I finally got my car back! Jr was very communicative when he took over our claim, didnt initially start off with him. I dropped off my car on 3/26 Got a call on 3/30 informing me that there was more damage than what was visible and that the quote was adjusted to meet the new repairs. But my car would take longer to repair. Initial return date was 4/10 and this new quote would push it out much further to 4/17!!!! Jr called to introduce himself, he reiterated the new quote and length of time. I started receiving messages updating me with the process once he took over. And bam today, 4/08, I got a call, letting me know my car was READY!!!! I'm so happy to have my car back home read more

Very disappointing experience dealing with Pro Color Collision. I own HRZ Wheel Repair, and we provided wheel repair services for them. After the work was completed, we never received any call or message saying there was an issue or that a repair was needed. Later, when I went to collect payment for the completed work, they refused to pay the invoice and claimed there was a problem. If there had been any issue, the professional thing to do would have been to call us so we could come back and fix it. That never happened. Instead, they chose not to communicate and are now refusing to pay for the service that was already performed. That's not how professional businesses should treat their vendors. Very unprofessional way to handle business. read more

The worst auto shop I've ever dealt with. Where do I even begin? When I picked up my car the first time, they told me I could leave my rental car in their parking lot and that they would contact Enterprise to have it picked up. Three days later, I was hit with an additional $300 charge because they never called Enterprise. The rental car was still sitting in their lot three days later. Then, after picking up my car on Friday, the battery -- which was brand new -- died the following Monday. I had it fully charged at Honda, only for it to die again that Thursday. It turns out the shop had replaced my headlight with a defective aftermarket light that was draining the battery. After they replaced the faulty headlight, I asked if they could test the battery to make sure it hadn't been damaged from being repeatedly drained. They refused and claimed they didn't have anything to check battery voltage. What kind of auto shop doesn't have the equipment to test a battery? Overall, this was an incredibly frustrating experience with poor communication, lack of accountability, and questionable workmanship. I would avoid this place at all costs. read more

If I could rate it a zero I would. Car has been in the shop almost a month, they never have called me giving me status. There's been one excuse after another, tech never bothered calling me until I called and spoke to the manager. Car was supposed to be ready last week, they didn't call me to notify me there was an issue, and I didn't know it wouldn't be ready until I called and asked the status. Now I am literally sitting in the lobby waiting for the car to be ready, because there was an issue, and the car isn't washed either, and they close in an hour. Did anyone bother notifying me? No. Ridiculous! The front office is nice, but the tech and everyone else could use improvement in their training and communication. I can't believe Geico recommended this horrible shop. read more

Outstanding service. Diana was very helpful at check-in, Umberto did a great job with the repair, and Sergio made pickup easy. Professional, efficient, and highly recommended. read more

Great service after a car accident we got into they are great to work with and also worked at a great pace and the quality of the car was impecable parts looked great . read more

My car was damaged due to a hit and run and CCLA was recommended to me for autobody repairs. The before and after picture due no justice for the amazing job they did on my car. i highly recommend them if you are needing repairs on your car. From the time i needed a quote , coordinating with insurance , and updates on the repairs they were responsive in a timely manner the whole way through. All questions / concerns were provided with full details. Nothing left out or last minute as far as info being passed along. At such a crazy time with everywhere being short staffed , longer lead times etc. due to repercussions of the pandemic they did a great job to get it all done. Timing , communication , quality of work all very good!! Def a satisfied customer.. Thank you CCLA !! read more

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The owner from the shop is doing his best on working on my vehicle and getting my vehicle right. At the moment I'm on standby until my issues are completely resolve, I take my time to Thank the owner for his support and his concerns towards my vehicle. Im gladly thankful that the owner is willing to go above and beyond to fix your vehicle and make it right! read more

