This is the first rest area shortly after entering the New Jersey Turnpike heading southbound after…read moreleaving New York City and the Manhattan Cruise Terminal. My visit here was on October 5, 2019. After some issues debarking the cruise due to technical issues, we got to our driver to get us back to southern New Jersey where we would be staying for a few days before going home. All of us needed to use the restroom, so we stopped at this rest stop. This was a typical rest stop, but not like others I have seen in New Jersey along the turnpike. This rest area had a convenience store and gas. Many of the others have more options than a convenience store, such as fast food restaurants and the such. The good thing is that we weren't looking for any food items, just the restroom. The restrooms here were clean and maintained, which you don't always find at rest areas. The inside was your typical convenience store, but a bit larger. There's lots of snack and drink items here if you are looking for that kind of stuff. There is a Sunoco gas station at this rest area as well if you need gas. Gas was not needed at this time, so there was no stop there. Overall, this was just a rest stop. If you need to get some gas, use the restroom, or just get a few snack type items, this would be a place to stop. Further down, it seemed quite a few of their rest areas were closed for renovations. Although there was nothing to wow me about this place, it did get the job done and back on the road to my destination.

Came in here briefly on the way home from NYC. We didn't stay to buy snacks or food, it was…read morestrictly a potty break. What made me decide to rate them was the bathrooms. For a rest stop, the restrooms were impressively clean and most importantly smelled great! It definitely exceeded my expectations. They seem to have a really good/big selection of snacks, and the parking lot has many spaces available.

Oh how i really enjoyed my stay here love the setup . A I guarantee return to this location. I love…read morethe layout. I love how everything is put together. The staff is always willing to ask questions or help me in any in anyway I need I really would love to come back and as always all the locations are great spots, and I can get to everything that I need in the city

Took a 3 hr nap. Was awesome would do again…read more Only wish was that it was slightly cooler!

A public bathroom that is free, clean, and has staff monitoring it?…read more Yes, please, yes! I was pleasantly surprised when I needed to use the restroom here in Bryant Park. I've been to Tokyo where they have clean public bathrooms everywhere. NYC needs many more of these as there are only a few. The men's line was totally empty but the ladies line was long and they won't let the ladies jump into the men's room. Still, this is a gem in a city with few places to go if the urge strikes.

If I had to show a public bathroom off to tourists or visiting dignitaries, this would be it…read more When your bladder is about to burst, take a quick detour here in midtown! There were no homeless people making it into a hotel, like you see at Penn station. I would seriously come here if you had to do number 1 or 2. It even had classical music playing! Big props to the cleaning lady on duty here. I thoroughly enjoyed my 3 minute visit to this rest facility.

Check out their website and get their direct number - you can call any day of the week and ask if…read morethey've had any show tickets donated! I didn't have any luck with it this past trip (mid August), but apparently they get more later in the year. This place has three large rooms - plenty of space to spread out! There are some super comfy couches right in front of a large TV. There's a room with two large fridges filled with soda and a counter with coffee and snacks (cheez-its and animal crackers). All the volunteers I spoke with were super nice!

Horrible. Bugs in my bed, when I got there they gave me the wrong key to my room I had to walk all…read morethe way back, and then when they gave me the right key they had a fire drill for 30 minutes. Me and my friends were miserable the entire stay. The food was absolutely DISGUSTING. The beds were so uncomfortable, and the pillows were wet... The next day when I was going in the shower I stepped on a cockroach!? I was MORTIFIED. And when I called to tell them they did nothing about it. Horrible customer service and care. Never going back to this horrible place again. I advise you don't come here either.

If you see any reviews above a 2... ppl are lying!! This place is a dump!! I'm an experienced…read moretraveler. This is in the "no tell motel" category. Like many other reviews, this is more like a hostel, than an actual hotel. The noise is crazy, the yelling and screaming from ppl fighting is nuts. I paid a total of $240.00 a night for this place. It's a $49.00 a night place. My room was 6.5' x 12', that's it. Felt like a migrant shelter. Shared bathroom n kitchen, didnt use the kitchen but the bathroom was always dirty. Only good thig here is close to times sq. n there's decent restaurants nearby. Get you bill before you check out. The front desk is not trustworthy!!

Accessibility to get to the Philadelphia location was great. The driver was VERY rude and yells at…read morethe customers and workers. NO RESPECT! The overall convenience to get to New York after having a cancelled flight was very helpful.

