If I could give a 0 I would. I'm waiting for a refund of $1000 that I paid and never used service in 2024. Where is my money and why haven't they refunded it. I sent it Fed Exp they should Fed Exp my money back to me. Please anyone reading this can you assist me. read more

Worst experience I've ever had in my life! I moved from California to Montana and my affects were way overdue for arrival. The box spring to my bed was missing, a lot of my wooden furniture was scratched, a file cabinet I had taped shut although it was empty had been cut and opened. A large piece of luggage handle was broken and one of my kitchen chairs cushion that you sit on was missing. I'm not quite sure if I got everything in my boxes. This was the worst experience I ever had and I paid over $3,000 for the movers. Vanessa the girl that sold it to me stated, "we have our own movers and we don't use hirelings off of Craigslist". When I got to my storage there were two guys in two separate pickup trucks waiting there. I asked them if they were waiting for a truck to come in and they said yes and that they were hired off of Craigslist by the driver. Yep, they were waiting for my driver. I was pretty upset at the fact that they were just throwing my furniture and things into the storage on top of a big pile. They even broke my mattress springs inside so the mattress just slumped and fell over. Never use this company. They only offer 60 cents a pound of your property for insurance. My box spring to my bed I was missing was from my bed that was a $1,000 bed. Tell me, who the hell would take someone's box spring? The driver kept putting me off day after day while he was trying to deliver. Never use this company! Oh and they also changed their name halfway through the whole process to "Safe Relocations". And they don't answer their phone when you try to get a hold of someone to file a complaint or a claim for your loss. read more

Do not I repeat do not ever use this company. They are the worst people I've ever had to deal with they yell, they scream, and for no reason they have lost 22 of my boxes and have broken many items. read more

PT Van Lines - Movers Near Me - Las Vegas, Nevada

DO NOT USE THIS COMPANY! The reviews on here and Google are all accurate. Short version. They represented themselves as a moving company to me (it's even in the contract) and sent some company called ABC Transport to do the move which then tried to charge me an additional 4K on the spot. I kicked them out. Don't use this company. You will regret it. read more

If only zero stars were an option... It was a disaster from the very beginning - the company did not bring a large enough truck no was there any movers. The driver picked up local day laborers for the job. The pack took two days, and they still were unable to get everything... 75% of my belongings did not arrive after being packed in Reno, stored for 3 months in a Las Vegas warehouse, and shipped to Houston by this company. Items still missing include: Samsung TV 55" Toshiba TV 65" Toshiba TV 47" Sony TV 32" Large painting x2 (4' x 6') Large framed mirror Red Tool Craftsman Tabletop drill press Wire rack with woodworking clamps Lawn mower Gray sectional Couch Dining table and 6 chairs Peloton exercise bike Treadmill Home gym All-in-one Computer HP printer/copier/fax Large format photo printer Box of camera equipment HP Laptop Office chairs x2 Many items that arrived were damaged or incomplete. Customer service is a nightmare - no, non-existent. There is actually a Karen that answers the phone and is true to the new association of that name - rude, unprofessional, and dismissive. The manager - Mike is just as bad. It's been well over a month since my items were partially delivered and no one will return my calls or answer my emails. Civil action and a report of stolen goods is next - and maybe a visit to Las Vegas for some answers. Do not use this company if you value your belongings. Also, I used a logistics company that contracted Prime Time Vanlines so make sure you know who your broker chooses - I used Priceline Logistics. read more

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Hires this company to move my house hold items from Antioch Ca to Georgia. Worst decision of my life. I didn't take the time to do my own research of their reviews and relied upon provided (probably fake) reviews sent to me by the company. I know, pretty stupid move on my part. They quote you x amount them raise the price exponentially once they have your items. No communication when you need to speak with them and I'm not sure how these folks sleep at night. They are sooo crooked. Do your self a favor and avoid the stress and run around with PT Van Lines. No good rascals. read more

Read the reviews on this group!!!!! They tell you what you want to hear then disappear and don't answer phones or respond to email after they pick up your stuff. Took almost 3 weeks after we were promised our items would be there in 2 days. The guys that packed us and delivered were very nice but I can never recommend this company. They lie to you about where your stuff is, when it will arrive and try to add extra fees when they pick up and again when they deliver. read more

Stay away. They destroyed our furniture, black mold on $19,000 worth of furniture. They offered us $1,679. Currently seeking legal council. read more

