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    Promises West

    5.0 (55 reviews)
    Closed 9:00 am - 7:00 pm

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    Reviews With Photos - Promises West

    Lisa C.

    Wow! Diane was wonderful and she had exactly what I was looking for. Customer service was great and very personalized. I am so happy I went with Promises West versus a larger business because I don't believe I would have gotten the same quality of service. There were so many options to choose from, but Diane helped me choose and create exactly what I wanted. My order arrived on time, was accurate and everything I imagined. I will forever be grateful for working with Promises West in helping me create a beautiful invitation that I will remember and cherish forever.

    Kathleen R.

    My fiancé and I ordered our invitations with Diane and it was an incredible experience! She helped us with everything and was so hands-on and flexible! Our invitations came out amazing and the turnaround time was great. Highly recommend!!

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    5 months ago

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    Diane M.

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    1 year ago

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    Diane M.

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    2 years ago

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    Diane M.

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    3 years ago

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    Diane M.

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    1 year ago

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    Diane M.

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    4 years ago

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    Diane M.

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    2 years ago

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    Diane M.

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    7 years ago

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    4 years ago

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    Diane M.

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    6 years ago

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    Diane M.

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    7 years ago

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    5 years ago

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    Diane M.

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    5 years ago

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    Diane M.

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    7 years ago

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    9 years ago

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    Diane M.

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    8 years ago

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    Diane M.

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    5 years ago

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    Diane M.

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    5 years ago

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    Diane M.

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    10 years ago

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    5 years ago

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    Diane M.

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    7 years ago

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    5 years ago

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    Diane M.

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    8 years ago

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    8 years ago

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    Diane M.

    Thank you so much Stacie for your business and your wonderful review!

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    9 years ago

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    9 years ago

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    Diane M.

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    7 years ago

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    9 years ago

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    Diane M.

    Thank you Lory for your business and your wonderful review!

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    11 years ago

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    9 years ago

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    7 years ago

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    Diane M.

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    10 years ago

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    8 years ago

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    Diane M.

    Thank you so much Maureen for your wonderful review!

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    15 years ago

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    11 years ago

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    8 years ago

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    Page 1 of 2

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    Special thanks to Diane and Promises West for making me smile from ear to ear with the results!

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    West Coast Couture

    (269 reviews)

    $$

    Literal PTSD from this unnecessary nightmare of a woman…read more. Let me start by saying if she took credit cards like anormal business and not strictly Zelle and Venmo (ok sketchy) perhaps this might be a better review.. We had to cancel a dress appoint with 2 days notice after an injury to my fiancées grandma, and she said "no problem, family first" and another appointment was made for two weeks later. Then.. a week later she's blowing up our phone to pay the full amount ($750) BEFORE we pickup the wedding dress. We didn't feel comfortable paying the full amount without seeing the dress was done correctly first. But the woman Marie didn't want to hear that. (This women is so ADHD and has extreme problems with parts of conversation that don't involve her being the one talking.) The best way I could describe this conversation was like having a debate with Donald Trump. She never stops talking and she just round and round in circles endlessly and gets mad at you for trying to speak. She was demanding that we "send her a deposit" and we asked multiple times "how much are you asking for??". First and second time we asked she just kept talking about "how nice she is". Third time we asked she said "whatever you want, anything" ..like what..? So we asked again trying to get clarification and she said "whatever, like how about half!" This is why people make contracts so you don't have to do exactly this.. She kept falsely claiming there was any kind of contract, but when I pressed her about what the contract said she got irate and said "you agreed to $750 due", which yes of course we agreed to pay $750, but attached is what she was calling the "contract". There was no signature, nothing about payment dates, nothing about deposits, strictly "$750 due". Then she said she didn't "appreciate our energy" and "didn't like being bullied" from asking her about where it says anything about a deposit and why she couldn't understand why we wouldn't want to pay before we know it was sized correctly. Then.. she got extremely irate and said she "didn't need our business" and she "could have another girl take your place by tomorrow" and then she said she'd cancel our appointment and **"good luck getting your dress back"** and "I'll have my husband and the police waiting for you", like what..? and then she put her husband on the speakerphone and said "my husband is here but he hasn't said anything.." (probably because also like Trump it's hard for her to ever stop talking so how is anyone supposed to get a word in) Then my fiancée started just bursting out crying cuz who needs this kind of unnecessary stress..? So I ended up apologizing to this New Jersey mob wife woman for nothing but trying to ask about these deposits out of nowhere just so this , and we could get our $5000 wedding dress back because my fiancée was worried she was so unhinged that she might cut up or destroy her dress.. After we calmed her down and she kept saying the same things she had said 40 times around and around again about how nice she was to have cancelled the first appointment, and how she had he business since 1998 and didn't need our business but then right after that said "I need this money to keep the doors open you know how it is" like okay it's one or the other not both Marie Trump We had to whiteknuckle it from Sunday night when this happened until the appointment Friday.. but this was absolutely the worst business experience we've ever had.. Like most extremely ADHD persons: Fine marks as a seamstress Low marks as an organized business person

    I got referred to Marie from my dress shop in LA. When I met her, she immediately made me feel…read morecomfortable and I knew I was in great hands. I had two dresses for her to alter (my wedding and reception dress), and she kept me in the loop with all the progress she was making. At the end, I felt very happy with her services and I would recommend her to any bride :)! Thank you to Marie for making my fit perfectly into my wedding dress

    Amy Marie Goetz Fashion - Amy Marie Goetz Fashion custom gown.

