$ Saving Tips 1. Reservations-make reservations online by going to the Public Storage website. You get better prices and better deals/promos. Walk-In-Customers usually get ripped-off. 2. Insurance-Decline their Orange Door Insurance. Use your own insurance like "Homeowners" instead. Why double pay when you may already be covered by one of your insurance providers? Call your insurance providers to find out. You don't need to provide them with proof of insurance coverage, just decline at the time of rental. If you do buy their Orange Door Insurance, go for the cheapest and don't store more than you're covered for. If they ripped you off already and you're currently renting, you can remove their insurance at any time to save money, just visit the office. 3. Overpriced merchandise-Buy cheaper merchandise (boxes, tape, bubble wrap, etc.) elsewhere. 4. Overpriced locks-Secondary-locks (padlock, disc-lock, etc.) aren't necessary. It takes a thief less than 1 minute to break through all door locks. If you do buy a secondary-lock, buy for cheaper elsewhere. 5. Promos/Deals-If you're a Current-customer you don't qualify for a new promo/deal during transfers or renting additional units. Only New-Customers and Returning-Customers qualify for deals. To be considered a Returning-Customer you must vacate for at least 7 days. You also can create other accounts using other names to get promos/deals. 6. Late Fees-Each customer is entitled to a one-time late fee waiver. If you ever get charged a late fee, you can request this waiver to get a refund. 7. Rent Increases-the longer you stay the more you pay. Thanks District Manager Kevin B., Ewa Wayne, Ka Uka Michelle ,and District Manager Carol Y. for the rip-off-service. read more

I used the Public Storage facility in Ewa Beach for over five years. I needed environmentally controlled storage that was secure. I was assigned a unit on the second floor, which was acceptable to me as there was an elevator and pallet cars provided. Unique security codes are assigned to each renter, which are required when entering the storage building and using the elevator, so being out of the country I was confident about the security. I forget who helped me initially five years ago, but when moving out, Wayne and the other office staff were all pleasant and extremely helpful. They supported all of my needs from providing business cards left by moving companies to directions to the local refuse dump. Originally I had intended to use the storage facility for only a year or two, but after returning five years later, everything was in tact as I had left it. I had some moisture-sensitive items in the unit, but I was delighted to find no mold, as is problematic on the islands. Returning to Oahu to retrieve the remaining items was stressful as so much time had passed, but Wayne and the staff made the experience easy and trouble-free. I sincerely thank them for their kindness and all the help they provided. They truly went beyond what was expected. Thank you! read more

Upfront: Cost efficient, professional, and certainly committed to exceeding customer expectations! The Ewa Beach Public Storage facility is THE #1 place for packing and shipping supply requirements! Period! I operate an online storefront and send hundreds of fragile, vintage, and near irreplaceable items from Oahu every month. While I've never utilized their storage locker services, I have determined that they are the most economical and cost efficient supplier of large/small bubble wrap, packing paper, and cardboard boxes on Oahu... much more economical than even the local UPS Store and similar. Such cost savings on packing supplies and materials aid in keeping my operating expenses low; yet, I'm able to still pack my products with quality-made shipping supplies! Wayne and staff are cordial and professional, and they provide customer service with a sharp focus on "Aloha" and ensuring satisfaction! While Public Storage is a large organization, the Ewa Beach facility operates with local values at its forefront! I highly recommend this business for all your packing, shipping, and boxing needs! Mahalo! read more

Maggie at Public Storage in Ewa beach on Ft. Weaver- is a dream to work with! She provided a quick, safe, hassle free experience, and got my husband & I an affordable 10x20 (200 sq. ft.) storage unit in less than 30 minutes.  We got just the right size unit we needed - not too big (no upsell) and not too small - during the property tour I was able to verify that our unit was very clean, dry, and easy to access prior to signing/paying for anything.   Overall, I was very impressed with the customer service and level of care that was taken during the entire process. Its actually been a long time since I've experienced awesome customer service like today. Also, they have a very convenient auto pay system that will deduct the rent from your account/CC every month, which is a really huge perk for me.  I HIGHLY recommend this facility- and definitely ask for Maggie cause she'll take care of you! read more

I reserved a storage space yesterday and they called me to confirm and I asked for one more day to do it because we were on the process of moving back to the mainland and we were not sure if we were selling the furniture or just putting on the storage. ... they were perfect and said that wouldn't be a problem I spoke to Paulette she was great and helpful. I received a call today and I asked to cancel the storage space because we ended up selling everything on the last minute. ..I spoke to the manager which unfortunately I can't remember the name but he was also perfect. So all I have to say is that they have really good customer service and they really try to accommodate your needs as best as possible. And they also have great price! Thank you guys for all your help! Adriana read more

