Very friendly staff. I felt they took the time to explain what services my car will need in the…read morefuture and rated according to need. I felt the this company provides high quality service. This is now my place to go to for my car needs. The customer service was the best.

I made an appointment for an oil change. From when I scheduled the appointment to the guys who…read morechecked me in, were all very friendly and helpful. What I appreciated most was that they didn't try to tell or sell me anything I didn't need. They were reasonably priced and honest. Those Qualities are invaluable, especially in a mechanic! They earned my future business!

Great price and wasn't there for hours waiting!! I'll be back..... the guy at the counter was…read morehelpful as well. went there for a bumper and left with some tires as well

From the owner: 40 Years Experience In The Used Auto Parts Industry We Can…read moreService Your Needs 101 Days Standard Warranty On All Used Parts Longer Warranties Available - Ask For Details Open To Public, Full Service/Self Service Servicing Body Shops, Mechanical Shops & Dealerships Is Our Specialty You Get Quality Parts & Service Here!

I experienced a slow leak in my right rear tire, so I visited on a Saturday without an appointment…read more My vehicle was repaired, and I was in and out in thirty minutes! Best part is they didn't even charge me for the fix a flat. Excellent service and fantastic technicians! I highly recommend them!

I bought new tires and wheels from here and it was not a good experience. The wheels that I ordered…read morewere not there when I arrived for my appointment, nobody called to tell me this and I ordered them weeks ago. I got different wheels which was fine and once everything was on and I was driving home my SUV started to shake very badly at highway speeds. I called them and they said that this happens 50% of the time with installs and that I would need a separate part to make the shaking stop. Weird that they didn't say this was a possibility when it happens half the time. The part they needed wasn't in stock so I had to wait another two hours for them to get it. The most frustrating part is even with this new part, the car still shakes. I will not be returning. I would rather go somewhere else and spend more money than return to a place where they can't seem to get it right. Not worth it.

After HouseSitting in the area for a week, being parked outside in the fluctuating weather I had my…read moreshoes PSI balanced. At 8:00a I pulled up in front of the end bay that had the Tire Pressure Machine...only sat there for a few minutes before an employee approached me about service. Marlon filled all my tires and didn't open my door, so maybe my plates are on file too? As when he came around to talk to me about tire wear and tread, he addressed me as Nikki. He was friendly, informative and efficient. Thanks Marlon and Discount Tire!

Needed new tires and rims after hitting a huge pothole. The guys at Discount were very helpful in…read morefinding the right solution for me. The work was done promptly, professionally, and they were very personable. Overall a solid transaction. Based on that experience, I would highly recommend.

Great small general repair shop with first class customer service and very competitive rates. They…read morework on all makes and models and have the best price in town on mounting and balancing tires.

Super mechanic! Professional, honest, smart and patient (with people like me). :-). Pat knows…read morehis stuff. We have three Volvos, two very old cars, and a new one. I highly recommend this shop.

I was at the Blaine store and Brendan was very helpful and knowledgeable. Very friendly and…read morewonderful to deal with

Brandon did an excellent job at helping with a pesky license plate. Thank you!! I will bring my car…read morein the future.

I had a flat tire, I was helped out with it, and there was some damages, and it was fixed, the…read morecomplaints on here may talk about charges, but if we're talking about the results, the mechanic got it done, and got me back on the road. I won't likely ever come back since I don't live in Andover, and the trip to this auto shop is quite far away from my place of residence, but they did a good shop and were hospitable so I thank them for that.

Victory and lyft are steeling from lyft drivers. The lyft app priced vehicle inspection at $30 and…read morewhen you get there it's $50. It's been going on for 2 years. Victory blames lyft for not changing the price in there app. All the other prices of other companies in the app are correct. Preditory behavior. it's all Victory locations. When you make your appointment, they won't tell the price difference until you get there.

As a long time customer I have always loved the great service I receive and the low prices. Today I…read morewent in for a tire rotation and rebalance. I made the appointment online super easy and only waited a couple of minutes. When I asked how much the bill would be today I was told don't worry about it. I pointed out that I had a new car since my last visit and still had the factory tires ( you get free lifetime rotation when you purchase their tires) The manager said that's ok we appreciate your business and want you to keep coming back. This simple gesture of appreciation means so much to me, in today's world of businesses taking customers for granted and customers taking businesses for granted this is so refreshing. I of course will continue to give my family's business to this establishment, they have earned it time and time again

I've been using Discount Tires for over 25 years. I love their service model and have always been…read morehappy with their work and prices. Since moving to MN though, every time I leave my car with this location, when they are done serving the car, they park it and leave it unlocked. I grew up in very poor neighborhoods where crime was fairly frequent. You don't leave houses or cars unlocked unless you're inviting crime to happen. I know crime is likely less frequent here, but if it's not standard procedure, if a customerspecifically requests their car to be locked, Discount Tire should honor that request. Yesterday was the 3rd time that I specifically asked the employee not to leave it open, confirmed they knew where to place the key card and how to tell it was locked on my car (mirrors fold in). He assured me it would be locked. I let him know that it was especially important to me because my car would have my set of winter tires in it and I was going on a bike ride, so would not see a notification that my car had been left unlocked. When I came to pick it up, I noted to the same employee that the car had again been left unlocked. The employee insisted he had made sure that the mirrors folded in, but when I said it was still unlocked and I had purposely turned off my bluetooth to make sure it wasn't opening for my phone when I drove up, and I had received a message that it was unlocked, he said the car was too sensitive and too hard to figure out. I told him I'd had the car for 5 years and there hadn't been a problem previously. He then said that if I got a message it was unlocked, then I should lock it. I responded that I wouldn't know if they were still working on it, plus I think as a business that works on cars, they should know how to lock the cars that are in their possession. He put his hands up and said, "I guess your car is just too fancy for me to figure out. It's too fancy." At this point I was feeling embarrassed because other people in the lobby could hear him, so I just turned and left. Once I got to my car, I called their regional office and shared my experience. She said I should receive a call from one of this location's facility managers and that she would ask them to provide training for that employee about how to lock cars with card keys, but I never received a follow-up call, so it seems like their manager must agree with their employee's assessment that my 5-year old car, a car that my son just purchased a new one for $20,000 less than the average vehicle price in the US, is just too fancy for them. It's an average-priced car with a reputation for cool technology, but for some reason, too fancy for Discount Tire to lock when requested. Maybe our other 16-year-old car is too fancy, too. I'm not fancy. I just want my car to be locked when they're done with its service. I don't think that's an unreasonable request. I should not be made to feel bad for wanting Disount to figure out how to lock cars with key cards. UPDATE: the manager called me today and we had a very nice conversation. I do think that the employee tried to make sure my car was locked and I think part of the reason he reacted defensively was because he did try to ensure it was locked and wasn't sure how it ended up being unlocked. The manager mentioned that many cars now lock when the car fob moves out of range and that employees may need additional training to understand that card keys don't do that. The manager told me that the employee recognized that he had not responded in the best way. I also said that I understood that because I felt frustrated at not being able to ensure that my car was secured when it was in their care. Because I like Discount Tires and because I understand that even good employees can have a not great moment, I will be back to this store. I'll further update my rating then.