This review is solely for Proper Parking as a parking management service. I truly believe the accurate way to judge a company is by how they handle a difficult and unfavorable situation. Do they take responsibility for their employee's wrongdoings? Yes Do they handle uncomfortable situations with grace? Yes Do they have professional, trustworthy, reliable people on their team? Yes Do they have insurance that will cover their mistakes? Yes After my unfavorable encounter at one of the lots they manage, I would definitely trust Proper Parking to take care of my parking needs. They handled it well and were very professional about it. The only criticism I have is the speed of which the matter was handled. read more

Valet damaged my car and now I can't get a response. I went to the Omar Courtz event at The Vermont Hollywood on Saturday, May 18 and used the valet service provided by Proper Parking. When I got my car back, there was noticeable damage. I reached out right away, spoke with someone named Aiden, and followed up with photos and a full description to the email he gave me. Since then? Nothing. No reply. No update. Just silence. I've done everything they asked, and now I'm left hanging. It's starting to feel like they're hoping I'll just stop following up and take the loss. I'm not that kind of customer. If this is how they handle issues, especially after something as serious as vehicle damage, I'd think twice before using them, whether you're a customer or someone hiring them for an event. I'm still trying to resolve this directly, but it's been days with no movement. read more

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Absolutely horrible! The location is fine, however when we were trying to leave we were trapped with a car behind us and no way out without damaging our vehicle, nearby vehicles, or the fence on the property. At this time we have been stuck for an hour and can only hope to be on our way soon. Sense many other people have to do some creative maneuvering in order to leave due to being in similar situations. I recommend parking literally anywhere else. read more

There is nothing proper about this business. The company has no respect for any laws and regulations, if you have any troubles with this business they will ghost you. They have football stadium lights that are directly faced at my building the bright overhead lighting in the lot has been left on overnight, even when it is empty. Residents in the building across N El Centro have been having issues with the bright lights affecting sleep quality, ambiance, and general comfortability, particularly in the lower units (floors 2-6). The lights are so strong that they come through the building's blackout shades, and I need a good night's sleep after three weeks of this same issue.  Lights are being left on at the Proper Parking lot space at the corner of N El Centro Ave and Selma Avenue. read more

Proper Parking - Light pollution... football stadium lights left on for weeks for an empty parking lot - Parking Near Me

Horrible company ... i have called them for 3 weeks regarding a light disturbance and they still have not corrected the problem or have a time line of when it will be fixed. They have extremely bright lights pointed directly at my home ! The company does not follow state or federal laws so I would never trust them with anything. read more

The company has no respect for following laws and I would never trust them to keep my car safe. They have been warned many times to fix their legal nuisance for light pollution and now we must wait for the city to get involved. read more

We had a last minute event at a venue in hollywood and Chris and the Proper Parking team were able to jump on this and secure 100 parking spots for all of our guests. From the minute I told him about the event he assured me he can get it done even it was just a few days before the event. The event went without a hitch and everyone was satisfied with their service. Thank you! read more

Proper Parking scammed my organization out of $1,400.00. I was given a quote by Chris Adoian, the Proper Parking president, for 35 reserved parking spaces at Proper Parking's 1800 Vine lot for October 5th and 6th. I agreed to the price and was sent an invoice, which was promptly paid. No receipt was given and my follow up email was not responded to. When people arrived at the parking lot on the 5th, the parking attendant had no knowledge of our party's reservation and the attendees had to pay on their own. Chris Adoian was left a voicemail that morning requesting to resolve the issue and did not return the call. On October 6th the lot was completely closed to all parking. read more

15 years in the events business and this is by far the BEST most accommodating valet service I've ever used. Chris and his staff were professional and extremely gracious to guests. I highly recommend them to anyone looking for a high end valet service. Perfect Experience. read more

We used proper parking for a production shoot, they were able to get us parking in record time on short notice. The lot was well maintained and we had no issues what so ever. The price was reasonable and I couldnt be happier. If you ever need parking in the hollywood area, give them a call, you wont be disappointed! read more

Highly recommend using Proper Parking for your special event. We used their services at our home in the hills for brunch following our wedding. Not only did they handle all permitting with the city, but they also provided great service with the limited parking and tight streets in our neighborhood. Valet attendants were sharply dressed and showed high levels of experience handling exotic cars. read more

I manage a commercial property and was approached by these gentlemen to manage our parking lot. I was hesitant to switch because it seemed like a large inconvenience from a building operations standpoint, but Proper Parking made it a seamless transition and we have never been happier. They provide parking management devices to our tenants to reduce our involvement as PM's, they utilize technology to minimize person to person contact when necessary (and it makes things run much more smoothly than they had in the past). And their car washes are A+. I highly recommend Proper Parking and appreciate their efforts and abilities. read more

We had an issue with parking at the 1721 Vine Street surface lot that was very upsetting. I was contacted by the co-owner, Chris, of Proper Parking, and he not only addressed our issues but was able to show that it should not happen again to anyone parking at this lot. I recommend Proper Parking and in particular the surface lot at 1721 Vine Street which by the way is a super place to park if you are going to the Pantages Theatre. read more

