This is absolutely the worst experience I have ever had with a service company o. I made an appointment with Danny ON Thursday 1/07/2021to come out on Monday 1/11/2021 between 8 am & 9am I called him to find out his Eta and he stated his machine was in the shop . I said ok then he stated that he would be here as soon as he gets it out , go figure called him THREE HOURS later and he said he was at another job . Huh are you serious he said he could come out my way when he was done, go figure I said lets just do it tomorrow he said ok . Now comes today 1/12/2021 i called him at 7:58 am he said he is stock in traffic he stated once again he's on his way it's now 9am NO SHOW . So I text him and this is his REPLY when I said I'll find another company , VERY UNPROFESSIONAL .Danny, who I think is the owner and service person, NEVER SHOWED UP. He never showed up and KEPT TEXTING ALL KIND OF UNPROFESSIONAL MESSAGES . NEVER AGAIN read more

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No response said he was coming within the hour. He just never showed up or even called with some excuse. Not very reliable. read more

I rarely take the time to write reviews, but this company has now set up two separate times to fix our heat and blown us off both times, despite knowing we have a newborn in a condo with heat not working properly. Very frustrated after going out of my way to be back in my condo with my baby (we had to leave during the extreme cold) and after following up several times over the course of a week and a half to be "stood up" twice. Writing this to save others the time that we wasted trying to work with this company after being recommended them by our HOA. read more

Yesterday early morning (6/7am), I called looking to get help the troubleshooting an issue I was experiencing with my furnace. Thinking I would get an answering service or have to wait for a call back, Danny picked up the call and after a quick conversation scheduled a same day appointment to assess the issue first hand. Overall experience was great, Danny provided full explanation on what type of equipment my condo has. He clearly understood how old my equipment was and quickly identified areas that needed attention and suggested appropriate fixes in addition to diagnosing my emergency issue - bad blower. Never once did Danny try to up-sale me on items I did not need. Even up to the very end of the appointment, after completing testing checks we found an issue with low amounts of cold air return to furnace, it was due to not many return air vents throughout the condo unit. To solve for this issue, Danny quickly opened up an additional hole to help insure the furnace continued to work at optimal performance in the future. I recommend anyone needing HVAC services to give this local trustworthy company a call for assistance, tell Danny I sent you! read more

I reach out to so many HVAC company in the Chicagoland area. Danny was the first one to give me a call back. He was very responsive, flexible, and prompt. He was available to service/cleaned my furnace within 48 hours. He was very knowledgeable and professional of what he was doing. I would recommend Danny and comfort 365 heating to my friends and family. read more

Great job done by Danny, got his number from a friend for my air duct cleaning, very reasonable prices and the service is even better, very knowledgeable, will always recommend to friends and family. The appointment process was painless and they work on the weekends so it's convenient for people that work during the weekdays and can't take a day off to get this done. read more

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Danny replaced a 40gal water heater for a good price and quick. Only problem is he didn't install the PVC relief pipe, so when the village of Palatine did a rental inspection they asked for this companies insurance and bond forms, along with letter of intent on the job. All of which Danny never got to me after weeks of asking. If he did the job right, the village wouldn't have noticed and things would be fine right now and I'd not owe hundreds of dollars in fines. read more

We have had great experiences with Comfort 365. Danny serviced our furnace and always has done a good job explaining issues and resolving problems at a fair price. Our furnace finally wore out just recently as the snow started to fall. Danny quickly scoped out a new furnace that was better sized for our home and at a lower cost He worked late into the evening to make sure it was working so we didn't have to endure the cold. I highly recommend Comfort 365! read more

This is absolutely the worst experience I have ever had with a service company of this type. I made an appointment with Danny for Tuesday at 9. Danny, who I think is the owner and service person, showed up a 1/2 hour late. But then said he needed two people to do the job so we rescheduled for Thursday 9:00 am. At 9:40 he was not there so I called him and he said he was just leaving the office and would be there in a 1/2 hour. He never showed up and failed to return repeated calls or respond to three voicemails I left him.. read more

