First, Rhino is VERY easy to work with. A simple text message to book an appointment, they are very…read moreresponsive and I was scheduled the same week I reached out. Second, the couches were absolutely disgusting thank you to my dogs. They had their hands full with this job and I could not be happier with the results!! The couches and rug are amazing and smell so good!!

I was really happy with Rhino for the cleaning of a couch, four upholstered chairs, and area rug…read more The scheduling was very fast and easy via text. The tech showed up in time and worked quickly and respectfully. I have a dog so these items looked tired but now appear fresh and clean again! Thank you!

Update: As of today, Vera has renewed my faith in Cleaning Llamas by being kind and her customer…read moreservice and empathy towards my issues and concerns has me feeling better about engaging with Cleaning Llamas in the future. I will reach out to her to get the service that I deserve. Thank you Vera! Customer service was good, however the service to my couch and mattress were terrible. I have a huge stain on my couch. It looks like dirty water stain. He first cleaned my tan couch, then cleaned my mattress and afterwards there's a huge stain. I have to purchase a new mattress. Worst part they blamed the stain on me and that their work lifts actual stains within the mattress..I CALL BS..

I sent a Yelp quote request last night and Cleaning Llamas responded super fast. They gave me an…read moreinitial quote after I let them know that I have a 5 person sectional and someone had spilled coffee on it. They stated they could have someone out to me 8:00 am and would text me prior (as I said sometimes my baby is still asleep at 7:30 am) - well Tim the technician did text me prior to arriving and he was at my house on time. Not a huge time window for arrival but SET and ON TIME! I love that with a business. The couch did need an overall cleaning as we have not had it professionally cleaned since purchasing years back and I'm glad we went with this company. The fast response, timeliness of arriving, and service of my sectional were all worth the value (which was fair in my opinion). Tim did an awesome job - My couch looks new!

SN Cleaning did an amazing job for a very fair price. We hired them to clean our downstairs carpet…read moreand carpet on the stairs. We included deodorizing and the enzyme treatment because we have senior dogs. Today is the day after the treatment and everything looks (and smells) great! We're going hire them to clean our rugs upstairs, all well, and then have them come every three months so we keep up with the dogs. The process of communicating about services and scheduling was quick and easy. The information we got was thorough and straightforward. And it turns out that I overestimated the size of the downstairs, so we were charged less than what we were quoted. Everyone I have dealt with at the company is polite and professional. Highly recommend SN Cleaning!

My technician was SO nice, very kind and even arrived early. Which is a big deal, Stefan was…read morethorough, kind and went above and beyond! I'll be booking again, rates and service was great!

Amazing Dave and Eber were professional and informative the…read moreentire time. They were thorough in their initial walkthrough, questioning and execution resulting in a job well done. We appreciate the work These two did and would definitely use top notch restoration again in the future. I will be recommending them to others Thanks guys!

Alan and Dre were very thorough in explaining things and performing the entire service which was…read morefull hvac vacuum and sanitizing. They removed a ton of dust from our 40 y/o ducts that had never been cleaned! Thank you!

I had a very disappointing experience with One Clean, and am now editing my original review I left…read morelast year. I had actually used them before on my couch and everything turned out great, so I trusted them to clean my patio cushions as well. The cushions sit in a shaded area and had some algae stains (which I didn't expect would fully come out), but I wanted to freshen them up as much as possible. Unfortunately, when the cushions dried, visible rings appeared that had not been there before (see photos for before-and-after). When I reached out, I simply asked if they could do a second rinse to remove the rings. At first, I was told the technician would be happy to come back. But after over a week of silence, I was told instead there would be a $60 fee--even though the issue arose immediately after their cleaning. Their explanation was that the cushions were damp when they started (true, it had rained the day before), but this was never mentioned as a potential problem during the service. Had the technician raised it, I would have gladly rescheduled. Instead, I was left with new stains and no accountability. Here's the timeline of my outreach: July 17: Date of cleaning service. July 19: Once cushions were completely dry, I noticed the rings and reached out with my initial message asking what could be done. July 22: Follow-up; told my message was "lost" but the tech would reach out. July 23: Tech texted saying he'd be happy to come back, but his schedule was packed. I asked to set a date anyway so I could plan ahead. No response. Aug 1: Sent another follow-up. No response. Aug 8: Sent messages to both the tech and One Clean. The tech replied that it would be an additional $60 because the cushions were damp, which they called "improper use." I asked why that wasn't mentioned before they started, but got no reply. One Clean never responded at all. It's now been more than two weeks with no response. After nearly a month of delays and silence, I hired another company (DenaliClean in Crystal Lake). They were fantastic to work with, had great communication (they explained the cleaning options and what their recommendation was), and in the end, the cushions came out gorgeous. See my review for them for pictures of how great the cushions came out. The bottom line: Poor communication, no follow-through, and unwillingness to stand by their work. A business proves itself by how it handles things when they go wrong--and based on my experience, I can no longer recommend One Clean.

I highly recommend One Clean! They gave me a quote quickly (pricing is great) and set up an…read moreappointment without any hassle. The technician arrived on time and was very courteous. My carpet looks amazing--no odors or dirt left behind, it's literally like new!!! These guys did a great job, and I definitely recommend them!

I had Raccoon Cleaners out for a deep clean and a kind of test run while we decided on a cleaning…read morecompany. I had 2 young women who were friendly and hard working. They made my 2nd floor bathtub so amazingly clean it was kind of unbelievable. I have had a knee replacement and my husband had recent back surgery so it's hard for us to scrub on hands and knees & they did a great job. The inside of the oven is all sparkly, too. Based on the excellent job they did, we've signed up for a monthly clean with Kate and Viktoriia. Thank you, Raccoon Cleaning!

I scheduled a move out clean and the team did a great job. I have no complaint, scheduling was easy…read moreand pricing was transparent.

German and Oleg did a great job on cleaning our upholstery! Called in advance, were punctual and…read morecleaned up as if they were never here. Extremely professional! We had a sofa, two chairs and two throw pillows cleaned. Everything looks new and feels so clean! Not all of the stains were able to come out, but we waited too long to have those professionally cleaned. I will immediately get them out here....the next time our precious Westie makes a mess.

I have been using Carpet Cleaning Group for a little over 10 years. I hired them right after I…read moremoved into my house because the basement carpet was just beyond. It was one of the first things I planned to replace. But after one cleaning, CCG completely brought it back to life and it looks brand new. I have two big dogs, so I have them come about every nine months and they consistently do the wall-to-wall carpet in my basement and the stairs up to the first floor as well as my couch. And the couch is done cushion by cushion and pillow by pillow. Both the carpet and the couch always look brand new after they leave. Sporadically, I have also hired them to clean other pieces of furniture that I don't use that often - to an amazing end. And recently, they started doing my custom runner up the stairs from my first to second floor. I was a little nervous about it at first as it has custom canvas trim - but again - looks fabulous. Can't recommend them enough. I have been lucky enough to have Zach and Valodia do my service that past few times and they are always on time, pleasant, professional, and really good at what they do.