Ricardo was great! He detoured from a trip to Virginia to stop by my house and diagnose the problem…read morewith my AC -- on the 4th of July! He warned me that the part for an old system might take weeks to obtain, and then found it on Monday, 2 days later. He is very careful, sitting with a system for 30 min to make sure his fix is really a fix. As it happened, there were multiple problems with my system, and that 30 min was crucial. Highly recommend.

Ricardo and his team should be teaching the class on customer service. He's an perfect example how…read moresmall family-owned businesses can outcompete larger organizations. This man will hustle and break his back to earn your business and build a relationship with his customers. He takes pride in his work. I cannot recommend this place enough. On a Friday afternoon, I reached out to ~5-7 vendors to assess a broken HVAC in a DC condo. Ricardo was able to come out IMMEDIATELY at 8PM on a Friday night. He did a quick dusting of the unit which hadn't been serviced in a while and even went to the roof as a part of his diagnosis. After sticking around for a couple hours trying to find the source of the problem, I was mentally preparing myself to pay a diagnosis and service fee, but there was no such thing. What signaled to me Ricardo was top notch was the fact that this man lives in Baltimore, easily a 50-minute commute from where I was in DC. He didn't leave until I was satisfied with his work until 930PM on a FRIDAY night. This type of service is difficult if not impossible to find. Ricardo patiently explained what the problem was, why I wouldn't have working AC after he would leave, and what my options were. He was very transparent with pricing, sent over a couple of quotes, and laid out what install schedules would look like depending on which manufacturer I went with. He and his team came in Tuesday and the install lasted about 7 hours. Fully working AC in less than 2 business days at a reasonable and competitive price. You cannot beat that.

They opened both my indoor and outdoor sewer clean-out points and did not properly reinstall the…read morecovers. I had to call them back to fix the indoor cover because my basement smelled of sewage. Didn't realize the outdoor cover was installed improperly until it just slid off while I was mowing my lawn.

I was referred by a friend. Excellent customer service done in a timely manner. I would highly…read morerecommend!

I reached out to Yelp in February due to the safety overflow valve on my water heater leaking. I…read morereceived an immediate reply from khuma with Ebenezer Plumbing and Drainage, who offered to come that evening to deliver a free estimate or the next day if it was more convenient. We set up a time to meet the following day. The next day Khuma texted me when he was in route and arrived on time with his assistant, They both put on shoe coverings before entering my home. After taking a look at the heater he assured me he could check several systems to find the culprit and gave me an estimate. The work was completed in about an hour. He then showed me the various systems he had checked as well as the results. He ended up placing a new valve on the overflow system. He cleaned up the work area when he was done. He also took $50.00 off the quoted estimate and charged me $200.00. I found Khuma to be polite, and concerned. The quality of the work and the knowledge he demonstrated in the type of water heater system was impressive. He even quoted the amount to replace the entire system. I placed his name in my call list under plumbers in case I would need future help. I would definitely recommend him for anyone needing help with a plumbing issue. LB Feb, 2026

I was getting my home ready to rent before moving back to San Diego and purchased a new dishwasher…read morefrom Home Depot. When the installers arrived, they discovered plumbing issues and were unable to complete the installation. I submitted a Yelp request for a plumber, and Khuma from Ebenezer Plumbing and Drain Services responded quickly. They offered the best price, fixed the plumbing issues, and installed the dishwasher without any hassle. Before leaving, they thoroughly tested the unit to make sure everything was working properly. Khuma even followed up afterward, just as he promised, to ensure everything was still running smoothly. I really appreciate their professionalism, fair pricing, and follow-through. I'd absolutely recommend Ebenezer Plumbing and Drain Services for any plumbing needs!

Fast service. I had a leaky water heater that needed to be replaced and they were super responsive…read moreand had my old unit removed and the new one installed the next morning. Great price! Great job!

We had an emergency when our pipes burst due to the weather. DMV Power responded to our Yelp…read moreService Request in minutes. Within the half hour they arrived, assessed the damage and promptly began the repair. Services were priced affordable and the serviceman was professional and helpful. Even taking the time to explain ways to winterize our home. We strongly recommend this business for your plumbing needs.

Plumb Cheap was contracted by Lowe's to deliver and install a dryer. Lowe's had been giving me…read moreproblems with the delivery and install. When things were set (three months later) with Lowe's, their contractor Plumb Cheap had called to make the appointment for the delivery and install. What a great experience I had with Shawn after such a terrible experience with Lowe's. After three months of being disgruntled with Lowes, one might expect that I was quite frustrated with the whole process, and I'm sure when I talked to Shawn to make the deliver appointment my frustration showed. Regardless of my attitude, Shawn has given me an absolutely exceptional customer experience. Shawn had taken me from being totally frustrated to feeling elated as she had taken control, contacted Lowe's and made sure the delivery and install went smooth. It was a pleasure working with Plumb Cheap and I truly feel lucky that they were the contracted plumber. The important piece about this whole situation was, the washer was to be installed by Lowes, but they did not do the install by the time Plumb Cheap came out to install the dryer. Plumb Cheap, rather than keeping the tenant inconvenienced any longer with no washer/dryer went ahead and installed the washer. It can't get any better than this. This is a remarkable company, great service, great customer focus. Definitely recommending this company for your plumbing needs.

Great experience from the first phone call. I spoke with a real person, who could confirm the…read moreavailability of the plumber and a ball-park cost of the job. Plumber arrived as scheduled, completed work as anticipated. Followup communications were efficient and professional. Everything I want in a plumber - good communication, good work product, predictable cost. Will use again.

I inquired about plumbing services with JSquad and within 10 mins Josh texted me back and helped me…read morefind a solution to my plumbing issue. Very polite and knowledgeable. Would recommend.

Very friendly and fair value with great customer care and support to answer all questions with…read morereasoning

I have always been very happy with the work done by Supreme and the great customer service and the…read moremost recent job done by Justin was no exception. The techs are courteous and helpful and the results of their work always meets or exceeds my expectations. I also love the communication prior to the techs arriving at my home especially the techs name, photo and anticipated arrival time.

Service for a geothermal HVAC unit. Timely service. Knowledgeable and professional techniciansread more