Our water heater stopped working, so we put in a call to Comfort 365 based upon other positive Yelp ratings. Danny answered on my first call and came out later that day to check out the issue. Due to the high cost of parts and the age of our unit (12 years), we decided to replace the unit. On the next day, Danny came out to replace the water heater. It was a challenging job due to the quality of our previous heater and the tight space, but he completed the job that day. When the job took him past regular working hours, he made sure to stay and finish the job so we could have hot water that evening. We will be using Danny and Comfort 365 for our other heating/cooling needs and have already referred him to others in our building. read more

Furnace was acting weird. Gave these guys a call and they were able to swing by a couple hours later. Furnace is now clean and working as it should. Very easy and professional experience. read more

Prompt, clean and excellent service. It was a pleasure doing business with Comfort 365. My neighbor had used them last summer and referred them to me. Other HVAC contractors told her that she needed a new AC unit, Danny came out at 11 PM and was straightforward and honest with her. He said the unit was repairable which ended up saving her thousands of dollars. I recently used Comfort 365 for duct cleaning and HVAC maintenance, they were timely, communicative and excellent, I highly recommend them! read more

I called this business based on the good Yelp reviews & am pleased to report the reviews are all true. I needed to have a furnace and AC serviced quickly for a real estate closing. Danny fit me in on the date and time I requested and he could not have been more pleasant. He did a furnace and ac tune up and replaced a part on the AC very quickly and at a very reasonable rate. He also provided a detailed invoice I could give the home buyer to show what was done. Danny was thorough, knowledgeable and polite. I would definitely use again and would recommend to others. read more

Danny and Johnny did an amazing job. We recently had a ton of work done on the house and they came in and cleaned out the ducts and furnace. I couldn't believe how much construction dust built up. He also cleaned out the vent to my dryer. He found a nest in there and really saved my house on that one. They're very good at what they do and I will definitely use them again. read more

We are more than pleased with the service we received from this company. Danny did a great job from the moment we called him about our broken furnace to him arriving on time and completing the job in a timely manner. Highly recommend this company for all your heating and cooling needs. read more

This is by far one of the best experiences I've had in a long time regarding heating and cooling. Danny was the gentleman who assisted me, quoted me, and handled everything in a timely manner. I thank him for his response time, as I was without heat a week ago when the weather changed. Thanks again, highly recommended!! read more

I had an excellent experience with Danny of Comfort 365 and would certainly recommend him to my friends. Long story: 9 years ago, another company (Assurance Heating and Cooling) installed our new HVACs. From the beginning, one of the units (that gets seldom used) kept losing refrigerant. Despite numerous visits, Assurance was unable to find the problem. Other contractors came by, also with no luck. Finally, Danny appeared in 2018 and correctly diagnosed the problem using a hydrogen sensor, which located all leaks. He promptly followed up with equipment maker Trane and learned about their lousy warranty (they would have given us the parts but not helped us out with the repair, so that the work would cost almost as much as a new unit). While Danny is in high demand and sometimes may be a few minutes late, he is extremely competent, friendly and professional. I strongly recommend Comfort 365 and Danny to anyone with HVAC needs. read more

My saga began in early March 2018 when my thermostat began to act wacky. I entered hospital for major surgery soon after that and stayed there for five days. After coming home, the wacky thermostat seemed to stop creating heat, so I searched for a Heating company to repair (or replace) the thermostat and perform a furnace tune-up as well. Because I was not religious in getting furnace tune-ups in past years (although I always changed the filter annually) , I did not have a trusting relationship with any heating company and had to find a company on my own. During my internet search, I found (word for word) the exact same full paragraph Yelp review on a pair of different heating company web sites. That was a red flag that both heating companies paid someone to write a false and glowingly positive Yelp review. Now I was on high alert that I was entering the Land of Dishonesty. Comfort 365 Heating and Cooling Company caught my eye because of their West Rogers Park proximity, which is where I live. Comfort 365's Yelp reviews seemed a little more genuine than other heating companies, so I called them on Monday afternoon. A guy named Danny came to my house Tuesday evening and installed a new thermostat in a snap, but when he performed the furnace tune-up, he notified me that my furnace had a cracked heat exchanger which creates a carbon monoxide risk. He even showed me the crack with his camera probe, although frankly I was mostly taking his word for it, because I was not exactly sure what I was looking at, although Danny was reassuring. Danny said he had to shut my furnace down according to Chicago law, so I agreed to purchase a new furnace and bought the exact same model as the old one because I knew that I probably did extensive research on the old one and decided 13 years ago that it was a quality model. I hoped its high quality was still true in 2018, and later I found out that it was. Danny installed the furnace on Friday. It took 11 man-hours, counting two hours by one of Danny's co-workers named Jerry whom Danny called to help with a vexing problem with the pipe configuration. Danny and Jerry were both pleasant people, they charged a fair price for the furnace, seemed knowledgeable and cleaned up well after themselves at the end of the day, including complete removal of the old furnace. I intend to purchase a carbon monoxide detector based on Danny's strong urging and have Comfort 365 Heating and Cooling perform a furnace tune-up for me annually. I recommend choosing this heating company based on their competence and integrity. read more

