Saved by Ehrhardt Brothers Quality Plumbing! (West of Baltimore, a.k.a ColumbiaPlumber)…read more Sunday evening, our water felt less hot than usual. Monday, it was only as warm as we keep the house, and only as much water as there is in the pipes! Our gas water-heater failed! Bad timing, too. Last week was what Chicago calls Fools'-Spring ... around 70°. But this week was back to Second-Winter, 30° (Mar 2026). And the next warm days, which Chicago calls the "Spring-of-Deception", is still ten days away. There was water leaking from the heater. This is considered the calm before the 50-gallon tsunami. If this is home-remedy advice, First call a friend who has successfully navigated this problem. Next shut off the gas and then the pilot. Next shut off the water inlet. Your friend will have at least one plumber to recommend. (They will enjoy that...) If your garden hose isn't frozen to the spigot, drain the water tank. If frozen, spend a sleepless night with the 24/7 plumber's number on speed-dial. We chose #2.  We made it through the night. Two of our friend's recommendations were small-businesses, our preference, and we asked all three for quotes and availability. Ehrhardt was ready to offer a price based on our descriptions and photos, of course with caveats for anything unexpected. I considered their bid to be a pretty-penny, but I'll say it was less than our friend's expectation, and more than our friend in Cleveland expected. A fair price. They came the next morning, and it might have been sooner if we had called right away. We cleared a path for them through the house, and they had the water heater replaced in 90min. Impressive. We went out for St. Pat's. But what we should have done was what they told us: check the pilot light for about 30min, and test the hot water after 60 to 90min. We came home to cold water. I'll admit some grumpiness. We called in the morning, and they came back in a jiffy (our apologies to everyone else who had appointments that day). In 30min, they figured it out: a faulty pilot in the new, just-unboxed water heater. They had a replacement part over-nighted. The next morning, in 30min, done. This time we did as told: checked the pilot after 20min (and nervously, an extra time again after that). Still lit! The second time we checked, the hot water outlet was noticeable warm. By 60min, hot water from the faucets! By 90min, much to relief of nearly everyone i know, a piping hot shower. AAAAAHHH :-) Ok, so how does three visits equal 5-stars! The hardest question answered first: Because the problem was the manufacturer's fault, and Ehrhardt handled it flawlessly: Excellent communication by Ehrhardt, priority attention to our problem, no excuses, just fast resolution. Great service staff, from the office to my house. Fair price. I admit that I'm writing this in the after-glow of that hot shower. This could be the start of a beautiful situationship.

The Ehrhardt team showed up on time, installed the new dishwasher, and left the site spotless. I…read morewas out of town and it sure did not matter. I would use them again in a minute.

Dan was really responsive and explained what he was going to do. He showed up on time and finished…read morethe work in less than 2 hours. Before leaving, Dan made sure that I knew where all of the shutoff valves were located and made sure that I could adjust them, as needed.

Amazing services woudl definatly recommend would go again was a great experience and amazing…read morequality .

They were very responsive, the service was excellent and fairly priced. They came to correct a bad…read moreinstallation of an expansion tank. However, as it turned out my water heater type didn't need an expansion tank, but a pressure relief valve. The tech explained the problem very clearly, installed a pressure relief valve, and was even creative by installing a pressure gauge where the previous plumber incorrectly installed an expansion tank. Definitely plan to use them in the future.

I haven't used Drain Works yet but wanted to post a review because their customer service is top…read morenotch. I have a Canadian brand water heater that most plumbers aren't familiar with. He was the first person to respond to my request on Yelp and offered to come out and diagnose the issue but recommended that I call the manufacturer to see if it's still under warranty and find someone familiar with the brand. He spent several minutes talking with me and it felt like he was really trying to help me with the best possible solution--not just get my business. That's rare these days and if I ever do need to replace my system or get other work done, I will be calling them!

Great price and quality of work. Would hire again!…read more The previous owner used grout instead of screws to secure the faucet and handles on my Roman style bathtub. They also didn't install a panel. Unfortunately the cartridge in one of the handles had gone and I wasn't able to cut into the tile and complete the repair myself. I called on a Sunday and explained my problem. Texted over a few photos and a short videos and was able to get them out on the same day. They didn't charge me for the estimate and came back out two days later to complete the repair. They billed me exactly as discussed. Professional, courteous, and skilled.

Ben fixed my rusted toilet flange. He was friendly and on time. He gave me the best price compared…read morewith other yelp companies. The quality of the work is excellent.

We lost our AC on July 3rd, the start of the 2 days in the triple digits, and a holiday weekend…read more Calling around, the earliest we could be seen was Tuesday 7/8. i asked ChatGPT for recommendations servicing the EC area. Climate Pro was at the top of the list with 5 star ratings and also noted for a company that focuses on repair rather than stating you need a whole new unit. I called at 8am July 4th and left my number. Within minutes, I received a text from Kevin that he was running around but could be to my house by noon. He continued to text throughout the morning telling me of his whereabouts. He arrived at 10 am. The solution was a stuck switch in the attic. He showed my husband where the switch was located, and also told my husband to fix the filter grate to avoid having hot air being pulled down from the attic. I can't thank CPM enough. I will now be a lifetime user and will recommend this company to everyone in the Howard County area. Top notch, professional and overall amazing.

I am pleased to post a second review for this business. We have been using Climate Pro for over 6…read moreyears now. Kevin is pleasant, professional, extremely knowledgeable and pricing is more than fair. The latest issue he helped us resolve was another AC unit that stopped working. Texted him at 8 am on the Tuesday after a holiday. He had arrived and completed the job within an hour! We have never been less than 100% satisfied with Kevin's work. If you are looking for an HVAC company, stop looking! This is the one you should hire!