    Amy Marie Goetz Fashion

    (2 reviews)

    Love all the custom top that Amy designed and made for me and my sister!!!! I personally like the…read moreneon green and white one(which literally feels like Chanel!) I feel very elegant and confident for all day! Also, I order another blue one for my sister for her birthday and she enjoys it a lot! The best part is Amy can design and made any size you want and Elisha top can fit any size! So highly recommend and you don't have to worry about how tight or how fat since the custom top You can choose any color and can fit everyone! Here's the pics of our choice.

    I had the pleasure of working with Amy to design my 30th Birthday Dress. Amy and her team made the…read moreprocess as stress free as possible.. Amy always made sure I had input on the exact way my dress was configured! I loved how from the first time we sat down to discuss my dream dress, Amy already had a few scratches drawn for me to choose from. Also, Amy always made sure to give me options for dress fittings to ensure it worked around my schedule. All in all, from start to finish Amy and her team did an AMAZING job on my dress! I absolutely love the dress and how it was EXATLY what i dreamed of! I walked into Amy's office trusting her and the team to construct a dress, but what i left with was a memory of a dress-making process that went by as smooth as possible that gave way to a Birthday night that i will never forget! This dress truly fit my theme of "Marlene's Fabulous 30th Birthday ".

    Mae Bridal

    Mae Bridal

    (4 reviews)

    I had the best time with Mae Bridal, and I'm so thrilled to have found my dress with them! I had…read morevisited several other bridal shops in LA, NYC, and Dallas, and I was getting overwhelmed by too many options and worried that nothing really felt like me. When I went to Mae, it was such a relief and so inspiring. They have an incredible selection of designers that you can't find anywhere else, and they have curated some of the most chic and fashion-forward dresses that feel unique and elegant. Each dress was such a moment. The first visit I went with my mom and sister, and the second visit I went with my two close friends. We all remarked about how fun and relaxed it was, thanks to the beautiful and intimate boutique vibes. Both Claire and Emily were amazing and made us feel so welcome. They really try to get to know you and understand what you're looking for while giving you space to explore and be creative. They provided thoughtful feedback and ideas to create a whole look that feels just right. By the time I was ready to make my decision, I felt so supported and really excited. Whether you're just beginning your dress search or in the full swirl of it, go check out Mae Bridal and have fun!

    I came here with the intention of trying on one specific dress, but left with the best impression…read moreof Mae Bridal. Claire was incredible and friendly, truly made my mom, sister, and I feel at home. Based on their website, they carefully curate the type of unique and fashionable bride they want to attract. I was not only able to try on my desired dress, but multiple other incredibly unique dresses as well. I actually had a hard time choosing towards the end! Claire was accommodating and made me feel special the entire time. I truly appreciate the experience and picked a dress same day! Thank you for everything

    L'ezu Bridal Atelier

    L'ezu Bridal Atelier

    (115 reviews)

    $$$

    If you're looking for a custom made to order bridal dress, look no further. After shopping around…read moreat several bridal stores in both LA and NY and not finding anything I loved, I consulted with Patty and Corina at L'ezu to create my dream dress together. We ended up pulling in elements from different dresses I had seen to bring my vision to life. I showed them images on my phone of each of the dresses I liked, and they made it come to life, from sketchbook to reality. L'ezu's execution of my dream dress was the best experience of my wedding planning process. They pulled off exactly what I envisioned for both my main dress and my second look (which I loved equally). Vera Wang and Monique Lhuillier have nothing on L'ezu! The quality of their fabrics, Patty and Corina's craftsmanship, and their attention to detail were top of the line. Many of my friends are asking for their number and I can't speak more highly of the entire experience and of these two ladies as individuals. I will truly miss the entire wedding dress process and look forward to having L'Ezu make my dresses for other joyous occasions.

    Patty and Corina were absolutely wonderful every step of the process in making my wedding dress…read more They were highly responsive and were invaluable in making my wedding day one to remember. I did not have a lot of time in planning my wedding, but Patty reassured me she could fit me into her busy post-covid schedule. I never felt rushed during my fittings and in the end my dress fit me like a dream, I didn't even need shapewear! Patty and Corina were extremely detail oriented and had great advice on helping me find the perfect shoes to finish the look. Being able to skip wedding dress shopping and going straight to their skilled hands was invaluable in reducing all my wedding planning stress and I highly recommend anyone to make an appointment with the L'ezu team to get your perfect dress made.

    Promises West - bridal - Updated August 2026

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