After my accident, I was anxious about where to take my car. State Farm recommended ProColor Collision and seeing how it was local to me and with all the great reviews, I thought I'd try it out. I'm so glad I did!! Danny and Renzo made the whole experience seamless and stress free! They fixed my car in a timely manner and made it brand new again. They even offered discounts on rentals with Enterprise if I needed it which I found extremely helpful since I didn't have rental with my insurance. 10 out of 10 would recommend read more

Great customer service. The front desk was very very helpful! Definitely recommend. They explained everything and helped so much

This place immediately without hesitation looks at every possible option for your vehicle. My Mustang was hit hard from behind automatically a total loss, and as soon as I pulled in the staff were attentive and very approachable. Patty who worked at the front desk, guides you with every step of the process and If she wasn't available, one of the other receptionist would jump to assist. Bill took the time to give a full damage report and discuss options in case I wanted to restore my vehicle. The front desk office workers were absolutely sweet and very helpful. I would definitely recommend this spot if any one goes through a fender bender in the future. read more

I took in my 2021 ford f-450 they sure did an outstanding job, you can't tell the vehicle was ever damaged it looks brand new - they also worked with me on my Insurance Deductible as well . I would highly recommend them to anyone looking for quality body work on their new vehicle. read more

ProColor Collision Baldwin Park - Front end damage looks like it never happened. - Body Shops Near Me - Baldwin Park, California

AVOID*************************************************** 6/01/2022 - Dropped off my Range Rover Sport Autobiography. Someone keyed the driver side panels and I needed the wrap replaced and the paint underneath repaired as well. I decided to try CCLA because they were conveniently located near my office. 8/09//2022 - Frustrated, I text CCLA and request and update since they never provide one and the person who responded gave me a number to the employee who wraps vehicles so I can call them myself and ask (see text attached). 8/18/2022 - Finally picked up my Range after 78 days! Claims adjuster estimated only 11 days needed to repair. CCLA's excuse for the extreme delay was that my insurance wouldn't approve the repairs. Fact is the repairs for $8655.06 were approved 7/06/2022. The real reason appears to be their inability to properly manage workflow and communicate with their customers. Other details: They forgot to re-attach the "Range Rover" lettering and decals on the rear side of my vehicle. CCLA claimed my insurance didn't pay for the lettering. Again, not a factual statement in an attempt to cover their incompetency. Bill L., assured me he would order the decals for me - well I got tired of waiting and ordered them myself. They forgot to re-install rubber door trim on the passenger rear door. My Range Rover is equipped with 5 surround cameras, one of them doesn't work anymore. It worked fine before... All the doors now squeak from the amateurish attempt of re-attaching the rubber trim by CCLA. See pics attached. CCLA if you read this, do the right thing. You have my number. Here's your opportunity to make this right. read more

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Took my 2014 mustage into CCLA . Hurricane Hillary flooded our mustage unfortunately & Car was totaled out. But CCLA had the best customer service & very informative. Thank you CCLA for the all your help. read more

No matter what make or model or year your vehicle, CCLA is where you want to take all your vehicles for all your automotive needs. They do the job right the 1st time and don't cut corners. They have a state of the art shop and can handle any job from small to big. It feels good to know we have a reliable and trustworthy automotive shop that I can take my vehicles. Thank you to the CCLA team! read more

This is a shop that can be trusted. I've dealt with many collision shops over the years and it is rare to find a shop that prioritizes staff training and safe, quality repairs for their clients. If you need anything auto body related and want a straight forward experience, CCLA Motors would be a wise choice. read more

I got into a car accident feb 13 called by CCLA and they sent a tow truck to pick up my car. I knew I had picked the right shop after getting off the phone with bill there at CCLA. They made everything so easy and kept me updated the whole time my car was in their shop. Just got my car back it looks like new. I am very impressed by their service and attention to detail. Thank you bill and the whole staff at CCLA. read more

I was impressed with quick response. And "Chapa" was nice and did a follow up. I only had a few questions after my bad accident. No work was done. I will be back if when my insurance allows me to. read more

My vehicle was in an accident and the shop handled the claim from start to finish always having my best interest in mind.

