This clinic is without exception the best one my family has ever worked with. The staff are caring and responsive. Dr Frazier is superb. Caring and knowledgeable. I give this psychiatric clinic the highest regard and encourage others to give them a try. You will not be disappointed. read more

This office is super unorganized the doctor does not get messages ...I ended up at ER with awful side affects from seizure medication.,the doctor never returned my calls!! they charge your insurance for days you did not go even after you have cancelled.it a a bunch of high schoolers with absolutely NO training . The manager Julie it's all about money . I found a compassionate place to go to.i do not recommend Progenitu psychiatry. read more

Extremely nice staff. Doctors are well informed and understanding. They accept children as well.

Julie's heroic -- so adaptable, quick, helpful, dedicated, smart; caring! Dr Mike Frazier's the best, hires the best, too.

I've been coming to this facility for over a month now. My psychiatrist Jenna Vo is very professional and nice always hears me out n takes care of my needs. I appreciate the quality of care that she puts into our sessions. The staff in the front are really nice as well which is rare to find. Parking lot is big as well which is always nice. read more

I decided to seek a different psychiatrist (wasn't feeling the one I had) I was recommended to this place by my insurance. I met with Trish Tran and I gotta say I left pretty happy. The front desk staff was friendly and greeted me right away. The place is clean and organized. Trish made me feel like I was being heard, she answered a lot of my questions and offered me reassurance. I'm glad I made the switch. read more

Receptionist is really rude. Threatened to cancel my appointment because I had a small balance on my account. Called me multiple times the same week, during meetings at work, while I was sleeping in the morning, to collect payment when I told her I would take care of it all at once the following business day. read more

My family physician requires me to visit monthly with Angelo at Progeny. The staff here are on point, professional, and friendly, which makes treatment very comfortable and reassuring. They have procedures in place that make it very simple such as text reminders for appointments and telephone appointments. My experience with the Staff at Progeny has and is a continuing reassuring relationship and I appreciate the job that they do very much. read more

So many things to say. I've been struggling with finding a mental health provider covered by my insurance. I previously had difficulty with my insurance and filed a dispute with the insurance company. I didn't hear a word from the Irvine clinic or the billing department until I actually started up care with Michelle Nguyen NP. Today I had an appointment scheduled with her today and was informed I needed to contact the billing department before my appointment. I contacted the billing department and set up a payment plan. I was told by the irvine office I can't see my provider Michelle Nguyen until my balance is paid. I didn't get to speak with her today because of this and I'm facing major further end of January which is triggering my anxiety. The office and provider are extorting my care till I pay my balance, even though I'm on a payment plan. read more

Honestly, Westminster offers a truly unique experience. The front desk staff are always kind, caring, and quick to respond to my needs. Every time I call their office, I never feel anxious -- they make the whole process comfortable. read more

Jenna has been my doctor for over 650 days , I remember I was on Un-prescribed medication & she helped me since that day , get clean and sober , I am very happy with the quality and care they have given me , they have been very professional and nice , even her team working under her are very nice, I love them so much going from Irvine to west minister because of Jenna being the best doctor I have ever met , I went to 6-7 doctors before finally meeting her and getting sober. I am very proud of my transformation and now that I am a new father , employed and my life fully changed . Thank you progeny & especially Jenna , best doctor & psychiatrist in USA - Taha Hadla read more

I have been going to see my doctor Agnes Maramba for a while now and she is amamzing she actually listens to me and has been helping me for a long time. The office is great as well always clean and quiet. I love how I always feel welcomed. I reccomend this place to anyone who is looking for psychiatric help. 10/10 read more

Front staff need training to offer customer service, they do not offer no type acknowledgment to the patient as they arrive or even while while standing in front of them. The facility is for people that are here to seek help and staff should not only be friendly show empathy to patients. They can be that person that a patient needs a smile from !!! They need training in this area asap !! The provider is very attentive! I rate her a 5 star read more

There are either 1 star reviews or 5 star reviews on here and I don't believe the 5 star reviews are real. If you want an honest take, read the 1 star reviews carefully. In short, highly unprofessional and not a real clinic. Just feels like a place that pushes pills. If you care about your loved ones, don't take them here. read more

I gave a shoutout to Ms. Trish Tran!! She is amazing and very compassion. I love the way she talks - soft and empathize. She's going through my lifestyles and medical history to help me out and trying to find a resolution for my symptoms. Thank you so muchh!! read more

Great staff always welcoming. Agnes Maramba is awesome she has my brother on a great path!

