I've been living across from this Publix for over 5 years. Every time they run out of something GOOOOOOOD luck getting it!!!! hit!!! The PB deli machine apparently has been broken for over a month now. I ask for the coffee brand I want but they stopped bringing it!! I ask for anything the managers say ok and most times -nothing! Customer service is TERRIBLE!!! Try to return something... they will treat you like sh..!! I hate living across from this publix read more

Love Publix, but this pharmacy inside this publix in Biscayne is really low in customer service, never, ever going to this pharmacy again, and don't recommend it either read more

I love that this store is a block away from me. I feel like I was waiting forever for it to open. I like the idea of walking to the grocery, so much easier than driving and having to lug it all upstairs or pay the valet guys to help. But then my lazy side kicks in, and also realizes that walking = buying less = going more frequently. Great for my waistline I guess, probably not great for my wallet, definitely not great for my non enthusiastic inner fat midwestern girl. The store is MASSIVE. Like almost too big. And they seem to have tried to stock every single item ever possible to buy under the sun. But then, when I went to shop, they were already out of several of my 'regularly purchased' items - so I guess it might take them awhile to get their inventory/demand/supply business in order. The night we went, our cashiers were young teens who were too busy flirting to properly bag our items, but maybe the daytime staff is friendlier? I think I'm just attached to Publix on the Bay and Whole Foods. I don't really have hours of my day to spend adventuring new aisles, I just need to know where everything is, know it will be in stock, and know I can get home at a reasonable time after work. We'll see. I hope more retail stores open up around it. So far just GNC and Wells Fargo. read more

Lorena makes a Amazing Coffee in Publix. Lorena is always warm and invinting and her presence make the Cafe special and that s way people came back to Publix because of her. read more

Marsha has terrible customer service. No greeting, no response to my thank you, no response to my have a good day. Only words out of her mouth "my total". Please remove from register. Brings your brand down TERRIBLY. read more

The store manager Gary is a model for what other managers should be. Very helpful with a cake need. Went over and above the call of duty. Seriously Publix where shopping is a pleasure was a pleasure. They really walk the walk. Will be returning. read more

You should always grab their flyers also you should download Publix app so you can get an additional discount it's all worth it special onion Bogo. It works leaving Publix is very well known for giving you a gift card don't miss out read more

Poor customer service from the seafood department. I was instructed to go find the seafood I i wanted in the frozen section instead of getting it fresh from her . read more

Went there a few week ago, the cashier at the exoress lane was nothing with job... No hello or welcome to publix. Didn't ask if I paying card or credit... Got attitude and throw me my money in my hand. Because I ask her to take off items that was suppose to be on sale. Not my fault you guys didn't change the labels. read more

This publix is uber convenient for me as I live just across the street. This truly is a one-stop shop as they are constantly stocked with all your food and grocery needs. They also have a pharmacy and liquor store onsite as well. Their multi-level parking garage is very nice when I need to pick up something on the way home from work. This location is probably one of the busiest in the area, but the managers keep the store well staffed. My only complaint is the amount of homeless/transients that loiter outside asking for money, but the Miami PD are constantly onsite so that people are safe. read more

This is the worst publix in town. Pricey, crowded, and the parking is horrendous. The one on 54th and Biscayne is less of a headache, trust me. read more

After looking for a liquor store in downtown Miami I was extra happy to find this hidden gem. This was the first time we had been to a publix grocery store but it had LITERALLY everything we needed. Thanks publix! read more

This is simply THE Publix to go to in the Midtown/Downtown/Brickell area. It rivals any suburban Publix out there. And the best Publix I've seen in Miami-Dade. Online deli ordering and pick-up, a huge bakery with wafting smells calling your name as soon as you walk in, a kickin prepared foods section, fresh produce (a bit pricey, but oh so fresh) and a meat section that goes on for days. I was looking for a large bag of grits (pretty much impossible to find in Miami-Dade) instead of small instant packets, and the manager actually said that he would add it to his ordering list. And guess what -- he did! I did feel a bit guilty since i may be the only person buying grits in such large quantity, but it was a super nice gesture none-the less. The selection here is where it's at. And yes it's Publix, so some things can be a bit pricey, but you can guarantee that if you are going for something specific, they'll have it. During Thanksgiving they didn't even run out of items. The parking was a bit insane, but my advice for folks on busy grocery store days, just go straight up to the top level, don' t tool around driving in circles on the first floor. This Publix is definitely where it at, an added kick to a growing area and much appreciated. read more

