I got my first pair of prescription glasses today. Milli was absolutely wonderful!! She made this…read morewhole experience so fun, and less daunting. Her service was incredible and I will definitely return! Everyone else in the store was lovely and available to help, too! Great experience :)

I love this LensCrafters. They always have great staff that are accommodating, helpful and kind!…read moreI've gotten three pairs of reading glasses there over the last 5 years. a few weeks ago I order my first ever prescription sunglasses and let me tell uuuuu I love it! I take them with me everywhere and keep the case handy to switch out my glasses when I go outdoors.

Very nice staff. I was helped immediately when I entered the shop. All I needed was a repair on…read moremy glasses. I was in and out in 10 minutes with no charge.

From the owner: Spectacle Shop has been providing outstanding service to the Charlottesville area for the past 22…read moreyears. When we opened our doors for business in 1984, we understood then, as we do now, that there are a variety of places where you can go to purchase eyewear. Our commitment to you is to always take the time to help you select the right pair of glasses that suit your appearance and style, and then to adjust them properly so that they not only look good on you, but they also feel good when you wear them. As long as you own them, you can bring them back to us to be adjusted if you ever feel the need. Our reputation means everything to us!

I chose the Pantops (Peter Jefferson Pkwy) office after discovering that it was much closer to…read morewhere I live. I had already visited other MyEyeDr offices to shop and compare, as I was looking to get a backup pair of prescription sunglasses. I found most of the other offices far more customer-friendly than this one. With the exception of Avory, who was most impressive in her courtesy, professionalism and superb customer service skills, I found the front staff lacking in their approach to customer service. Unfortunately, I did not have an opportunity to work with Avory. However, I continually observed her performance with other customers while I was working with Rashonda. Avory genuinely seemed happy to be working there and always verbally welcomed guests as they entered the office. Other staff appeared to have a perfunctory "just going through the motions" attitude about their work. I am rating this office three stars, rather than only two stars, because everyone seemed to be technically competent in their trade. Thus, if you care only about technical proficiency, then this office is fine. But if you're like me and you want not only technical competence from your eye doctor experience, but a friendly, engaging interaction where you feel welcomed and glad you came, then I don't think the Pantops (Jefferson Parkwy) office is your best option. If you are lucky to work with Avory, then you should walk away feeling very pleased with your experience. Otherwise, with the other front staff, I recommend looking elsewhere. I certainly plan to choose another MyEyeDr office after I pick up my current pair of sunglasses soon! Thank you, Avory, for setting a good role-modeling example for your colleagues. I hope they will heed your example of stellar, professional and friendly customer service!

Epic fail! Truly incompetent ! I don't like dealing with them ! I order glasses 31 December !…read moreDelivery date was 13 January ! It's 24 January . I order the glasses at pan top ! They guarantee me that the glasses would be at the barracks road location The were not ! Excruciating ! I work out of town so it's difficult for me to get to the office in pan tops ! Please go somewhere else and spare you the headache !

i have always had good experiences here. They are friendly and helpful. I appreciate the prompt…read moreservice as well. I will go only here!! I am an anxious person and eye visits make me nervous. I felt comfortable telling this to the staff and I felt at ease here. Thank you

I would give the actual vision center where the eye exams are done a 5/5. The front desk staff and…read morethe eye doctors are amazing, thorough, friendly and super helpful. The eyeglasses shop is a different story. They arent helpful in finding glasses that appropriately fit, they dont discuss ​what anything would cost out of pocket, they push and push and push extra things that arebt covered by insurance and my last 2 experiences are that they add things that you specifically decline and then call it a misunderstanding when you call them out on it. Fool me once, shame on you. Fool me twice, shame on me. I will NEVER purchase another pair of glasses from this shop.

I have been a customer at Spectacle Shop for years, and have always been pleased with the service…read moreand products. Paul is a super person to work with and helps me make good choices. I would not buy glasses anywhere else! This time I opted for expenses frames by Lindberg...worth every penny! These are the most comfortable glasses I have ever owned. Thank you to Paul and the Spectacle Shop!

I have been a customer for the past several years and I definitely recommend the Spectacle Shop…read more Friendly, knowledgeable people and the work is always very high quality.

