Needed a tune up, did the work with out giving me a price, then told me the coil was bad and they fixed it, told me if I still had problems I would have to change the other coils as they only did 1 of 8. Truck still ran poor, brought it back so they could see if the coil or spark plus were firing correctly. They were he replaced the other 7 coils, and recharged the air conditioner which was not mentioned, when I complained he removed the charge. My wife noticed a handwritten charge on both receipts, finally figured out it said card run fee, because I used my charge card, both times the fix cost over $1200 each, then the charges for fees on credit card was $97.41 no where did it state I would be charged a fee for using a credit card, our friend who works for mac recommended him, I would not. They work on cars and fix things and charge huge prices, when I called two other mechanics I have used before, I was told the total cost for the coils and labor would be $899 minus 20% for aaa discount. Make sure IF you ever use these people you tell them not to do any of the work until you hear from them on the amount before the work is started.I'll be calling my back once this clears through and file a dispute on charges not authorized. read more

Been going to ProCar for more than 10 years (finally decided age demanded someone younger than me work on my own cars, something I'd done for 40 years since high-school autoshop and working on my cars with my dad who was a mechanic- everything from oil changes and tune ups to engine rebuilds, so I'm pretty knowledgeable.). That said, Corey has lots more experience and knowledge than I do (I tell him what I think is wrong, and half the time he suggests maybe something else, and darned if he isn't right! I'd have found it eventually after everything else I did didn't fix it). My suburban stopped running down in Utah one hot summer and had to get towed to a shop 80 miles further down the road (that night's destination, actually, lucky me..) - called Corey for a first 'second opinion' and after symptom discussion he suggested over the phone an overheated original fuel pump - never woulda thunk it, bad gas?, fuel filter?, computer?, yea.. fuel pump? Nah.. - the Utah shop replaced the fuel pump and confirmed it. I learn something new every day no matter how hard I try. My advice is that when you find a good mechanic with integrity at a reasonable price, stick with him. He's more than a mechanic, he's a trusted friend now. Even though it's not to my benefit to recommend him (hard enough getting an appointment because he's pretty busy as it is), I selfishly want him to stay in business, so yea, I highly recommend ProCar. (BTW, that 1-star rating back in 2018 was a vehicle with all the emissions stuff removed. State law at the time would not grant a waiver in that situation - the emissions equipment at least had to be present. Everyone involved came away with a 'bad attitude' about it). read more

They were so helpful with my trk. Shawn an the owner Cory point out things with my truck. What the process to fix my truck. I have appreciate there help on my truck. U help me out showing if I don't fix my truck right , I would have major problems down the road. From now on I will have my truck fix at your shop from now on. You saved me a lot of money. Thanks guys!!!!!!!! Your customer Todd read more

I took my car to Procar around Wednesday March 7th, all they were supposed to do was $150 of work so that I could get a waiver for emissions. I was promised they would begin working on Friday, and it would absolutely be done that Monday. Well Monday rolled around and I received no call, so I figured I'd give them time so i waited until the following Monday to call.. turned out they hadn't begun working on it because they were busy.. another week goes by, no call. So I called in and they claimed they recently fired a mechanic so they were playing catchup .. okay, no problem - things happen. After another promise of having the car completed, and another Monday passing by.. no word. I eventually got tired of waiting so I just picked up my car on April 19th, almost 6 weeks later.. if you are expecting quick work, go elsewhere. I was treated like I was inconveniencing them by asking for an estimate on the cars completion. I am going to find another shop who will actually treat me with respect and be true to their word. Thanks procar, for wasting 6 weeks of my time. Also, I appreciate the new large door ding to make up for my troubles. 0/10. Would absolutely not recommend this shop. read more

Corey has worked on all my cars for several years. He's a straight shooter who does good work for a fair price. I won't go anywhere else.

