Terrible. They took our flooring deposit in January and told us 8 weeks to delivery. 8 weeks came…read moreand left and at 11 weeks this company admitted they never placed the order and didn't have our money to place it at all. I do not recommend doing business with this company. Matt knows he tried to screw us. He tried to screw us out of $12000.00 and is not trustworthy. His teams work was shoddy and we had to invite him to return to putty up seams so we weren't and mire delayed moving into our home. We are going to ignore the lump where the leveling was not well done. Smh. Find a better business to give your money to.

Accent Hardwood Flooring refinished the hardwoods in our entire house, including 3 staircases. They…read moreoffered a variety of color & finish options & nailed the rustic vibe we were hoping for. Scheduling & completion of work was efficient & timely. They cleaned up work areas so furniture could be moved back in as soon as the floors were set. Pricing was reasonable for high value service. Highly recommend.

Nick and his team replaced our old deck and added a 3 season room to the back of our house and the…read morefinal result has even exceeded our high expectations. The team was professional and courteous throughout the entire job and kept us well informed of the work to be completed each week. We were so impressed by the experience and efficiency of the team and it shows in the quality workmanship of the new space. The skylights and trim add a brightness and high end style to the room and the fireplace kept the space at a toasty 70 degrees even when the temps outside fell below 40. This addition was worth every penny and we would highly recommend Pro-Built to anyone looking to add a screened porch or 3-season room to their home.

If you think you might like a 3 season room added to your house then you definitely should talk…read morewith ProBuilt. Our friends highly recommended Nick and his team and we are so happy with the result. Now when our friends and family visit we all just naturally gravitate to that room. The design is very functional, we can see the backyard, without being bit by mosquitoes and the room is beautiful. The thing I like is that Nick provides ideas that helped us picture the result in our minds and then we selected the options we wanted... tiled floors, coffered walls, skylights, storage, etc. etc., but the fine construction details are what really makes it a special new part of our house. I couldn't be happier with the results.

Ricardo and his team were wonderful. They were easy to work with and very skillful at installing my…read morefloors. They worked efficiently and always guided me in the right direction. I wanted to do some other work - drywall, installing a pocket door - and they were able to help with that too. Very reasonable cost-wise. Highly recommend!

Triangle floors did a great job removing our old floors and installing our new floor in 3 days…read more Ricardo was patient with us as we decided on the floor. He also checked often on our installers. The installers, Hector and Jesus were respectful of our home and very efficient. We will use triangle again if we need flooring.

After the floor was put in I had a knot in one of the floor boards and it splintered over 6 1/2…read moreyears. So, I called Roberta the owner about my problem and he told me he would get someone on it and that it would be about $200 or $300 when he had a chance. 2 or 3 weeks go by with phone tag and no one showing up. I took off for a 4 day stay in the mountains to help someone out from hurricane Helene. When I got back more promises and still no one showed up. So, I called around and got a hold of Maurice a guy that did floor repairs for other businesses that put floors in. Maurice stated that his standard price for repairs was $300, he took longer than expected and the pieces that had saved for this issue had swollen so they did not fit and Maurice had to modify and return to repair it. Maurice mentioned that Roberta's crew did a good job on the floor installation, but that I paid too much for my floor. Going prices was $7 a square ft. in 2018 not $11. a square ft. I tend to barter with car sellers and roofers, now I will barter with everyone. So, in short if you have a problem with your flooring, Roberta owner of Tri Point Flooring will have you hanging. If I live here long enough to refinish the flooring guess who I will not call?