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Horrendous business model. The team loading the truck was fantastic and did a great job packaging each item that wasn't adequately secured. The truck went to their Vegas location the same day to be loaded onto two different freight(!) trucks. We received our items roughly ~1.5 weeks apart, and most of our large items were somehow damaged during transport, including a professional-grade barbecue, desks, crib, etc. The "crew" who met at our house did not even bother putting anything back together, and I'm honestly not sure if we would have trusted them to do so. Watching them work, it is clear that this company uses trucks and labor that aren't suited for unloading household goods across states. We are now waiting for the insurance (don't expect much, the one they use allows for $0.60 Cents per pound per article) to step in to see what they can do, but this seems standard practice in their line of work. read more

We read the reviews after we called. My husband then asked about the bad reviews. We were assured they had made changes and had less issues. Since most movers have bad ratings we decided to give them a shot. Do not make the same mistake. Every piece of furniture scratched as though it was drug across a sidewalk. They actually wrapped a bookcase in our SLEEP NUMBER BED. It is ruined, and not salvageable, we had to buy a new mattress. We are missing an expensive piece of artwork, a Lake Tahoe depth chart made out of wood as well a few home decor items. Who even knows what else is gone? Also, when they picked up in Carson City, Nevada the "helper" didn't show up and one guy had to pack us. We were assured it was unusual. When they arrived at our home in Sulphur, Oklahoma the helper also did not show up. The only thing honest is they did not raise the price. That said, we were told if it was less expensive the price would be lower and I am 99% certain we had less stuff than the estimate and they didn't lower the price. Do yourself a favor and avoid this company at all cost. read more

Bottom feeders of the moving world. We had a contract with them, after they loaded their truck and then they increased the price by 50%. They already had my things so everything was done under duress. When they delivered our items MOST were damaged. They would not take visa for the final payment (cash or cashiers check only). They know they are a scam so they don't want you to have any recourse. DO NOT trust them!!' I've cancelled my first two visa payments to them so it can be ironed out in small claims court. To the owner- I will see you In court, please have your workers available to testify. read more

There is a special place for these thieves in hell. My move was sold to them. They stole, the broke, they trashed my home and building and charged me twice as high as the Original estimate and that was after i called the police and fought a bunch of more charges. Hard to believe that a business like this even exists in this country. Just awful. Thousands if dollars worth of damaged items due to poor packaging and flat out theft later I am just happy not to have to deal with them. read more

Took 3+ weeks to get our belongings from Arizona to Georgia. No status updates or communication from their office. Few details and no explanations for delay when I called. Delivery driver wanted to use a smaller truck and charged me another $800. Some furniture scratched and/or damaged. read more

After destroying or loosing over 10,000.00 worth of furniture and household goods, I filed a claim, they came up with $250.00 settlement and have not paid me yet. When I call they give me the run around it will be a year in August and still no compensation!! Reported them to Federal Motor Carriers hope they get audited and fined!!! STAY AWAY FROM PT VAN LINES THEY ARE CROOKS!!!! read more

PT Van lines lost thousands of dollars of my property. Took weeks and several phone calls for them to admit my property was lost....DO NOT USE THIS COMPANY! read more

We have all sort of broken items why do they put delicate items in the bottom of a box and the put heavy items on top? Two of the guys, Carlos and George were good. Then there was the 2 Russian guys that were terrible. The Russians just piled stuff unwrapped in boxes most of it damage or completely destroyed. For this disaster would you believe we were gouged to the tune of $30,120? This is the movers that the All Coast Moving Group got us. read more

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THEY AREN'T MOVERS, THEY ARE LOSERS i did not hire them. I hired Providence Van Lines and these thieves showed up when I had to be out of the house in 3 days. they doubled the cost by using the lines in the truck to measure--but they only stack the stuff half high. When you get the items, the truck will be stacked to the roof of the truck. The lost a lot of very important things and shrug their shoulders. I don't know how they can lose these items they are so big. The broke a lot of stuff. they damaged the floors to the house. They only take cash when you find out they lost your stuff/damage, they send you off to a 3rd party who does nothing but mire you in paperwork & bureaucracy + try to get you to waive your rights in order to file a claim I looked at reviews in a hurry. if you're stuck with these people DO NOT LET THEM TAKE YOUR STUFF. DO NOT LET THEM MOVE YOU. take it from me, you're better off using a uhaul and hired help than thinking these people will do anything by rip you off and lose your stuff. AN absolute NIGHTMARE read more

