This company and the project manager Eyyal 'Alex' Alter scammed my elderly mother and duped her into signing a contract to renovate a pergola in the backyard for $62,000. They spoke with her about a total kitchen and bar reno as well, but the contract was for only the backyard pergola. They also requested $17,000 up front before starting work. Thankfully I was able to return home and cancel her contract, but this was horrible and harmful. Beware. read more

Professional Builders & Renovation - the business card given - General Contractors Near Me - San Jose, California

Very unprofessional The estimator showed up 20 mins late and with NO MASK. He acted annoyed and ignorant when I asked him to please put a mask on. He didn't have one so I gave him one and his response was I thought Covid was over. This is important to me because I am on active chemo and a 4 time cancer survivor. Frankly, I can't believe someone would be that ignorant. Then, I asked for current copies of business license, Worker's Comp. contractors, license, etc. to which he presented me with copies that had expired in April of this year. I asked him if he could please provide me with the current copies. He then got copies from his office again acting like he was annoyed and said well is it important? Yes it's important. I asked him if he could please email me the copies of the current licenses to which he refused and said we'll go find them on our website I said can't you just email them to me you have them right there he refused. He then refused to give me the quote, and just just left with some cryptic and cynical remarks, and said I'm not gonna quote you As far as I'm concerned, time is money and I arranged my schedule to be there for this appointment if they're unprofessional on a quotation estimate, I can only imagine how negative it would be if I was to hire them. Furthermore, when I asked for the address of their business I was told they're located out of Los Angeles. I inquired if they didn't have a location in the bay area he finally admitted that they did have a location in the bay area The whole thing was extremely unprofessional, and did not reflect well on the company. I should charge them for MY time. Personally if that sales person were my employee I would fire them. read more

They did such an amazing job on my bathroom! I love opening the doors to a breathtaking beautiful bathroom..I so recommend them! The communication from the start was right on!! I am deaf so they easily communicated with me. Thank you so much! read more

Fool me once, "shame on you", "fool me twice, shame on me"! So we never even got to getting an estimate. Received cold call #1. Rep was nice, scheduled roof estimate, no follow-up no show, waste of time. Received cold call #2. Really lovely rep. scheduled roof estimate, no follow-up call except this lovely rep did give me cell to check in with her. Which I did, and a few minutes later company estimator calls me. Wasn't enthused about coming out as it's Sunday. So I asked if they need to come into the house as my husband is undergoing treatment for cancer. He said yes, then I asked if he could wear a mask and meet us outside to do all the talking. He said he needed to see his supervisor, really? That just told me all I need to know about this company. PASS. read more

This company is a LIFE SAVER. I was stressed out about the state of my backyard since we bought our home nearly a year ago . For some reason, I agreed to host a small company holiday party and did not know what to do about my underwhelming backyard. So many companies were so difficult to reach( my fault for waiting until the busiest time of year), but professional builders answered my first call and was able to schedule me just in time ! Call it luck, but I give full credit to the attentiveness of the staff. They had my home looking beautiful no time, and now I can finally relax. Thank you sooo much! read more

Cannot say enough good things about Professional Builders & Renovation. We worked with them for a kitchen and bathroom Remodeling starting January 17. Our project manager was Zack and he provided the details of the construction process before we signed the contract Zack also provided frequent updates regarding the schedule for construction and inspection. Overall, he was very responsive to answering our questions and to correcting any issues that were discovered during construction. I have heard horror stories from friends about contractors and changing attitudes as the project progresses but with Zack that never happened. He never treated us any differently and stayed with us right up until the very last change we needed. When the project was all done we were sad to see him and his crew read more

We purchased a new house last year and I absolutely didn't like the kitchen. The countertops were old and so were the cabinets. Professional builders and renovation completely redid my entire kitchen for me! They listened to what I wanted and made it happen. They were very communicative & thorough with the job. They also finished the job sooner than expected. I definitely recommend them if anyone needs any remodeling done! read more

I called for a quote for my parents home and the customer service was wonderful. They was understanding, caring and genuinely nice

Working with Nate and the entire crew ended with an excellent experience. In the past, I have had terrible Contractor experiences. My faith in good people providing excellent service has been restored. Our job consisted of a full demolition of our small bathroom before Thanksgiving Day; and this company delivered. Demolition started 3 weeks prior and install was completed Wednesday November 23th around 6pm. Nate was straightforward and delivered as promised. His crew members are respectful and did an excellent job with their workmanship and clean-up. I would like to thank: Nate, Jacob, Adi and the rest of the crew members for their diligence and hard work in making our bathroom look amazing. I highly recommend Professional Builders & Renovation read more

