Great experience today bc of Tony. They deserve a raise and promotion. I've had a unit with secure…read morespace for about a year, and like with all major storage companies have experience price creep that was not disclosed when I signed up. My monthly bill had doubled in this period! What a scam. However, Tony walked me thru transparently how secure space does the billing and helped me set up a new storage unit in the same building for the same price as I originally signed up for. I was going to leave secure space for good and take my business elsewhere, but knowing there is personal customer service that is willing to look out for my interests has convinced me to stay. I hope secure space is listening--Tony knows how to earn ppls business and he's earned mine. Much gratitude!

It was a nice facility but they kept raising my rent every few months, when I moved in I was paying…read more$70/month but after about a year it had gone up to $140/month, citing "This change ensures that we can maintain the high standard of service you expect from us."

We used Shoreline Secure Storage for a transition place for furniture to stay while we moved from…read moreone place to another. Jacob and Craig were very helpful by giving us a new-member 75% off deal, a Starbucks gift card, free insurance, and a free lock!!! Jacob also gave us a tour of many units before we chose our favorite! The units are clean, well-lit, secure, and first-floor drive ups, which is so helpful for moving heavy items. If we ever have any storage needs come up again, we will definitely choose Shoreline Secure Storage!

From the owner: We offer the best selection of self storage in the Shoreline area at affordable rates. Our friendly…read moreand knowledgeable staff is eager to assist you with all your storage needs. Get a complimentary lock when you store with us and have peace of mind with our 24/7 video surveillance and extra security measures. Stop in today for a tour and get a complimentary coffee gift card just for giving us the chance to earn your business. Or reserve online today at no cost to you and then come in when it convenient to finish the rental process. We look forward to meeting you!

Keith went above and beyond for us today. Made sure we had everything we needed to safely move.read more

The employees are frankly incompetent. They moved our pod before we were done. We got multiple…read moredifferent answers to the same questions. It was frustrating and way more complicated the necessary.

All the name brand self-storage companies you see popping up everywhere are borderline fraudulent…read morebusinesses whose prime motivation is low overhead real estate speculation--they are rife with burglaries and their cheap prices get raised after a couple months. Yet despite such a low bar for beating the competition, Peoples Storage still goes above and beyond to provide great security, facilities, and customer service. I highly recommend them and will definitely be returning if I need a storage unit or parking space again.

Excellent value for a secure, large unit with temperature control. The biggest reason to go with…read morethem is their security. The owners live on site and do a great job with security. Which does mean you have to follow the rules, but what you get is the peace of mind that your unit is safe from theft or damage. Accessing the unit is easy, the bay is huge, the elevators are large, and I've never had to wait on someone else to access my unit. They have a bunch of dollies on site and their shop is very fairly priced if you need a lock, boxes or packing material. The building is gated making it even more secure. I highly recommend this place especially if your items are valuable or would benefit from temperate control.

Seems like it's hard to get showings and unit access, out of office notice is on the door May 21…read more2025 1pm. There is no notice about when they will return. Calling this phone number for the location ends up going to a voicemail box.

Honestly couldn't be happier with this place!! Getting set up was super easy and the discount on…read morefirst few months rent helped save a few bucks. I shopped around for storage units pretty extensively and this was the best deal I found in the Seattle area - including insurance it comes out to $68 per month for my 8x10 (other places are more expensive at a base cost, and often only have one or 2 months discounted rent). Move in was easy, I was able to drive up and park right next to the door and borrow their carts, use the freight elevator and load up the unit quickly. The place is not shiny or fancy by any means, but they have excellent safety measures and inside the building is clean and dry (no weird smells). Best yet, the folks who work here are completely delightful, easy to reach by phone, and so kind and helpful!

Please Please do not rent here. This building is not secure and the staff are....not great…read more My first warning was overhearing the staff talk about accidentally selling someone's stuff cause they didn't track a payment. Today I got there and my lock had been drilled. Hundreds of dollars worth of stuff stolen. Coincidentally I just switched to my own insurance instead of there's. Mine was the only unit hit as well. The staff could care less and are totally useless. Absolutely no accountability and informed me that the company holds no liability for my stuff getting stolen. No one noticed the drilled lock even though they supposedly do sweeps of the units. I will be moving out of here as fast as I can. Plus I have to file the theft report so hours of my time wasted because they don't keep a secure facility. If your thinking about renting here, think again. If your already renting here maybe consider somewhere else!

BUYER BEWARE!! Our…read more"secure" storage unit in a "secure", key pad entry required building was broken into and their response was basically an "oh well". So much for "secure" storage. We moved to this storage facility because it was closer to home and we were under the impression that it would be a safe place to store our belongings. Boy, were we wrong. We have been renting storage units for years and have never had a problem like this before. Save yourself the hassle and find a different storage solution.

The people here are so accommodating. They took the time to walk me through my payments, show me…read moreall around the property, make sure I felt comfortable with the unit that I reserved and discuss their lock options (NOT making a sales pitch, they actually advocated for the cheaper/more secure one). When they asked why I was moving and I said I'm a student, they gave me an additional discount - on top of what was already offered. The unit is easily accessible and the lot seems very secure. I had a great first impression and would be happy to recommend their services to others.

I had a really good year long experience with the Shoreline Storage Court. I simply can't say…read moreenough about the staff. Everyone of them is their own amazing self and I appreciated their time, conversation and smiles. For the most part, storage is storage. It's clean or not. It's in good working order, or not? Or, it's secure, or not? Storage Court is secure, clean and I would recommend toy check then out. I found their lives to be better than most and I couldn't think of better people to deal with.

Khalil was friendly and helpful answered all my questions. He was very detailed on the tour…read more I also love how secure the building is.

Very disappointed with my experience. After my unit was broken into, I received very little…read moresupport. Reading other reviews, it seems break-ins are a recurring issue, which makes it even more frustrating that there don't appear to be adequate security measures in place, such as alarm systems or security cameras. I wish I had known about these concerns before renting a unit. I no longer feel confident that my belongings are safe, and it's difficult to justify continuing to pay for storage when the facility cannot provide a secure environment. I've also experienced multiple occasions where my access PIN didn't work, and there were no employees available to help. On one visit, another customer had already been waiting for over an hour for assistance. The lack of security, customer support, and on-site staff has been extremely disappointing. I cannot recommend this facility based on my experience.