We made the mistake of using Nationwide company to help us move from Oregon to Ohio. Nationwide brokered out PT Van Lines. I realize with each passing day how much of a mistake that was for us. If I could leave lower than a 1 star, I would. We were quoted $14,000 to move our things, that included the few extra big items we have, AND they packed us and unpacked us. That was all discussed with James. Moving day comes, movers show up... let the shit show begin. First they are short workers and short a driver for the 1.5 truck we had reserved. After that takes a day to figure out, they let us know they weren't aware they were supposed to be packing the house up. After that gets taken care of and they get everything packed and loaded into the truck. They can't do the correct math for the square footage we are taking up on the truck, they overcharge us. Mike does the math with them on the phone and they won't change the price, even though we aren't using what they say we are using. We were over a few hundred square feet in our guesstimating, which we are fine with paying for. We aren't looking for a free move. We were looking for a stress free move and that was all explained to James from Nationwide. Instead of waiting to load the extra square footage items and communicate everything with us, it is loaded, and then we are told we would either pay for it, or it gets unloaded and we are still charged for all the labor and packing material. We are then told we are going to be charged an "expedited" fee of $2000, which had never been explained to us. I was told to just let James know a week in advance as to when we needed the pickup in Oregon. Which is what we did. After everything is loaded onto the truck, we are informed that there was a $2000 expedited fee for us not allowing our stuff to be stored and having it taken directly to our new house in Ohio. We were also told that the person available at our old house for pickup was basically just seeing the stuff off and signing off on inventory. NOT the case. I had some office lady with the worst customer service skills in existence call up and want $7000 now before the trucks take off, and $7000 when they get to Ohio. Mind you, we were quoted $14,000 and had already paid $7100 of that. After arguing back and forth she tries to tell us that our daughter, who was the one in Oregon seeing our stuff off, signed all the papers legally binding us to the extra fees. I call my daughter and when she picks up she's hysterical. I can hear some lady screaming at her, asking her if she is the person in charge because she is the one seeing inventory get loaded. My daughter kept telling her no, if she needed anything she needed to talk to her Dad. The office lady was calling the driver on his phone, was having him give his phone to my daughter so she could bully her. My daughter did look over all the paperwork she signed and there were never any numbers, just the lists of inventory, so the numbers and extra pricing was added AFTER she signed. That is how trashy this company is. After the movers get everything loaded up, arguing with them and their office people about pricing for 2 hours, they finally leave. My daughter informs me they broke our toilet while packing, broke 2 of my perfumes while packing, and they were making extremely inappropriate sexual comments to her while they were working. After the truck driver gets to Ohio with our stuff, the driver doesn't even have the skill to get the truck into our driveway. So, he gets Uhaul, they unload the truck and load up the Uhaul and bring that over. The driver was so bad, he drove all over our yard ruining it in a few different places and then laughs and just says sorry. He doesn't get out and do any type of inventory, just expects you to sign off on everything. Several of our things were destroyed in our move. The Invoice is all scribbled on because of the price changes and is practically unreadable. We are having a hard time getting another for my husband to turn into his work. Mike has called Nationwide and talked to James' supervisor about our complaints and pictures of the square footage showing that the numbers we are being charged are WRONG! So far, nothing has been done. Basically, they just add random extra charges AFTER they have packed up and loaded all your stuff, you are told you will either pay it, or you won't get your things. They treat you, your property, and your items like trash. I find the work ethic and the way this company does business to be inexcusable, disgusting, and unprofessional to say the least. I will make sure I tell everyone I know NOT to go through them or Nationwide. read more

These people are scammers!! Did not hire. They contact with Nationwide, who might be in on the scam also. Lost items, no customer service, doubled estimate, driver insisted on cash. Contact the Attorney General of Nevada if you were scammed and the Better Better Business Bureau! Filled out a claim form, (with another third party), which will probably be declined. DO NOT HIRE NATIONWIDE OR PT VAN LINES!! read more

This company has a racquet going.. they will give you a reasonable price, but they will get you to pay more and more. Once you give them money, they are done. Phones no longer work.. they will also try to tell you that they can get a large house in part of their 26' truck, then pick up somebody elses belongings along the way. I asked about their unanimous 1 Star rating? They told me not to look at YELP, but Angies list instead read more

