Good selection of color, but sub par experience. Very rushed and nails did not last a week.

this is a usually pretty busy nail salon so sometimes the services are rushed but once in awhile when it's slow the technicians do a good job and give a nice massage. personally I like the girls better than the guys for pedicures the guys seem to rush more read more

I have been getting gel manicures at this nail salon for almost two years. The service they provide is AMAZING!!! I have recommended this nail salon to friends and family and everyone truly loves the service they have received there. I always get stellar results. They have a vast array of colors and Jenny is amazing with her creativity. If you are in doubt just try it you will leave happy!!!! read more

I have been going to Professionail for about a year and I love it! I always make an appointment with Jenny because she does the best pedi and gel manicure. She is always professional, reliable, and is never late for my appoint,met. You can tell she takes a lot of pride in her work and is very detail oriented to make sure your nails look perfect before you leave! read more

You HAVE to ask for Jenny, she's amazing! She is such a perfectionist and spends a full hour and fifteen each time I get my French tip gel manicure. She's so easy to talk to and I spend the whole appointment with her laughing and gossiping. I'll never go to anyone else! read more

Stephen did an amazing job doing my sailor sliloette nails....

Love this nail salon! Ivy is amazing at manis, pedis and flowers!!!! I travel from Carpinteria just to see Ivy for my nail needs!!! Clean, friendly, good music and very accomodating! read more

I'm ALWAYS greeted right away, and usually helped within a couple of minutes. Everyone of the manicurist that I've seen always does good work. I have never been dissatisfied with their service and it's across town for me I'm willing to make the drive because they pride themselves in their work and customer service. read more

Absolutely Horrible service!! they lie to you just to make more money and the owner is always staring and questioning you! It's not like it used to be read more

I got my nails today and Toni was very nice while he was massaging my leg another employe stopped Toni and told me 1min for 1$ it was part of the treatment for pedicure and I told Toni go ahead and your rude employee women(she always wear a mask and talks a lot started to talk about me) My two daughters and i go to your salon for the past 5 years and we were happy with your services but the same employe always gets in the way and tells other what to do and when to stop weather it is callus removing or massage. I had no choice but let everyone know about this. Because of your rude worker non of us are coming back any more. three of us used to dump at least 200$ at your place ones a month. So be careful who you hire you will loose lots of business. Toni is the best forget about the rest. read more

Great service. I was paired with a very sweet and welcoming lady but she did not speak English. That is not a problem but it did create a misunderstanding. The lady who greeted me at front desk did adivse the nail technician that I only wanted a nail polish change, NOT a full on spa-pedi. As we got started, the lady in her limited English asked if I wanted a pedi. I kindly objected and she said okay. She proceeded to work on my toes but then began what I thought was a full on pedi. I began to assume it was part of the polish change because I had advised her a second time I only wanted a polish change. After some time, I realized it was not a polish change rather it was a spa-pedicure, but I didn't want to hassle with correcting her anymore so I accepted the work. When I went to pay the lady at front desk asked me if my nail tech gave me a pedi with a little bit of frustration with her employee. I said yes but agreed to pay for it because she did such a good job (and she was so sweet too!). The lady would not let me pay full price for a pedi I did not want, and only charged me for what the polish change would have cost me. I love that THEY pointed out their mistake (I wasn't gong to say anything), and then offered to take the loss and only charge me for my original request. Great customer service response. read more

I've been getting a pedicure for over six months and always have a great experience. Luanne is the best.