I had Corey at Procar take a look into my van as it had failed the emission test. He informed that the Catalytic convertor needed to be replaced and quoted me the price. When I asked whether it would be covered by insurance. He volunteered to call the dealer and find out if it would be under warranty. Saved me a couple of thousand of dollars instead of making money for himself! Thank you Very Much Corey! read more

Nobody beats the customer service or repair quality of Procar NW! NOBODY!!!! I have been jerked around every which way my whole life by mechanics, on one car went through 3 transmissions until I discovered on my own that the cause was a bent engine mount my insurance company didn't replace. Charged over $150 for simple diagnostic checks. None of that BS here man...only the best prices and service! I would pay extra just for the peace of mind alone (Don't tell them that LOL) Best kept secret in Redmond! read more

Great business. Went there to ask if someone could take off the front splitter from my Camaro (it was cracked), and Cory was very accommodating with scheduling me the very next day. Will def. be coming back for more work to be done. read more

Being new to the area I have relied pretty heavily on Yelp to help me find services and restaurants and whatnot. I chose to try Procar Northwest because it was super close to work and they had a five star rating. They didn't disappoint. Courteous on the phone, not that easy to find, but not their fault, I had a great experience. I was able to drop my car off in the morning on my way to work, and I had new brakes and rotors by the close of business that afternoon. The price was reasonable and matched up with several other quotes that I had received, and I got a new customer discount on top of it. I feel safe taking my vehicle to Procar and will continue to when I need work done. read more

Last Friday at 7am Truck would not start altho a new battery had been installed a week prior. Called Corey and explained we were going out of town on vacation Saturday am and were planning on driving said truck! He got us in, determined it was the starter, after replacing the starter he didn't like the way the alternator was working so he replaced that too! And he gave us a loaner battery as he felt our new battery had been compromised by the old replaced battery (which was done by Firestone, not corey). After a full day, he got the truck back up & running and we were able to make our vacation plans a reality! We really appreciate Corey going above & beyond, staying late and really caring about our safety and being concerned for our welfare! Thank you so much for getting us in right away and for going the extra extra extra mile to make sure our vehicle was as safe as could be!!!!! read more

Corey at Procar has been consistently high quality. We've been taking our cars into him since 2000, and he is always straight forward and honest. He also takes time to talk thru all repairs options and make you feel comfortable. read more

Honest, dependable, & reasonably priced. Corey has been servicing my entire family's vehicles for over 10 years now. Absolutely no complaints. I am never worried that I am being ripped off in any way. As far as I am concerned when you can find an honest mechanic you stick to him like glue. Corey has repeatedly earned my respect and my business. read more

Had what I was told was an exhaust leak by another automotive place but just felt they were not offering the whole story. I brought my car in to Corey at Procar and he looked at it right away...told me they were not correct adjusted the problem in a few minutes and my car was good to go. I am very grateful for his expertise and kindness. I will return in the future with any other car needs. read more

Corey does a great job, even worked on my boat one year. I have been using him exclusively for years for all three cars and couldn't be happier. Fast and efficient when it needs fixing and tells you when it doesn't need fixing. read more

I have nothing but good things to say about Pro Car Northwest. Cory, the owner, always goes out of his way to help me and takes great care of our car. I used to take my car for service to the dealership where they did a decent job, but I'm sure I was over charged. Cory does excellent work and gives even better service than the dealership. I would highly recommend him. read more

I lived in the area for nearly 20 years and Corey was my go to man for all of my cars. I've since moved to California and believe it or not, I still call him for advice (in fact just called him today about a car that's now nearly 20 years old). If you need a dependable and trustworthy person who does great work at an affordable price, Corey at Procar is the person to call. read more

Shane was an awesome help to me. I had been frustrated for days trying to get the help I needed with my car. It's so nice having a place I trust that is generous and knowledgeable. read more

They are awesome! Just moved to WA and my car broke down. I needed a good mechanic that was able to fix my car quick and at an affordable price. Corey was very thorough on the detail costs of repair. Corey was able to get me in within the week and done the very next day. read more

As good as it gets for quality service and friendliness. I spend a lot of time looking for a good mechanic when I move to a new area. You need somebody you can trust. If you don't know much about cars, a bad mechanic can charge you whatever he wants and use all sorts of lingo you may not understand. Cory and the guys at Procar are straight forward and clear about what they are going to do. I was having transmission problems and immediately thought dollar signs. Cory took a comprehensive look at my transmission, and found that it was just a simple fix. He could have told me it was anything and run up my bill, but that wasn't the case. These guys are experienced and very trustworthy. I will be bringing my car back to them for everything from now on. read more