Words cannot describe what an awful moving company PT Van lines is. Used them to move from Vegas to California. Pick up was a day late, delivery was 21 days late. I was promised 2-5 day delivery so I hired them and they put all my worldly belongings in their truck and drove off. Then they would not return a call or email for 2 weeks. (I tried a dozen of both). All the voicemail boxes were full and not recording messages. After 2 weeks of this I began to wonder if they were just pretending to be a moving company and they just steal people's stuff. After 2 weeks a new person they hired picked up the phone and told me 2-7 days. I had sent them in writing and told them over the phone that we had to give my new building 48 hours notice. On the 16th day they called me and said delivery will be tomorrow. I told them 48 hours notice is a requirement in my new building. They acted like they had never heard that before. My inability to do 1 day notice then became the reason (in their words) why my delivery was late. I also informed them and reminded them several times that building will not allow movers after 430pm. Also sent that in writing. On day 18 Ciera the dispatcher offers me delivery between 2-4. Since I had told her several times must be gone by 430 I made the assumption she meant in at 2, out by 4. On the day of delivery driver calls me and tells me his eta is 330. At that point I lost it. Called Ciera and she unapologetically said of course she meant arrival at my building sometime between 2-4 no guarantee of a 2pm start. And why didn't I know that. She then told me if I wouldn't accept delivery against the rules of the building I would be charged a re-delivery fee. My building manager arranged a plan to store what they would not be able to get upstairs by 430 for the night on the ground floor. THEN THE TRUCK GOT A FLAT TIRE and couldn't make it all. When the showed up the next day I was informed that the remaining $1,200 owed must be paid in cash or money order. No where on any doc they gave me did it say that. I was told pay in cash or they will drive away with my stuff. BTW - 1 of my dining room chairs has a broken leg, my coffee table is dented, and a folding table didn't make it to my new house. 1/2 the boxes are crushed. I'm so glad to be done with them that I just don't care. If I needed a moving company and they were the only choice, I would burn my belongings in a bon fire before ever calling PT Van Lines. They could not care less for their customers. The worst experience of my life. I hope this review stops at least 1 poor soul from ever hiring PT Van Lines. They should shut their doors and go out of business for the sake of the world. read more

They pick-up my household on the 22 of may to be delivered to meridian, ID. with a 2000 cu ft capable truck. but then proceeded back to Las Vegas which is in the wrong direction and proceeded tell me that they didn't have a driver and it would be 14 days to 30 days before delivery. unless I would pay an additional $1000 to get it immediately delivered, I had already paid close to $8000. They proceeded to unload my property into storage and on the 10 of April delivered less than 1600 cu ft in a smaller truck and I am missing a large amount of my stuff and they will not respond to any of my inquire, so I filed with CSI insurance company only to be told I would have to provide an itemized listing of each box with when i purchase an cost of each item in the box. So no I do not recommend this rip off buisness. read more

Dishonest and untrustworthy company! I am traumatized by their duplicitousness. I was connected by a third party and charged double on moving day for an out of state move. The movers didn't arrive on time saying they were at the supply store because they didn't have tape. The next day they arrived hours later than they said they would. I actually texted to ask if they were a real company. Multiple items arrived to the destination broken including an heirloom, artisan table, desk, and our bed! The movers arrived at our new home at 1pm a week later and unloaded most of our belongings. They did not follow the directions of where to place things. Master bedroom set was not put together like they said they would. The hardware was lost and the bed was broken! They said they would return the next morning at 9am to complete the move. At 9:40am they left saying they had already completed their obligation. Tons of trash, broken items and unprofessional all around. We will be filing insurance claims and contacting BBB because they certainly fall under moving fraud. Steer clear of PT Van lines!!! read more

I also made the mistake of using Nationwide to move me from San Diego to Fargo, ND and they gave the job to PT Van Lines. I chose them because of the guarantee pick up time, price and implied one truck pickup and delivery. Two days before the pick up they called and the guaranteed pick up time had moved to two days, the price went from $6900 to over $10,000 and they informed me that my things would be picked up by one truck, taken to Las Vegas, unpacked and repacked into another truck when one is available. What can you do so close to the closing on my home. When it was delivered in Fargo my table leaf was missing, an antique curio cabinet and a couple of boxes. They offered me $32.00 for my missing items. I would rather have my things than 10 times that amount. My advice is to move yourselves if you possibly can and if not don't use Nationwide or PT Van Lines. read more

Paid over $30,000 for a move from Wyoming to Tucson, Arizona. Labeling is terrible we can't find anything we really need. Lots of broken items. They put delicate items in the bottom of a box with heavy items on top? In some boxes of crystal glasses every other item is broken. read more

