Headline: Tax Evasion Tactics and Dishonest Pricing - Avoid This Shop!…read moreI had a very disappointing experience at this shop. They use classic bait-and-switch tactics to avoid taxes and overcharge customers. Initially, they quoted me a ridiculous $930 for labor on my Lexus ES350, then offered to "lower" it to $790 only if I paid in CASH. This is clearly a tactic to avoid taxes while still charging premium rates. I provided all my own parts (spark plugs and two catalytic converters). Even though they only installed ONE of the two converters, they still forced me to pay the full "cash price" we had discussed for the entire job. When I asked about the second converter--which is a simple 30-minute job in the front of the engine--the mechanic tried to extort another $350 from me! To make it worse, the mechanic lied to my face about the technical difficulty of the job to justify his price hiking, claiming the rear catalyst is easier to access than the front one (a blatant lie to anyone who knows Lexus engines). These people are not honest mechanics; they are predators looking for cash-heavy transactions. The shop is empty for a reason. Check the other reviews--I'm not the only one they've tried to scam. Do yourself a favor and go to a professional shop that accepts cards and provides honest estimates.

Was on this side of town and early for an appointment. Decided to get my car inspected. Found this…read moreon Yelp. A little challenging to find although the GPS took me right to it. Garage door closed (it was winter) but clearly marked for inspections. Realized later that there was a big vehicle parked in front of the entrance with the name of the company. That door is to the right of the garage door. Interesting waiting room. Lots of antiques to look at. Creepy dolls, age old magazines, Christmas decorations, and piles of 8-tracks! The wait was very entertaining!! Great music while you wait too!!! Everyone super friendly. Inspection was $20. I'll be back in a year :)

Very fair and honest. Rich, the gentleman at the counter is a very friendly and called with status…read moreupdates.

Had an appointment early in the morning to purchase an install 4 tires. it took over 4 hours to get…read moreit done. They had already secured the tires, so they knew I would be there. That's an hour a tire. Way too long.

Still a loyal customer since my last review almost 10 years ago. Everything you could wish for in…read moreauto service -- honestly, competence, excellent service, and people who know exactly what they're doing.

These men work there asses off I use them all the time not only do they take care of my car but…read morethey treat customers like family they are very respectful and love to joke with there clients. Once you use Millions Auto Repair you have become part of there family and they love kids they treat them with love and kindness. I highly recommend this auto family to who ever needs work on there cars and for a state inspection stickier they make sure your car is safe and if you have a light out then then they will replace it for you and charge nothing they take care of there clients

I needed my AC checked. I'd called 4-5 different shops just to get a quote to check they…read moreAC.none...woyld give me a quote except for Kevin @ Advanced Automotive. I scheduled an appointment, dropped the car off and took a stroll. Kevin called within 2-gours and said the system had too much freon, so they checked the system and put in the right amount. The price was less than $10 over the quote. Great and honest service and my air is COLD!

Great staff and great service! I tell anyone about Advance Automotive who asks me for a…read morerecommendation for automotive service. When I had my Audi A5 they took care of me and made sure I was in the know about everything they were doing. Give Advanced Automotive your time and they will make it well worth it!

Fast and amazing service. I expressed to Ronny that we were down 2 cars and if he could expedite my…read moretires I'd greatly appreciate it. He delivered and with a good price . The ladies at the desk are never in a bad mood- very much appreciate this for sure.

We've normally had very good service from Warrenton Auto... but today was a big disappointment. I…read morehad booked an appointment two weeks ago, with today being the first available slot available. I needed three very small things done, and told them that, since I had no one to drive me home, I would be waiting on the work to be done. I got there at the appointment time (2:00pm)... and waited THREE HOURS for them to finish. They couldn't even do one of the things (they have to order a part), so the two remaining small things took three hours, apparently. The waiting area was FREEZING cold, so I sat there shivering for all three hours, with no one bothering to check on me, offer me a coffee.... etc. A very unpleasant way for me to spend my afternoon. I won't be coming back.

Piedmont Tire and Auto has my complete trust. Had purchased tires from them many years ago. Was…read morerecently told that I needed new tires, went to the usual tire places, received quotes and then remembered them. I called, told them the make, model, and wanted something good in snow, rain, and off road (for a Jeep). They answered a few questions, ordered the tires, I scheduled the appointment, got them put on, and when I went to pay thought it was a mistake because the price was so low. After paying, was driving off the lot and immediately noticed a huge difference - it rode much smoother. The next day, researched the tire brand thinking with such a low price, it was a bad brand - only to discover that the brand is a recognized one and of high quality; additionally, the specific tire's description specifies that it is made for snow, rain, and for off road. I love, love, love Piedmont Tire & Auto. The professionals are incredibly good, attentative, and polite. One recommendation is to either drop it off or Uber somewhere while waiting. Though they are efficient and operate, smoothly, they have a constant flow of customers. They appreciate buffer time to accommodate everyone.

