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    Providence Immediate Care Clinic

    3.0 (18 reviews)
    Open 9:00 am - 4:30 pm

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    Ask the Community - Providence Immediate Care Clinic

    Review Highlights - Providence Immediate Care Clinic

    The provider was great on all occasions and I saw 2 different ones.

    Mentioned in 2 reviews

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    MultiCare Indigo Urgent Care

    MultiCare Indigo Urgent Care

    3.5(57 reviews)
    6.1 mi

    This morning my 2 1/2 -year-old son dislocated his elbow and had excruciating pain in his wrist…read moreI've never seen my son in so much pain and wasn't sure what to do my sister and other people had told me about indigo care and I wasn't wanting to spend 5 1/2 hours at Saint Pete's hospital as usual. Upon arriving to the Tumwater location they directed me to the Lacey location because of the x-ray technician there. They made an appointment for me and asked the other location if they could get me in sooner than my appointment. The MultiCare indigo care in Lacey was amazing! The customer service from the front and the nurse that triaged my son was very helpful and extremely knowledgeable. The nurse put an ice pack on his area of pain and It wasn't long before the physician assistant Teresa saw my son and treated him immediately. Teresa knew exactly what was wrong with him and fixed his dislocated elbow. She also gave him and icicle ice cream pop and some stickers. It was incredible how fast he was healed *and was able* to attend school. I highly recommend this place The staff are incredible customer service is amazing and my son's health is back to normal

    Office staff does not know how to view or process insurance. Tried to bill me for a $200+ copay…read moreeven though a month before I went to the same urgent care and 100% was paid by insurance. Instead of listening the front desk is focused on different ways to say no. I will never try to work with Multicare for my urgent care needs. Providence was fast, friendly and there were no billing issues. Too bad Multicare is more focused on money than care

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    MultiCare Indigo Urgent Care
    MultiCare Indigo Urgent Care
    MultiCare Indigo Urgent Care

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    Providence St. Peter Hospital - More blood.

    Providence St. Peter Hospital

    2.2(207 reviews)
    4.4 mi

    Labor and delivery specifically: I had a great induction and delivery. All the nurses I interacted…read morewith were so nurturing, supportive and let me choose my care and really reassured me I'd be ok the whole time. Specifically shouting out a few nurses that really made a difference for me were Jillian, Bre, Lakita, Katie and Caitlyn (if the names were wrong or spelled wrong I'm sorry, I was a little loopy a lot of the time). Honestly my whole care team was amazing. I'm coming back to this labor and delivery for my next baby because I know I'm going to get the best care.

    Severe communication breakdown and lack of empathy for a critical care family…read more ​Our family's experience with Providence St. Peter Hospital has been deeply distressing during an already terrifying time. My 83-year-old grandmother was recently T-boned in a severe car accident, suffering eight broken bones, and was only just moved out of critical care. ​She managed to call me from her room, but the phone was disconnected. When I immediately called back to reconnect with her, I faced an absolute wall of bureaucratic incompetence and zero empathy. First, the staff claimed they had no idea who I was talking about. Once they finally recognized her name, they flatly refused to transfer me to her room or provide any explanation as to why. ​To prevent a family member from speaking to an elderly, severely injured patient who just initiated contact is completely unacceptable. The extreme lack of coordination between units and the rigid, unhelpful attitude of the staff turned a medical crisis into an agonizing, aggravating ordeal. St. Peter's leadership seriously needs to address how their staff handles communication with worried families. Frontline staff need training on basic empathy and how to properly locate transferred patients instead of just shutting families out.

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    Providence St. Peter Hospital - Blood on the wall.

    Blood on the wall.

    Providence St. Peter Hospital - Some blood on the floor.

    Some blood on the floor.

    Providence St. Peter Hospital - Art in the flower beds outside the North Reception Area.

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    Art in the flower beds outside the North Reception Area.

    Providence Immediate Care Clinic - urgent_care - Updated June 2026

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