They ruined 6 of our antique furniture pieces. My tread mill , computer, stereo, printer. were lost, 56 inch TV snapped in half. 2 antique tables severly damaged. I turned in a claim, they never called me or took care of the issue. Every time I call, they say they will look into it, but same old BS and they never return the call. I had originally called Nationwide who turns out to be a broker who sent my info to PT Van lines. They quoted the move for 13,000. when the truck arrived, it was a mover from Rodeo Movers in Austin Texas. After they started loading the truck, they said it was more room than they contracted for. We were now in a position where they had us by me by the balls. The extorted another $16,000 to move the stuff to my new home. The truck arrived a day early and I was not going to be at the house until the next day. Again they extorted me for $750 to hold my stuff over night or they would ship it into storage. BEWARE. This outfit is a shell company, so anything that happens to your stuff, you will never recover the damages read more

I pity anybody who falls prey to these people. They are mostly poorly trained. Not only do they lose articles or damage them but they have little knowledge of company policy as well. I lost a kitchen table and torch lamp and had two other lamps damaged. They talk you into the worst resolution for damage and loss- compensation at .60 per pound. I received $35. for my losses. Not only that but if they don't receive payment in the form, that they didn't specify beforehand, they resort to "Mafia" intimidations to get you to comply. I don't expect these people to remain in business much longer. read more

This has been by far the worst living company I have ever dealt with. Poor communication. Bad business practices. My stuff has arrived dirty, damaged and broken. read more

I hired this company to move us from California to Tennessee. I paid the deposit when I booked them and in hindsight it would have been cheaper to forfeit the deposit than allow them to move my property. On the day of pickup, once the truck was loaded, our king size mattress, workbench and extension ladder wouldn't fit. We had a choice, leave them behind or pay an additional $3000. I'm stupid, I paid. Our property got delivered on January 16, 2023. Everything except the king size mattress, the workbench and the extension ladder that I paid an extra $3000 for. I received multiple dates of when those items would be delivered, but apparently I misunderstood the dates that they gave to me in both emails and voice mails. Today, 64 days after the original delivery date, the truck arrived. All I had to do was pay them $1800 additional dollars and they would unload it. I'm not that stupid. They left with my stuff, came back an hour later and unloaded it. Obviously just a way to extort more money from me. Oh yeah, I never got the extension ladder. Now I get to deal with their claims department for the broken dresser, broken cafe table, broken picture, the ladder I never got and the extra $3000 I paid in order to get some if my property 2 months later. I wouldn't trust this company to move cat feces from a litter box to a trash can. Use at your own risk, you've been warned. read more

This concludds my tragic tale with this company. The short of it is: DO NOT USE THIS COMPANY. Like many of the other reviews here, my costs were doubled at pick-up. Storage costs were also misrepresented and, worst of all, I paid them to LOSE and DESTROY my furniture. I downsized somewhat for this cross country move but held on to a cherished dining room table, armoire, antique side table, and Trek 14 speed bike, all of which were either not delivered or destroyed. They did not deliver the LEGS to the dining room table or the armoire (antique) both of which were well worth over $10,000. I intentionally used a mover to protect my valuables in this Cali to PA move and am now devastated that I have to spend more money to furnish my place and lost the sentimental value and comfort gleaned from those items. It's one step away from feeling like I've experienced a natural disaster. It's going to take me a long time to get over the loss and set up a new home. I'm not posting pictures bc its depressing enough and the people here posted destruction similar to mine. read more

My family has moved 5 times over the past 20 years, and this was by far the worst experience we have ever had with a moving company. The cost increased twice during the loading of our goods, and the box I left in my closet to transport myself containing my jewelry, and marked as such - nothing really monetarily valuable, but tremendous sentimental value to me - was taken. Instructions were specifically given NOT to pack that box. The promised delivery time was adjusted from one evening to the next morning; we received a text the truck would arrive between 9 and noon. When we called to inquire why they were late, we were told the driver overslept; he finally arrived at 6 pm. By far, most of the boxes were crushed, some even upside down. Many heirloom items were broken - even though they were carefully packed. Furniture was damaged, and that which the movers disassembled to load was not reassembled upon arrival. We were told by the driver that our desk and dining table would be reassembled, but the contract workers told us that they had already stayed beyond what they had been paid for, leaving us to do this ourselves. Before the movers left with the loaded goods from our departing point, I was coerced into posting a review on their site. We are in the process of submitting a claim against this carrier. DO NOT EMPLOY THEM. read more