Someone hit my car and ran. They were able to take my car the same day that I called. Overall, I was pleased with their communication and quality of their work in repairing my car body damage. They even provided me with a warranty which is lovely. Eddie kept me informed along the way, and was very professional, and knowledgeable. Excellent work, consistent communication, and most importantly, my car looks new again!!! I highly recommend this place especially if you have a luxury car. Thanks again Eddie as well as the rest of the staff! Truly great people and service. read more

I only get my cars fixed and repaired with CCLA. I have my fair share of issues with my car and the paint work over the years. Nobody has done a better job than the CCLA crew. Ruben has helped me multiple times over the years as well as Bill. The gal's that deal with schedule and payments were also always a pleasure to deal with. Don't go anywhere else but CCLA! Thank you ya'll. read more

This is the best body shop anyone can bring their precious vehicles too. I'm a big time car enthusiast so I am very picky when it comes to my high end vehicles. But this body shop truly treats your investment like if it was theirs. They use high end tools and machinery to get your car back to factory condition. They will also even fight with the insurance to ensure you are getting your car fixed the right way. Trust me when I say this if you unfortunately get into an accident don't hesitate to come to this body shop. Ask for Ruben. Thank me later. read more

Terrible customer service will do the bare minimum to make their mistakes right and then ask you not to write a bad review after months of trying to fix a problem that they caused. Do yourself a favor and go somewhere else it's not worth the headache. read more

I recently took my car to CCLA Motors to be fixed after a fender bender I was in. From the moment I got into the accident they were there to help. They provided free towing to their shop. When I got to the shop, the staff (Ruben, Patty and Eddie) were incredibly friendly and helpful. They listened to my concerns and immediately set to work to get my car back in shape. They were able to repair the damage to my car quickly and efficiently, and the work was done to a very high standard. I was extremely impressed with the constant updates on my car and the work they did. My car looked new! They even washed my car. I would highly recommend CCLA motors Collision Center to anyone in need of car repair. read more

CCLA is by far the best experience I have ever had with a repair shop. The quality of work was amazing and the costumer service received by Patty and Bill was far beyond our expectations. We now have a shop of choice for life! read more

ProColor Collision Baldwin Park - Body Shops Near Me - Baldwin Park, California

Can't say enough good things about this shop. Not only did they fix my fathers car in a timely manner, but they kept us up to date the entire process and did an impeccable job at fixing all the damage! I will definitely be recommending my friends and family for any body work they need done. Thank you so much! read more

I've been coming here for years and have brought multiple vehicles to them. I have had nothing but the best experiences with them. Their customer service is top notch and the work they do is amazing! If you have any body shop needs I would highly recommend using these guys, they are very professional. read more

Entrusting anybody with my car is always a difficult process. I love my car. At least for me, driving is an experience that symbolizes freedom in motion toward what I visualize that I want in life. So naturally, leaving my Dodge Challenger SRT with CCLA Motors was a decision that I made carefully. Thanks to Bill and Patty, who truly care about their customers like their customers care about their cars, my car is looking like her beautiful self again, and running like new. Thank you, guys. You are my car care shop for life. read more

I would like to thank the CCLA team for the outstanding customer service and repair on my Toyota Tacoma this was the first time I came here and met with Mr Bill Lopez he made me feel very knowledge about the repairs to my vehicle thank you guys nice job read more

CCLA motors is the best in the biz! I found them through a referral and thankfully I took a shot with their business. I don't trust many people to do body work on my Mercedes but they took great care of a dent I had on my door and also fixed a couple extra areas that needed a touch up! Bill and his team were especially nice and his mom patti is so sweet! The service took two days super quick in my opinion! I definitely recommend this location for body work and paint work. Thanks again! read more

Communication was great and repairs to my truck turned out better than I could have imagined. I highly recommend taking your vehicle to CCLA should you ever need auto body repairs done. They handled everything with my insurance company every step of the way. Nice and easy. read more