BE CAREFUL!!! THEY DON'T STERILIZE THEIR INSTRUMENTS!! They make you think they do because they remove the instruments from the autoclave packet but they haven't been put in the autoclave otherwise the packet would look like it had been compressed. I now have what looks like warts on 3 fingers!!!! Who do I report them to???!! read more

I have been a client of Professionals for several years. Jenny is the best when it comes to Gel nails. She is very thorough and meticulous! Her attention to detail keeps me coming back. read more

The only place I'll get my nails done now. Rosie and Chris both do a great job and always do exactly what I ask. I bring a photo in with me everytime of the colors and design I want. Everyone is very nice and professional and best of all, it's super clean! read more

I went there for the first time today after reading the yelp reviews. I felt very relaxed and thoroughly enjoyed my pedicure. The staff was friendly. They also have a great selection of nail polish colors. The prices are very reasonable. I will definitely be going back! read more

Visited Professional Nail today as a walk-in as always they are very accomodating! Got a manicure with gel polish by Son. He was great and did an amazing job. I love Professional Nail even though I don't go too often in get treated like a regular. read more

I've been going here for years and I've always been happy with the service and my nails, of course. I'm sorry to hear that people haven't had as good experience as I have but I continue to recommend Professionail to my friends/family. read more

love love this place! my mom & I have attended here for years, and we come back pleased every time! for color change's on hands and feet it's $19. I'm addicted to getting them done lol. the owner is also very sweet! read more

My favorite nail salon! Everybody is soo friendly! My nails come out perfect everytime .

i've been here 2 times with my friend and both experiences weren't great. the guy who did my nails was fine, he did good work but i broke a nail a week after i got my gel fill and went back to get it replaced. he was busy so the lady at the front attempted to fix it but it was clear she didn't know what she was doing. i asked her to replace the nail but she insisted on just "fixing" it. she removed the gel color and placed a new acrylic on top of my BROKEN HALF ACRYLIC. there was a huge gap between my actual nail and now doubled up acrylic nail, so food and lotions, etc. kept getting stuck between it. when i came back a couple days ago to get a new fill, i asked the same guy to remove the nail and told him what the lady had done and he gave me the most "what the actual fuck" face imaginable and kindly reduced my nail by one acrylic. my friend had a good experience the first time as well but when we went the second time the guy who did her nails made them too narrow, extremely wonky and was very rough while working on her hands. she paid $50 for a full set that she didn't like and came back in today to ask them to fix most/all of her nails. they told her she had to pay full price for a new set because "it takes a lot of time". they didn't tell her this until after she was in the chair with one nail removed of gel already. we both understand that every shop is gonna have their good/bad employees and everyone has off days, but the way they run their business isn't exactly high in customer experience. their prices are also pretty high and they try to pressure you into getting something you don't want that also costs more. read more

I went in to get a fill with Brian (or Ryan..?) since he did a relatively nice job when I got my full set. I wanted a pedi so they started both at the spa chair. I should've thought bout this before goin back to the same tech. But in the middle of the second week of having the full set put on two nails broke! So Brian had to put on two new acrylics. Besides the fact that he had me cringing with the drill. ( he must of had it up too high) the finishing result was horrific! Out of the Two new acrylics he put on, one was super short while the rest were all pretty even but other than that he did a sloppy job filling I wanted rounded square n they're barely square he kept just sayin ya ya they're even while he was still at a point to go back nd fix it but at the end once he noticed how unsatisfied I was then did he recognize what a shitty job. He said he wld take it all off n re do it but at that point I just wanted to leave. It is really clean nd reasonably good prices n the techs do seem caring nice people Nd this being only my second time going here. I'll give it one more try...to be continued!!!! read more

They are incredibly kind and have wonderful customer service. I witnessed them help a few elderly people who had come to get their nails done. The amount of kindness and amount of attention they had towards them was refreshing and beautiful. They also did a great job with my gel nails and my toes. I think I found the place for me! read more

I can't stop coming to this salon I have to say despite my last visit. Danny and Cindy always make my visit the best and that is the reason I continue to come back. Cindy gas the best personality and she always makes the guests feel welcomed and as for Danny no one's work I'd comparable. read more

Came by this nail salon today and they are extremly nice. Salon is very clean, large selections of gel colors and nail polish. My wife and I really enjoyed the liners for the spa chairs. Massage in the chairs work really well. Salon is up to date, and prices are fair. I also liked how buffers, files, and liners are all tossed after use. Will be back! read more

