Unfortunately, this is not a good review, and it is not something I like to do. However, I feel…read morethis is necessary. We engaged John last November to do knock down ceilings and paint our entire house after he completed a very nice job on a flooring project the year before. This new project did not go well. We discussed and agreed to the project schedule and expectations. What transpired was a serious lack of transparency and management. We were taken advantage of including paying for work that was never done and were told it was, hurried work that required rework multiple times, schedule slippage by multiple weeks causing us to incur additional costs and rescheduling subsequent contractors. John discussed making things right, however we were well past the point of allowing for this to continue and paid for a different contractor to finish the remaining rework. I'm sorry to have to share this. Sharon G.

So far so good. Response times are great and being kept up to date with our flooring order has been…read moregreat. Price is negotiable and able to provide good selections based on your budget. More review coming after the floors are installed!

Recently had a carpet install and it's beautiful. The installers did a great job. House to home…read morecame out and did all the measurements.

We had a great experience at House 2 Home! The store has a wide selection of flooring, and the…read morestaff is amazing. We've been looking for the flooring for over a year, and have visited multiple stores. House 2 Home was by far the most helpful. They picked out the perfect LVP flooring for our house, and did a great job with the installation! Would highly recommend House 2 Home!!

Seriously, this company/location (fridley MN) will NOT post critical reviews on the company website…read moreso GOOD LUCK. They are ameteur hour at the best of times. If you have them do any work for you you will regret it. the actual mowhak LVT product looks good quality but PLEASE get someone else to sell it you you and install it.

Honestly their service is a joke. I contacted them regarding a $15,000+ project, looking to have…read moresomeone come out to the building to measure the spaces and bring some different samples for us to look through. The phone call was nearly unbearable, I have never had a service seem so disinterested in a customer - the call "dropped" 3 times, not once did I receive a call back. At the end of the conversation, I was told I'd receive a call within a week with more accurate estimates and to schedule an appointment.. two weeks later still haven't heard from these jokers. 0/10 customer service and courtesy I'd recommend trying to source and lay your own carpet before dealing with these imbeciles.

UPDATE 10.12.22: here's a tip folks - if you want someone to contact you, give a name to contact. I…read morespent 20 minutes trying to give them the opportunity to fix this mess, but after being transfer to the THIRD person - who was as clueless as the other two- I gave up. It took over 4 weeks to get the materials- that were "in stock". They couldn't find a somewhat decent hardwood installer up their ass with both hands on their cheeks. If you know what you want, can carry it out the same day, and install it yourself - have at it. Otherwise, save yourself the grief. You can thank me later. (original review below) ------------------------------------------------------------------------------------------- As far as customer service in the showroom is considered, I have no complaints. The guys there were cordial and helpful. Enough so that my client, whom I had accompanied to the showroom, placed an order for a little over $8000 for a combination of hardwood and laminate flooring under my professional account. This review will concern the person they sent to set up the installation of the hardwood, who may not be the guy in the showroom who sold the flooring, but is an employee of LL Flooring - and therefore reflects directly on the company and my potentail use of LL Flooring for materials in the future. "Dan" was absolutley THE MOST rude and condescending person I have ever dealt with in my nearly 18 years of contracting. Not only was he rude in his texting, but he also felt the need to call me right after my text to him at 10.30am requesting he please not change the time again - and when i answered he screamed "YOUR CLIENT PICKED THAT TIME Have a good day" And. then. he. hung. up. on. me. whoa. the epitome of professionalism there, Dan. /s First of all, my client did not "pick" that time - that was the time DAN gave. Second, when you are talking to the contractor who is coordinating the project FOR the client as well as installing the laminate, along with being the one who suggested LL FLooring to the client to begin with, you do not want to piss them off. That is the surest way to get not only the hardwood installation bid cancelled, but the entire materials order cancelled as well. According to DAN, only HIS and my clients time were "important". I was "not needed or necessary". Got it. OK. I also do not need, not will it be necessary to use LL Flooring, or recommend them to any future clients.

Loved the process. no surprises. Floor came on time. I did not like…read morethat i had to pick it up. Tony great to work with. Overall the floor looks great. And the service was good.

In this day in age it's hard to find good customer service, let alone GREAT customer service. But…read morenot at Cooper's Floors. You walk in the door and immediately feel like family. They give you one on one attention and listen to your needs and wants. We have used them for our flooring needs multiple times with multiple houses from carpet to laminate to LVP and have always been over the moon with our final product. Even when we have needed carpet patched because of a paint spill, their carpet installers patched it so well we couldn't find where the patch was. I would never go anywhere else for my flooring needs.

Great prices, large selection of what we were looking for and helpful staff. We love our new carpet…read more& plan to purchase more flooring from them in the future for our home. We are happy to have shopped local & supported a small business instead of the big box stores.

Excellent quality carpet and installation. Would highly suggest anyone in need of flooring to go…read morehere before big box stores. You'll be happy you did!

From the owner: Town & Country Carpet and Floor Covering is located in Maple Grove, MN…read more To schedule an after business hours appointment, please call during our normal business hours.

Amazing! Since they did a pheomenal job previously, we asked him to complete the rest of our…read morecondo...our two bedrooms for the carpet stretching. For total cost of $150.00. They were in and out again about 45 minutes....and now the carpet looks new again! Thank you so much, Rob! We are looking forward to asking you again for future floor covering...as we discussed... we are interested in installing laminated wooden floors in part of our living room/dining room area.. which is our plan for 2018! Thank you again!!!!

Ron and his crew were punctual, respectful and efficient. I had never purchased new carpeting so…read morethe whole process was new for me. Ron was patient and knowledgeable, he gave me multiple options - from far below my budget to far above, so I could truly see and understand what I was investing in. The day of installation, he and his guys were fully respectful of the fact that I was working in my home, they cleaned up everything and moved all of my furniture back to exactly where it was when they started. I would recommend Performance Floor Covering without hesitation!

This is the 3rd time in the last 4 years that we have used Dave's Flooring for one of our home…read moreprojects. That alone should let you know how we feel about their superior work and professionalism. For this project we wanted to install hardwood floors in our living room and upstairs landing. We just wanted to tie all the rooms together since Dave's did another job about a year ago. Everything is simple from the quote, demolition, installation and sanding to the finish. Communication is great and you always know where they are in the progress. Absolutely no surprises is the 3 times we have used them. Kelly did our second job and we requested him to do this job too. He is the absolute best. A perfectionist and super cool guy. Another awesome job by Dave's Flooring and the only flooring company I recommend to my friends.

I paid for 3 coats of poly and an additional "radcoat" supposedly to make the floors more durable…read more They sanded down the middle, did not do the corners or edges at all. After I complained they scraped off the poly and somewhat fixed the corners. Not great, but better. Applied one more coat and then the final coat so I got one less coat then I paid for. First time they left the doors unlocked, second time they left them not only unlocked but wide open in sub zero weather. The house was vacant so I guess they thought that was ok. When I asked them about it they said it was hard to lock old doors and hard to make old floors look good. I thought that was what they did? It was a 1940's house so not ancient. They have every excuse in the book ready when you call to complain. Not the same floor company I used to get for all my rehabs. Very sub par work which it appears to be from a variety of sub contractors. Sad that what was once a good business is now just a scam operation cutting corners whenever they can. Check all reviews - wish I had.