We picked up OurBus right across from the Javits Center, in the middle of the street…read more The storage bins were labeled, one for Baltimore, the other for DC. He scanned our ticket and we boarded. The bus was pretty full, so we ended up sitting separately. The above head storage bins are kind of tight, so I had to take something out of my over stuffed backpack to manage to wiggle it in. While my purse sat on my lap. I liked the foot rest and the hook on the handle on the seat in front of me. Trash bags were hung here and there. Looks like they also provided small bottles of water for us, though we had to grab those ourselves. The electric plugs didn't seem to work, but perhaps the ubs plugs in the ceiling did. Our driver was a great communicator. He set expectations so we knew that we had a 20 min rest stop before arriving at Baltimore, and pointed out things to help us to pay attention and to get back to the right bus. He warned us that given current construction that we were sure to arrive later than what our tickets said, and gave us his best eta given the circumstances. Another passenger later commented that the bus bathroom was clean. We kind of ended up being dropped off on a brightly painted bridge in the middle of no where - perhaps on Maryland Ave?, by a bus stop. A short walk from Penn Station.

This place was nice and conveniently located near Koreatown, where we spent most of our time. The…read morestaff was very kind, and they have a bag check for before and after checking out in case you want to do a little more shopping. The downstairs cafe is nice, and it does get packed in the lobby. Clean gender-neutral bathrooms. The room upstairs is nice, oddly positioned, but nice. There are no ceiling lights, only plug-in ones that are hard to move around the room. The water in the bathroom should run for about 5 minutes before even getting hot water. At night, my husband and I heard squeaking, so either it was a mouse or our imagination.

I recently stayed at the Ace Hotel New York with my young daughter, who has a heart condition. On…read morethe morning of our second day, our room was already 79 degrees at 8am. I went to the front desk, was told someone was working on fixing the air conditioning, and was offered a fan. We returned that evening to find the room had climbed to 87 degrees with no resolution in sight. We had no choice but to immediately check out and pay for a night at a neighboring hotel where the AC worked perfectly. The hotel's website explicitly advertises air conditioning as a room amenity with no disclaimers. What they don't tell you is that their building runs on an older 2-pipe system that is physically incapable of providing cooling during the heating season. This is a known issue, you can find multiple responses from their Director of Rooms on TripAdvisor acknowledging it, yet they continue to advertise AC without any disclosure. When I requested a refund for the night we were forced to leave, I was told it was too late because it was after 3pm. After escalating via their text system, they refunded the third night and some fees, but refused to refund the night that was actually uninhabitable. Their final response was essentially 'you're welcome to pursue any action you feel is appropriate.' If you are traveling with children or anyone with a health condition, book elsewhere. And if you do book here in spring, know that your room may have no ability to cool down regardless of what the thermostat says.

Not sure what some of these bad reviews are about but I thought this was a really nice hotel! Super…read morecomfortable with a great and friendly staff. I thought it was clean and pleasant. Nice location with lots of restaurants within walking distance. Should be higher rated!

Pretty nice hotel, price is what it is for NY and NJ. Enjoyed the space, clean, breakfast wasn't…read morebad. Better than most. Staff is friendly and if I was out here again I'd stay here.

Fairfield by Marriott Inn & Suites Manhattan…read more Arrived in NYC on July 3 at 6 am taking the red eye, an hour Uber from JFK, we finally get to the hotel, for some ungodly reason the AC was not on, it was it was cooler outside in the street than the lobby and this day as we made curbside @ JFK around 7am it was 87 degrees with 85% humidity plus a forecast of 102+ 90% humidity, news said it would feel like 113 - 115 degrees. Why am I telling you this? Because as I mentioned, the ac was not on in the lobby, well since no rooms were available, the front desk said help yourself to breakfast, going back to the breakfast room, it was similar to an add on greenhouse and with the waffle makers and all Buffet heaters, it had to be 115 - 120 degrees in the breakfast room. We did not expect a room when we arrived at 8am from our red eye from PHX. No Refrigerator, Don't recall ever being in a Marriott with out a fridge, regular size or minis No Microwave, Don't recall ever being in a Marriott with out a microwave Bathroom so small, when opening the door, you either see the toilet because it opened against the sink. Maybe should have had a slider door. Location is good, one of the worst Marriott Hotels I have ever been to

This is a decent hotel tucked in Chelsea not far from Herald Square…read more There's a small outdoor space before you enter which is nice in the city. The check in desk is to the left after you enter the lobby and there's a small snack and soda concession area to the right. There's a nice lounge area in the lobby as well just past the elevators. I didn't have a chance to see the breakfast but it was this area as well. The rooms are small but comfortable and clean. There's also a roof deck area with chairs and lounge areas as well which was nice.