Publix - Grocery Near Me - Miami, Florida

I have read some of the reviews & I have to say the one BIG thing that makes our Publix so special is that it is dog friendly ..... that's right; I said it.... and with so many people living at Opera,Quantum,1800,Cite all with pooches - I think that's the best perk. I have seen people in Public with their canines on leashes - NOT in their arms but on leashes walking the way dogs are supposed to be! read more

Called customer service asking if they have dry ice they told me yes and that they have in stock, 10 mins later I show up and there is no dry ice. Its the smallest things that make a difference. A good customer service rep would of double checked and not be lazy and not check. She could of walked there to see for me. But decided not to. And the worst is that she even said that dry ice sells fast. There is no way that in 10 minutes between my call with her and the point i got to the store the dry ice sold out. Ruined my day small these like this has a big effect on people and the dry ice is for a wedding. You could of ruined a couple first dance because of your laziness. read more

Good Publix walking distance from work. The hot bar really, really needs an updated menu. Same items since they opened three years ago.

I never thought I could love a grocery store. This place is ALWAYS extremely clean, the food is consistently fresh and the isles are cleverly organized. They have a organic produce section that rivals anything you would get from whole foods or trader Joes for a fraction of the cost. The staff is always helpful and ready to answer any questions you may have. They even have these really cool escalators designed just for shopping carts. Over all this is my favorite place to go grocery shopping in Miami. read more

Dogs are always present. Management does not seem to care. I've witnessed numerous customers complain to staff about the dogs but to no avail. I spend my summers in South America and when I mention to employees in the supermarkets there that dogs are allowed at this Publix they are absolutely incredulous. Indeed it is really hard to believe. read more

As an annual visitor to Miami, a Publix is different than my usual grocery store. Needed to pick up a few forgotten items and walked about 2 blocks from the hotel. The scenery on our walk was a bit unnerving: homeless people, constant police patrolling, and general visions of criminal activity. The store seemed clean, but very busy with tourists and locals and prices were reasonable. I don't know that I would order prepared food from this place based upon my opinion of the appearance and my fear of possible gastric distress later. Employees/workers don't seem to care about customers based upon my interactions. I suggest sticking to brands you know. One highlight: they sell booze! Who knew? read more

Publix has everything you might need at home. This location offers a parking garage for convenience. When we visited, we were able to find what we needed. The store was clean and well organized. Items throughout the store were easy to find and aisles were well marked. The checkout process was quick and staff was friendly. read more

I went there this morning and purchased some meat and asked for it to be sliced. I couldn't believe how filthy the slicer was. read more

Publix - Grocery Near Me - Miami, Florida

Let's just say the 2 stars are for location. I live close by. I have worked in customer service for years so I know what to expect. The staff in the customer service department can use some grooming. The ice cream was put back in the freezer after it has melted by other inconsiderate shoppers. I found a weird plastic string in my potato salad. And you never have two of the major products I go for. I would think based on location you would be more upscale with how things are taken care of. I expect much more. My favorite Publix is North Miami, Miami Shores and Dadeland South. By far the best ones I been to. read more

This Publix is always so crowded it's so hard to navigate through the aisles. Between the other shoppers and the carts, there are also pallets at all times in the middle of the aisles. It takes forever to check out. read more

I love this place so clean and nice inside .Employees are always pleasAnt!!Always fresh deli meat !Workers are always friendly

Way too big lines, hard to park, sometimes out of stock a lot of needful things. Would say so so. I loved all other locals - for some reason they don't have those negative facts. I respect Publix overall - that is why 1 star is not the option here. Whole foods makes it easier! read more

Marsha, the old white woman at the checkout counter this morning told my girlfriend to place her mask fully above her nose-- when my friend's mask was already ON her nose. She said it was THE LAW-- even though the mask mandate is an order. She also told my friend that she could 'infect' people with her mask being slightly lower than Marsha wanted it to be, all while literally touching all of my friends grocery items and trying to hand my friend a receipt when my friend specifically ASKED NOT TO BE HANDED A RECEIPT at all. She then called my friend RUDE when my friend pointed out that a mandate is not a law. This woman was abrasive and harrassed my friend and I believe it was because she was dressed in workout attire and Marsha seemed to have a problem with it. Please go be a corona Karen elsewhere, Marsha! My friend who you insulted this morning is an actual physician's assistant who has been tested for COVID twice this week-- your attitude wreaks with anxiety! read more

Great staff, great products, well organized and very clean! My fav in the downtown brickell area! Way better than all of the others!!!