As of 3-2-2025 Horrible Experience!!! Sloppy and negligent-…read moreOwner (Mr. Roberto Rivera) admitted that a contaminated applicator messed up hardwood finish in EVERY room. We will need to refinish the entire 1st floor all over again!!! *Caution: After the problems became evident, I asked Mr. R. for a copy of the 1-year warranty. We paid for it and yet he REFUSED to provide it! Then came a disturbing e-mail from Mr. R in which he asked me to remove my online reviews of his company in exchange for providing the warranty info. He said, "...remove all online reviews" in exchange for "giv[ing] [me] detailed warranty info, ...". I wonder if this warranty even exists. In the future I'll always ask for the warranty UPFRONT. ALERT- Tri Point's Approach to Summarizing Google Reviews Tri Point just unveiled a new "corrected" summary of their Google Reviews after my "1 Star" posting in which I noted they reported NONE of the 9 "1 Star" reviews (see attached screen shot). What's new? 1) Overall score adjusted downward from 4.9 to 4.8 Stars and 2) "1 Star" reviews have magically appeared while "3 Star" reviews have now disappeared from their bar graph. Interestingly, their summary of detailed reviews excludes all but 1 of 9 "1 Star" and all reviews below "5 Star", i.e., 14 "4" and 2 "3" Star. I would NEVER have hired Tri Point had I known of this deceptive practice. I'm smarter now and won't so easily in the future allow the wool to be pulled over my eyes. I ask Mr. R. to reach out and correct mistakes I may have inadvertently made in this Alert. 1. Tri Point Failed to Keep Their Promise to Refinish in 4 Days. Crew's negligence caused weird staining on floors. Mr. Rivera said floors need to be fully refinished again. But we expected the first refinishing would provide a " .flawless execution that meets & exceeds [our] expectations" as stated on Tri Point's website. 2. Mr. Rivera's Opinion of Quality of His Crew's Work His on-line reply to this review states "...the floor did not represent our usual quality of work". During his visit (see photos) he said: "All very weird"; "Very, very embarrassed"; "Something happened during application"; "...applicator was a bad applicator"; "The applicator in the van got contaminated...cross contamination"; "These are lap marks"; "...A huge inconvenience [for] you"; "I know this is overwhelming"; "I couldn't accept this". Mr. R did not perform a final inspection of the refinishing, and it seems neither did a crew member. 3. Mr. R's "solution" Refinish the entire 1st floor for a 2nd time. 4. Impact of a 2nd Refinishing on Homeowners We work from our home offices and cannot close our business for 2 consecutive weeks. Moreover, a 2nd refinishing would require a repeat of the entire process, e.g., close business for a week, pack up 1st floor belongings, place all furniture in storage, disconnect washer/driver/refrigerator, move to temporary housing for a week, clean dust (e.g., walls, windows, cabinet doors and drawers, floors), and move back in. 5. Mr. R's Refusal to Engage in Direct Communication Following my Yelp review Mr. R. posted it's important to have direct dialogue with folks. Yet, he has refused all my requests for such a dialogue & conveyed this by e-mail- "...No further communication is needed." 6. Failure to Disclose All Costs for Refinishing We were not told that following replacement of shoe molding (aka 1/4 round) there would be a visible unpainted gap along all 1st floor baseboards. Mr. R. later acknowledged he knew this problem would arise and we had to sort this out for ourselves. 7. BBB Rating Had I checked I would have discovered a B- rating and that would have been a deal breaker for me. (https://www.bbb.org/us/nc/cary/profile/hardwood-floor-contractors/tri-point-flooring-0593-90189303/more-info#reasons-for-rating). Current rating has dipped to D+ as a result of my complaint that BBB describes as "Not Resolved". 8. Is Mr. Rivera In Unilateral Breach of Contract? I'm not an attorney so I can't answer this question. But Final Invoice balance = $0 and is marked "Paid". While we've met our obligation, Mr. R refuses to provide a copy of the 1 Year Warranty so that we may understand options for mitigating floor failures during this period.

