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    Professional Clock Services

    5.0 (6 reviews)
    Open 9:00 am - 5:00 pm

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    3 years ago

    Great experience. Fixed my clock on time with perfection. Wonderful small business.

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    Ask the Community - Professional Clock Services

    Master Clock Repair by Michael Gainey

    Master Clock Repair by Michael Gainey

    (12 reviews)

    Southeast

    Numerous issues with 18 century regulator clock. These guys stuck with it to find the solutions. It…read moretook many weeks and lots of trial runs but in the end it works again! We have had the clock for 25 yrs and has not worked right for last 5 or so years. Thanks!! these guys are great to work with!

    I received an antique clock from a friend a few months ago. While transporting it home, apparently…read morethe thin wire that holds the pendulum got bent. As a result, the clock stopped working correctly (it had worked fine for many years before that). The clock repair shop I previously used has since gone out of business, so I contacted this company. I took the clock in and explained the problem. I also asked them to re-solder the glass bezel over the clock face. Long story short, after several weeks, they notified me that the repairs were completed. I made an appointment to pick up the clock. They replaced the pendulum with a larger one and reattached the bezel (poorly and ill-fitting). I was given a lengthy lecture on how and when to wind the clock. I was also told that, since I had not elected to have them perform a complete reworking of the clock (which would have cost more than the clock was worth), they would not guarantee that it would work. Remember I said it had worked for many years and kept good time for my friend. 3 days later, I attempted to wind the clock for the first time and something broke inside. I called them and described the problem. I was informed that the sprocket seems to have failed and was then quoted a price of over $300 to repair it. I explained that I had already paid nearly $200 for the thin wire repair, an amateurish soldering job, and a used pendulum. I could not see spending another $300 on the off-chance that the clock would operate afterward. Later, the owner left me a voicemail message stating that, since they had not done any repair work on the clock the first time (and yet they charged me just under $190 for that!), they were not obligated to warranty the clock. I understand their reasoning, but it seems awfully coincidental that a previously-reliable sprocket/rachet would suddenly fail the very first time I tried to wind it (by following their instructions to the letter). Sadly, they have little or no competition in central Ohio, so I will have to look farther away to locate a more trustworthy and skilled clock repairman.

    Professional Clock Services - clockrepair - Updated August 2026

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