Love this place! Jenny is the best! So friendly and professional. I never to any where else. Absolutely fabulous! They do charge an extra dollar to use a credit card... read more

I have been here before so I went in with good thoughts. I asked for a gel pedicure and was taken right away saying it would only take 30 minutes. I had to leave after an hour to pick up my daughter and I still hadn't received my foot massage. I asked to pay and let them know that I didn't want to pay full price because I didn't receive the massage. They said it was coming next. I let them know I couldn't wait to get it because I had to pick up my daughter. They still wanted me to pay full price. I asked them if it was still full price without the massage. They said yes. Isn't that some BS. I was pissed off. Especially since they told me from the get go that it would only take a half hour and it really took an hour and no massage. I could have argued more, but I didn't want to start cussing and I let them know I would never go there again. read more

like Jiffy Lube for your nails ... were okay and prices reasonable couple years ago, but they've "inched" prices up so much ... and pressure you to add extras ... so a pedicure ends up costing $50! I've tried brow waxing 3 times always asking them not to make them thin ....guess their english isn't so good and I'm finally wising up and not going there again. read more

I went in for a mani/pedi & eyebrow wax. I had 3 people working on me at once - I felt like a car getting its tires rotated, not relaxing at all! I was asked 3 times to pay - while the guy is already painting my nails & I'm getting waxed - uh, exactly how am I going to reach in my purse and get $ now? Then I decided to sit there for moment and TRY and relax, while I let my nails dry. The owner/manager whatever -says are you ready? Uh, no I'm going to let these dry. The moment I move towards my purse the owner yells at the guy who did my nails - and he comes over and tells me to pay at the desk. Right, are they worried I'm going to run out and not pay? My nails looked awful - could be the slack job or the fact that I was being pulled in 3 different directions. Worst experience and I will not go back. They push for add-ons, poor work, and rotate you in and out like cattle. read more

I tried this place because it was close to my home...by far one of the worst places I've been to. I came in for a fill and the lady who was doing my nail didnt bother to file my nails down there were huge lines from where the 1st acrylics were done. she did not clean over or under the nails, when I asked her about it she proceeded to yell in front of the full salon, she said it was my nail that was dirty when clearly you could see that the corner of the nail was lifted and loose. I finally said to just finish what she was doing so i could get out of there. NEVER AGAIN, will i go there even if it is within walking distance. read more

i agree with meg, this place used to be good, not any more. i walked out with a mani and pedi for $55 including tip. not worth it at all. the people are friendly and the they have nice massage chairs and its pretty clean, but i will not go back. they sped through both mani and pedi and did not do a detailed job, its like they were just trying to get me out of there as fast as possible. they charge $5 extra for calus (sp?) removal, but they just use a pumas stone, not the razor like i was expecting. isnt a pumas stone usually included in the price of a pedi everywhere else and not an additional add-on? i also got the hot oil treatment for my dry hands (also $5 extra), all it was was an ugly warm mixture of their normal lotion and some weird oil. not worth it. still looking for some better place to get my nails done. read more

I just had a hideous experiance there this past weekend. My girlfriend and I walked into the business around closing time and were told that we needed to pay before services were rendered. I thought this was strange. They told me they needed to close out the register so I paid the overpriced amount for a pedicure and also tipped even though I had not yet gotten the service. We started our pedicure and then the owner of the business decided that she didn't think we had paid for the application of a flower. I handed her my receipt and she proceeded to pull out a calculator and sit right beside our spa chairs and add up the services in front of us and told us that she "needs to get this right". After a few minutes she started to talk in an elevated tone and say that I need to put the total with tip on my receipt and that she can't figure this out. She walked back over to her cashier desk and came back very mad. She sat on the side of my pedicure chair and started to yell at me. I asked her if I had paid for the french manicure for me and my friend and if I had paid for my friend to have applied a flower to her toe. She said I had paid for those services, but still wanted to explain the calculations to me. I felt trapped and that the owner was extremely abusive to me as a customer. Incidentalyl the people who were doing our pedicures looked very nervous. I was APPALLED and advised the onwer that I will NEVER come back for her services. read more

