Came in for service. Armando Lopez was great. He listened and took down my concerns. Everything was…read moreexplained to me in detail and my car was taken care of.

About a month ago I stopped in to Mossy Nissan CV one day…read moreafter seeing a used Pathfinder at another dealer. I was not actually out to buy a new car that day, just looking as my wife's 16yo Rav4 was showing its age. I met a very pleasent young man named Daniel on the lot. I asked him about the used car I saw at the other spot and he was honest saying it was a great deal. We then looked at a few other cars he had and told him I had to bring the boss (wife) back. No pressure, he handed me his card and said thanks for stopping by and he was here if I needed anything. I came back later that day with the wife and we test drove a few models. After meeting his sales manager Abdul they both made us feel appreciated, and like we were more important than the sale. We ended up buying a Pathfinder that day, after trying to find the one we wanted on another mossy lot, Abdul and his team found us an even better one, less miles, cleaner and the wife was overjoyed. Due to it getting late we did some paperwork and decided to pick up the car the next day (our choice, they were willing to deliver it to my house). When we came back to pick it up my son came along and ended up buying a brand new frontier, he had been saving and looking at older 4 runners, but fell in love with the Frontier. I can not say enough great things about Abdul, Daniel and Alejandro (who by the way sold me my Rogue) a week later... Everything from start to finish made us feel like family, no pressure, and made sure we were satisfied. Robert the general manager even checked in with us when we were waiting for my car. I can see why the team there is fantastic, talking to Robert you can see he cares about his customers and his team and is a genuine leader. If you are looking for a new or used car trust Robert, Abdul and their team at Mossy Nissan CV, you won't regret it. Even the dreaded financing is painless with Diego taking care of you... He even came in early to get my paperwork done before I had to go to work. I cant say enough great things about these guys. If you are in the market for a vehicle and want a team you can trust, go to Mossy Nissan CV, you will be writing a review like mine. Thanks guys!!! We are loving the vehicles..

3/8/26: Outstanding Service from Sergio at Honda Chula Vista…read more I want to give a special thank you to Sergio at Honda Chula Vista for his outstanding customer service. I recently received my permanent license plates in the mail and was told that I could stop by the dealership and they would help install them. As a woman, some of these car-related things can feel a little complicated for me (lol), so I truly appreciated the offer. I pulled in, let Sergio know that I had just received my plates, and asked if he could help me put them on. Without hesitation, he stepped in and took care of it right away. What would have probably taken me 30 minutes or more took Sergio about two minutes! His kindness, professionalism, and willingness to help made the experience so easy and stress-free. I'm really pleased with the service I continue to receive from the team at Honda Chula Vista. If you're looking to purchase a new vehicle or simply want a dealership that genuinely takes care of its customers even with the little things I highly recommend Honda Chula Vista. Thank you again, Sergio!

We looked at a used Honda CR-V. When calling them to inquire about the vehicle, the wait time was…read moreextremely long for someone to answer and this was after 8pm. Spoke to the salesman who was kind of course and seemed accommodating and welcomed us to look at the vehicle. Upon arriving, the vehicle was very filthy and not show ready. When they said they'd wash the car, they ran water over it. There was a bag of chips left in the car and spilled on the floor and a water bottle left behind. Anyhow, we discovered the wires were chewed up. We couldn't believe they'd try to sell a vehicle like that. They stated they would repair this issue so we tried to make an offer but they insisted on us paying $550 more. This worked out well in our favor as we were able to find a nice used car from a different dealership at a great deal.

