My bathroom had a leak from upstairs that destroyed my bathroom ceiling and walls. Protech helped reconstruct the walls to their original form. I was afraid you would be able to see the old drywall and the new drywall transition but they did an amazing job with that. All the details (including the texturing and painting) are very clean and the transition is unnoticeable. read more

Our AC unit began leaking water during the hottest summer days this past June. When we called Gus from Protech he immediately scheduled us to evaluate our damage. Apparently the water, although not visible, had traveled to more than half our ceiling in the living room. Gus explained everything he would do to remediate our walls, walked us step by step and answered all questions I had regarding the process. Demolition was the cleanest I've ever seen. I have dark Acacia hardwood floors and there was minimal dust close to none around the demo area. After they finished the demolition, I cleaned my floors and they remained clean even though I had no ceilings or wall, everything was contained by a plastic barrier. Overall this Company left me speechless, their level or expertise and professionalism is incomparable. I've worked hiring contractors to do maintenance and work for an office building in LA and I've never worked with no one as honest and professional as with ProTech in Arcadia. Thank you Gus for all your help. What I thought would be my worst nightmare you made it seem so easy, Thank you!!! read more

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Our sprinkler system was faulty and flooded a very large portion of our home. We were referred to Protech by our insurance company, and we contacted them immediately. They did a really good job helping us in a time of need. They were very accommodating, and Christina did a great job communicating and following up with us every step of the way! read more

I've never had a more pleasant experience with contractors! Protech went out of its way to provide excellent service during the remodel for our bath after water damage. Every technician they sent from the demo folks to the gentleman who cleaned up after the major work was done was courteous, knowledgable and excellent! I'll post photos later - I love my bath now! Thanks especially to Monique - the patience of an angel, that one! read more

I'm going to update my review because I finally finished my house again it looks better than it did the first time but it still has them issues I'm grateful they sent out a different person per my request to fix it even though it was the same company he seemed to do a better job and to take the time to try to get it done correctly as best as he could unfortunately he became ill during this process and so it got pushed back a little bit so I'm going to update and give them another star just because it looks better even though and they keep hounding me about updating the Yelp review still use caution when using this company. read more

I had a water leak that was found to be under the downstairs bathroom and beneath the slab. Protech was assigned by my insurance company to reroute the hot water piping through the ceiling. They came within a day of the discovery and completed the rerouting in about 8 hours over two days. Two days later they had completed repairing the drywall and painting all the affected areas. Part of the repair involved removing mold from the garage wall found behind a cabinet. I couldn't be more pleased with the effort and the speed with which they completed the job. I would award six stars if I could. The workers were not only competent by personal and friendly and thorough. read more

Awesome customer service! When our house flooded they were there within the hour and got us started on the road to restoring our home. Super responsive to all concerns. Highly recommended this company and their amazing staff. read more

This group was very receptive and responsive to all our needs concerning the mold remediation , we were pretty nervous but Christina was especially helpful in communicating all of the steps to guide us through the process in a comfortable and amiable way. Gus,Paul and crew were great as well taking care of our home in a friendly professional manner. read more

An outstanding restoration company. Gives personal attention to resolving your issues and excellent customer support.

I just have to let people know that this company has amazing customer service, From the beginning to the end! When you have to deal with a difficult situation, there is nothing better than feeling like you are talking to a person that actually cares. Dealing with damage in your home or having construction done is a stressful situation so it's always nice to know that someone has your back and is listening to you. Thank you! read more

Here is a brief overview of my experience with this organization. I was referred to Protech from my insurance adjuster. I set a time to meet the estimator at my home at a time between 1pm and 2pm. I actually sat in front of my home the entire time as not to miss the estimator. At 1:58 I called the company and inquired if the estimator was still going to show as I did not receive a call from him that he may be running late. At 2pm I left and went back to work and still received no call. At 2:03 ( I have the screen shot) I get a call from Dak who informs me that he has been in front of my house the whole time. I asked him if he saw me as I was there in my car and why was he sitting in front and not at the door? I asked if he was going to be late why would've I get a call. Dak ( and the owner whom I spoke with later both agreed that it is not customary nor professional in their opinion to call if possibly running late). Dak continued to argue and insisted he was there in front of my house the whole time and actually tired to blame his unprofessionalism on me. A very unprofessional experience and quite frankly unpleasant experience. The owner ( I think it was Jarret)..was very arrogant and argumentative and I never even spoke to this man before. On a good note, Christine and Monique in the office were real pros. I understand this is a family business, maybe it is time for some family intervention and coaching to a few of their employees. in short, I wouldn't recommend this company to fix my dogs house let alone my home. read more

