I stored my RV at the location off 7 highway in Kansas. The gate was broken many times. I almost…read morecouldn't get out one time. I asked for some sort of a refund for my last month and was denied. I asked to be called about this matter and no one ever called me. I finally got an email and feel the customer service is poor. They do not care about their customers and the safety of their property.

We rent a unit from the Paradise, MO location and had been told by others who rent from the same…read morelocation that they had gotten notifications 60 day in advance that their rent was increasing. We kept waiting for the notice via email but didn't receive ours until April 28th at which point we were notified our rent was increasing $70.00 per month. We started looking for other storage facilities and then reached out to ask for a price match from RecNation which took a few days for them to respond and then they still weren't going to match the price we had. We then emailed to say we would be moving out before June 1st as the original rental agreement said we had to give 10 days notice. We received an email back saying that as of January 1, 2024, there was a change that a 30 days notice was required. We never received notification of this change. We didn't have time to give them 30 days since we only got our notice 34 days in advance. We feel that RecNation has deceptive business practices. Ironically, we get emails all the time from them about giveaways, must be why they raised their prices so much.

Cheers to a new year and new storage unit!…read more From start to finish this StorageMart has been professional, easy to work with, and clean. I've only been here a handful of times but hope to be able to use this spot for a few years hassle free.

It pays to explore your options. We had a unit at Public Storage for years and never really…read morequestioned the monthly rent once we moved in, even though they continued to raise it about every 6 months. In just four short years the rent doubled to over $104 for a climate controlled 5x10 unit! Annoyed, I decided to check out the competition and found StorageMart. It was not only closer to my house, but cleaner, in a better area, safer with secured garage docks and carts for unloading, and best of all it's more reasonably priced at just $57 (close to the price I first paid 4 years ago at the other place) with the first month free! As an added bonus, Don, provided friendly and courteous service. He didn't just hand me a paper with gate codes, he walked me through it and showed me around. I would have been fine on my own, but the extra service was appreciated. If you think storage is storage, you're wrong! Don't become a complacent sucker just because you don't want to deal with moving your stuff. Places like Public Storage apparently take advantage of that and raise rates often within the same year, hoping you'll just go along with it. Do your homework and find out there's a better way to store your items. For now, that place is StorageMart, but don't think I won't be keeping them honest. Oh yeah, I'm watching you StorageMart. I've been to this dance before. To be continued...

I've used storage spaces around town before but this is my new favorite. I didn't know I had a…read morefavorite until I talked to Joshua and met Matt. Two great folks and I felt like they cared. Every other place felt like the manager found an easy job in exchange for a free apartment on site. Anyway. Filling this one up quickly. I'll probably get another here. Also - best price in the area that I could find.

Friendly and helpful. Easy to rent, good app, on-site help from Kevin was great the day we moved.read more