Some people really shouldn't have jobs in customer service. These people are just plain RUDE! Recently, I contacted this branch over the phone and I was left on hold for over 25 minutes ...Not once , Not twice but three times! Afterward, everyone was so busy pointing fingers at everyone else that they ended up hanging up on me! read more

First thing you'll notice at this Publix is their horrible customer service. You'll find about a hundred employees at the deli looking busy but really not doing anything and will take forever to help you. Walking towards the check out counter you'll also have to save yourself and your cart from employees cruising down the aisles 100 MPH with no spatial awareness occasionally bumping into your cart unapologetically. When you finally reach the counter you'll probably have to deal with an abuela complaining about life possibly muttering No Puedo. Do yourself a favor. Drive a mile down south and go to Whole Foods. read more

I love this Publix. Not every employee is the go getter type but I find the majority are. My favorite are the folks at the bakery and the old bagging gentleman. The majority are professional and do their jobs with pride. I'm a regular so I treat the employees with respect and in return I'm always respected. It works well that way. read more

I ordered a sub online and when I went to pick it up 30 minutes after I had requested it done, it wasn't done. I am coming on my short break, so now I'm sitting in line waiting for my sub to be finished. This was my first time using the online feature and very disappointed. read more

Best publix around. Great deli section, helpful staff, short lines, great meat. Top notch. This is right around the corner from my condo and it is so much better than the one on biscayne and 48th. read more

I'm going to keep my review of Publix short. I mean, cmon...it's a publix. It's a fairly newer Publix, with a 2nd story parking garage attached in the rear of the building. There's also a separate liquor store here too! read more

This a good publix not the one best one but solid. They have a good veggie section, fresh meats, however most of the store is dedicated to pre packaged food. The bakery is a joke should be twice the size same with the deli. Its clean, its new, and the parking is sooo easy an attached garage and yes it has a liquor store. I find it to be slightly pricer based on other publix's in the area. read more

There are two types of people in this world, people who love Publix and those who are wrong! I love Publix and have most of my adult life. The prices are always fair they always have BOGOs on tons of products. Their staff is mostly helpful and the cashiers are mostly quick. i love their subs and they now have a Coke multi-flavor machine for your combos!!!! I love that machine!!!! The only reason this isn't 5 stars is because i still think the Publix on 13th has a better deli staff. read more

I love this Publix! It is crazy how different it is than the Publix at 48th and Biscayne, which is pretty ghetto and terrified to go alone to. This Publix is brand new, clean, well organized and I absolutely love it! I walk there all the time with my little environmentally friendly Publix shopping bag. They have a cute little cheese station, a big bakery, a nice cafe where you can pick up an empanada and a cuban coffee, liquor store, buffet, and unlike most other Publix, the employees are actually helpful and knowledgeable. It's like, fun there. Because its in the Midtown area, I always feel like I am at Bardot on a Saturday night and not just at the market trying to buy broccoli- everyone who shops here is so damn good looking!! Single ladies- I recommend going food shopping here more often because I am sure your next boyfriend there now, buying organic vegetables and wine! read more

This Publix seems very clean. Their staff is very attentive to your every need. I was surprised to see a large number of craft beers on the shelf. Overall I had a pleasant experience at this establishment. read more

Great supermarket to shop at. Ideal for those living in or near downtown. Very accessible, FREE parking, clean, great variety and tremendous selection on beers and wines. They even have their very own liquor store. The subs at the deli are delicious as well. And last but not least, did I mention their customer service? Got caught a little off-guard by their friendliness. Living in Miami, you really never get accustomed to that southern hospitality. However I was there earlier today and it seemed every time I walked by a Publix employee i was being greeted and/or asked if I need help with anything. My only knock was aside from the generic Publix brand, this particular Publix didn't have any alternative cold Ice Tea read more

It's where the hotties shop.. Parking is awful but the quality of service is great. They have a liquor store inside and a redbox. SOLD!

love this publix!! the service here is great, plus ample parking in the garage. it's a huge store, with lots of stock. they have a good selection of pre-made food : subs, salads, chicken parm, etc. this publix does get crowded, and it feels like the aisles are more narrow than usual, i feel like i'm always running into other people. read more