I reached out to Yelp in February due to the safety overflow valve on my water heater leaking. I…read morereceived an immediate reply from khuma with Ebenezer Plumbing and Drainage, who offered to come that evening to deliver a free estimate or the next day if it was more convenient. We set up a time to meet the following day. The next day Khuma texted me when he was in route and arrived on time with his assistant, They both put on shoe coverings before entering my home. After taking a look at the heater he assured me he could check several systems to find the culprit and gave me an estimate. The work was completed in about an hour. He then showed me the various systems he had checked as well as the results. He ended up placing a new valve on the overflow system. He cleaned up the work area when he was done. He also took $50.00 off the quoted estimate and charged me $200.00. I found Khuma to be polite, and concerned. The quality of the work and the knowledge he demonstrated in the type of water heater system was impressive. He even quoted the amount to replace the entire system. I placed his name in my call list under plumbers in case I would need future help. I would definitely recommend him for anyone needing help with a plumbing issue. LB Feb, 2026

This company is terrific. I live in a 100-year-old house with a lot of problematic, old DIY…read moreplumbing. I had an 18-inch rough-in for my toilet that needed replacement, and an old clawfoot tub installed so close to the wall that reaching a broken PVC drain pipe was almost impossible. I also needed an expensive solid-wood and ceramic vanity carried up a very steep staircase and installed with a new faucet. They handled every challenge professionally. The work was excellent, the pricing was reasonable, and the crew was knowledgeable and efficient. I highly recommend Ebenezer Plumbing & Drain.

Brian, owner of Speedy Water Heaters, had our gas Hot Water Heater installed the next day. Noah,…read morehis technician, had to replace part of flue and a bunch of baselines and copper water pipes. Our old house has had so many plumbers adding mater lines, it looked like spaghetti! Their price was best of 5 companies that we called. We are very satisfied with water htr, quality of labor and excellent service. Wish we could give him more than 5 STARS. Betty/Bill Annapolis

Very professional and friendly. Brian showed up, was very friendly, and did a great job installing…read moremy water heater. Highly recommend

I've been a customer since Spring of 2016 and have purchased two top-of-the-line Waterfurnace…read moregeothermal systems from Supreme, both with lots of bells and whistles, and I've used their plumbing services many times to the tune of thousands of dollars. They used to have really good people working for them who were responsive, kind and communicative. Last Fall a tech (nice guy, but seemingly new/green) destroyed a piece of our system. After a tough phone call they at least agreed to cover it under warranty. Some of the copper lines that were installed for my de-superheater in June 2016 sprung pinhole leaks. Their plumbing crew claimed it was high levels of chlorine in the (public) water supplied to my house and wanted me to drop a lot of money for a filtration/dechlor system. It's a 40yr old home with copper everywhere - only this batch of copper leaked. I had to get another plumber to replace the copper and it has been fine since. This Spring they called to get me on the schedule for my Spring PM, which was in early April. Here we are in early June, two months later and my PM appt has been cancelled/rescheduled 6 times. When I call the office or text the people who answer no longer seem to care or be willing to solve the problem. I'm tired of wasting vacation days to be at home for a service tech that's never going to show up. I'm not sure what happened to this business but it seems to have gone from one of the great ones to absolute hell-in-a-handbasket. It's time for me to move on from this abusive relationship...

Scamming customers for as much money as they can make. We have used their services over a number…read moreof years. We started with them because the last owners used them for our geothermal unit. But, their services have gone way down. We stopped using them a few years when I was so tired of their constant hounding to send out technicians for "assessments" for electric, plumbing, duct cleaning, heating, HVAC. It was constant, and if they came, they were sure to find thousands of dollars of repairs needed on things that were working fine. I believe in maintenance, but this was an excessive gauge for money. I recently had them back to repair the house humidifier they installed 3 years ago. It was my mistake to not investigate further before signing on for service, but they charged us over $700 for a part that costs $150 and about one hour of labor. They do not provide invoices that list parts and labor but instead have a star system that is like smiley faces and unicorns in the lack of information they provide. This is in fact illegal to not list parts and labor, but they get away with it as a "service package." While they were here, they looked at our geothermal until and came up with $12K in repairs but then sent no invoice on those recommendations. The technician used to be the one who would suggest repairs and provide the costs, but now the technician has to call the sales manager while at the house, and they try to talk you into what you need. It's the feeling of a used car lot and does not offer any trust or sense of honesty. I do not recommend them unless you want and can afford to overpay for all services nor have time to look elsewhere.

My AC stopped working on a hot Friday evening, and Santiago had it up and running by Saturday…read moreafternoon. He was so responsive and clear about repair vs. replace options for my older HVAC system. I'd definitely recommend him!

In the middle of a hot summer, my HVAC started leaking water, so I contacted A & K Heating based on…read moretheir good reviews. Santiago responded quickly and was able to schedule a visit for the next day. He quickly diagnosed the issue as a clog in the condensate drain pipe, cleared the clog, and installed a T-pipe that will make it much easier for us to unclog the drain ourselves in the future. I really appreciated his quick response, professionalism, and practical solution. Great service and highly recommended!

Business owner was honest about the job and pricing. He also kept me updated on arrival timing…read more Would recommend.

Fast responses to my plumbing issue, fair assessment of the problems and pricing. I recommend!read more