Fantastic experience and workmanship! I will definitely use him again and refer to others. Danny was awesome in assessing and replacing my old non-functional A/C unit. He was very courteous, professional, prompt, and knowledgeable. His promptness and flexibility made it easy to schedule a repair. He fully explained everything about my system and options for repair or replacement. I could not have asked for better. Pricing was very reasonable for quality components (he will not cheap out on your install or repairs!). He answers his calls quickly and responds via text messaging equally as fast. read more

Danny did a nice job fixing an issue with our furnace. They were busy and short staffed, but he still found time to accommodate us. Would recommend Comfort 365 for any HVAC needs. read more

Danny really came through for me in a very difficult situation. He and his crew not only fixed the problem, but kept me informed at each step of the process. I don't know what we would've done without him. I HIGHLY RECOMMEND Comfort 365 and will be calling them for all my future needs! His prices were fair and he was great at explaining exactly how to fix my hot water problem in a very old building. read more

We just moved into our first place, which was a foreclosure, and getting the water and heat checked was our first priority. We knew the furnace wasn't well taken care of, But we didn't know how dirty it was until Danny came to fix it up. I found him on Yelp, and he was able to come the same day to take a look. He was able to get the furnace functioning with a lot of cleaning and a few small parts. I was honestly pretty stressed that we needed a new furnace, and very relieved when they told us we didn't. He replaced our water heater too, which was quick, clean, and a much better deal than the big box stores. As first time home buyers we didn't know what we were getting ourselves into, and I appreciate Danny's honesty and professionalism when working on our place. I definitely recommend him! read more

These guys are professional, enthusiastic, very responsive, and reasonably priced. Danny answered the phone. The next evening, Danny and his partner Jerry cleaned the main furnace in my rented 2-unit building, checked the thermostats, base boards, and the wall space heater in the 2nd unit. They suggested keeping an eye on the wall unit as it was dated and the motor seemed intermittent with its timing. Sure enough, my tenants contacted me 2 weeks later mentioning that the motor stopped rotating. Danny suggested replacing it, which I had him do the next day. My tenants met with him, so this saved me from having to go out to meet with him which would delay the install during this winter. Thus I felt him trustworthy. Two months later I called about the hot water heater in the 6-unit condo where I live with 5 other owners. All were stating that they were not getting hot water. Danny answered my call and came out that day. After review Dan ran out to a parts shop and researched the water heater we have, and thought we may be good with just replacing the starter switch. We went with this option instead of a new water heater. The cost was nominal, so we were all happy; and have had no issues! So, while we were at it, our condo association had Comfort 365 maintain our boiler which is antiquated, but works very well. A friend referred "Comfort Heating", when I asked if she had a recommendation for heating repair. She couldn't locate their information however, So I Googled the name, and looked on Yelp. "Comfort 365 Heating" had great reviews so I figured they were it. Seems several have this name, so go with the one with 365 in their name. I'll be contacting them for A/C ideas next. read more