Let me start this review with a quick background on my project. I contacted 4 contractors to…read moreprepare the land, pour the concrete pad and construct my 30X50 ft. metal building. Two of the contractors were unable to complete all parts of the project. The other two were $20-30K over my budget and would not commit on a start date much less an estimated finish date. One of the larger contractors increased the price 3 times before starting work! I had just about given up on finding an honest contractor that could do the work on my timeline and budget. I was given contact information for Carolina Customized Interiors (CCI) from a trusted acquaintance. After meeting with the Owner, Jeremy Payne and Project Manager, Sam Bernier I decided to sign with them, they agreed to my budget and included all the work required to finish the project in a professional manner. I signed the contract on Friday, the following Monday, Jeremy was on site with the machine to start preparation for the foundation. This was a new concept from my dealings with the four other contractions; they all seemed to over promise, over charge and under deliver. For the duration of the project CCI kept in close contact with me, any concerns or questions were addressed in short order. I was given daily updates and advised on the upcoming events. The CCI employees were always willing to go the extra mile to provide quality work. One example of the extent CCI employees worked an issue; the concert supplier had a factory problem that delayed the last 2 trucks of concrete. The CCI concrete team worked until 4:45 the following morning to insure the contract was finished to the highest standard. The high quality finish was commented on by my site building engineer as some of the finest work he had seen. I would recommend anyone looking for an Honest contractor with Integrity & Professionalism, that is on Time and on Budget contact CCI.

I'd like to begin my review of Carolina Customized Interiors by saying that we still owe $1000 of…read morethe final payment that is due upon completion of the work. Unfortunately, Jeremy asked and we agreed to pay most of the final payment prior to all the work being finished because we trusted him. That mistake is on us. Our home addition included an almost 800 sq ft, two story addition in which we hired CCI to complete. The project was scheduled to be completed on 2/26. I'm writing this review on May 14, and we still have work that is incomplete. We hired Jeremy because in our initial interview we felt that he stood behind his company both in standards of integrity and quality of work. The beginning of our project went pretty smoothly after we were finally issued a permit to begin building. There were some initial hiccups that we were not prepared for (such as increased cost of lumber and extra steel beams for support) but we felt that Jeremy was up front and honest about those issues. Several months into the project the siding company made a delivery, which Jeremy was not present for, and ended up driving a piece of machinery over the water line in our front yard. The water line was cracked and with Jeremy's help the company reimbursed us for the cost of damages. The end of our project is when things really started to decline. Work that we could see being done on the inside was not up to quality standards and was starting to get rushed for what we later realized was an effort to move onto his next job. After Jeremy deemed this project 'complete' his crew spent 3.5 weeks touching up and fixing work that was not satisfactory. Even after that, there were still areas that did not receive attention. There was just too much to do and too much that was not done right in the first place. The following sums up just a few examples: -Wainscoting in our sunroom had many imperfections such as nail holes not filled, compound not sanded off before painting, and nicks and scratches in the wood. After reviewing this with Jeremy his response was, "Yeah, it's not my shiniest work." One member of the team spent 5 days touching this work up to make it look better. This was after Jeremy initially said the room was complete, they cleaned it and asked us to do a final walkthrough. Today it's still not perfect, just better than it was. -Outside trim on new addition has unsanded compound on every nail hole the entire way up to the roof. Painter painted this though it was not ready. -Brand new inside trim on some doors and windows not in the greatest shape. Nicks and scratches with some nail holes not filled in. -Paint on the walls looks blotchy in some areas due to the type of paint used and so many touch up areas. -Crown molding in our sunroom has a wavy appearance in at least two areas. -Two of the three sunroom doors are hard to turn the handles and deadbolts due to how they were installed. -Riprap was installed to help with a drainage issue that we have. My husband sent Jeremy a picture of what we wanted this to look like and they discussed hand placing some of the rocks so that it was formed into a ditch. Rocks were laid in a flat pattern and now it acts more as a barrier. We discussed this with Jeremy and added it to the list of things that needed attention. Jeremy's response, "It's done and we aren't touching it." -LVP flooring is lifting up in the sunroom which per his contract would be under warranty. He refuses to address it. -Our dryer has dents on the top from Jeremy jumping on it to take pictures of a cabinet. Never told us he did this, we had to dig around for information to find out how it happened. -Our new bathroom vanity is scratched on the top in several places due to tools being put on top of it while working. They tried to buff it out but it's still scratched. As mentioned, these are just some of the items. We split our punch list into two sections and sent them to him. One side were the items we'd given up on stating he didn't have to fix and the other side was necessary to fix before the rest of our final payment. Jeremy has called it quits on the project and no one from CCI has been here in over 3 weeks. He does not respond to our texts or emails. We asked several times to find a way to work out a solution to some of the issues we still had. We offered to talk via zoom, in person or over the phone. He would not respond. I'm including pictures of the work that CCI completed at our house and I feel they are a more accurate assessment of the quality mentioned above.

