Genna is simply amazing to deal with…read more I am a watch collector and every few months, I treat myself to a new watch which means that I have to have the bracelet sized to fit me. I also need batteries replaced in my quartz watches from time to time. Genna does wonderful work at very fair prices and I won't take my collection anywhere else!

Great service! Was…read moretrying to find a place to adjust wrist fit for a stretchy band linked watch and the local jewelers advise they didn't have the tools and offered the name of this place. Stopped in to this little dinky underwhelming and clearly vintaged and authentic little shop, and took all of five minutes for this older guy with a magnifying glasses headband to get this done. He came out from behind the counter and asked what wrist size I need, told him mine and he said ok give me just a few minutes. He clearly had been doing this his entire life. This guy only charged me like $5 to take a few links out. I expeced to pay at least $20, so this was an awesome surprise. Due to the quick service, the lack of flair and truly honest and sincere work I defffffinitely will be going back here for any future watch needs!!

Diamonds and related accoutrements have become somewhat of a industry where people take…read morepresumptions about where they should go, rather than actually consider their options. I understand the sentiment as a matter of practicality - most places that are smaller and more boutique tend to charge boutique prices. Diamond Exchange, to pardon the expression as pun, is a diamond in the rough in that regard. Nearly hidden on Gay St in an old bank building, much of the original charm of the building is left intact, including some elements of the lobby and old offices. Inside are treasures that are unique and individual to your tastes and needs, priced with deliberation and care. The service and individualized care is also something that, quite frankly, I didn't feel I deserved on the modest means I was able to bring to bear. But we found something that fit both my mission as well as my budget. I found something very special for my 10th wedding anniversary. I think it spoke volumes. I will definitely be back for other celebrations to come.

After the ring my fiancé proposed with broke, the jeweler he worked with tried to scam us by…read moresending a completely different ring back after their "repair". We spent a month dealing with them denying the entire thing before finally getting a refund. I was left without an engagement ring for 4 months. I found Columbus Diamond Exchange after my boss recommended Steward. Not only did Steward and Lesley listen to my horror story of situation but Steward took great care to listen to what I was looking for in a new ring. He paid attention to every detail and even measured a current ring that I was wearing to make sure I liked the feel of the one he was going to design. Steward kept me in the loop every step of the way, from picking out the diamond to drafting the design of the ring. He was absolutely wonderful to work with and I felt like he was just as excited to make my ring as I was to get it! The ring my fiancé proposed with was very unique and Steward diid an amazing job of creating something just as unique and even more beautiful. We are beyond happy with the quality of service and quality of jewelry that we received. The entire process took less than a month and Steward stuck very close to the budget that we had to work with from my first ring. I can't say enough good things about my experience and I would recommend Columbus Diamond Exchange to anyone and everyone.

Few days ago upfront of our 110+ YO CUCKOO CLOCK (family erloom) I find on a floor strange debris,…read morewhat later was discovered as the wooden parts of our hour hand broken in 3 pieces (obviously from old age, very fragile)! I contacted our old German clock repair shop (whom we trusted before) and they were able to fix it in just few days! Thank you for a great job!

Brought our clock to their shop, it stopped working Took it apart and showed hubby and I where…read moreparts are just worn out... it's a 50 year old clock!!! Very nice people, were very friendly and kind. Our beloved clock is done.

Very nice people willing to help; they offer classes and a lot of fun options…read more Mike is a wonderful resource to have if you need repairs on your machine.

Mike and the staff worked on 3 machines of mine, that were not working. I was prepared to pay for…read morelabor on each machine. Mike said he wasn't able to get them to work,(the parts were obsolete) so he didn't charge me. Who does that!! In this day & age & economy everything is a money grab... to have a business and repairman be so honest and principled is so refreshing. They have my business for life!

Rodney Hargus I…read morecan't say enough good things about Alexander's Jewelers. They have practically performed miracles on the antique watches that I have brought in. Extremely friendly and helpful. Utterly amazing in there quality and customer service.

I bought a Rolex from Alex. He was recommended by a friend. He is great to talk with, very…read moreknowedgeable and professional. He has quality jewelry at a fair price. I trust Alex and so can you! It is great to have someone you can depend on when making a purchase of a special gift.

Great service. Very helpful with finding a watch band for my husband around the holidays. Store is…read morebeautiful.

* We dropped of 5 non-working watches for repair estimates and repairs. Over MANY months watch…read moreafter watch was returned as non repairable. The last watch was repaired and we were charged ***$371*** for it without receiving an estimate as requested - and as REQUIRED by Ohio law for giving consumers the right to a verbal or written estimate for repairs or services that cost more than $25. Shameful. * We really had high hopes of Denig and we liked their proprietor, but we are never going there again. Never.

I will update this review with greater detail on the procurement and purchasing process upon my…read morereturn, but I wanted to take the opportunity to show my thanks and appreciation for the time and consideration shown to my wife and I. This fall will be my 14th wedding anniversary, and much to my credit (or so I choose to claim) I have not given my lovely spouse rhyme or reason to ever consider the removal of her ring. Time, unfortunately, is unyielding in its pursuit to render us as mere shadows of our former selves, and as such my wife's hand has slightly outgrown the proportions of the ring when our nuptials were newly minted. Meyers Jewelers, at no charge and with a substantial investment of their own time, assisted with the removal of the old ring before issues of circulation started to come into play for my wife's afflicted digit. Seriously, this thing put up a fight, but with elbow grease and determination we sundered the old jewelry from her finger, giving it time to heal and adjust. I will definitely be back to give them a proper shot for when we procure our replacement piece of bling. Thanks guys!

My experience at Meyers Jewelers has convinced me that I won't be returning. This was my first time…read moreusing their services for a simple watch repair, and unfortunately, the customer service left a poor impression. From the moment I walked in, I was not greeted warmly. Several employees were gathered at the front desk casually browsing the internet and discussing what they were looking at while I waited to be helped. The interaction felt very transactional rather than welcoming. The employee who assisted me spoke very little and showed little interest in providing friendly customer service. The employee who performed the service on my watch was similarly brief and lacked courtesy. Although I came in for a minor service rather than a significant purchase, every customer should receive the same level of professionalism and respect. Based on this experience, I would not feel comfortable returning for future purchases or services, regardless of their size.

Wes worked on my HP laserjet. I've had my printer for three years and the roller needed replacing,…read moreplus a general cleanup. He has been servicing printers of all types for quite some time, and it shows. He know's his trade. He works out of his home, on the east side off Agler, and turned his garage into an office and bench room. Thanks Wes.