As both a real estate investor and renter, and having worked with this company for numerous years,…read morewe could not be any happier with Shelly at New Foundations Property Management! The level and quality of thoroughness, which is provided for both the property owner and tenants, is bar none! It is very clear that Shelly is passionate about her business and its clients in every possible way. We value the professionalism, attentiveness and true concern they have for their client's satisfaction! We feel as though Shelly treats each rental as if it were her own property, as evidenced by our experiences with her and her company.

Incredibly frustrated with this property service. We rented a townhouse for almost two years. Each…read moretime we submitted a work order, the managers husband would DIY fix it. Each item would stop working again within days. We took it upon ourselves to fix multiple items out of our own budget on various occasions. When leaving, we spent 3 days (about 17 hours) scrubbing walls and crevices. Even went as far as doing things not on the agreed upon Move Out List, such as extensive carpet cleaning. My family owns various rentals so we are well aware of the condition of clean that things ought to be. We received less than a quarter of our security deposit in return. This company is incredibly disheartening to work with and is only in the business to get as much money out of their renters as possible.

They took the application, (and the $90 for the couple. Applicants did everything they asked them…read moreto do then never called back to give them an answer. Totally ghosted them. They could have at least called them or emailed them that they weren't approved or whatever. The place has been sitting empty for more than 100 days. Manager was nice

amazing company with knowledgeable and polite staff would recommend this company to anyoneread more

Sylvie and her team are professional, friendly, and very responsive to client needs. Highly…read morerecommended!

We had a great experience renting with these guys. Great communication and easy to use portal to…read moremake requests and they were always quick to respond. They also helped us find another place to move to when our lease was up. Highly recommend!

I am giving this company a 5+ star review due to their amazing employee, McKenzie and her…read moreexceptional service. She is truly the absolute BEST on your team. Her professionalism and personality make navigating the often-confusing housing world incredibly easy to understand. McKenzie is consistently quick in her responses, thorough in answering questions, and efficient in her service. Because of her, my experience with Cornerstone Property has been outstanding. Even with the current sale of my leased home, McKenzie has maintained professional and prompt communication, which is immensely helpful as I search for a new residence. She is an invaluable asset to your company and a key reason for my Cornerstone Property 5 star. THANK YOU, MCKENZIE!!!

I called as an owner to inquire about property management services and was told they were "too busy…read moreon boarding new properties and not taking any new clients." Even the Landscaping vendors that they recommended, we're very surprised to hear that they're not taking on new clients. I do not recommend their services.

I rented from Sterling West from July 2022 until December 2025. Management was professional and…read moreresponsive. They responded to maintenance requests promptly and assured that all maintenance needs were addressed thoroughly.

They do not care about fixing problems. I have stated several safety concerns with the property and…read morehave received a response of we are working on that. For two years? Someone will eventually get hurt. Something that could have been avoided.

Beware they do not know what they are doing as far as property management…read more Never return calls, can not get in touch with anyone is the entire place. There are much better property managers in the area.

One if the worst experiences I've ever had with a Rental Management Company. Terrible…read morecommunication, as in almost impossible to get a response. It took days of leaving voice mail at 2 different offices, sending emails, texts and chats on their site before I got a response. Homeowners don't be fooled by the flashy appearance of their web site, I would never trust them with my home and hope to never rent a property they manage.

I signed up with QPM to manage my single property and signed a six month contract with them. At…read morefirst they were very helpful, professional, and responsive. However, after only 10 days, I decided I did not wish to continue with their services - for personal reasons, this had nothing to do with their services. They became extremely irate and unprofessional, and decided to deduct the entire contracts worth of property management fees from my deposit --Six months of fees for 10 days of work! After their initial angry email response, they stopped all communication with me and finally sent me my deposit back with their "fees" deducted. Clearly they are very high quality, as the owner feels that a week's worth of work is worth the same as six months. stay far away. and if you do sign up with them, pay careful attention to their contract. Have your attorney look it over. They deliberately word things in such a way that you will be trapped in an entire lease with them, even if you change your mind the next day.