We were in the process of remodeling our home. Our old kitchen was in need of major renewal. I was referred to Nate by a friend of mine and I was so happy. I was working with a different contractor who gave me a 1 week estimate to complete the job.... a month later we were still playing phone tag. After I selected the cabinets and counter tops Nate kept me updated on when everything would be installed. The team did an outstanding in job with our kitchen's cabinets and granite counter tops. Nate was amazing to work with, very professional, laid back, and got straight to the point on how we wanted things done. Would definitely recommend him to anyone who's looking to remodel their kitchen and/or bathrooms. Excellent service! We couldn't be happier! read more

They did my bathroom remodel. The whole process was so easy! I get stressed really easily so it was nice to have professionals who know what they're doing! I'm so happy with the final product and I'm so happy I went with these guys. Always on time, communication was amazing, left everything SPOTLESS. read more

I received a call from Professional Builders & Renovation. At first I was a bit skeptical, with the offer of a free estimate. When Abraham arrived for my estimate, I found a real person with a real passion for what he does. After in depth understanding of what I needed done, and the cost of completing the renovation. I was very please! Yes it would be a bit more expensive, but it was well worth the price. I had the peace of mind knowing in the long run, it saved me a lot of time with permit's and inspections. The job was finished ahead of schedule and done to perfection. This was my personal Experience, and yes I would highly recommend them! Abraham was exceptional, he went out of his way to make sure I was happy with what was done. The finished renovation was beyond my expectations! read more

Professional Builders & Renovation - My family room renovation :) - General Contractors Near Me - San Jose, California

Got a cold call (similar to others in this Yelp page). The guy was "old school" rude and pompous, mixed with a snake oil selling cold call script. When I said I didn't need anything done, the guy straight up hung up on me mid-sentence. I was polite and kind during the call. This is a good example of how NOT to do a cold call. Being rude won't help drive business. read more

We had a major deck renovation project done by this FANTASTIC company!! We contacted a few companies (with no return call) until we finally were able to get in touch with Leo from Professional Builders. His work was exceptional, he communicated with us throughout the entire remodeling process and even called after to make sure we're satisfied with the final product. That's what I consider A GREAT CUSTOMER SERVICE!! They get our highest recommendation! read more

From our experience, the search and selection process to find a diligent remodel firm could be described as 'Drinking from a Fire Hose', however; not only was selecting Professional Builders & Renovation the right choice, it is the only choice. The design was leading edge, the cost estimate was fair & accurate and the Workmanship of their construction trade partners was excellent. Professional Builders whole team approach is the key to their successes. Each member of their Team is proactive in the Design/Build remodeling. Our remodel was accomplished 9 weeks ago and we have experienced no major problem. We have had one post remodel issue with a Pocket Door not sliding properly. The discrepancy was corrected immediately and no other problems have been encountered. Bottom Line is Professional Builders is a #1 Design, Build and Remodel Company! read more

I Highly Recommend Professional Builders & Renovation for any work that you need done to your home. The owner is very professional and great in giving advice on what he sees that you may not see!!! The staff were always prompt and professional. The remodeling of my bathroom was done in a timely manner and the finished results were impeccable!!! I will definitely use them again. read more

Sounded good when I was cold called. Rep came over to look at what we wanted to have done. The overall price was within my budget. The first thing immediately noticed was a lack of verbal communication with the workers, very difficult to do anything without not having the language understood. There were several issues, poor paint matching from whoever they used. Of course I understand matching can be difficult, again whoever they used wasn't even in the ballpark! Finally, it was corrected to match pretty well. The issue here was the workers didn't even notice the issue until 75% of the painting was done. There were other issues, poor installatuon of a new toilet, it took no less than 3 tries for them to get it right. Last but not least. It took about 2 months after the project to be completed for me to notice as we were cleaning that a crack was noticed in the vanity right below the counter top. Not sure at this point how we can have this fixed other than totally removing and installing a new vanity and sink. Anyway, think twice about PB&R. read more

If you guys are looking for a company who's very assertive and very reliable, this company is the one ! Everyone was so GREAT to work with, from the sales team to the design team through the install team!!! We just love our new kitchen and highly recommend PB&R read more

I keep receiving unsolicited phone calls from this business. When I questioned why I keep being called, the unpleasant individual barked at me and hung up. If I ever DO need any actual work done, it won't be from this company. read more

