This company use to be good with the old owners, they wore honest and fair priced I did not have…read morethe same experience with the new management I'm sorry to say stay away.

NorthWest Sewer & Plumbing Inc…read more USE THIS COMPANY. THEY ARE THAT GOOD. Brian (the owner) and his staff are courteous. They are prompt and they arrive when they say they will arrive. They are great honest professionals who know what they are doing. This is the second time I had to use them in the last number of years and I will continue to use them. I strongly recommend them for any sewer work you need. Now for the important story: Six years ago based on the recommendations of my neighbors, I used NorthWest Sewer & Plumbing Inc. I had a clogged sewer and they had to install a clean out drain outside to unplug the sewer with a large router bit. This weekend, my sewer line was clogged again. I call NorthWest Sewer & Plumbing Inc . They came out today and after working hard for awhile Brian told me I might need a new sewer line but they would continue to work to try to unclog the sewer. After a lot of hard work, they succeeded in unclogging my sewer. Brian could have given up and asked me to commit to a much larger job. He did not. It is very rare today to find a honest professional like Brian. USE THIS COMPANY. THEY ARE THAT GOOD.

Father and son plumbing services, they were extremely fair in pricing and right on time, did a…read morefantastic job! I would highly recommend!

I cannot say enough about Prime-Time Plumbing. I called ten different companies to get estimates…read morefor the project and Prime-Time Plumbing said they could do the job for a lot less than all the competitors. Tim came and did a great job. He explained everything to me and I felt very comfortable having him work in my home. He charged exactly what he quoted me over the phone even though he had to go to Home Depot to buy some supplies. I am totally impressed by Tim's company and will definitely use them in the future.

Stay away from Prime-Time Plumbing! They do not live up to their word. They put in a simple hot…read morewater heater for us, but they did it incorrectly which has caused it to leak. Now they will not return our calls and it's been months! TERRIBLE customer relations and simply not a responsible company. They simply cannot be trusted and I would absolutely NOT recommend them.

Very responsive to our job at hand; quick, honest and efficient. Would totally recommend.read more

The plumbing issue was not resolved, and I was disappointed with the customer service when I raised…read moremy concerns. Overall, it felt like a waste of my time and money. I remain open to updating my review if the company makes a good-faith effort to resolve the situation, but so far that has not happened, which is why I have had a poor customer service experience.

We've used Shull Plumbing multiple times for sump pumps, water heater, bathrooms and routing of…read moresewer line. High quality work from Mike the plumber with a fair price. Office staff always helpful. Highly recommend.

they came to my house on time and there price was fair compared to the rest.the tec was polite and…read morewent above what i thought i'd get.the best plumber i have had,and i live in lake forest where are home's are more difficult than most do to the age.you'll be glad you gave them a call if you've had other plumber's to compare to!!

We had a problem with a leaky kitchen sink drain and were suddenly in need of some quick plumbing…read moreservices! Having hired A & T Plumbing in the past with excellent results, i called them first. They had a plumber onsite shortly who not only fixed the problem, but was able to suggest some small changes needed to bring things up to code. Everybody I spoke with worked very hard to treat customers in a cordial and professional way, and, they did everything they said they would do in a timely manner and for reasonable price. So, all in all, it seems clear that these people take customer service seriously, and that showed throughout the whole experience, from our initial call through the end of the repair. I recommend A & T Plumbng Inc & Son unhesitatingly!

We had A&T out to my 96 yo dad's house to fix a leak, decommission an old basement shower and…read moreremove a defunct water softener. Dad's a tough customer since he used to do all that stuff himself. They were great - patient, professional, efficient and got it all done quite quickly. Even dad thought they did a good job and he would hire them again. Special thanks for hauling the very heavy water softener and salt from the softener up the stairs to the garage for disposal. Dad's also hates to pay for stuff he used to do himself, but the cost was reasonable - even to dad. Planning on having them back soon to fix other stuff that dad has put off.

We were in a pickle. Had a clogged pipe that leaked all over our basement. We had to get a new Cap…read moreand they had to rod out the huge drain from my kitchen sink and dishwasher. They worked tirelessly for over 6 hours and didn't make us wait. Dan and Brett. Great guys! We've had a lot of bad things happen this Month but our plumbing works great! Thanks!

I had Tidy out for general septic maintenance. They tried to upsell to the tune of $3k. Had a more…read morereputable company come to take a look. As it turns out, the septic work Tidy did five weeks previous was unsatisfactory. Second company did quality work and didn't try to rip me off. Stay away from Tidy as they'll rip you off too

I had a hotwater heater go out in our new (to us) home this weekend. We have an AHS policy. The…read moreheater was a 75 gallon rheem heater - so it was big. Priced online new as over 1200 bucks from nextag and multiple vendors. AHS covered the heater replacement. Those with home warranty policies know they're called casino policies sometimes - but I was shocked that the full amount was covered. Pleasant suprise after reading these reviews and expecting the worst, but my policy covered what it said it would cover What is not covered in any such baseline policy though is the piping to and fro. My house is over 100 years old, so there was significant work to be done. I may upgrade to the next level policy this year that does cover the connections. Big John from Choice came out to my house in the north suburbs from Schaumburg. The night before the appointment the office called and ask if we'd be home between 10 and 2. John was at my house at 9:50. Good start. He assessed the issue, wrote up a quote on the not to exceed figure for replacing the piping with proper components that don't rust. He explained the current piping was functional but likely contributed to my heat breaking do to a mismatch in material for the dialectrics. Several valves, tee joins and general copper piping needed to be replaced. Heater was ordered for pick up and installation was to be next day. Office called that night - asked for a window between 10 and 2. Big John and teammate Mike came in to get the job done. They lifted out the beheameth, brought in the new one, and several hours later we had hot water. Total work was 495 on the quote for all the pipework. It looks great, definately worth it. We ended up not having to have a new flu put on, so after my invoice was recieved by the office they cut a check to me for the difference and I had it this afternoon when I got back from work. So all in - GREAT WORK. From the front office to the assessment to the installation, these guys rocked it. I was expecting non-rocking just given the economy and I wasn't sure how the home warranty would work - but it rocked. I understand everyone has their own experiences, and that these policies often cause frustration when people think they cover entire jobs when they do not, but I would consider that framework when assessing the commentary from the postings below. Good work fellas! I'll hope not to have to see you soon but my boiler is over 30 years old so we'll probably touch base this winter.

I didn't get a chance to use them, but called them for a repair for a leak I had and they made an…read moreappointment between 8 and 10. Nobody showed up and I called at 11 to see what had happened. They told me they would get back to me as far as why nobody had shown up. They never called back so I called them back an hour later and got the same answer - still checking into it 2 hours later. I never ended up getting a call back and ended up going with another local plumber. I would never trust a contractor to do work with my home that is this disorganized and unprofessional. You would think in this economy people would be begging for work, but I guess not.