prices…read morewere very reasonable compared with competing quotes.