After speaking with Leo and getting his card, I looked up the company's contractor license. The license is registered out of Los Angeles and the company seemed small, so I reached out to the license holder. I got to speak with Leo's boss in LA and confirm that Leo was the project manager for the company and that the LA based company has its Northern California branch in Los Angeles, which hasn't been around as long as the main branch. These folks gave a good estimate with a fair price for the work and even offered a few value-added services that complemented the main work, which made the whole project much more doable. read more

I recently put a request on Angie's List so I thought this was a call related to that. The guy who called seemed legit enough, we made an appointment for last night at 6, the contractor never showed or called. Not a great way to start things and frankly after reading everyone else's reviews, I'm going to tap out on this. read more

I received a call yesterday to see if I need any work. I decided to go ahead and get a quote for my kitchen counter. The guy on the phone mentioned they don't come out for anything less than $2500 but it would probably be more than that. Asked if I was married .. I said yes ... asked husbands name .. gave it .. asked if he would be there for the appointment,,. said no .. but that I am the only one on the deed ... Mentioned it again later I explained that the decisions are all up to me and he wouldn't be there. Then today, I get a "confirmation" call. Mentioned he would be meeting w/me and my husband tonight. I said no, it would just be me. Explained AGAIN that I am the only one on the house and that the decisions are all up to me. He said yes, but since you are married he also gets to decide. Ok at this point .. IM beyond frustrated. I told them to cancel the appointment and hung up. This is my life and my marriage. My business isn't yours .. I don't need ANYONE to second guess me and my decisions. Our situation isn't your business. Its 2019 ... Things are DIFFERENT these days. Men don't make all the decisions. IRRITATED!!!!! read more

Professional Builders just finished designing and building an ADU on my property and I could not be happier. We interviewed a few companies before selecting these fellas and I know we made the right decision. Our construction manager was Yoav and he did a great job managing each stage of the construction project and making sure the work was done right and on time. He is very hands on and stopped by daily to check on the construction crew and the progress. Overall the whole team made the process quite easy as they handled everything from the design, to obtaining the permits, to the demolition and construction, to final inspection. I had never done a major renovation project before and was concerned as I have heard many horror stories about cost overruns and delays. However, I am happy to report that the project came in not only on budget but on time! read more

Absolutely amazing work! I was undecided about a lot of my kitchen renovations and they helped me every step of the way. Great communication and no matter my question they never made me feel like I was bothering them. Very professional and friendly. I will be hiring them for my next project. I absolutely love my new kitchen. It it came out better then I ever expected. read more

We recently used Professional Builders & Renovation for a kitchen and bathroom remodel and we couldn't be happier with the results. We met with multiple contractors and they were the only one that could not only promise completion within a few months, but also provided us with a really great financing option. Highly Recommended!!! read more

We were looking to remodel our small bathroom, which was in immediate need of a new shower. We have a basement and were able to see water leaking from the shower, however we decided to do a complete remodeling of this bathroom, since it was old and in need of an upgrade. We wanted a fair price so we started asking for quotes. We found these fellas which had one of the lower prices and contacted Zack (PM of the company). We met with him and discussed the scope of work. Zack had lots of attractive ideas for the remodeling which included rerouting plumbing, electrical wiring and moving of utilities; sink and toilet. Our sub floor had substantial water damage which required lots of work before anything else could be done. All work was completed with a few minor delays. We are very pleased with our wonderful new bathroom. read more

RUN! The absolute worst experience and renovation outcome I've ever had. I ordered shaker and the salesman (Eyal) tried to pawn off on me shaker doors on the top and flat modern drawer fronts on the bottom. He claimed that the company cannot do shaker drawer fronts (although, it is shown on their website). I had ordered single pane glass front upper cabinets for one wall, and the doors arrived with "true divided" glass. They modified it and it looks modified. Further, I had personally purchased a corner cabinet pull-out, rev-a-shelf, through Amazon for $300. They took so long to try to install it that I was no longer able to return it. He did not offer to install another cabinet insert solution in exchange. Shortly, thereafter, Eyal showed up on a Sunday night saying he needed to check on what was needed to finish the job. As he was leaving he tried to take my corner cabinet piece. I demanded he put it down. Prior, too, my faucet, that had been recently purchased and was put aside after they tore out the kitchen. That had gone missing. I had to purchase a new one. Lastly, I discovered, that my copy of the contract was stolen. I mistakenly left it in a folder in the kitchen thinking it was safe under a few items. The initial calls from the company had very aggressive men calling. The salesman I dealt with, Eyal, was soft spoken, but he double talks and hides behind his accent pretending there has been a misunderstanding when, in fact, it's a bait-and-switch. So, I have 3 cabinet front styles - modified glass doors, shaker doors, and plain/modern drawer fronts. The cabinet door maker I was referred to in San Ramon, Wise Cabinets, has proved to be incompetent, as well. There is so much more I didn't write. The worker, Juan, is very nice and competent. read more