This place is hit or miss. Sometimes I go there and get a great mani/pedi but lately my manicures have been done pretty badly. The overall experience is good but of late the finished gel nails have air holes or don't even cover all of my nail. And when I get regular polish, it was like a kid did them. The woman who owns the shop is very nice and involved and they're always busy so they can't very be that bad for other people. And when they are even slightly busy it feels kinda rushed to get you out of there. This is fine if you want to leave and only get color but if you pay for the relaxing stuff it's a bit disappointing.They are a bit pricey for what I receive sometimes but their gel usually last a while and I like the large DND color selection that's hard to find at other places. Other things for note are they have a $1 charge for credit cards, they use rubber gloves on pedicures, and on the weekends there is usually a wait because they are busy. read more

Uhh... So I've never gotten my nails done or anything of the sort. Being a dude it never was even a thought. I have taken my wife here a few times and she now brings her friends and family which says a lot if you where to know my wife. The most recent time I brought her by I planned on just waiting like any other man would do after being dragged to the nail salon. This time was a little different because my wife suggested I get a pedicure. I wouldn't of tried this if it was busy but it wasn't so I said the heck with it why not. I can honestly say it was an awesome experience. Not only did they make me not feel weird it was actually relieving. The woman who was doing the pedicure was nice and the staff was nice. At one point I believe it was the manager that came over and we had a nice conversation while I tried not kicking the woman scrubbing my feet in the face for tickling the bottom of my foot. Over all it was a good experience. You won't be catching me coming in by myself getting this done but I will be sure to come again with the wife. As for the atmosphere and cleanliness it was great. Now I'm am no nail salon expert but I do go into many here in town being in the business I am in. The rest feel weird.. Idk they just all have plain white walls always really bright inside with people in white coats.. It's like they are about to draw your blood... And they always try to liven up the place with one plant randomly placed... This place is nothing like them. They actually have color on the walls and nice upscale foot spas. They I'm sure take great pride in their business and it definitely shows. Top notch nail salon with great people, atmosphere and paint. read more

I came in today as a walk in, and was accompanied by my 4 yr old son. The staff was beyond accommodating!! They set him up with a little chair right next to me, even moved me to another pedicure chair so that there was more room!! Every question he had about how they were doing my nails was answered by the staff. He brought along our iPad, for entertainment, and when the gentleman (I don't remember his name) was done doing my toes, he took a minute to play a game with my son. I couldn't believe how lovely they all were and my nails turned out PERFECT!! I'm super picky about how my nails are done (as is any woman) but they listened to what I wanted and asked if everything was ok as they were doing my nails!! I HIGHLY recommend this place to anyone needing a mani or pedi!! I was blown away on many levels!! Great prices, great nails and exceptional customer service!!!!!!!!! They will have my business for as long as I'm in need of nails and relaxation!! 5 stars hands down!!!!!!! read more

I have gone here several times for manicures and pedicures and every time I end up disappointed. I went this past Sunday to prepare for a job interview on Monday and on Monday morning I noticed that the nail polish around the edges of my fingers was lifting. When I looked closer, I could see that the polish was very unevenly applied -- it was very light pink and I hadn't noticed it while my nails were still wet. Further, I noticed tonight (two days after my manicure) that the nails have chipped in several places, and there are bumps in the middle of my fingers that weren't buffed out (or it's debris that wasn't smoothed away!). I've experienced the same thing with their pedicures. The manicurist also made me bleed pretty bad and I wasn't even offered a "sorry" when it happened. Nice people, but the quality of what you're paying for is awful. I paid $13 for a manicure that peel and flaked within two days after minimal exposure to "life" elements. That's a joke! read more