Great products, outstanding service and customer service. I got everything from them: Alpine ilx-f409, despite and harness. Great workmanship! read more

I took my Nissan Altima, to replace back window tint replacement. the sales person (Ralph) quoted $120.00 When I picked up my car, a different person was at the counter, and I was charged $145.00. Please ensure to get a quote in writing, so you won't be overcharged. Listen Learned! read more

This is a 10/5 stars! OUTSTANDING customer service cannot be expressed enough. Thorough and attention to detail is off the charts. i believe the price point is right. It's quality over quantity with these guys. Had my windows tinted and stereo install here. I have a soft top jeep and I expressed I wanted my front windows to match the plastic tint. Not easy to do, but these guys did it! The stereo instill was EXTREMELY clean and professional. Had them install a kill switch for my subwoofer. The switch installed looks like it's part of the vehicle. Overly happy. Highly recommended. read more

Got the front windows of my SUV tinted back in July before I made my cross country venture. Edmund and John were very helpful. I showed up way before my scheduled appointment time and they were able to get me in. I was out of there by my actual appointment time. So far, my car is looking good. I was told not to roll down the window; John put tape over the buttons as a reminder. Excellent workmanship, very helpful folks. They're located at the outside gas station on 32nd Street so easy to access. Highly recommend getting your windows done here if you work on/by the base. They do great work. And after 2-1/2 months, the windows are still looking great. I'd get my next car done by them. read more

I had an exhaust pipe fracture that Ralph had repaired right away. Very honest and fair estimate and work was done efficiently. I couldn't have asked for a better service with a great price. Thanks Ralph. read more

Great customer service and service. Read some reviews that they didn't start the appointment on time, but they were prompt and efficient. Dropped my car off at 9 for a car alarm installation and got a call at 1130 that it was ready. I did some price shopping around town and they beat everyone by a lot. Not to mention you pay for it at the NEX autoport shop and don't have to pay tax!!! I will definitely be bringing my other vehicle here next. read more

I can not speak of the work quality. I did not get the job done there! I was in the market for a a new simple stereo for my older car (1999). I drove by and spoke with Joe who was very very nice. The prices are a bit higher than out in town! But it look like a good idea, Joe advised an appointment. Gave me a quote. I left and said I would call to schedule the appointment. I called 2 days later and scheduled the appointment for a week later. Unfortunately Joe did not make the appointment. I did tell the person that Joe was having an issue locating the parts for my older car. So they needed to be looked up before my appointment. Appointment date I show up. Yes they know I am coming. NOBODY ordered the parts. They had told me it would be at most 2 hours. So I allowed 2:30 to be safe. Joe then tells me that he can not guarantee to have my car done 1130 because of the part. That my choice is either to leave it and will be done sometime or to re-schedule to another day. I had already taken time off work to do this. There was an apology but nothing to compensate me for my time and frustration. read more

I'm only giving this place 2 stars because Joe is so nice. Called yesterday to see if I could get my windows tinted. I was told to be here at 0900. Got here and the place was closed. Joe shows up at 0903, but Phil, the guy who is supposed to do my tint is NOT. I paid, left around 0942 and came back close to 10 and Phil is here. I wasn't advised that there were appointments before me, but people make appointments for a reason. It's 1229....still waiting....but hey....I don't have a life (insert sarcasm here)! read more

Great customer service!! As a gift I pre-paid for my fiancé's windows on his Challenger SRT8. Edmund was very helpful he was able to explain all aspects of window tinting and guarantees. We were scheduled for our tint to be done Saturday and Edmund was able to fit us in a day early! Thank you so much! Ladies it's a great gift idea prices are very reasonable. We will be sure to use them again! read more

My viper alarm remote went out of sync. I found out they were an authorized dealer and called them up. I spoke to Edmund, the manager, and he told me to come right in. From the time I got there to the time he re-synced my remote, despite him having other customers there, I was acknowledged and never felt like he was ignoring me. He thoroughly explained to me what happened and showed me what to do if my alarm remote went out of sync again. read more

This is preview and review. Progressive sold and installed an Alpine ilx007 in my Mercedes a couple years ago and did a great job. Now it doesn't work and the Progressive that did the work apparently closed and reorganized. I called other 5 star installers and they didn't have a clue. I've got dozens of emails to tech support at Alpine and they were just as clueless but, trying to be helpful, won't admit it, misunderstanding and making me restate the issue over and over, trying to make it my problem. Then I found Progressive again. One call, just one description of the issue, to this new incarnation of Progressive and Ralph took the time to carefully give me a reasonable explanation of the problem and solution. He promised to run down the issue (it's clearly due to the CarPlay iOS update) with various industry sources. This isn't likely to be anything he can make a buck on, but he insisted I call back regularly and gave me a schedule for who he's going to talk to. That's the service that will bring me back for my next unit. Ralph has my respect. read more

Time to update my 2004 Mazda 3 Hatchback to a new stereo with bluetooth/USB/Ipod capabilities. Being retired military I first thought of the Navy Exchange at 32nd St. Progressive Mobile Electronics is located at the auto service/gas pump area, not the main exchange complex. Going to their installation office I met Edmund Hermoso. Explaining what I wanted to do he showed me two options, one a standard CD/radio combo unit and one with a large flat panel. He explained the options each system had and cost. Being on a budget I selected the standard Pioneer model. Looking it up he said to maintain the radio controls built in to the steering wheel an extra adapter kit would work. I made the purchase and set up the install date based on the arrival of all parts. Installation was completed on 3 May. When I returned I was impressed with how well it looked. No after market appearance at all. Beautiful install. Edmund took the time to show me how to use the remote, all the features of the new system, and how to navigate to music files stored on the thumb drive. (Earlier when I selected the new car stereo, he advised me not to load thousands of files on the drive as it would be hard to navigate. Instead he said to set up folders for easy access. I did and access was easy.) I got an unexpected surprise when the replacement piece for the old radio display worked perfectly to hold my GPS unit. Overall I had the perfect new car stereo installation experience. As they also install window tinting, I'll be back for this next upgrade when the new shark fin antenna for my Mazda arrives in the mail. Also to be installed here. If you are military, active or retired, and need a new car stereo system installed in your ride you will not be disappointed here. Well done! read more