Had a good experience with Professional Builders & Renovation replacing our deck and picture window. Abraham , the project manager we worked with, took the time to listen to our specific wishes on both projects. He came up with a window option that was just what we wanted, and more challenging, worked with us on plans to build a deck to the unique design that we had in mind. Use of helical screw piles instead of concrete footings was key to the construction, and resulted in an extremely solid deck. (An added benefit to the screw piles was how easily they were installed, without tearing up the yard making concrete footings - very slick.) Deck looks great, with no maintenance decking and sturdy aluminum railings. Project took a while to complete, about 6 weeks to get started, but that was as advertised. Job well done. read more

Our experience with Professional Builders & Renovation was exceptional from start to finish. The scoping team was prompt to respond to our initial outreach, quick to look at our project in person, and timely with a quote. Upon agreeing to terms and signing the contract, the payments were set in four installments. Our project included: Demolishing a small entry closet to the right of our front door, and installing a new 12' wall across the space, where we would use half the space for a half bathroom, and the other half for a new and much larger entry closet. The bathroom required plumbing to be installed, which dropped down into the basement, and ran 20 feet along our back wall to connect to the sewer stack. Upstairs, all of our bedroom closets were 15" deep, unable to hold hangers, and with poor space usage. We converted 2 of our closets to 24" depth with double hanging rods and a top shelf, and in our 3rd bedroom, built floor to ceiling shelving, as we could not feasibly deepen that closet. Finally, we reimagined our fireplace space by removing the coal-fired insert, cleaning out the interior, removing the dated mantle, and building a floor to ceiling faux wall in front, with studs positioned to easily mount a TV of any size, then covered the frame with shiplap, and reinserted the original cast iron fireplace cover to keep the history of the home. We can't commend the contractor enough. Leo's team arrived every morning promptly at 8am, worked consistently throughout the day and barely stopped for lunch. They were quiet, didn't listen to music, took all calls outside, courteous, respectful, and a jack of all trades. they handled the demolition, framing, plumbing, electrical, installation, and finishing entirely on their own, to perfection. All work was complete in 22 working days, and every hour of the day was utilized. Every working space was treated with care, running dust shield plastic floor to ceiling and floor mats to protect the hardwood/carpet. All debris was hauled away, and there were ridiculous amounts of it from tearing down 90 year old plaster wall closets. We hear stories of people having terrible experiences with their contractors, and feel we hit the jackpot. I'll never take for granted the superb experience we had. Thank you read more

Professional Builders & Renovation did an outstanding job renovating my kitchen. I needed it completely gutted and more up to date and they did an amazing job from the floors to the counter tops. So professional and they made it so easy to work with and communicate with. read more

PEACE OF MIND. Professional Builders & Renovation took control of our Bathroom retro from start to finish.. Zack has an awesome eye for decorating and Ron took the reigns and made the project flow with Ease and PEACE OF MIND. The Product lines are top notch, as well as the technicians that handled the hands on Carpentry, Plumbing, Tile and Glass Works. Our project was small compared to the High Quality Homes they regularly remodel, but we received the same Million Dollar Care and Concerns. Very Proud of the Results. No Regrets. THANKS A MILLION... read more

My grandmother made an appointment with these people after they contacted her. I looked up the reviews and found that they are bogus. She decided to call and cancel (as she's pretty low income and lives primarily alone and didn't feel comfortable with them being in her home). She said that something had come up and they proceeded to tell her that the person was almost here and that he had to cross the bridge to get here. She said again that something had come up. They then proceeded to say to her, "wow what a liar". And then she hung up on them. Instead of asking her if she'd like to reschedule they called her a liar on the phone. Seriously? This is how you treat potential clients? This is not going to gain you any business. Don't be shady. read more

Okay these folks kept calling and harassing about home repairs so eventually I agreed to have them give me an estimate on a retainer wall for my backyard. Then the lady on the phone inquired about whether or not I had a husband. I did not see the relevance of such a question. BIG RED FLAG! Did they want to know this in order to assess how vulnerable I was? My shot gun and I feel very safe and vulnerable I am not. Nor am I an idiot....RUN IF THEY CALL YOU! read more