Apartment manager at casa lido apartments is extremely incompetent. She is close to other tenants…read moreand if she doesn't like u she def retaliates in ways like letting neighbors harass you, not submitting orders, canceling orders, and not answering the phone. Says she doesn't work on days that u will catch her working and makes ridiculous excuses on why she won't answer the phone. Takes 2 months to fix a mailbox and communication is just down the toilet.

Professional, efficient, competent and very reliable, I have been using Choice One since 2019…read more They have done a consistently excellent job managing my property. They are in touch with me quickly when needed. They do a very good job of selecting new tenants. I highly recommend them! They're also very friendly.

OWNER REVIEW: At…read morefirst I didn't want to write a review. 1. Because this company is notorious for responding to each review in a childish and unprofessional manner. 2. I know that people read the reviews and I don't want to stop this company from being profitable. I do feel that other OWNERS need to know who you are going to be working with. I first reached out to Terri after a family member recommended her. I reached out and from the first response, I felt like Terri did not want to work with me. After a few days I received a call from my tenants saying that they almost called the cops on her because she scared them so much. She also told them that she thought homeless have been living in the house. Keep in mind that we had just been there the day before and were working on removing the last of the items that were in the garage and the bbq on the side of the house. When I asked Terri about what happened, she responded saying that she would ask her assistant ( I guess she hadn't gone out to the property?)There was no response after that. A couple of days later she sent another email stating that there was "There is mold, rodent droppings, window sills are filthy and the rest of the unit needs cleaning" she mentioned that they would not rent the unit. Although I was confused as to what she was talking about, I accepted that not everyone is going to agree and we picked up the key and deposit and left the situation alone. I did not want to tell our family member that it did not work out due to damaging their relationship as the family member is a tenant of Choice One. Fast forward to a few days later when Terri took it upon herself to email our family member and state that our standard of clean meets that of a slum lord. I was surprised that she felt that was a professional response to the situation. Long story short after we had the property inspected we have been given a report that there was no mold or rat droppings found on the property. In dealing with Terri these last couple of weeks I have found her extremely unprofessional and rude. If she didn't want to work with us, I respect that. Sometimes it just isn't a good fit. I feel that she went out of her way her email our family member. It was unnecessary and shows a lot about her character. On the bright side we found a wonderful property manager and are excited to move forward.

Lori is the best property manager I have ever worked with! She truly cares. Thank you Lori!read more

Lori has did an ex excellent job. I have been renting a place under Genuine Property Management now…read morefor well over a year. I have been on and off jobs went to school and have made the rent every month not always on time. She has charged me all of the late fees associated with the months that I am. Everything she enforces is right there in the lease that I signed in the beginning. She on the other hand is very understanding when it comes to needing a few extra days in order to pay the rent. Eventhough she understanding of the renters late payment. She also make sure the owner is aware and is very understanding of his needs also.ether you are an owner or a tenant Genuine Property Management is exactly what the business is all about enforcing the lease, oregons rent laws , and regular payments. Making sure both sides are satisfied and the road that was taken was the legal road. If you don't want any surprises and you want things done right or have any questions about renting under her Be rest assured you're in good hands with the professionalism of that GPM brings to the table. 5 Stars without hesitation

A hidden gem in the valley!…read more Originally I found Ala Carte on an advertisement online in the mid 2010s, went on a walkthrough and started renting from them immediately. I am so grateful that I did. In 2022, when the property I was renting sold, it was taken over by CPM/PP and I had issues from the very beginning of them taking over. Roxanne let me know when she had a unit available and I moved into that property within a month. Roxanne is great to work with, reliable, friendly, flexible and quick to respond.

From the owner: Discover the difference professional management can make. I have been in business in the Rogue…read moreValley for 17 years and still going strong. I believe our success is treating everybody with respect and being honest.