We got concrete done in our backyard, and I have to say I was pleased with the great work that was done. It was everything I wanted , and now we can enjoy family functions Their service is great ! Especially Monique who helped us get everything situated. Very kind, helpful , and explained everything thoroughly. Before we knew it , we had them coming to give us a quote , and the work was done quickly right after our approval. I definitely recommend their service! read more

Everything worked smoothly. Gus and joe was very helpful and took the time to make sure I have all my questions answered

Absolutely top notch! Grant Tersakian and his crew did a great job fixing our water damage in Pasadena. They were on budget, on time and very responsible in a difficult time for us. I would use their services again in a heartbeat! read more

Hartford Insurance recommended Protech Construction to repair the water damage in my home. I couldn't have been more pleased with the service and the quality of work that they did. I even had them come out to do more work on my home that wasn't covered by my insurance. They put an Elastomeric roof coating on my flat roof and at this moment, they are constructing a closed roof patio cover. When I have more work in the future, they'll be my go to company. read more

This company is on the up-and-up, very honest and knowledgeable! I have a small mold issue in my bathroom and Jarrett took the time to kindly address my concerns. Though he could've took advantage of my situation and played on my fears when it comes to mold, he suggested how I can remedy the issue without paying more than I should. Highly recommend! read more

I have a seemingly troubled little house! But each time something happens to it (broken door, garbage truck vs. roof, uhaul vs roof), PROTECH has come to the rescue! They came recommended from my insurance company as a State Farm approved vendor and I can see why. Dax and Kristin were always my main points of contact and very good with communication. The work is top notch and although I think PROTECH is wonderful, it would be nice to not have to hire them again. ;) Maybe I should have them paint my roof orange so no one hits it. read more

I thought they were just great. Professional, responsive, timely, and very good at what they do. And, their office staff was very friendly and helpful. read more

This is my first ever posted review on yelp. Our excellent experience with Protech finally motivated me to take the time to post. My wife and I bought a house this year and sure enough, during the heavy rain storm in February there were 2 major leaks into the house. Two of our walls and the ceiling in one room were completely warped from a leak in the roof and in another room the water got in through the floorboards and warped our laminate wood floor. Luckily for us our insurance company called Protech. They came immediately to provide water mediation to stop further damage and start the drying process. . When the rain finally stopped, they came to asses the damage and make recommendations. From the start Grant and the rest of the team were extremely reliable and professional which is what you want when 2 rooms are in disarray. They were able to coordinate both rooms getting completely repaired in less than a week. That includes replacing the drywall and floors and completely repainting the entire rooms. Protech was so easy to communicate with. They were always on time, friendly, and most of all did a phenomenal job. The rooms look brand new! A free upgrade:) I can't stress how professional and easy to work with they were. Certainly reduces anxiety. If we ever decide to make changes to our home in the future or need to for some unlucky reason, we are going straight to Protech. They have our highest recommendation and appreciation!! read more

I recently suffered major water damage in my condominium. Protech was incredibly responsive to my every request. They were clear and specific about what work would be done, and gave me a detailed time line for accomplishing the job. Every step of the way they were communicative and helpful. I felt taken care of, and everyone in the office made an upsetting experience seem manageable. The job was completed on the exact day promised. I feel grateful it's all over, and Protech made it painless. read more

I did not know what to expect after a water heater caused water damage to my home. Protech had a quick turnaround !! I worked very closely with Ray L. He was very helpful from start to finish. If we needed to meet, he always worked around my schedule and answered all my questions. I was very impressed with this professionalism and how easy it was to get a hold him. I was pleased with the work done to my house. read more

I had a toilet run over at my house and Protech was great at putting the house back together. I would like to thank Grant, Kristin and the whole gang at Protech Construction. They were great. read more

Hi Dax and Protech Team, We just wanted to let you know that we are again enjoying the space and comfort of our home after being displaced for 6 months! We want to express our thanks with all of you for restoring our water-damaged home. You, the Protech team and subcontractors, truly have done a fine job in recreating the space we knew. Your expertise and professionalism made all these happen. Again, our heartfelt thanks for your outstanding job! Please extend our heartfelt thanks to your team of workers who were instrumental in making this huge undertaking a success! It was a pleasure working with you and we wish you all the best in your future projects! read more

Our department hired Joe and Guess with Protech Construction for a remediation issue. They were very prompt, courteous and diligent on the remediation; always keeping me appraised of everything they were doing during the process. In addition, they assisted in finding the source that caused the damage to the wall they remediated. Should we ever need assistance for the type of business that they do, I will definitely call upon their company. read more

Ray from ProTech responded to a call from my mother (Ellie) about a wet spot in the carpet in her bedroom. Ray loacted the leak and contacted my mother's plumber who was depatched immediately to stop the leak. Ray and his crew then went into action pulling back the carpet and pad and set up blowers and a dehumitifier. By the ned of the week all work was complete with no sign that anything had ever happened. Thanks to Ray, Dawn and ProTech for an outstanding job! Paul J. read more

