Go and see E She was very helpful and answered all our…read morequestions. Highly recommend seeing her True aloha spirit The place is well maintained, accessible, secured, and affordable

Good overall price. Clean…read more If you don't come out of your unit for too long the lights go out cause they are motion sensor. Nice size for the medium unit. Can fit plenty of boxes if you can play Tetris. For your convenience, they have street names to help you navigate where you are.

It was so easy to go online and just apply and figure out which unit you want and then it tells you…read moreeverything you need to know that's awesome. So we are going to move our things in and hopefully everything will go smooth and hopefully the price will after two months. The price will go up but not that much so hopefully will pray that everything works out. Thank you so much for taking us. On temporary..

Don't do business with these people , It's the workers that make this company look shady ! Tammy…read moreand Malia had attitudes when I 1st came in . No listening to what I have to say about an issue I had . Defending everything what I was telling them about with attitudes. Especially Malia ! I moved out on the 31st of this month approximately 2-330 pm and got a text message at 630 pm with a picture showing my unit number and the lock still inside my unit when it was removed already . So I was confused and wondering why I have a lock in my unit . Something sus was going on . The 2 different picture shows one of the unit # with the lock inside , and other picture with close up picture with the lock inside. 2 locks looks like 2 totally different locks ,one older lock and one newer lock . So I went down today the 1st and was asking them why I have 2 different set of locks inside my unit , one older looking and one newer looking as they took the picture the same time as they went up to my unit . Malia said it's the same lock , are u kidding me ? It's obvious that's different locks so nothing is making sense . Then they stated they checked the unit at 10 something during the day and had my lock in when I cleared my unit around 230-330 . So why would I get a text message around 650 saying my unit still had the lock inside ? Does not make sense ! There trying to charge still , crazy ! This matter is under investigation with the company . I will show everyone here the pictures they sent me when Malia went up to take the pictures and stated this is the same lock . If the owner is reading this take a look and see what I'm talking about . There needs to be consequences for there acts ! Shady shady shady !! Also there trying to charge me prorated on the 1st when I moved out my things on the 31st I told them no I ain't paying because it was already moved out ! Shady business.

First time using this service. Staff was super helpful and answered all our questions.read more

I really enjoyed storing my belongings at Hawaii Self Storage! The staff were always friendly,…read morehelpful, and supportive! One day I even forgot to lock my lock and they called to let me know! The facility is well kept and easy to navigate!

Convenient storage location for us. Located in Mililani Mauka, it is in walking distance from our…read morehouse. We just load up our things in our daughter's red wagon and walk over. My husband and I decided to buy into the whole storage world, because we really just couldn't part with our daughter's baby clothing and toys (we keep hoping for another baby to come along). However, we couldn't keep her things, along with other things like seasonal decorations, in the our townhouse. We just don't have the storage room. We checked out the place. It was clean, well-managed, air-conditioned, and secured. They offered various sizes to suit our needs. We opted for the smallest size storage unit, which is a decent size. 5x5, 25 sq ft. The largest unit is bigger than some people's townhouses. LOL! It's about 300 sq ft. It was easy to purchase a unit. That same day we inquired we signed for our unit. The lady that helped us was super helpful and friendly. She didn't pressure us at all. I really like how secured the place is. At the front desk, you could see all the security cameras. They also give you this magnetic key that'll grant you entrance into the facility. You can also punch a pass code in their key pad. Of course, my husband and I can't remember for the life of us what that code is. So we pretty much depend on that key. Great storage place. Just wish the hours were a little more flexible. M-F is 8AM - 6:30PM. Sat - Sun 8AM - 4PM. I guess I'm random like that where I want something I stored at 8 PM on a Sunday night.

Good Storage, the staff is friendly and they keep it clean, just sucks that it's not accessible…read more24/7. It is also nice that it never gets too crowded

These workers are very helpful and are the best. Would rent from this unit again. They are friendly…read moreand very accommodating.

Awesome staff and service! I would definitely return back to this location for future moves/storage…read moreneeds.

Thank you, Janet for helping me lower my monthly payment without moving all my things to a…read moredifferent unit for the next six months. She helped me very quickly even towards the closing hours. thank you so much. It was very appreciated.

Customer service was really awesome. Thank you janet for making it very simple,understanding, and…read morequick to get a space.

Puna is awesome. She is warm, friendly and clear in her explanation. Thanks Puna for all your help.read more

Kalena was helpful in explaining the pricing and showing the unit. Easy drop off, cooler space,…read moreand easy setup.

Everyone we have dealt with at the PODS on Kahelu have been extremely helpful and courteous! What…read morea tribute to the company.

They changed my drop-off date the day of the scheduled drop off to 2 weeks later. I am moving out…read moreof state and the new date was beyond the closing date of my house sale and would cause me to have to cancel travel plans. And did this without coordinating with me. When I called their office several times they said they could not reschedule within the time my plans required. One of the folks told me I was "bounced" on the list. I luckily was able to cancel and reschedule with a competitor at a lower cost despite the urgency of my situation.

The staff was very helpful and provided excellent service. Pick-up and return was easy. Vehicles…read morewere well maintained.

Great service ,helpful and courteous The van rented was…read moreclean. In and out no problem, no hassle Everything was explained to me beforehand so no hidden charges Definitely will use this company again with my next move.

Janet has excellent customer service! very helpful and very sweet! Walked us through all the stepsread more

Great price, super easy to set up, so easy to use, and customer service was quick and friendly…read more Really positive experience!