If you ever want to talk to someone - good luck! I've been calling for the past few weeks…read moreinterested in property management, but clearly they don't care enough to call back. Since they can't even return a phone call, I refuse to give them my business. If that's what it's like to be potential client, I rather not find out what it's like to work with them. Thanks but no thanks. RESPONSE TO COMMENT: To be clear, I called first on May 18, so no you weren't closed and if you are going to have people answer the phone for you and take a message they should as well be informed that you are closed vs. saying you're in a meeting and get right back to me.

I've been a tenant a little over a year in an ACL property. It's been a great experience. Recently,…read morea few maintenance issues came up and I sent a request through the portal for the first time. The response was very fast and the communication was great. Everything was fixed promptly and done by people who know their stuff! I am very satisfied with how ACL responds to requests and really enjoy having the peace of mind knowing everything works well again. Thank you!

I wanted to share high praise for Marini in property management my experience with her as been…read moreexcellent she's very helpful and handled everything fast. Thank you again for all your help

John is a fantastic property manager! He was very responsive to emails and inquiries, in addition…read moreto his superior attention to the C&C property I lived at. Any building issues that arised through the duration of my tenancy were always dealt with in a timely manner. John was very diligent with routine inspections of fire/CO2 alarms, etc. and the overall care and upkeep of the property. Cannot recommend John enough. He genuinely cares about his job and providing the safest, smoothest experience for C&C's tenants. Truly the GOAT of property management!

I lived in a property managed by Woodminster for several years and recently moved out. Throughout…read moremy entire tenancy (and even after moving out) I've continued to be impressed by Nick and his team, especially Alexis and Paul. Everyone is consistently kind, communicative, and respectful. Any building issues that came up were addressed promptly and professionally. I also saw firsthand how Nick handled challenging situations with other tenants: always with patience, dignity, and respect. It's clear that he and his team genuinely care and are just good humans. When I decided to move, I actually checked their listings first to see if they had anything in my new area... Thank you, Nick and team, for such a positive experience over the years!

As tenants, my partner and I found Nick and Marsha and the team at Woodminster responsive and…read morehelpful. Their inventory included some very lovely stately, well-maintained apartments in older buildings and we were lucky enough to be able to rent from them for a little over a year. If we find ourselves renting in the Bay Area again we will certainly consider their inventory.

Most landlords don't know what they're doing, especially when it comes to landlord/tenant laws…read more This is where a good property manager comes into play. Many landlords won't hire a property manager because it takes money from the bottom line. But I will tell you, it can be the best money ever spent. A good property manager will SAVE you money, time, energy, hassles....the list goes on. And then there are good and bad property managers. Rob is one of the GOOD ones. If you have a property that you are renting or wanting to rent out, look no further and hire Rob as your property manager. He is fair, honest, quick to respond and looks to make sure both the landlord and the tenant are taken care of fairly and completely. Trust me, you're gonna want Rob. You can thank me later.

My family were renters in a home in Concord through Robert Miller and received exceptional service…read moreand meticulous handling of our home as a property manager. Everything was fine until the homeowner of our rental decided to fire Robert as property managers and manage the home themselves. This is where living in our Woodcrest Drive home became a huge nightmare. At month two, we started hearing running water in the home after we stopped using any water. I found water was leaking under the house and notified the owner (now property managing) they needed to hire a plumber. The next 4 days the owner had 5 plumbing companies come out to do estimates until they found a price they liked. The owner then changed their mindset into the tenant is responsible for all repairs, this was a bill for $900. After another hellish week of me arguing with the owner of who needs to pay the plumber, the owner caved paid the bill. At month six, our toilets clogged and started backing up into our showers. I notified the owner and they stated all clogs are the tenants responsibility. I rented a drain auger and tried to clear it myself. I notified the owner it was uncloggable. The owner stood firm and stated I would be breaching my lease contract if I failed to maintain the home. I reached out to Robert asking for advice. Even though he was no longer our property management he stepped in and gave guidance. I notified Concord Code Enforcement. And after 13 days of no toilets and showers the city of concord notified the owner is responsible for fixing out unhabitable home. The plumber came and fixed the issue for $700 billed to the owner. Six months into our one year lease we knew we needed to leave this home. This wasn't the last of the issues with our rental the owner failed to remedy. Ex: fence falling down, trees touching power lines, blinds breaking, bugs coming through the attic, taking our deposit, etc. When it came to leaving the home at the end of our lease. Robert happily gave our family rental refferal, answered phone calls as our property manager, and gave us a great review as rental tenants all the way till we got into our current home. This was many months of no longer being our property manager Robert helped us with our home owner and helped us secure a new home. Above and beyond the standards for a property management company. Robert is a great person to have on your side and our new friend in the city of Concord.

Rachael is extremely knowledgeable about the Oakland area and was very kind and professional during…read moreour conversation. After speaking with several other property managers, it was clear that her screening process and lease terms were top-notch. Although her services were more affordable, I ultimately decided to go with a full-service property management company because I wanted my rental to be completely hands-off after having a bad experience with my ex tenants.

Helpful, hard working, thoughtful, and friendly…read more Leasing Pros are a great team that help connect Landlords with qualified tenants. Rachael and Natasha are wonderful. They understand the market and are easy to work with. Highly recommend.

Jody and the team were very helpful in getting our house ready and rented…read more they are knowledgeable about the area. I would recommend them.