Got a call asking if I needed work done. Caller ID showed they were calling from Clayton but Contractor was in San Jose ???? I asked for contractors name and license number and she said they were Professional Builders and Renovation out of San Jose and she didn't have the contractors number. I told her I needed to verify and research the contractor first and she continued to ask for what project they could do for me, when I pushed for more details they then hung up on me. Bogus.....I have received many calls from this company, always different number and location, both cell and home phone, always this company. Bogus.....run away from these guys. read more

We hired Professional Builders and Renovation to remodel our main floor, with most of the work focused on kitchen and family room. This was a full remodel of the kitchen, tearing it down to the studs and moving/adding a window, and the end result was a beautiful luxury kitchen. Other work included redoing the cabinetry in the family room, taking down a dividing arch and columns from living/dining rooms, replacing carpet with hardwood in the living/dining/office, lighting changes, & more. The end result is phenomenal and we cannot be more pleased: - The quality of the work is outstanding - attention to detail, design, pride in the craftsmanship throughout; PBR crew were all clearly experts in their own areas of specialty; - In addition to our own happiness, we have gotten excellent feedback from folks within the trade -- e.g. the City inspector who came to sign off on the work/permit, and others; - The design work was excellent, addressing our specific requests related to sunlight while maintaining privacy in an innovative way that other vendors could not provide; - The project management was great -- we were kept fully informed, things completed when committed, and all concerns/questions were promptly responded to; despite the inevitable challenges with a project this large, PBR delivered within a week of the original estimate. While PBR is not going to be the cheapest quote you get, I'm confident they will be the best at a reasonable price. We are now looking to do another project with them. read more

Like other reviewers, I booked them for an estimate thru a cold call on a Tues. at 6pm. Zak/Zack and ? a younger guy showed up (can't remember his name). Zak was super knowledgeable and informative and even gave me some layout ideas that I hadn't thought of (love that!). My review is of the presentation...Zack pulled out signed contract after contract showing me all the work he had booked. A. I don't care and B. It could all be fake so why do that? He even went so far as to call a customer, on speaker phone, with whom he was in the midst of doing a job, to prove he was legit. Ok cool, I get it, but it seemed the meeting was 50% of him validating his credibility and 50% my remodel. In the end he gave me a quote but said that it was based on using "his companies" for the materials and I couldn't just source my own decor, tile, etc. Did NOT like that. So, after an hour and a half they left and proceeded to argue in Russian outside of, and in, their car parked across the street...FOR 45 MINUTES?!?! read more

So, where to begin... This review has nothing to do with any work performed, but in verifying that this company is legit. They called me in violation of the Do Not Call list. While I would normally be inclined to hang up, the gentleman on the line seemed knowedgable and professional, so I decided to talk with him about various home improvement needs. He gave me the company's website and license number. In researching the company, I found the following issues: 1) The caller stated they have been in business for 20 years, however the contractors license was only issued in November, 2017. 2) The San Jose address listed on the website is a virtual office. https://www.davincivirtual.com/loc/us/california/san-jose-virtual-offices/facility-388 3) The office the website lists in Valley Village is home to a loan company https://renewfinancial.com/contractor/professional-builders-inc 4) The address on the contractors license does not match either address on the website 5) The address on the contractors license is a private home in Sherman Oaks, last sold November, 2016 https://www2.cslb.ca.gov/OnlineServices/CheckLicenseII/LicenseDetail.aspx?LicNum=1033424 So far the only thing that is correct is the website URL. There are just too many many warning signs to allow these people to take my money or allow them into my house. Caveat Emptor. read more

Working with Professional Builders & Renovation was a great experience. My family remodeled 2 bathrooms in our condo which is no easy feat, especially with acquiring permits through all this COVID nonsense. Eyal was very good at communicating and answering all of our questions. He was quick at returning phone calls and making suggestions, and educating me on different materials I needed for the remodel, which I definitely needed (I had to ask Eyal EVERYTHING). I really appreciated all the time he took to help me with the process. Everyone who worked on the project was professional and nice kind. They kept everything as clean as they possibly could which is a big plus for me. And even now when I have questions Eyal doesn't hesitate to pick up the phone. The bathrooms came out beautifully and everyone sees their work is so so so impressed. If I ever need anything else done, I'm definitely using them again. read more

We loved our new remodeling experience! Each individual encountered throughout the design and remodeling was great! ron guided us through all design options and was simply wonderful. the results were stunning and will be enjoyed for years to come, Thank You. Friendly people and easy to work with. Love the results. read more

I have never done business with this company. Today they called me even though I am on the national do not call list. When I pointed this out to the person who called, they told me that they have no way of checking whether someone is on the national do not call list. All they had to do is go to https://telemarketing.donotcall.gov/ and check. read more