I rated this company a 1 because zero is not a choice. We used PT Van Lines for our move from Park City, UT to Arden, NC. We had a 2-day window of November 30 and December 1. We had contacted the company asking for Nov 30 as there was a big snowstorm approaching. They said they could not accommodate and that they would be at our house first thing in the AM on the 1st. They showed up at 11:20 AM on the first. We had admonished the company 3 times that we had a large heavy (450 lbs) glass fusing kiln to move and they should bring a crew prepared to deal with that. Two guys who both stood about 5' 8" showed up and their collective weight was probably 150 pounds less than the weight of the kiln. They had no solutions and we ended up having to leave the kiln and make other arrangements to move it. We had a number of very fragile art pieces to move and for each piece we pleaded with these guys to wrap and pack them carefully. Two were damaged in the move, likely beyond repair. They threw multiple framed pictures into mirror/picture boxes without wrapping any of them resulting in frames getting dinged up. It took them 17 days to get our stuff to North Carolina. The guys at this end were reasonably efficient in getting the truck unloaded but refused to move 2 crates of art glass that my wife uses to the basement and just left them in our garage. This is a completely unprofessional company who does not deserve to be in business. They are TERRIBLE!!! I hope anybody reading this review will run away quickly and never use this company. read more

Worst Move Ever - moving out of state from Phoenix. Summer 2022. The truck showed up at almost 3 from Las Vegas. It was supposed to get there between 11 and 1. After wrapping everything and putting it out in the driveway, they started to load the truck. At 11 pm the guy in charge said that he had loaded all I had paid for and it would be another $2700 to load the rest of the stuff. When I complained, he said that the broker, Belmont Moving, had given an incorrect amount and he was right about that. At first I was hesitant but realized I had to be out of my house in 2 days. When I said OK, he said that he didn't have time because he had to be back in Vegas the following morning for an appointment and it was a 5 hour trip and everything would have to be unloaded and put in a warehouse. I told him to put everything else back in the garage. When I complained to him that it was his job to load and take everything, he said that he was helping out a friend and he could go right now to the airport and get on a plane and go back to Vegas. If you knew his ethnic origin, you would understand why he is a bully. I had to scramble the next day to find someone to put everything else in storage. It took 3 weeks for the van to show up. He hired local people who were not professional movers and unlike their ad, they did not "reassemble furniture pieces that have been dissembled." Their statement "We focus on the care of our customers furniture. We provide experienced professional movers that make a stressful situation goes as smooth as possible", couldn't be further from the truth. Broken mirror in the hutch, sewing desk broken in half and smashed magazine rack and many other broken things. Every time they called it was only to tell me how much more money I owed them - it was never about how well they were going to take care of my belongings. The only good thing I can say is that I think I got everything that they took. My suggestion is only to search on reputable local movers who also do cross-country moves. So if you don't care in what shape your possessions arrive or how long it takes or that they will charge just as much or more than other reputable moving companies, go ahead and use this company. read more

ZERO STARS! Worst experience I have ever had with movers. They showed up a day early. Received a call 2 days before my move that I didn't see because I was working. They said I needed to confirm my move for the following day and gave me a window for 7am to 9am ON THE WRONG DAY. Things like construction and movers are not even allowed where I live until 8am. When I called back to tell them it was the wrong date, I could not reach anyone. Not the man that booked it, not the office, nor the person who had called me. How can you confirm or deny? I receive a text at 10am the following day that the movers are here (an hour after the 2 hour window that I DID NOT CONFIRM). I told him my move was set for the next day and if we were going to use the alternate day I was told I would get 24 hrs notice. Not less than 12 hrs. He said someone would call me. They never did. No one could be reached on a Saturday or Sunday. Thankfully, I had the sense to call another moving company immediately (for the next day), otherwise I could have been sued by my landlord, because the next tenant couldn't move in. They just kept my $400+ dollars and would not respond or reply to any messages. Most VM were full or not set up. As a veteran with PTSD, this is the worst nightmare imaginable to coordinate all the moving parts for a move and the MOVERS SCREW IT UP. So basically they are in the business of taking deposits and not doing the job. From all the other negative reviews, I can say that even though I had to pay much more for a last minute move from a reputable company, I was saved even more trauma by them screwing up the entire move. I HATE THESE PEOPLE, THEY ARE PERFECT CANDIDATES FOR A CLASS ACTION LAWSUIT! If DAVID tells you no problem, get ready for the problems! read more