Can't say enough amazing things about this place. I started out on this journey trying to help me…read moreget out from upside down on a car I owned. From the beginning Justin was incredible wanted to help me get in a car that worked for me and my family not just sell us one. Once we got there there were able to go above and beyond and get my payments even lower. Manny in sales was incredible and took me through each feature of the car I was able to get and not downsize what we could get even though he could. Marcelina even though she wasn't working directly with us answered our questions if Manny wasn't available. Sonny in the finance department was kind, helpful and patiently answered any questions we had and were in and out of there in no time. If you want a dealership that wants to see you happy and not just sell you a car this is the place to go

I've had two very negative experiences with Kia Chula Vista, and unfortunately, I will never…read morepurchase a vehicle or use their service department again. My first experience was during the Memorial Day sale. I was specifically looking for a 2027 Kia Telluride Hybrid in white. After looking at several dealerships, Kia Chula Vista contacted me. The manager, Mark, encouraged me to come in and assured me they could meet the price I was looking for: $40,000 out the door. I spent a considerable amount of time at the dealership, and when they finally brought out the paperwork, I was shocked to see the price was $5,000-$6,000 higher than what we had discussed. When I questioned the difference, Mark told me that "out the door" did not include taxes and other fees, which was not how I understood the agreement at all. I was also trading in my vehicle. Mark told me that if I couldn't find the second key fob, they would deduct $400 from the trade-in value. At Kia Kearny Mesa, no one mentioned an additional charge for the missing key fob, and they actually gave me more for my trade-in than Kia Chula Vista was offering. Mark also told me that no other dealership would have the white Telluride Hybrid I was looking for and that I would not find one at the price I was asking. I ultimately walked away from the deal. The very next day, I received a call from Kia Kearny Mesa. They told me they had just received the exact white Telluride Hybrid I was looking for and that they could honor $40,000 out the door--with no additional fees. After my experience at Chula Vista, I was skeptical and honestly thought they were just trying to get me into their dealership. The manager assured me they were being truthful. I went in, and they delivered exactly what they promised. I signed the paperwork, worked with their finance department, and was out with my new car in less than an hour. They also helped me secure a loan through a credit union at the lowest APR they could find. Kia Chula Vista never offered anything comparable. I also learned that Kia Chula Vista automatically adds a $5,000 markup above the sticker price for additional "upgrades." Kearny Mesa did not do this. The difference between the two dealerships was extremely disappointing and eye-opening. My second experience was with the service department. I received an important safety recall notice regarding the seatbelt and was instructed to schedule the recall service at any Kia dealership. I called Kia Chula Vista and was told by the service representative that the recall was "not available." When I asked what that meant, he was unable to give me a clear explanation and told me to wait for another letter in the mail before contacting them again. This information was incorrect. The recall notice I received clearly instructed me to schedule the repair at any Kia location. I then called Kia Kearny Mesa, and they immediately scheduled me for a service appointment the following week to have the recall addressed. Overall, my experiences with Kia Chula Vista have been extremely disappointing. From the pricing and trade-in experience to the incorrect information about a safety recall, I no longer have confidence in this dealership. I had a completely different experience at Kia Kearny Mesa, where they were honest, straightforward, and followed through on what they promised. They gave me a better trade-in value, didn't add unexpected charges for the missing key fob, honored the $40,000 out-the-door price, and helped me secure a great financing rate. I will absolutely continue taking my business to Kia Kearny Mesa and will not return to Kia Chula Vista for either vehicle purchases or service.

went out truck shopping and luckily ended up stopping by Mossy Automotive Group--and I'm really…read moreglad I did. After visiting a few other dealerships that advertise "what you see on the sticker is what you pay," only to show up and have them start adding so-called "non-negotiables," this place was a completely different experience. Ivan and Willey were amazing to work with. No pressure, no games--just straightforward, honest service. They made sure all the available discounts were applied and walked me through everything clearly. I ended up driving off in a 2026 Ram 1500 with the HEMI V8, and I couldn't be happier with the deal or the experience. What really stood out--even though I came in prequalified through my credit union, they were able to offer financing at a lower APR, which just shows they were looking out for me and not just trying to push a deal. Car buying can be stressful, but these guys made it easy. Mossy definitely earned my business, and I'd highly recommend them to anyone looking for a car or truck without the usual dealership headaches.