Not only are the providers at Progeny some of the friendliest, hard-working, patient, and wholesome folks in the medical field, you will surely find they care a lot about their patients. Specifically, they are patient and open-minded. It's been a pleasure to know them. read more

I've been with progeny for two years now. It's impossible to get a hold of anyone. I'm now on week 3 of trying to get a hold of someone to refill my rx after they completely blew off my last two appointments. They do not care about their patients. Go anywhere else where they actually care about their patients. read more

Marketed as accepting new patients but they currently are not. Waited on hold for 18min to be disconnected. Called back and was sent to a voice message system. Terrible operation. read more

I only have experience with Jenna Vo who was treating me for adult ADHD. I was newly diagnosed and had been struggling with major depressive disorder and Jenna prescribed me ADHD medication. Within 2 months of barely feeling stabilized from my symptoms, she began to tell me that I need to soon stop taking ADHD medication and learn coping skills to manage my ADHD. That's fine, but she was really pushing for me to eventually stop taking medication for ADHD. She brought it up EVERY time we had an appointment. Jenna Vo also uses outdated practices for ADHD medication management such as telling me that I should not use my ADHD medication on weekends and only for work/school on the weekdays. The latest ADHD research such as from Dr. Russell Barkley states that weekend holidays are not recommended bc ADHD affects not just work/school, but also interpersonal relationships and family/home life. I was newly diagnosed with ADHD at the age of 34 so I was naive with Jenna's recommendations. Now that I am receiving care from a competent psychiatrist at a different clinic, my life has significantly improved and I realized that Jenna has no idea how to treat ADHD and follows old and outdated treatment procedures. In addition, when I asked her what her thoughts were on medication management for children with ADHD (my children were also unfortunately newly diagnosed), she told me, "Why make your kids suffer? Besides, you love medication." Jenna was actually mocking me. It was shocking that she was passive-aggressively making fun of me for advocating for myself that I will not take weekend holidays from my ADHD medication. She did not like that I was going against what she thought was better for my ADHD management. *******We are ultimately the #1 advocates for ourselves and our health. Any provider that gets upset when their patients respectfully advocate for themselves, has serious humility issues and needs bedside manners**** I strongly do not recommend Progeny Clinic, there are so many other psychiatric providers available at other clinics that are compassionate and up-to-date with the latest medical and mental health research. Also, a heads up, if Vietnamese is not your primary language, definitely do not seek care with Jenna. She has an extremely thick accent and I could only understand her 60%-70% of the time. She would get frustrated with me when I would ask her if she can repeat what she said. It was just an overall terrible experience. I wish I could give this place a negative 5 stars. read more

Uncaring staff Which make appointments is very difficult. Doctors and staff. Don't care about their patience. Don't waste your time going here. read more

Dr. Vo and Julie at the front desk were very sweet and helpful! Dr. Vo really took the time to get to know you and was very informative (:

I have been to countless psychiatrists and psychologists and this office makes everything so, so much easier. They bill my insurance correctly and I pay less out of pocket costs here than anywhere I've ever been. Picking up and paying for prescriptions have also been easier and I pay the least amount by far for prescriptions. And on top of all that, Dr. Dylan has been the most helpful, the most easiest person for my daughter to talk to. I recommend this office to all my friends. I am so beyond thankful for their service! read more

these guys are the bee's knees. they give out free candy and they also have great psychiatrists. come for the candy and great service especially by Julie, the woman at the front desk read more

Progeny Psychiatric Clinic - Westminster - candy and mental health - Psychiatrists Near Me - Westminster, California

Agnes Maramba has been super great she's actually listening to me and everything I need

The quality of care here is excellent. Every time I come in they are on top of it and take care of my needs. From the front office to the psychiatrist, I feel I'm in good hands. Very clean and comfy office. I've never had a problem with anything here it's been a very smooth and seamless experience. read more

The office staffs are so nice, they care about patientsvery good, the doctors here are great, they are listen and good care for patients. I would recommend to anyone if needs help , should come to check it out this out. read more

This Progeny Clinic is terrible! Try the other locations first. The female receptionist always has a bitter attitude and instead of helping, just says she can't do anything. Unlike the one at the Huntington office, who went out of their way to help me the first time I called and reached out to my doctor and got back to me within the hour. I called to get my prescriptions from my doctor and was told I missed a phone visit and they would no longer see me. Understandably. But they refused to fill my medicine while I switched doctors and they refused to help at all and just said "find a new doctor." So I'm forced to go through withdrawals from the medication they put me on that they won't refill or take my calls on how I'm withdrawing. This place doesn't care about you, and I would never recommend anyone go here. Dr. Jenna Vo is the doctor I was seeing and do not recommend her or this office at all if you want to have a good experience. read more

We are so thankful we were referred to this office. The front desk is always kind and polite. Our psychiatrist (Dr Trish Tran) is sweet and knowledgeable. Parking is easy as well! read more

Dr. Trinh is amazing. I had couple sessions with her and she is very patient and thorough with her work. Highly recommended her!