Recently used Proper Parking for a company event and was astounded by the service. Chris was there every step of the way and helped answer any questions or concerns I had. Would recommend for all types of events. Thank you for the job well done and I will definitely use Proper again! read more

I have used this parking company multiple times for a variety of occasions. They were very responsive and easy to communicate with. They also had a very presentable staff that were friendly and helpful to guests. I have used other valets in the past and no one is quite like Proper Parking. I will continue to use them and recommend them! read more

I have worked with this company several times. Unfortunately they are not reliable since they don't have good support staff. They lied to me saying the staff is patrolling the cars which they parked in a no parking zone but the truth is that there wasn't another guy, but they billed me for him. Can't recommend them. I gave them a second chance and they did a great job read more

Hired this company on for a large private party I was organizing for valet services. They showed up promptly before the event with more than enough staff for the job. Everyone was dressed very well and very polite with attendees. Definitely will be using their services again soon. read more

I parked in one of Proper's lots in Hollywood when I saw a show at the Pantages recently. Everyone was friendly, the prices were fair, and it was so convenient! Highly recommended! read more

I have hired Proper Parking to valet two of my events and they have been incredible to work with! Very professional and polite with all guests. I'd highly recommend them for any event read more

Very convenient and secure parking next to the Hollywood Pantages Theatre. Friendly staff! I found out they do valet parking too. Always park with Proper when i'm in Hollywood! read more

Excellent customer service at the Hollywood and Vine location! The valet named Vigen went above and beyond the call of duty after I lost my wallet in the parking lot. I got a call from him shortly after that and was able to get my wallet back within an hour. Thank you for your honesty and integrity! read more

I used Proper for my house warming party and their valet service was the best I had ever seen. Their attire and excellent service made the party just look that much classier. Ever guest that pulled up was quickly greeted with a smile, warm welcome and some guest even came up to tell me how nice it was. I will always use proper parking when I have an event. Top of the line! read more

Hands down these guys know wussup. I pulled up to the lot and these guys had that fast response time to help all customers. Seen these guys at multiple lots and they are the bees knees excellent service, will definitely do business with them in the future. read more

I'm pleased to say that the name they have for this company is pretty much spot on. The way they take care of their clients cars is perfect. And they treat every customer the most professional and respectful way possible!!!! Definitely trust these guys to park my lambo ;) read more

I used them once as the event I was invited to had complimentary valet with them.. The manager Working on site at the Lombardi house was very nice. Car came in no time! I'm going to work with them on my next house party 100% read more

I parked at Propers 1841 North Highland lot the other day when my friends & I were going to Lucky Strike. We spent awhile trying to find a close & affordable spot to park my car, since its Hollywood & a weekend I didnt think we'd be in much luck. But we stumbled arcoss their lot when we were trying to find parking that wasnt $30+. Very fair price for the distance to where I was going (few blocks down the road). When I get myself into Hollywood again, i'll be parking at there lot. read more

Do not Park in the parking structure on 1800 Vine Street for Pantages Theater. They double park you so if you are trying to get out early you will have to wait. read more

I use Proper Parking every time I go to the Pantages Theater. They are always helpful, accommodating, and friendly. I have always felt safe leaving my cars in their lot and am always impressed by how they manage to work so efficiently. I had a particularly good experience with their staff member, Jose. He was fantastic and accurately represents the high quality of their staff. I will use Proper Parking every time I go to the Pantages and I suggest you do to! read more

I don't use valet often, but I had such a great experience with Proper Parking's Valet service, that I couldn't go without giving them a 5 star review. They were so kind, opened all the doors for me, and even ran to get my car when I was done eating! Outstanding service. Keep up the good work guys!! read more

Proper Parking was awesome for a private event I recently had at my house. They were very professional, easy to work with, and very kind. I recommend this company to anybody who needs valet services. read more

Incredible customer service, excellent catering, reasonable price, & extremely professional. Couldn't have asked for better better valet service. read more

Proper Parking is professional, prompt and "proper" indeed. From parking lot management to valet parking all tasks are completed with the upmost care and consideration. I have used their services multiple times and have been extremely pleased on every occasion. I highly recommend Proper Parking to anyone in need of parking services. read more

I used Proper Parking for an event at my house in the Hollywood Hills and they were wonderful to work with from beginning to end. They returned phone calls, gave me advice on how many runners we would need, they showed up when they were supposed to, they looked professional, were courteous and their price was lower than all the other estimates I received. I wholeheartedly recommend their services. read more

These guys operate a lot on the corner of Hollywood and Vine. They charge $20, way more than any other lot in the vicinity. Even worse, they make you park your own car. The spots are extremely tight and they make you park as close to the other cars as possible. I've left this lot on more than one occasion with multiple scratches on my car. Staff isn't very accommodating either. Go to the $10 lot right down the street on Hollywood and Selma. Much better. read more

Brandon, the owner, responded to my Yelp request within minutes and was kind and helpful with planning my parking services for my event. He pulled the parking permits and kept me involved during the whole process. I would refer this company to anybody. read more