Public Storage in Ewa Beach is great. Had an issue of trying to get an out of state storage unit and Wayne did an awesome job contacting the mainland location as well as his district manager to make this happen. He was professions, courteous and very patient. It took longer than normal but he did great helping me and taking time to assist other customers waiting. Great place and all the work he did, it is the location in Oregon that is making money off of my rental but Wayne treated me as though I was a paying customer at his location. Highly recommend the use of Public Storage in Ewa Beach, HI. MAHALO Wayne!!!! read more

We have been storing our stuff for quite a while at this facility. It is a clean facility with super friendly staff. Last weekend we we interested in seeing if an exterior unit was available that would provide us with drive up access. Wayne was very happy and found two options for us. He reviewed our needs and recommended a unit that would be perfect for us. He quickly processed the paperwork and we had access to our new unit within minutes. We couldn't be a happier with the service we received the helpful staff that manages the facility. Highly recommend this business! read more

Wayne provided excellent service from beginning to end. He walked me through the property, showed me my unit, and thoroughly explained all required documents. As a customer, I felt he understood what my expectations were and met them all. He even made accommodations to see me earlier than my scheduled appointment time. The customer service department on the mainland also deserves 5-stars for reaching out to me and letting me know that the unit I was searching for became available. If it weren't for their call, I wouldn't have my unit! read more

Diane was amazing!! I had come close to closing time (I didn't realize they closed at 6) and she was in such great spirits to help me with the friendliest service. This was my first time renting a storage unit and she made it so easy quick and efficient while still throughly explaining everything. She even walked with me to help find a better fitting space after the initial unit i rented was way too small for my belongings. We found a perfect fit in no time! Thank you for the excellent customer service Diane! read more

I am very pleased with the Ewa Beach, HI facility. The facility is very clean and easy to navigate. I called and made an appointment the day prior to view the units to determine which one would accommodate my needs. The representative helping me (Annie) was very professional very knowledgeable about the property and policies, this served as very helpful when choosing the right unit for my storage needs. I would recommend this storage facility to anyone looking to store the stuff. read more

Our unit is very clean and easily accessible. Kathy and Lee were very helpful and understanding of our need to move quickly and the stress level involved. They explained everything and did not mind when I would forget and they would have to expain again. There was an adequate number of carts. The door to the elevator was right by the parking spot. The locks were new. The one month free was great. The A/C was great on a hot and humid day. read more

Wayne is an excellent person! He greeted us as we walked in and helped us picked the right storage and supplies for our moving needs. Also during the process we found out that himself, my papa and myself all share the same birthday! How crazy is that! If you ever need a storage space, please visit public storage in Ewa Beach and go and see Wayne. Mahalo Public Storage and Wayne for the excelled customer service ! read more

I have to say my wife and I had the best experience at the public storage locations in Waipio and Ewa thanks to a super friendly and super helpful individual named Makarita she didn't treat us like customers , but more like family.if you need help with your storage needs in the Ewa area go to public storage on fort Weaver and ask for her personally .you won't be disappointed . read more

Found Public Storage online, reserved a unit, showed up for my appointment and Paulette was waiting for me with a smile on her face. She walked me through the paperwork and showed me the unit and was extremely helpful! I highly recommend this business for anyone looking to store any extra stuff! Make sure you ask for Paulette! read more

The staff has always been courteous and super friendly. The facility is clean and I've encountered no problems in the year and a half of using the storage unit. I recently closed my account and Nancy helped me out. Nancy was helpful and friendly to me and made my transaction quick and easy. read more

I've used Public Storage off and on for years and I have to say that Wayne and his staff are impeccable. I had a time constraint issue and required a large preferably 1st floor indoor unit. Wayne worked with me for weeks to get me what I needed. The true definition of customer retention. read more

Excellent customer service. Climate controlled and alarmed storage units. Elevators and use of dollies/hand trucks during regular office hours, which include Saturdays and Sundays. In short, if you need the services of a storage facility in Ewa, this is your best option! read more

My daughter has been renting a small unit for a few years and I needed to pick up a few items. Staff was very friendly and helpful. Especially manager Nancy in Ewa Beach location. Answered questions and helped me get a cart. I felt very happy with the service she provided. read more

Fuck this place! The assholes let u in at 855 but lock the gates so u cant get out after 9. Why let u in to and then lock u in. No security. No 24 hour hotline. U r just stuck in ur car u til the morning. Fuck Public Storage. This is basically kidnapping. read more