I knew Dr. Vo from her old location in Dana Point and was so glad to know that she has a new office closer to my area. Dr. Vo is kind and attentive as always. The new office is modern, clean and comfortable. Special shout out to the new team of staffs who are very friendly and knowledgeable. read more

I was referred to this clinic from a friend and I couldn't be more happy. Overall great service and team. They really take the time to get to know you. read more

Jenna Vo is always fantastic! She's a delight to work with and incredibly diligent in suggesting appropriate treatment. Very flexible to make sure your needs are met. I was originally going to the Irvine location because it is closer to where I live and was bounced between providers and didn't go back when there was an appointment scheduling issue. ALSO. Jenna's office is worth visiting. Definitely the cutest I've seen. So pretty Definitely recommend read more

If I could give this place 0 star I would. Extremely unprofessional and loves to play the blame game. Don't waste your time here because you won't get the help you need. read more

I see Jenna every month and she has been a lifesaver for me. I'm in recovery and I see her every month. She doesn't push medications on me and has an honest heart that truly cares about just helping her patients. The women at the front desk always help me in a timely manner and I would recommend this clinic to anyone! read more

Progeny has given me hope for the medical industry. The three ladies I interact with (Julie and Trin up front, Carolyn as my provider) are inquisitive, empathetic, and treat me with respect I haven't felt in over a decade of seeing these types of providers. I've been put on too much medications, "wrong" medications that have caused massive harm, and gaslit into believing I was resisting my mental health improvement when I voiced concerns. At Progeny, they didn't make me feel like I was a walking pathology. We worked out that it was best to go from 4 meds down to 1 as we started treatment there. My provider spent way-over the allotted time listening intently, asking those basic questions about my environment, lifestyle and family history. Many psychiatrists don't bother to ask. After my second appointment, I told Carolyn had some concerning negative effects to a generic. She validated my concerns and suggested trying a medication I'd never heard of (a new brand of the same stuff). I'm so grateful for how fast the ladies upfront got the prior authorization to my insurance. Trin, who helped me get the authorization form, mentioned she's in school to be a P.A too, and I know working at this clinic is prepping her for a long career actually helping people. So many suffering people get turned into infantilzed zombies in modern psychiatry (I don't mean this in a derogatory way....not to med shame but to psychiatrist-shame/APA-shame). The DSM is diagnostic guide, but it's not a brain scan. You truly have to evaluate someone's entire life and history to know if a course of treatment is right, and the consequences can be dire, so this needs to be treated seriously. Progeny understands that. My provider, Carolyn, understands that. Ultimately, everyone's relationship to doctors and to their own meds are different, and that's the point. Here, they actually care about giving you the treatment and attention YOU need. Keep it up ladies! read more

Very organized and well-run psychiatry office. I can easily make and change appointments, and they send reminder texts and emails so you'll never forget about an appt. I've only had good experiences at this clinic. read more

OK so I'm a fairly new patient been with them about 3 months was referred by my primary care, the doctor he referred me to wasn't available before I left to Nevada, so I saw a NP so far so good, she's Nice,I'm on Meds seems to help some so far read more

Anyone looking for a Psychiatric NP? Make an appointment with Jenna Vo. Jenna is an amazing individual with years of experience in psychiatry. Her devotion and diligence in caring for others in mental health in one of a kind. She gives 100% devotion in helping clients work through and process life's challenging situations. Her dedication goes above and beyond for others. This women has a heart for her profession. I had the pleasure of working side by side with her for several years. Watching Jenna care for clients first hand. Taking time to just stop and listen to clients no matter how busy or hectic the work flow. Jenna professionalism is what makes her an amazing Psychiatric NP who loves to help others. I promise you will not be disappointed. read more

Very disappointing service. I came in for the first time as a referee from my dr. I have never had any mental health issues, until recently. When I came in Jenna seemed authentic and caring however since I was not comfortable to start taking any medication yet, she almost just dismissed me immediately after sharing that with her in our initial appointment. She said, tell me if you change your mind in two weeks (regarding starting medication) Two weeks later, during my phone follow up, I mention I just found out I was pregnant & was more stressed thinking of taking meds while pregnant. She recommended therapy, which immediately I began seeking. (I am genuinely trying to be better so I can return to work & provide for my family. I am a single mom of 3 kids) I have worked at my job for 10+ years & have never taking time off for my mental health & I thought this psychiatrists cared about helping our mental health improve & provide support however my job requested a 2 page letter confirming I had attended the psychiatrist appointments and this office refused. I had mentioned to Jenna during my phone follow up that my job was requesting a form showing I have been seen by the psychiatrist. She said "there's a per page charge but just let me know." When I came in with the form, the front desk ladies were NOT kind and said that Jenna had only seen me twice & she was unwilling to fill out the form because I didn't take any medication. Only offered my file. I was so beside myself. I came here thinking I was in good hands but no. They only care to give you meds & when you want alternative care/support they refuse & say you did not have treatment. ********************************************6/19/23 The below response is incorrect. I was not asking for FMLA paperwork. It was just confirming that I started treatment. I did have my PCP complete the necessary documentation for FMLA. What I took In was a Physician Statement confirming treatment that was requested for my job. I explained that clearly to your front staff who did not show any empathy or willingness to help. They took the 2 page document to you & came back & stated to me that because I had "only been seen twice and did not start medication" that you were unwilling to complete the form. read more