I went back to Taiwan twice to finish my dental implant treatment using the Nobel Biocare system at…read morea much lower cost. I still get reminder calls and emails from this clinic for cleanings, which I truly appreciate. The doctor was very understanding and offered me a refund, which I accepted. Even though I completed my treatment abroad, this experience encouraged me to go back home for dental work, enjoy good food, and spend more time with my family. I'm updating my review from 1 star to 5 stars to reflect how everything was handled with professionalism and care.

I've never felt so inspired to floss. . …read more There are some people whose passion and joy in what they do is contagious, like the personal trainer whose conviction somehow gets you through those extra 5 sets of squats at the gym. Dr. Lo is one of those people. A natural educator in a dental scrubs, Dr. Lo took the time to explain common misconceptions about dental hygiene with kindness and zeal. Like I said, I've never felt more excited about flossing and brushing. I took advantage of a new patient promotion for the office and am so glad that I did. The staff are welcoming and take the time to answer questions. I was not upsold on any service. From what I could tell, this dental office is more interested in giving patients what they actually need and does not try to sell products or procedures that are not necessary. It sounds like they offer a membership for self-pay patients as well that would offest the cost for those who are underinsured as well. Happy with the discovery of this dentist. Well worth the drive from Denton.

Been going here for the past 8 years and I always had a great experience. The new office is clean…read moreand everyone in the office is very kind and professional.

I've been a patient at Vitality for a few years now, and I recently got veneers. The experience was…read morefantastic! Vivian, the dental assistant, was incredibly helpful, and Dr. Kung's attention to detail made the entire process truly exceptional and the results were fantastic!

Dr. Pincus runs his practice with exceptional honesty and transparency. You are never told you have…read morecavities you don't have, nor are you pressured into treatments you're uncomfortable with. I've been a patient for many years, and his ethical approach truly sets him apart. It's no surprise his practice continues to grow. I've also noticed very low staff turnover over the years, which says a lot about how well he treats both patients and his team. By far one of the best dentists in Plano. Highly recommend.

I have a lot of anxiety when it comes to the dentist and immediately, the front office staff is…read morewelcoming & super helpful. The hygienists are very kind & efficient and if you're like me and could floss a bit more they don't make you feel like an idiot for not doing it, they just supply you and suggest helpful things. I had a filling replaced for the first time in a long time and I was so scared going in but the dentist was definitely calming and the assistant with him helped make sure I was comfortable. Great quality work and great atmosphere.

My first dental experience in Dallas was amazing. From the front desk to the back office to Dr…read more Jang ! He came up with a treatment plan within 10 minutes of looking at my teeth. 10/10 highly recommend !

I would strongly advise others to STAY AWAY from this dental office due to repeated issues with…read morebilling, insurance handling, and patient communication. The front office appears to have a high staff turnover, and the administrative work has been consistently sloppy. When my husband first started the dental treatment there, he provided both of our dental insurance policies so the office could file claims with both the primary and secondary insurers. Although the office accepted both insurance cards, they only submitted claims to the primary insurance and never filed with the secondary. After my husband's treatment was completed, the office required him to pay the remaining balance out of pocket, assuring him they would later submit the secondary insurance claim and issue a refund for any additional coverage. That never happened. When I later began my own treatment at the same office, I also provided both insurance policies. At no point did anyone inform me that they do not file secondary insurance claims. Once my treatment was completed, I was again asked to pay a balance that should have been submitted to my secondary insurance. Based on our previous experience, I requested that the office file the secondary claim first. I explained that once the insurance processed the claim, I would pay any remaining balance. A year and a half passed, and I never received any bill, phone call, email, or other communication regarding an outstanding balance. I reasonably assumed everything had been resolved. Later, my regular dentist discovered that the access hole in the center of my implant--the opening used to secure the implant screw--had never been sealed. When I returned to this office to have the unfinished work corrected, I was told I could not see the dentist until I paid an outstanding balance. Had the office informed me about the balance in a timely manner, I could have an opportunity to file the secondary insurance claim myself. Instead, after waiting more than a year and a half without any communication, I missed the window to submit the claim. I was left with both an unfinished dental procedure and a bill that could have been covered by my insurance had the office handled the paperwork and claims properly. Overall, my experience with this office was extremely disappointing. The lack of communication, poor administrative practices, high staff turnover, inadequate insurance processing, and failure to complete treatment properly have significantly eroded my trust. If you are still considering their services, be sure to ask detailed questions about the warranty before agreeing to any treatment. Protect yourself by ensuring every requirement, fee, and condition is documented in writing. Otherwise, you may face undisclosed costs later--such as a $350 mandatory night guard--or risk voiding your warranty. Also, patients are required to get their routine dental cleanings exclusively at this practice, or the implant warranty becomes void.

