THE WORST PROPERTY MANAGEMENT EVER. DON'T LIVE HERE IF YOU DON'T WANT TO DEAL WITH THINGS THAT I AM LISTING BELOW. To start, the unit we lived in was covered with mold. We contacted the property manager many times but they kept avoiding dealing with us. They even said "WE ARE NOT RESPONSIBLE FOR YOUR HEALTH" even though our unit was covered with mold which obviously affects our health. They finally got back to us after many attempts (over one month) but all they did was came to the unit and wiped mold off and left a gigantic dehumidifier to dry the walls for a week. This huge dehumidifier was very loud and took the entire living room space. Obviously the mold kept coming back. We asked them to check out the inside of the walls but instead they just kept wiping the mold off of the walls and ran a dehumidifier and repeated the process. The mold issue was only one of the issues among so many. The AC never worked properly, it kept beeping in the middle of night and kept us awake. The oven handle was broken from the very beginning and we put in a request but they just superglued it and never really fixed it. Of course it came off after a couple of days. And the worst part is THEY CHARGED US FOR THE BROKEN HANDLE after we moved out even though it was already broken when we moved in. The entire floor and walls are always wet from moisture and felt very disgusting. VERONICA the property manager is so rude and unprofessional. The entire time we were dealing with issues, SHE NEVER SAID A WORD. She never even texted or called us to see if we are doing okay, she never said anything. When she is at the property and sees us, she didn't even say hi. As I am reading other people's reviews, it seems like she has been acting that way to everyone. I just don't understand how this very unprofessional person still has this job. If you don't want to deal with any of these issues that I had to go through, then don't live here. Don't waste your time, money and energy. It is not worth it at all. read more

I have used Yelp for both finding services and rating businesses; I sincerely hope my review doesn't end up in the not recommended pile, as it seems most of the other positive reviews of Property Advantage have. We had to put our rather pricey home on the rental market mid-November of last year, which is a difficult time to rent out a house. Within a few weeks Property Advantage found us a perfect tenant, whom we chose from 3 applicants. Property Advantage took photos before the tenant moved in, and did a thorough condition walk through with the tenant. Whenever I needed help, if either Diane or her assistant were not available when I called, they called me back promptly. Both were always pleasant and kind. I received a detailed monthly report and a great year end report, which makes filing taxes much easier. Diane did a yearly inspection, with photos, in the presence of the tenant. We had some maintenance issues, and Diane always stepped up to help, getting whatever was needed arranged promptly. Our tenant decided to move to another area after the lease was up. Diane did a walk through with him, and one with us. Her assessment of issues was totally reasonable, and she personally checked every cabinet to be sure the tenant had not forgotten anything. We promptly received the refund of our reserve funds. Even though Diane knew we would not be using her in the near future (we rented the house to some friends), she remained diligent, personable, and professional. She arranged to have repairs done after the tenant had moved, and called the new renter to let her know what was going on. As a homeowner, I would definitely recommend Property Advantage, and will use them in the future when I need a property management company. read more

We are property owners. We have used Property Advantage Carlsbad (and other firms they merged with) for about 13 years. Up until recently, our experience was average, tenants called P.A. about an issue, then we would take care of it right away. Recently our tenants reported a leak. P.A. sent out a plumber to assess. It required about 6K to fix. So, no problem we thought, with insurance our loss will be limited. Our insurance adjuster visited the property and the tenant told him that P.A. had been notified about 6 months prior about the leak. Because of this, we have no insurance coverage. It appeared that P.A.'s "oversight" cost us some cash here. So, we decided to put the property on the market. Asked P.A. to give 60 day notice to our tenants. Heard nothing from P.A. for the next 4 weeks. Now today, after only 28 days, P.A. calls to tell us the tenants are moving out tomorrow. It appears that P.A.'s "oversight" here is costing us again....realtors not yet lined up, painters not lined up, less rental income for us than we expected...... Upon reflecting, we have remembered a handful of issues we have had with P.A. over the past several years. Mostly related to damage in our property that they did not catch. Communication appears not to be their strong point. A shame since communication is probably the most important thing in this relationship. We feel that for the past several months P.A. has been more concerned for the renters well being, and not so much with the property owners and the property itself. read more