If you want yourself and your family to be personally attacked on social media for criticizing a…read morebusiness, go to John Filippone! if you want to have perfectly intact parts replaced (oil pan) and be charged hundreds for them (albeit refunded at the price of a cliental) while the mechanic slams the door in the office after being questioned about it, go to piedmont. Questioning why an intact part was replaced will get you "fired as a customer". If you want to have the same issue regarding tire vibration that cut through 3 pairs of tires in around 2 years, go to piedmont. If you want to be told its balancing, no its alignment, no now 3/4 of your rims are magically bent the day after we replace and rotate your tires even though we stated the bend was not there when you brought it in 4-5 months prior but its absolutely not our fault and is "impossible" for it to be, go to piedmont and lastly, if you want your father repeatedly implied to be giving "bad advice" .. because i guess a young woman cant ask questions of her own accord regarding HER car.,. based upon a singular, previous appt where my father questioned why a perfectly intact oil pan (which now his oil leak is WORSE after going there AND they put regular oil in instead of full synthetic???) was replaced and charged, go to piedmont!!! Not just haymarket piedmont- all piedmonts! I tried to give them the benefit of the doubt for a long, long while, even referring my family there given their cult following- but 2 years later, at least 4 pairs of tire purchases later... i have the same problem i walked in with years ago, and now the owner, John, utilizes his platform of 33,000 locals to villainize prior customers, make personal attacks, and cruel allegations. Of note: John frequently offers money up for anyone to grab regarding either tire service, coffee, etc. If you contact him about this, he will warp it as asking for handouts. Also, on the very large facebook forum, the group rules state fundraisers must be approved by admin (him). If you ask him to post a medical fundraiser for medical equipment (saving a sick service dog), he will again warp it as asking for handouts to the public. He will then utilize his platform of 30k locals to bash previous customers- including posting their picture with name calling and cruel accusations. This is the caliber of businessman you are dealing with.

The VW dealer told me I needed new rear brakes, but the price seemed way high (pads and rotors. I…read morecalled Gainesville to get a price quote, hoping to save a few bucks. They asked me to come in so they could look at it, as Atlases have a couple of versions, and they wanted to verify the setup. I came in, they pulled the wheels and told me the price (much better, 30% lower), but that I should wait 5k miles, that there was plenty of life left, and it would certainly pass inspection. No charge for the inspection. I was fully ready to do the job. I am impressed by their honesty and will return for the job in a few months.

I went to Gainesville Garage for an oil change because I had a $35 coupon, but the experience was…read moreextremely disappointing. First of all, they refused to give me a price over the phone. When I arrived, I found out why - the price was outrageous. The shop nearby, Piedmont, quoted me about $120, but even after applying my coupon, Gainesville Garage charged me $230. Absolutely ridiculous. They also don't show on receipt that what oil they used. They also tried to upsell unnecessary services. I know my brake pads need attention, but they claimed I needed a brake fluid change -- even though I had it done just one year ago. Clearly a tactic to inflate the bill. On top of that, they told me that European cars like Audi need an oil change every 5,000 miles, which is simply false. Audi recommends 10,000-mile intervals. This kind of misinformation is unacceptable and feels intentionally misleading. I regret not reading the reviews or knowing price before going. This shop misleads customers and overcharges. I won't be coming back.

While on a short trip from Ohio to Fredericksburg, our truck broke down. We managed to limp it to…read moreDoc Auto around 3 p.m. and rented a car to continue our plans. That's when I met Dawn and Jason in the parking lot. I explained that we wouldn't be in town for long, and without hesitation, they made us a priority so we could get the truck repaired in time to drive it back to Ohio--no need to leave it behind in Virginia. The next morning, Dawn called to let me know the truck was already fixed and ready for pickup. I was blown away by their honesty, speed, and incredible customer service. I truly can't say enough good things about these folks. In a moment when I could have easily been taken advantage of, they went above and beyond to treat me fairly and get us back on the road. Thank you again, Dawn, Jason, and the whole team at Doc Auto! (And by the way--I traded that truck in today for a 2020!)

Do not, I repeat do NOT go to Doc auto. they suggest expensive fixes, then brake stuff while…read moreworking on your car, then charge you to repair what they broke. then they will try to sell you a used part you don't need for $2600. they are scammers. do not trust these men. I can't say it enough. this is not a reputable business update. A friend of mine asked about a binker Switch. It's a $40 part and a YouTube video the priced $600