Danny and his team were life savers. I lost my A/C during the heat wave this past weekend and tried calling at least 10 HVAC companies with no one available for weeks. Then I found Comfort 365 and Danny came out within 2 hours of my call, on a Sunday morning, 3 days before the 4th of July! Now, it wasn't just a simple refrigerant issue, our 23 year old coil had a crack and was leaking in our condo. Danny diagnosed it and was able to do a complete air system overhaul 2 days after. New A/C condenser and furnace with such short notice was incredible, especially since the condenser is on the roof and it was 90 degrees. They stayed late until the job was done and didn't rush through the installation. Truly great guys and great service! HIGHLY RECOMMEND! read more

Danny and his team were great! They were professional and reliable. We have a tiny 1950s home and our AC and furnace went out. They replaced both. And stayed until the late evening to get the job done. Great service! read more

Beware of bad service. They rather take your money than fix the issue. They never give invoices for the work done. They will try to upsell on a new furnace and charge way too much. When you don't really need a new furnace. And talk bad about their competitors. DO NOT TRUST DANNY! read more

We needed our tankless water heater replaced, so I got quotes from many companies. Luckily I found Comfort 365 on Yelp. Not only was Danny able to give me a really great price, but they went above and beyond to make sure the job was done right. This included going out to get additional needed parts, staying late to make sure it got done that day, and cleaning up after they were done. Would definitely use them again and recommend them to anyone. read more

We have used Comfort 365 in each of our houses and have been very happy with the service and professionalism of Danny. He takes the time to explain what he fixed and why. He is very knowledgeable and an honest technician. Highly recommend! read more

After contacting Comfort 365, a same day appointment was made, they called when in route, arrived on time. Their entrance was professional and showed concetn for my property, at door to home covered their work shoes with clean rubber booties before pre ceding. Two tech David and John were knowledgeable, courteous, and explained each phase of furnance cleaningup, maintenance and trouble areas. I am impressed and will use service again. read more

Danny and his team were great! They had pretty reasonable prices and during the estimate walk through and scheduling, he couldn't have been nicer. Was very flexible on getting it scheduled quickly and around our schedule. Everyone working with him was extremely friendly. They were good at explaining what was going on every step of the way. This was certainly a step up from the previous air conditioning work/service I have had in the past. read more

We were very pleased with the service that we received from Comfort 365 Heating and cooling. We scheduled an appointment to have our Ducts Cleaned, Danny and Chris were on-time and did an awesome job. Before and after pics were amazing, we are very happy with the services provided and recommend this company. read more

Danny had great communication. He was fast and professional. We purchased a house that had a very unsafe HVAC set-up. It was a complicated problem and Danny was able to fix everything - what a relief! He installed a new furnace and new ducting which means our entire house now has safe heating and cooling! He was very responsive and even when we had some troubleshooting in whole-house wiring. Danny was very communicative so we could fix it fast. Best of all, the big project that came in right on budget matching our quote - thanks, Danny! We would definitely go to Danny again for our HVAC needs. read more

Highly recommended! Danny did an amazing job and answered every question we had. Very professional and kept us informed the whole way.

Our heat went out and of course it turned into one of the coldest weekends of the year...called Comfort 365 Heating and Cooling and they SAVED us. Danny was our technician and he was AWESOME. Fixed the problem, cleaned the unit and did it all on a Saturday and made sure we had working heat when he left. Very nice, polite and well-worth every dollar we spent. Will definitely recommend him to anyone asking and will keep Comfort 365 Heating and Cooling in mind for all future issues/heating/cooling needs. read more

Danny was recommended by my neighbors. He cleaned out our very dirty dryer vents and repaired our venting. He was professional and completed the task in a timely manner. I will use this company again in the future. read more

AC unit went out on Saturday evening. Danny and Jerry were here before 9 AM the next morning (on a Sunday). He would have come on Saturday night, but we already had plans. Honest and forthright communication. Quick and friendly service. Good price. Will definitely give these guys a call for all our HVAC and hot water heater needs. read more

Simply the best! I called after noticing a strange sound coming from my furnace. Expecting to wait at least a week for an appointment Danny told me he would come out the same day and was willing to accommodate my work schedule. Not only did he come that night as he said, he was super nice and extremely thorough in explaining everything he was doing - he even tolerated me leaning over his shoulder the entire time. Lol! This company is top notch and knows exactly how to treat their customers. I have already recommended them to 2 friends! read more