I have nothing but good things to say about the way I have been treated by the 3 people I have worked with at the Carlsbad office. I was contacted by Sylvia, a property manager, after I sent an email about a property I wanted to look at. She made an appointment with me the same day,Friday, and I decided to rent the property after viewing it. On Monday AM I went to the office with further documentation of my assets and money for my credit check. Elena, the receptionist, informed me that Sylvia would not be in until 1PM, but she contacted Cathy, who assists the property managers. She, too, was very helpful, taking my paperwork and check, and told me I would be called as soon as a decision was made on my application, so I would not have to be "biting my nails"! I was called in the afternoon by Sylvia, as I was accepted for the rental. I immediately brought my security deposit to hold the property. I have nothing but praise for the group effort at the office. Sylvia has been very prompt with answers to any requests for information, and she has a wonderful personality. I enjoyed working with Cathy, too, as the go between when Sylvia had a later shift, and she, too, has a very personable manner. I am looking forward to my move-in, and do not expect any problems to arise which Sylvia will not be able to take care of. I have full confidence in her managing capabilities. read more

I'm not one for posting, but in this case I thought It may help others find a management company that can get the job done efficiently, without having to do most of the work themselves. I am the president of an HOA here in Oceanside. As an association we have gone through some tough times with previous management companies...not following up on requests, not knowing current civil codes, not answering or returning members calls and not keeping bank signature cards current, are just of few of the problems we faced. After interviewing four management companies within our area, we found Property Advantage. The team at Property Advantage has worked diligently, coming alongside Board members as well as our community, to insure that the associations governing body runs smoothly. Our on site manager, Larissa Knies, is by far, the greatest asset of Property Advantage. With just under 10 years experience in property management, specializing in Senior HOA's, Larissa has proven to be knowledgable, conscientious and tireless in her effort to complete every task thrown at her. She is pleasant to work with, understanding and has made our job as Board members much, much easier. If you are looking to improve your current property situation, or thinking about hiring a management company....I would strongly without reservation, recommend Property Advantage. read more

My wife and I owned a property in Carlsabad, CA since 2002, and have PropertyAdvantage (PA) managed it since. Use to be Granite Property Management and was absorbed into PA. We had about four property managers until recently we have Bryan Fields. The maintenance manager is Philip Chiles. We never have any significant issues with PA managing the property and the tenants who we rented out to. Both Bryan and Philip kept us informed of issues and asked for approval before repairs were commenced, and importantly, kept us with status updates & followed through until issues resolved. We decided to do some remodeling projects to the house, and we live in northern California. We made a trip down to meet up with Bryan and Philip. They gave us good input and advices to what to do with the project. We completely left all the tasks to PA, including vendor proposals, execution of tasks and followed through until all works were completed to PA's high standard. In between time, Philip took pictures to show us the progress. Even our friend when checked out the project at the end was very appreciative of the quality of works and all done within timing and approved budget. When you are not on location to manage a property, you need somebody you can trust and rely on, we found PropertyAdvantage. Thank you both Bryan and Philip very much!. read more

I had (and am having) a very bad experience with property advantage. When I moved into my place a lot of things were broken. Some of these things were noticed when we first viewed the unit and we were told they were going to be fixed before we moved in. They were not. In addition, our bathroom sink has been broken since I moved in. The drain is broken and the water drains under the sink and floods. I've been brushing my teeth in the shower for 3 weeks now. The property advantage has known about these issues for 3 weeks and they have done nothing. I keep being told that maintenance will call me but they haven't. Lastly, I noticed Marty R. has commented on another review stating that "we provide our owners and tenants with written move in and move out reports, complete with photos" I have asked my property manager for this report 3 TIMES and not received it. He does not even acknowledge my request. And before Marty R. comes to comment about my review just know that he has been cced in my emails to the company and he has never contacted me about any issues so I don't see the need for him to comment on my yelp post. Property Advantage clearly only cares about their public image but not their actual tenants. (I will try and upload images of my emails to the company) read more

To whom it may concern; I have had the pleasure of working with Erik Runsvold and the Team at PropertyADVANTAGE. When you walk into the office, it is a welcoming environment where the company works seamlessly together. I have seen this first hand while working on three large projects with this team and have been grateful for their expertise and professionalism. Specifically, one of these project had a very challenging number of homeowners. With the dedication of the Community Manager, Kevin Colpean and the professional attitude that was brought to each walk-thru, board meeting and conference call, the job finished flawlessly. The manager stood behind the board of directors but also inserted opinions where they felt it would better the project and the longevity of the Association. The board was nothing but thankful at the end of the job. The key to this team's success is their experience, drive, and ability to communicate with their vendors and clients. I would recommend PropertyADVANTAGE to any association or property owner. If you have any questions feel free to contact me directly, I would be happy to discuss my experience with PropertyADVATNAGE further. Best, Kellan Brown Director of Business Development PrimeCo License #731584 C, C-33 read more