An elderly person that i have been helping had wind damage to her mobile home awning. Protech came out provided a bid and were very timely in the repair. The end result was the awning was replaced, they painted the siding of the home and it looks great. Very pleased with Ray and his team. They were extremely professional and helpful. I would definitely recommend their services. Thanks Steve read more

Wow these guys are great. After struggling to come to find a solution financially and structurally with Service master. We used Protech after a large slab leak destroyed most of my home and disrupted my life. They were very helpful and very affordable. They showed up very quickly and there technicians were knowledgable and fixed my house. I was able to stay there the whole time! They worked around my schedule. Must use these guys for all restoration needs! Thanks ProTech. :) A+ read more

Protech did a great job fixing our garage after a leak in the ceiling. They were friendly, attentive, punctual, efficient, knowledgeable and professional. I would definitely use them again! read more

Absolutely 5 stars. Working with Christina was an absolute pleasure. I appreciated her from the first day I spoke with her. I never felt pushed and felt she genuinely cared about our problems. This company is legit and professional. Rates were also very reasonable. read more

The crew at Protech is top-notch and very knowledgeable. I had a recent water damage and they were most helpful in determining the best way to treat it and how to deal with my insurance company. read more

We used protech for mold remediation after getting two other quotes and they were amazing! Not only were their prices reasonable, their customer service, promptness, and efficiency were outstanding! Christina was very responsive and friendly on the customer service end and Gus, who did the remediation, was very knowledgeable and efficient. They did a great job with the project and if I ever need any work done like this again, I'm going to them. read more

Dax at Protech assisted my in-laws in restoring their garage and part of their home in the later part of 2013 to the beginning of 2014. They were highly responsive to resolving any issues that we had and were great to work with. My in-laws recently had their water heater break and couldn't get the manufacturer respond quickly. We reached out to Dax and he fixed the problem quickly/promptly. I would definitely recommend Dax and use Protech again if I ever came across a restoration issue. read more

We had a slab leak in our office, which subsequently led to water damage in adjacent rooms. Was referred to Protech, and after getting in touch with them, someone was at our home within 2 hours. Did the necessary steps right from the get-go, to begin the process of work that needed to be done immediately, and in order to prevent further damage. We were extremely pleased with the way they handled a stressful situation from beginning to end! Courteous, neat, professional and more than happy with the finished result .....Would highly recommend them to others!! George Y. read more

Protech does not perform asbestos abatement work but their communication was very quick and professional. They even recommended another company who does that type of work. Thank you read more

Protech Construction provided outstanding service in resolving a water damage/mold remediation problem at my condominium. Christina did a fantastic job of coordinating the job throughout the process. She kept me informed and it was a pleasure to deal with her. Gus, the Emergency Services Supervisor, responded quickly and did a great job of coordinating the project. Carlos and Angel were very friendly and competent in completing the work. read more

The whole team had been very helpful and professional in our recent water loss in which our kitchen was gutted. Christina at the office is so kind and proactive, and the emergency services team has been with Gus are so knowledgeable and patient. read more

ProTech Construction has come to my rescue a couple of times. One was when my house was broken into and I was desperate to get my window boarded up, which happened to be after normal work hours. Sure enough they were there so quickly to take care of the window and clean up all the glass on the floor and call a locksmith for me as well. I had peace of mind to sleep in the house! Another time a water leak caused some damage and ProTech was there to put the house back together after the plumbing issue was fixed, which meant framing, patching and stucco on the outside of the house and some repair work inside as well. Now you would never know there had been any damage at all - back to a perfection! Thank you! Susan B read more

We experienced extensive water damage in our home recently which required drywall replacement, extensive bathroom & bedroom repair and carpet installation. I was overwhelmed and concerned with not only having the repairs completed in a timely manner but also restored to as close to how the area was before the flooding. I am amazed at the speed and the craftsmanship provided by Ray and the Protech team. I cannot express how happy and grateful we are. What professionals. Ray and Dawn walked us through the entire process. Thank you! read more

We had an issue with moisture underneath our house, as we have young children, we wanted to make sure that the crawl space was re-mediated and free of any moisture or potential mold. We hired a well known water remediation company that spent a few days under the house and assured us the area was free of any moisture or mold. Unfortunately they did not live up to their name and did a very poor job. Our homeowners insurance suggested Protech as one of their preferred contractors. They were professional, efficient, and got the job done with as little inconvenience to my family as possible. We were so pleased with their customer service, punctuality and their thorough work. I would highly recommend them to anyone looking for a reputable contractor. read more

My bathroom recently got a pipe burst and Protech was referred by my insurance company.Gus, Christina, Angel,Grant and some others that I didn't know their names were very responsive and helpful.Gus was very nice and professional. read more