0/5 stars. Our experience has been deeply disappointing and frustrating…read more Before signing the lease, JODY represented that the landlord planned to remain overseas for approximately six years while their 2 kids attended local universities. Based on this information, we believed this would be a stable, long-term rental and made the decision to move in. An unexpected move during this period was never anticipated. We knew relocation is an extremely time-consuming, costly, and disruptive process, involving months of planning, coordination, and unexpected expenses that we never anticipated or budgeted for. Another major issue involved rent payment processing. After JODY updated their payment system, our rent payment was rejected despite us never having paid late in years. I even hand-delivered a check to the property management office over the weekend to ensure payment was made promptly, yet we were still charged a $300 late fee. Tenants should not be penalized for issues caused by a system transition or administrative problem. We also experienced pressure regarding move-out cleaning. A preferred cleaner was strongly recommended by Stowers's staff, leaving us with the impression that not using that cleaner could affect the return of our deposit. This created unnecessary concern during an already difficult move-out process. I also raised questions regarding how our security deposit was handled. We requested clarification regarding the trust account and deposit records. While we were told the deposit was maintained in a Broker Trust account, we were not provided transaction-specific accounting showing when the deposit was received or placed into the account. Better transparency and communication would have been appreciated. The financial impact of this unexpected move was significant: approximately $3,000 in moving costs, $1,500 in overlapping rent, and nearly $1,700 spent to leave the home exceptionally clean and well-maintained. including carpet cleaning, wall and door touch-ups, and deep house cleaning beyond normal move-out expectations. Altogether, this cost us well over $6,000, not including the substantial time and disruption involved. We felt sorry for the landlord, who saw firsthand how carefully we maintained the property. We would have gladly continued renting until their return, but after our experience with the management process, our confidence in working with the company, including for future real estate services, was significantly reduced. Overall, we left this experience feeling disappointed by the lack of communication, transparency, and fairness shown to responsible tenants who paid rent on time and cared for the property for years.

As a long-time resident, I've had a front-row seat to how my rental has been managed over the…read moreyears. When Kourtney stepped into the role of Operations Director, it felt like things leveled up in all the best ways. She brings a sense of professionalism, follow-through, and genuine care that's hard to come by in property management, and honestly, it shows. I really got to see her superpowers kick in when my basement flooded. And not like a sad little puddle. We're talking industrial fans, contractor trucks, full remediation mode. A lesser property manager might have shrugged, slapped a Band-Aid on it, and hoped for the best. Not Kourtney. She made sure the job was done right from start to finish. You could tell she was budget-conscious but didn't cut corners. She brought in the right crew and took mold risk seriously, which, as someone who lives here, I deeply appreciate. What impressed me most was how she managed the whole circus with steady confidence and actual human decency. She kept me looped in every step of the way, answered all my (very detailed, slightly neurotic) questions, and made sure I never felt brushed off or left in the dark. She even knocked out a few non-urgent maintenance issues that had been lingering forever. Above and beyond doesn't even begin to cover it. Kourtney is sharp, no-nonsense, and clearly takes pride in doing her job well. She's the kind of Operations Director you want in charge when things hit the fan... or the floor. And yes, I absolutely love that a badass woman is running the show in a field that's still way too bro-heavy. More of this energy, please. Huge shoutout to the contractors Ruben and Ruben and their crew. They were pros all the way. Respectful, efficient, and they actually listened when I had concerns. A rare combo. If I could give six stars, I would. Hopefully the next time Kourtney saves the day, it's for something less soggy.

Kourtney Davis is a poised, yet down to earth, consummate, Property Manager, imbuing ethics,…read morepunctuality and precision to the Property Management Industry. No peanut butter mouth, omitted details, and Ostrich Style Ghosting, that we have experience over the gamut. Feel free to be confident, in her hands.

I had an overall good experience with Jennifer. We got off to a rocky start due to my service…read moreanimal, as she felt I had hidden it from her that I have a service dog and did not want to rent to me because the apartment was no-dogs-allowed. However, after meeting him and discussing it further, it was not an issue at all and we never had any further disagreements. Jennifer never entered my apartment without significant notice (she always gave more notice than legally required and was flexible about what time she came so it worked with my schedule) and only came by when absolutely necessary. She was never overbearing and trusted me after it became clear that I wasn't trashing the place. I was required to have the carpet professionally cleaned on move out and elected to hire a professional house cleaner as well at her recommendation. The final move out inspection went really smoothly and I received my deposit back within a few weeks. She was always very responsive to text and call and never unpleasant to deal with. When the owners of my apartment planned to sell and not renew my lease, Jennifer offered to help me find a new place and to put me in contact with similar rentals. The only con of working with Jennifer is her handyman is genuinely the worst handyman I've ever had. He is very polite, no doubt about that, and a very kind man. However, every single fix that he did to the apartment was purely abysmal. Some things he just never fixed, like when I asked him to fix the doorbell he just took it and never brought it back. I asked him to fix the screen door because it didn't close all the way and he "fixed" it, causing the door to have a several inch gap between the door and the frame when closed. Sometimes he would claim things were just not fixable when they clearly were and I had to do those things myself, like screwing in the dishwasher bracket so it didn't jump out from its nook every time I ran it or increasing the water flow to the toilet so it didn't take three minutes of holding down the handle to flush. All that being said, I was Jennifer's tenant for two years and she was really quite lovely to work with. As a woman it's nice to have a woman as your property manager and she was a good advocate on my behalf when the HOA came for me after mistaking me for another tenant who had broken HOA rules.

Jennifer and Joe are great to rent from! We rented a house in Hayward that was perfect for our…read morefamily at the time. We made a couple minor repair requests in the beginning and they responded within a day or two. There was also a point where we potentially needed to break our lease early. We read through the paperwork but still had a couple questions. Jennifer was usually the one to reply and to our emails, clarifying the info. ** We did not end up having to break lease, btw. Even after we had left and moved out, one of the maintenance guys found some stuff we left behind. Jennifer was kind enough to take the stuff and email me to coordinate me picking it up. We would definitely rent through All Bay property management in the future.