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Professional Video Engineering

3.7 (13 reviews)

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Precision Services - Pro

Precision Services

(282 reviews)

My family and I have been dealing with a nightmare LG refrigerator since December 2022. LG sent out…read moreone company that allegedly fix the issue but broke our door glider. Then the issue that the other company allegedly fixed, returned and ultimately cost me a broken icemaker now after weeks of calls with LG they finally sent out another repair company which happened to be Precision services. The technician David was great, very knowledgeable, and he went above and beyond to assure everything that was wrong was corrected and anything he saw an issue with was addressed. Even though I I did not come out of pocket for any expenses, he was very professional, very thorough and was very quick in his repair. It took more time to get the parts then it did for him to fix it. I can't speak about any other technicians but if you get David, you will have a good service tech.

My personal experience for an LG refrigerator warranty work was really smooth. From LG approved…read moreauthorization for service to Precision services was 4 business days to fix my refrigerator. I was honestly worried about the warranty process as I've heard horror stories about techs coming out with wrong parts only to delay it weeks after week. Precision services was punctual in their text responses. The tech, who happens to own it, was a pro. Took around 1:15 mins. Being thorough like cleaning out moisture from the lines is top notch. Turns out LG 1st gen linear compressors where bad so they got a smooth process to replace it. Thank goodness for that.

Professional Video Engineering - electronicsrepair - Updated May 2026

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