Dr Gordon was amazing. Quick, efficient and fun to work with. The process was painless, which I did…read morenot expect. 10 out of 10

If i could give no stars - i would. Refused to pull up my line of credit so i could get services…read more Had a horrible attitude. I was very frustrated that i took off work for nothing. Despite what their website says, they DO NOT offer nitrous or sedation for patients with extreme fear/anxiety about the dentist. Then when i left, i had to come right back in to ask a question, and the front desk girl was laughing at me, not realizing i was coming right back in. Don't waste your time, money, or effort. Also - you cannot get all services you need under one roof. Monarch will have you going to several different appointments at other locations.

Great Expressions, Keller, TX 'crooks' Dental Professional…read moreI found them through my network. The crew were friendly and the dental work was completed. They had me pay all dental work in advance and then, if my PPO paid I would be reimbursed. They actually said, "your insurance will not pay some of these charges." I needed the work so I paid. My insurance paid half each time I went so I should have been reimbursed their payment, but I wasn't. When I asked, I was told that their were services that they would not pay. I understand that but I paid all services in full and they paid half so I should receive the refund. Their accounting stated that there is no refund. I am contacting the BBB and sending copies of my documents versus the ones they just sent me. Fraudulent company taking teachers hard earned money and thinking that it's ethical. I wish I had read these reddit reviews BEFORE going to Great Expressions, Keller, TX. Another clue should have been how the dentists leave this location.

Really happy with their service (a crown and replacing an amalgam filling). Dr. Azzo is very…read morecareful, which I appreciate, since I can't grow new teeth. :-D The whole staff does a great job. Very professional and courteous.

Kelsey, Dental Hygienist, at Perfect Smiles Plano, did a great job, for my 6-month dental cleaning…read more Thorough job and a comfortable experience.

I haven't had a good, reliable dentist since 2009. I was starting to lose hope that I would find a…read moredentist that was caring about their patients pain and accommodated complicated schedules when needed. They are amazing! I just finished my first root canal and scheduled my second! The first one i got done here is the only one out of all the ones I've had that feel "normal". Great experience!

My husband and I have had Dr Rick Springfield as our dentist for 20 years. Our children were also…read morehis patients until they moved away. He's very careful and diligent with his work. We even had to temporarily move out of state at some point and the out of state dentist I visited was very complimentary about Dr Barfield's work. His staff has always been pleasant and Elizabeth, in particular, is exceptionally helpful, friendly and professional.

Only good experiences so far. They do a great job and are efficient at what they do…read more Looking forward to going again.

Our whole family of four goes to Legacy West Dental; even our 3 1/2 year old has a wonderful time…read moregetting her teeth cleaned. The front desk is incredibly helpful and knowledgeable. I never have to struggle with an issue. All the hygienists are very thorough with their cleanings and the dentist always explains any issue we're having with our teeth, 10/10, highly recommend!

Warning! Go to another Dentist. Dr Davis is no longer at Legacy West Dental. Had a filling done 1…read moremonth ago and have had facial pain since the procedure.

This doctor did not have much interest in me, she had more others do work on me - I had to have a…read morecrown and didn't have dental ins. They charged me $2000 for that crown (total charge $3000!!!!). She did not give a sh$$ about the patient. I never went back because they were so biatchy! Today, 2 yrs later, the crown fell off and feeling the tooth - she chopped away at it - it is the WORST job I have ever felt in my mouth / seen in the mirror. I've had other crowns come off - there is almost 0 (zero) tooth left for reseating. She should never have been given her license. We joke, "what do you call the person who is 300th (100th, whatever) in her class in medical school ? A doctor!" So it's clear I should have done more homework and she should not be a dentist!!! I am with Richard and WISH TO GOD I HAD DONE MY DUE DILIGENCE PROPERLY. HE IS SPOT ON. THIS DOCTOR DOESN'T KNOW HER BUSINESS, does NOT care about patients, uses others to do the actual work (not qualified) and has NO BUSINESS BEING IN BUSINESS!! RUN AS FAST AS YOU CAN. SHES TERRIBLE AND WHILE AT FIRST They'll make you believe they care, THEY DO NOT AND YOU'LL FIND THAT OUT QUICKLY FOLLOWING THE INITIAL VISIT!!

I've always had a good experience at this dental office. The…read morefront desk ladies are super-friendly and thorough....from scheduling appointments or helping you understand your bill, they are awesome. Dr. Hedrick is really nice and pleasant. I don't dread going to see her! They have gas, but I never need it. Just finishing up bridgework, so I've been in this office frequently over the past 3 months. I can't wait to see my beautiful new teeth. If you need dental work, don't put it off like I did. Go see these nice ladies.