I cannot recommend doing business with this dealership based on my experience. After purchasing my…read morevehicle, I've had to deal with two significant post-sale administrative issues. The first involved a payoff issue that required repeated follow-up. The second has been my warranty cancellation, which I submitted on June 4. Despite multiple follow-ups over more than two months and assurances that someone would "look into it," I was left without updates or a resolution. The most frustrating part has been the lack of communication. I shouldn't have to repeatedly chase down issues that are the dealership's responsibility. Once the sale was complete, I felt like getting assistance became extremely difficult. I gave the dealership multiple opportunities to resolve this directly before filing a BBB complaint. I hope they improve their communication and follow-through so future customers don't have the same experience.

Thank you to the team at BMW Chula Vista for an excellent car-buying experience. Purchasing a…read morebrand-new X5 for my family was seamless, professional, and stress-free from start to finish. My sales associate, Andres, went above and beyond and worked closely with his team to secure the best possible deal--I truly appreciate the effort. Anthony, the GM, is a class act, and Monica in finance made sure all my questions were thoroughly answered and that I felt confident and comfortable with my purchase. Thanks again to the entire team. I'll definitely be back for my next vehicle and would 100% recommend friends and family start here before visiting any other BMW dealer in San Diego.

Contacted via text message that I was due for service. Called to verify I did indeed need it and…read morewas told yes. Got there and didn't need it. Service personnel were rude and not helpful. Called BMW of North America and they told were able to explain the issue to me. Told me to the car will tell me when its time for service listen to the car not the people. Will not be going back to Chula

I can't say enough good things about Best Way Auto Wrecking. My 2006 4runner was diagnosed with a…read moreslipped timing chain, I was quoted $10k -$12k at the dealership. Ricardo had it fixed in less than two weeks and it cost me less than what I was quoted. The car runs and drivers better than before, he even got the smog check for it. Highly recommend!!!

When I pulled up to the location I was welcomed in a very attentive way. Ricardo and Felipe were…read moreable to fix the suspension on my car. I hadn't had any major suspension work done on my car in many many many many years, and now it handles better than ever. 10/10 would recommend, in fact I just took my brother to this shop to get some work done on his brakes. Dealership quality work without the dealership prices.

He do good job cheap cars always do for customers he is very nice talking with people good luck Alinread more

Great prices and amazing customer service. Sam was always willing to meet with me and answer any…read morequestions I had whenever I needed.

Was not happy with having my time wasted to give me a ridiculous offer on buying out my car lease…read more I will choose any other company besides ford going forward. Ford is offering employee pricing this month. This is a laugh.

I am writing to formally report an extremely disappointing and unacceptable experience I had at…read moreyour dealership. I believe I was treated differently and discriminated against because I am Latino. The manager, Terry, was extremely disrespectful and unprofessional toward me. While I was trying to speak with him about the problems with the vehicle I purchased, he repeatedly turned his back on me, walked away, and left me speaking by myself as if my concerns did not matter. What was most disturbing was when Terry spoke to a sales representative named Enrique and, referring to me, said, "He's Mexican, he doesn't need a car," and then laughed. I found this comment humiliating, discriminatory, and completely unacceptable, especially coming from a manager. In addition to the discriminatory treatment, I was sold a vehicle that has defects and problems, and when I attempted to get assistance, I felt that the dealership refused to take responsibility. My interactions with both the sales and service departments were also extremely disappointing. Instead of helping me resolve the problems with the vehicle, I was treated rudely and dismissively. I purchased a vehicle from this dealership expecting to be treated fairly and professionally, regardless of my ethnicity or national origin. No customer should be mocked, ignored, or subjected to comments about being Mexican or Latino. I am requesting that this matter be taken seriously and formally investigated, including Terry's conduct and the comment he made in front of Enrique. I am also requesting a proper review of the defective vehicle that was sold to me and the dealership's handling of my complaints. I would appreciate a written response explaining what action will be taken regarding both the discriminatory treatment I experienced and the unresolved issues with the vehicle. Thank you.