I am pleased to rate MyEyeDr., Barracks Rd., Charlottesville, as a stellar, five-star company. They…read morehave fully earned the honor. MyEyeDr. has impressed me in several respects, principally through the good work of Dr. Janice Di Girolamo and Ms. Robinette Jenkins. Both have aptly demonstrated competence, excellent communication skills and superb customer service. When I visit MyEyeDr. at Barracks Rd., I feel that I am stopping by to visit with friends who are experts in the eye health field and who genuinely want nothing but the best for my eye health. Thanks in large part to Robinette, who is the General Manager and my primary point of contact, I always receive the friendliest customer service imaginable. Robinette is a professional with heart, keen intellect, and a delightful sense of humor. Since interacting with Dr. Girolamo and Robinette, I have never even considered seeking these services elsewhere. As long as my wife and I remain in Charlottesville, I will obtain my eye health services at MyEyeDr. at Barracks Rd., principally because of the outstanding service rendered by Ms. Jenkins and Dr. Janice Di Girolamo. Therefore, I do not hesitate to extend my personal recommendation and gratitude to MyEyeDr. at Barracks Rd., Charlottesville. They are a first-class office and a real pleasure to visit for my eye health! Shenandoah Titus, Esq.

So I went home to FL for a few days and on my return flight to VA I left my glasses on the plane…read more Even though I filled out the lost item info immediately online I knew those glasses were long gone. I went online looking for an optometrist to get replacement glasses. No one was accepting new patients especially one from out of state. I decided to see if MyEyeDr could help me out. I have an affinity for Oakley frames and I called one location who didn't carry them, but were happy to look in the system to find the MyEyeDr on Westfield Rd which did. That was true customer service by getting me what I wanted and not try to sell me on something else. I set up an appointment with ease and was seen at my requested date/time. Luckily it's a new year so I got my annual exam along with new glasses. I was told 7 business days for glasses to come in and without fail I got a text saying they were in. A lot of people don't like chain facilities, but MyEyeDr proved there is always an exception. They were able pull up my prescription from over three years ago when I last used a MyEyeDr to compare against my current vision and my insurance information. All I had to do was walk in update my address and sit down. Thanks to Dr. Susan Mueller and staff you all were great! When I get back home to the Sunshine State in a few weeks each time I walk outside and my glasses transition to sunglasses I will remedy your great customer service.

I had a not so hot experience with another local optometrist/ optician, so I was looking fora place…read moreI could trust. Visionworks fit the bill. I got my glasses faster than predicted. They were right the first time out, no long waits for rework. Friendly skilled staff. Glasses and sun glasses are working fine. Highly recommended.

Months ago my son accidentally bent my favorite glasses completely out of shape. After my…read moreoptometrist appointment, a very kind optician at Visionworks spent a very, very long time trying to repair my glasses. And she succeeded! I thought they were beyond repair, but they're actually more comfortable now than they were before. I really appreciate her help. When it comes time to buy a new pair of glasses (which, at this rate, will be soon) I plan to opt for Visionworks. But guys, start carrying Tom Ford glasses! They're great.

Laura and Chris are absolutely amazing and patient. Kind and friendly. Laura knew exactly what I…read moreliked

Easily one of the worst optacle shops in Charlottesville. This review is directed primarily at the…read morestaff (Michelle) and their [inability] to handle any sort of issue that a customer may have. I had my suglasses tuned up by one of the "associates" at the Barracks location, where the the lenses were broken within 5 minutes of handling. Since the frame was discontinued, I was offered very limited options as far as replacements. Long story short - my sunglasses were broken and was given an insulting 10% discount on my next purchase. I would consider playing "frogger" on I-495 before ever going into that shop again.

We have always received very personalized service from this business. Both my husband and I have…read morepurchased several pairs of glasses here. If there is a problem, they work with you until you have glasses that work for you.

Had an eye exam, both the tech and doctor (Huntzberry) were friendly and attentive. Huntzberry…read morereally listened to my concerns and reviewed my eyes with them in mind. Very transparent and communicative, which I always really appreciate from a dr!