From measuring to estimates to install- our experience was perfect! We had four bedrooms, an…read moreoffice, and a bonus room completed. Carpets removed, furniture moved, Pergo installed!

This is long, so bear with me. Overall, my wife and I had a positive experience getting carpet from…read moreFrazee. There were some glitches, however. My daughter had the company install carpet it her house and reported a positive experience, so I called Boyd whom she dealt with. After been a week I didn't hear back from them, so my wife and I stopped by the showroom. Boyd was at his office and showed us several carpet samples. He sent us an estimate four or five days later. I called him to make the purchase. The next step involved rather "businesslike" employee who came out to measure the two rooms. Boyd told me he would let me know when the carpet arrived to their warehouse. After about a week and 1/2 of not hearing anything, I called Boyd. Lo and behold, the carpet was there and had been. This was the second example of the lack of communication from the company. My wife suggested that I call Boyd to confirm that the scheduled installation would indeed happen. It didn't occur to me to do that, because I guess I''m trusting. Boyd was was out of the office. The receptionist said that she would contact the warehouse manager, who was also away from the office, and that she would call me back with confirmation. She never called me back either! I called the company the second time that day and was able to reach, I believe, Tina who confirmed that the carpet would be installed on the scheduled day. No explanation as to why no one had called me back. A couple brought the carpet out on Thursday and spent much of the day installing it. They worked steadily. They were fine to deal with other than their lack of English which was a bit of a problem. It appeared that they did a good job installing the carpet and cleaning up. I wish I had checked more closely how they replaced the furniture once the new carpet was in. Three large pieces of furniture were not put back like they originally which makes it difficult or impossible for me to use a large drawer and watch television at the right angle. As you can gather, my main problem in dealing with the company was their lack of communication. No one from the company called me back on three occasions! Nor have I heard from them with any sort of follow-up. In addition to being frustrating, this obviously makes it difficult to do business with them.

UPDATE - We had our driveway and sidewalk redone by Classic Concrete Design. They did an excellent…read morejob from start to finish. The process was smooth, the quote was straightforward and the contract was easy to understand and thorough. Chris was very responsive, he answered all of my questions and addressed all of my concerns. The work itself looks great. They tore up the old driveway and sidewalk and got rid of the debris causing no damage to the house or property. The crew was professional and their attention to detail was impressive. I got to review the framing before they poured, which was great for peace of mind. The end result looks great, I have no complaints and I would highly recommend Classic Concrete Design.

I highly recommend Classic Concert Design. Chris Maestro communicated effectively and delivered on…read moreevery promise made. The work and craftsmanship was outstanding and exceeded my expectations. Again, I wholeheartedly recommend Classic Concert Design for all of your concert needs.

Amazing service. We had our basement resealed. They finished ahead of schedule and made it a point…read moreto tidy up the worksite for Thanksgiving. The team was great and very friendly. Always willing to take a moment and explain all the steps they were taking to protect our home. The were also very friendly to our kids who were excited for the big hole. I would absolutely recommend them and will be returning for any other foundation projects we might have.

This review is for services done to our home last summer, but unfortunately just now getting around…read moreto reviewing. Nonetheless, our contact person Madeleine and her crew came out to assess our foundation and cracks and some mold from the humidity in the crawlspace. In the end we went with mold remediation, a sump pump, new vapor barrier, joist lifts, and air sealing to keep out the creepy crawlies. Big ticket expense, but when compared to the competition, we went with them because of the thoroughness with the estimate interview and the willingness to answer all of our questions, they were also well-spoken of on other review sites including a popular large community message board, and the price was pretty comparable. Also, the crew was very good. My only ding would be was not putting the items in the crawlspace back in the order that it was originally, which saved space. But to add to their credit, we have one additional project that needs to be done outside of Little Corner's scope and the new company took a look at Little Corner's work and said "They did a very good job, this is how we would have done it." I think that speaks well of them as a whole. They may not be the biggest company, but they are professional, kind, and diligent about their work. Thank you, Madeleine and crew.