Larissa Renwick is the assigned manager for Melrose Park Condominiums in Vista. I am an owner of one of the units and being a new owner have contacted Larissa on a variety of issues during the past several months in person, by phone and email. She has always been easily accessible and very responsive to any issue brought to her attention. I could not have asked for better or more prompt or considerate service. I have current and prior experience with management companies and managers, not altogether positive. Larissa has been a bright light in the industry and I have nothing but positive comments to make about her responsiveness, professional demeanor, knowledge of property management issues and above all her willingness to resolve issues in a timely manner. She is the 'advantage' in Property Advantage, over other management companies. Larissa has always kept me well informed on developments, keeping me 'in the loop' in her contacts with the association board, which I truly appreciate. Melrose Park Condos and Property Advantage are extremely fortunate to have Larissa as a representative and on the respective teams. She has, without question, provided me with exemplary service on each and every occasion. read more

This review is regarding the amazing experience I had working with Julie Dong as the property manager for the Property on Rosebud lane. If you are lucky to be able to work with Julie, you can rest assure that your moving experience will be less stress. Julie takes care when selecting residents, so you know that your neighboring tenants are going to be problem free people to live near. Another great quality about Julie is, that she was great about keeping you informed about your process with updates. As a college student I felt that Julie was very understanding about accepting financial aid as proof of income. Moving from Northern California to Southern California was a big task alone, and it can be difficult trusting that you are working with a good property management if you're not familiar with the area. After dealing with another property management company that never responded to my calls, it was clear what separates Julie Dong from the rest. I would say a large contributing factor for why I chose the property I did was because I know that if I had any problems I would be good with Julie Dong as our property manager. read more

I usually don't post reviews; however, The Oceanside Property Advantage was amazing from day one. I called about one property and they were able to put me in a different one that fit my needs. IT was an AMAZING BEACH Apartment with ocean views! The Office Staff, Laura Rivas and Jefferson Rivas were superstars in that office. I was able to move in with no problems and they are in the office when you need to stop on by. Carolyn Alvarez and Courtney Saenz were on top of the Paperwork and making sure we had the right fit and that everything was running smoothly. Thanks to Oceanside Property Advantage my wife and I were able to have an Amazing Apartment by the Ocean for a GREAT Price. Oh yeah. I needed a garage and there was some confusion on which was mine...needless to say Laura was able to handle it that day. Renting may not be for everyone, but if I am ever looking to move out, I hope that I find my next place through them. I get it that not everyone has amazing experiences at the other offices, however the Oceanside office runs like a fine oiled machine and its worth giving them a try. Thanks And Peace. Jesse read more

If you are looking for a great property manager for your rental property, Property Advantage is the way to go! They have managed my property for almost three years because I moved out of state, and I have not had any major issues during that time. If any issues arise with my property, I immediately receive a call from their competent and caring staff. Most of the issues are resolved immediately and if any require additional time, you can count on them to maintain their focus through to completion. Most notably, Ms. Lara Doronzo is a great property manager. She is amazing to work with and if I ever have concerns, I never think twice but to inform her immediately. In the last three years, my property has undergone a few major maintenance projects and everything was taken care of without ever having to travel back to California to be present for any of them. It has truly been a blessing to have such caring people take care of a property like it is their own. I absolutely believe that the managers at Property Advantage have this as their number one priority. I give them my highest recommendation!!! read more

This Review is For the The Oceanside Office of Property Advantage on Coast hwy: I would have to say that the two Laura's at The Oceanside office on Coast Hwy, are two of the best people I've ever dealt with. Laura D, was contact Mgr. Wow I can't say enough about her . I Would highly recommend her as your go to person . She always was so nice and caring. I don't want to forget the other Laura as well she also is very sweet and professional as well.. Thanks Ladies.;) Give them 5 Gold stars for me if you ever meet them. I have been renting for about 3 1/2 years with Prop Advantage and have had every and any issues solved and resolved when I spoke with them . The community or area at 405 Stoney Point, has the most wonderful neighbors. I will surely miss both Laura's as well as all the friends and neighbors Iiving there I have met. Thanks again Laura's Sincerely enjoyable time with ya'll James Spires read more

