I went in for the first time yesterday to find a youth helmet for my child. The staff were really…read morefriendly and helpful. They helped us find the right helmet and helped adjust it for my child. The shop is small but they have a lot of products and everything is clean and well organized. Plus they have a very cute shop dog who greets customers!

Went in fully expecting to drop my bike off to pick up later. I had attempted to adjust the front…read morederailleur and had it all goofed up! To my surprise...they said let me take a look at. In 15 minutes...and $35 (while I waited) they had me all straightened out and on my way. Bike works perfectly! That is definitely 5 plus stars customer service. I will most certainly be back!!! Thank you very much Teds Bicycle.

Fantastic service getting my new bike set up just how I needed it. Friendly and knowledgeable…read morestaff. I'm a beginner Mountain biker and they patiently answered my questions without being condescending. They helped me find a few upgrades to start and didn't over pressure me to do more, yet let me know some things that might be good in the future.

Classic small business experience. They greet you when you walk in, ask if they can help, and point…read moreyou in the right direction. You don't have to be a bike enthusiast to like this. I brought my daughters cheap bike rim in and they helped me the same as anyone else. Highly recommend.

Waited around for someone to help. One dude behind the counter was clearly frustrated that he was…read moreworking. I wanted a simple chain, but the grumbling was so off-putting that I just left. Made it to the back of the store and out in 20 mins with no contact from anyone. Shame. Used to be a good place.

From the moment I stepped inside I knew this was going to be my go-to bike shop. The owner is…read moreextremely helpful, nice and his prices are reasonable. He took the time to explain what needed to be done and the reason why. Great prices and great service means I'll be back in again and again!

I am very thankful that I found this Bike Shop. I searched and searched for an affordable E-Bike,…read moreand all I found were snobs that had the attitude that if I can't afford the best that I shouldn't bother looking. Then I found Colorado Springs Bike Shop. They offered an E-Bike with all the bells and whistles at less than half the cost of other stores. They were also patient and friendly, teaching me what I needed to know to make an informed purchase.

Always purchase the warranty. I purchased a bicycle on July 4th and within a couple of days riding…read moreit, the rear tire popped twice. The staff at Colorado Springs Bike Shop were able to determine the cause and replaced the rear tire for me. I am satisfied customer. I am going to be a repeat customer at Colorado Springs Bike Shop.

Had a shifting problem on my road bike. I called to ask if they could take a look at it. Joey said…read moreto bring it by and found a lubrication problem in the shifter which he quickly fixed at no charge with a smile! I will be returning there when I have any other issues.

The Bicycle Experience finished my second bike tune (road and mountain bikes) and they are both…read moretotally dialed in! Great work, but they do have a wait list usually about a week or two. It's completely worth it though!. ‍

Ascent Cycling should be the industry standard. From their speedy, accurate repairs, to their…read moreexceptional customer service. Take notes, rinse and repeat.

Well, do not bring your bike here if you wanna be made to look like an idiot or at least attempted…read moreto these guys are terrible especially as a little guy in the back who tried to tell me I don't know when a bike tire is flat or not

Another review: Wanted to give this place another shot…read more Started booking online and after going thru all the info pages I got to the checkout page. All of a sudden there was a $90 Service Fee! After much texting back and forth it was mostly for tips. So I asked "does this mean we are not expected to tip our guides?" She said, that the guides only get $2-4 of that. The rest goes to other locations. What other locations?? I'm tipping people that I never even see or deal with?? WHY isn't that cost shared UPFRONT? Just show some honesty please.

Words cannot express how IMPRESSED I was with this tour! I did the Gold Camp Road Tour and it was…read morethe bike ride of MY LIFE!! The drive up was a bit bumpy but the driver had phenomenal driving skills. I definitely wouldn't have been to able to do that myself. David was very knowledgeable of the history of the area and took as many pictures of me as I requested. He was very nice and made my tour one I'll never forget. I definitely will be booking next time I'm in Colorado. FIVE STARS!!!!! I'd pay double the price for that experience again. Thank you guys! Water/snacks were provided and I didn't want the tour to end! If you want a unique experience away from the all the touristy areas, GOLD CAMP ROAD is the way to go!

While this REI is a bit small, the store itself is wonderful. The selection is bigger than you'd…read moreassume. Everyone I encountered was friendly. I actually came here to get some ideas for hiking pants I want for Christmas and am so glad I did, I got one added to my list! We aren't online shopping this year so it's perfect!

I've been a member for awhile. This location is good. It might not stock everything but the sales…read morepeople are nice.