I hired these guys to fix my pool that had turned green from a previous pool company. I paid…read moreJohhny and Trinity thousands of dollars to get my pool back but they never delivered on their promises! These people are devoid of character and ethics in business . They drained my pool and did an acid wash, charged me over $300 for "startup chemicals" and assured me the pool would be clean for my tenants but they knew all along that they were going out of business so they stopped sending the pictures with the weekly status reports and started ghosting me when I inquired about why I haven't been receiving the pictures and of course no reply! Against my better judgment and as a gesture of good faith, I prepaid my pool service from September until February so I didn't have to deal with very unreasonable tenants. To my surprise, Johhny and Trinity did not refund the remainder of my prepayment and lied to the new contractor Desi at Pool Medic who to my surprise tried to get me to pay for Dec & January pool service . They seemed like honorable people, but I can't warn you enough to stay away from these people if they ever get back into the pool business again. They ghosted me and then claimed they didn't sell their business to another vendor and to my surprise I got a bill for services that were already prepaid from Pool Medic. Johhny assured me he would send me receipts of the credits to my credit cards but as of today that never happened. Nevada law says 10% upfront only and every time they did work for me they wanted 100% upfront. What a disappointment and betrayal of trust! Karma will get these two!

First time customer…read more I had a burned out pool light. It's supposed to be an easy fix, that turned out to be anything but! The pool smart team gave me practical advice on how to do the repair economically, and was even cool with me shopping for parts online. No upsell or up charge pressure at all! It turned out to be a really complicated replacement, due to a lot of difficult job site conditions that weren't expected at the beginning of the job. The pool smart team completed the repair the same day, and everything is working perfectly. Solid choice. Look no further!

Always professional and extremely knowledgeable. I have had two outdated pool pumps replaced by…read morethem and would highly recommend them for all your pool services. They answer quickly and were quick to schedule and complete the services with no surprise costs or deviations from the estimate. This is our go to pool service company.

Jose and his crew have been amazing! I could not say enough good things about J Pool Service! They…read morewere quick to answer my questions, knowledgeable, well priced, and taught me about my pool. Highly recommend them!

A shout out to Caesar! He keeps my pool looking fresh and clean! I would 100% recommend this…read morecompany to take care of your pool!

I've had 4 pool companies over the years. Most were inept or dishonest. Caught one on my camera…read moresabotaging my equipment and then tried to charge me $1500 to fix it! Then came Puddle Pools. The service is absolutely top shelf! The weekly detailed report is emailed at the end of their service with photos and water analysis. They are super responsive and the value for what they charge is excellent. I can highly recommend them if you are looking for a new pool company.

Great service, easy explanations, gave me more than I even asked, did a great job. I will call…read moreClean N Blue Pool Solutions again. My hot tub hasn't looked this good since the day it was installed.

Used these guys for two separate houses. First house last year they did decent and moved quick so I…read morethought I'd use them again. My personal house I'm not happy about a few things. The main thing is the rock wall. The job they did started rusting in under a month. Then the attempt to water seal the concrete left an eye sore and also dripped into the pool and on the tiles. I had to fix all of that myself because the more they tried to fix things the worse it got. The pipes for the waterfall leak inside and behind the wall causing white streaks everywhere. And in terms of time to complete, it was not great. Took nearly a month and a half because they would sometimes not come for a week at a time often without communication for days on end. The overall construction of the rock wall is not good or what was advertised in the quote. It looks very amateur and the structural issues will ensure that I will have issues now and down the line. I had to intervene several times and it still missed the mark. On the good side their prices are competitive and basic plastering and tiling seems to be alright so far, but I wouldn't use or reach out to them again. Nobody should expect their pool to look like this weeks after paying for a remodel.

I Only Gave This Company A 5 Star Rating Because That's The Highest Rating Available. ~~ You'd Not…read moreBelieve The Extent To Which These Men Went To , Not Only Move My Hot Tub From The Front To The Back -Side Concrete Pad And Install The Unit For Me. They Even Assembled The Steps And Repaired My Side Gate Which Had Been In Disrepair For Years.~ I Was In Business For Over 30 Years Before Retiring Here In Vegas --And I'm Familiar What Customer Service Is- But This Company's 2 Men Went FAR Above Any Expectations - P.S. I Contacted The BBB And I'll Be Contacting A1 Hot Tub To Get Additional Required Information To Have Them Listed In The BBB So I Can Give Them A Ravingly Excellent Rating In The BBB Report As Well Just In Case You Haven't Noticed: " I HIGHLY RECOMMEND A1 Hot Tub And Swim Spa"- And Suggest You Hire Them As Well

Mike was absolutely fantastic!!!…read more He was honest, helpful, hardworking, and reliable! If you need any type of repair. This is your guy! Cathy was also so sweet and great! They are the dream team! Worth every penny to homer our hot tub fixed!

From sewer to bluer! Diego made it all happen. I swear I'd never buy a house with a pool, again,…read morebut Diego's "no worry" and "go for broke" attitude has changed my mind. His work ethics are amazing! He's not afraid to work or of working hard! In fact, he loves to work!!

Diego's pool service turned my pea soup green pool back to beautiful. Thank you Diego and crew.read more

Date of service: June 15, 2022 Time: 11:27 AM…read more WARNING This person asked for my address, gate code and key to our backyard. Came over, looked the area over and advised me he will be coming back. I did not hear from him for 2 days. I had a friend message him from a different number and he responded right away! So I gave his company an additional day after texting him again. After 3 days of hearing nothing, I confronted him and advised him of his rude and inconsiderate behavior! I also worry that he may have been scoping my house out! Now I have to change the locks and install cameras because of this person! If you value your time, well being, and property...avoid this company!

Been busy with other home improvement projects and almost forgot to write my reviews. This review…read moreis for a recent project Crevys did for me regarding an old leaking pvc pipe that carried pool water to my solar panels to heat my pool. Had the old thermometers on them that were of no use to me because the previous owner had installed an electric panel to control the solar and heat for the pool. Leak got so bad that I had to have Crevys remove a portion of both pvc pipes and replace them. What an amazing job he did with the pipes. Now I don't have to worry about any leaks or replacing the thermometers later on down the road. Next year I plan on updating the solar panel and getting the roof pipes updated along with it. Thanks again Crevys........

Highly Reliable Pool Service with Great Communication…read more We've been using Big Blue Pool & Spa for our pool service and couldn't be happier. They show up on time every single week and do a consistently great job maintaining our pool. Reliability like that is hard to find, and it really gives us peace of mind. What really sets them apart is their communication. They don't just handle weekly cleanings--they're proactive about seasonal maintenance and keep us informed about what needs to be done to make sure the pool is ready for the hotter Vegas months. Toward the end of summer, before the holiday season, we had an acid wash done, and the pool looks brand new again. The results were night and day, and it was clear they take pride in doing things the right way. If you're looking for a pool service that's dependable, knowledgeable, and genuinely cares about keeping your pool in top shape year-round, I highly recommend Big Blue Pool & Spa.

I had a leaking on one of my pool valves, it turns out the housing for the filter pump was cracked…read moreand need it replacement. I called BigBlue Pool & Spa and was able to get an appointment for the next day. They came over, explained what was the issue, got the part and fixed the leak the same day. They answered all my questions and the price for the service was very reasonable. Highly recommended. Thank you!!