We recently left our lease with Property Advantage. I honestly didn't deal much with the company itself, however our property manager was Micki O'Toole. What I can say is that Micki was absolutely wonderful!!! I always got a prompt response to emails and texts, and any issues were addressed. As far as our deposit is concerned we received all of it back less $30.00 which was a legitimate charge for a broken globe on the ceiling fan, and received the check in less than 10 days. She was also kind enough to meet me 3 weeks later to pick up any mail that did not make the address change. The only disappointment that I had was I was under the impression that after the one year lease we could then go month to month, however Property Advantage wanted a minimum seven month lease. It could have changed because the previous property management company was Golba. If we have any rental needs in the future I will seek out Micki O'Toole. Thanks, Sherrie read more

I am on the HOA Board at Oceana South 3 and we hired Property Advantage in the fall. Our previous management company closed down and so when Property Advantage took over, they had a difficult time getting documents and records for our HOA. Our first Community Manager was not a good fit for our Senior Community. Throughout this time Erik Runsvold, HOA Division Manager worked with us to rectify the many problems that we were facing. Eventually, with his help, we got the HOA documents that we needed and he assigned us a new Community Manager, Larissa Knies. She has been our manager for about 6 months now. After a rocky start with them, we are now pleased with the service we are receiving from Larissa. She is responsive to our concerns and is very knowledgeable about Senior Community HOAs and dealing with the various challenges we face. I would recommend Property Advantage, especially if Larissa Knies is your Community Manager. read more

I lived in a Property Advantage managed apartment for more than 4 years and I have nothing but praise for the professionalism of Carolyn Alvarez, Laura Rivas and Courtney Saenz. I had very few issues at my apartment, and they were always handled quickly and properly. I would gladly lease another place run by Property Advantage and I highly recommend them to anyone who is looking for an apartment or a property owner who needs a great company to manage their investment. Last but not least, the kindness which these ladies showed me when I needed to move out of state for a family emergency was above and beyond anything I had expected. I wasn't able to do a final walkthrough of the unit but that was handled more than fairly by Property Advantage and I received my entire security deposit back. Carolyn, Laura, Courtney; thank you so very much for your kindness and professionalism! I wish you ladies all the best. Wanda C. read more

I recently had the pleasure of living in this wonderful apartment complex, and I must say that it was truly a remarkable experience. From the moment I moved in, I was impressed by the stunning design of the buildings and the beautifully landscaped grounds. The architecture was modern and sleek, yet it blended in seamlessly with the natural surroundings. But perhaps the best thing about living in this complex was the staff. Matt was incredible! Always friendly, professional, and always went above and beyond to ensure that residents were happy and comfortable. Matt was great with leasing information to coordinating the maintenance team, everyone was incredibly responsive and helpful, which made living here feel like a true community. All in all, I would highly recommend this apartment complex to anyone looking for a beautiful, modern, and comfortable place. It's perfect for anyone my age or really anyone. read more

My husband and I have been working with David for the past 5 months. We used to own a home in Orange County and had it managed by a property management company. The company we used was dishonest and unprofessional and left a bad taste in our mouths and we were the owners. The thought of having to work with a property management company when we moved to San Diego as tenants was a SCARY thought. We were desperate to live in Cardiff (summer search, small community, low rental inventory) that we took a chance and rented with Property Advantage. So far we have been very pleased. David has responded to all of our requests in a timely manner. In fact he treats our requests as if they were URGENT and for that we are grateful. We are hoping to continue our lease in the rental and we feel confident that David will help us remain in the home. I would recommend to anyone in need. read more

We had a wonderful experience with Property Advantage. It may have been due to our property manager Diane G. She was one of the most professional and courteous property managers that we have had. We were in our rental house almost three years and whenever we had any repairs that needed to be done, they were taken care of immediately. Emails and phone calls were returned within hours of leaving them. When the owner was moving back into our rental house and we needed to find another home there was no hesitation in asking Diane if she had any other rentals through Property Advantage. As to the other reviews that I have read sometimes I think it is the tenants and not the property management company where the problem may be. All I can say is if I had a friend looking for a place I would direct them to Property Advantage. read more